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Supernanny will help families get their behavior back on track- but it won’t be easy!! 😭 Expect lots of extreme tantrums, fighting kids and broken rules!
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00:00So, what are we looking at here? Let's take a look.
00:03Hi, we're the Schumacher family. I'm Terry.
00:06I'm Brian.
00:07We have three children.
00:09There's Jessica, who's 14.
00:11I'm bored, Dad.
00:12There's nothing to do.
00:13I'm tired.
00:14Lexi, who just turned 11.
00:16Shut up!
00:18And Dylan, who is 7.
00:20Bye, sucker.
00:24I work at a specialty grocery store.
00:26I'm a bartender.
00:27I'm home usually around 1.30.
00:30And then I leave the house at 2 o'clock.
00:32Dad's going to work to rest.
00:34We decided to work split shifts
00:36so that the kids were kept out of daycare.
00:39Hi, Mom.
00:40Hi, Dad.
00:41Working the opposite shifts
00:42has been extremely hard on this marriage.
00:45Bye.
00:46Have a good night.
00:48Can you not do this behind me?
00:50The kids know I'm tired and exhausted,
00:51and since I'm by myself,
00:52and there's three of them and only one of me,
00:54they take advantage of me.
00:56Dad, move it!
00:59I walk around as a zombie most nights.
01:00It's just, I don't let anything faze me anymore.
01:02Move it, loser.
01:04Wow.
01:05Three children and a tired mom.
01:08Our kids absolutely do not respect us.
01:10You think we're your slaves, you know?
01:12It's not right.
01:13Then take control of it.
01:15That's what I want to do.
01:17Jessica is very lazy.
01:19I'm tired.
01:20I don't want to go to bed.
01:21I'm tired now.
01:22I know you're tired, Jessica.
01:23She absolutely has no drive to do anything.
01:26Mom, I'm hungry!
01:27So there's nothing you can do to make her happy.
01:30She's just absolutely just bored with life.
01:32I'm really bored.
01:33She gives you a lot of attitude.
01:34A lot of attitude.
01:35Sass is me like you wouldn't believe.
01:37Dad, it's a message.
01:38To who?
01:39You know what?
01:40I'm not even, I'm not arguing with you anymore.
01:43Oh no!
01:47Lexi is my little social butterfly.
01:49Hello?
01:50Lexi has the cell phone going and the house phone going, talking to two people at one time.
01:55This little girl racks up about 1,200 cell phone minutes a month.
01:58And mind you, she's in school five days a week until three o'clock.
02:01It's from Ted's party.
02:03Lexi can be really, really sweet and really, really loving.
02:06But if you tell her she can't do something...
02:08I just want to know what you're doing.
02:10You better get out of her way.
02:11I'm doing nothing!
02:13Yeah, little kid!
02:15My goodness.
02:18Dylan runs the household right now.
02:20Come on, Dylan.
02:21Good to your room.
02:22No.
02:23He can be the sweetest little boy.
02:24He tells me he loves me.
02:25And then the next minute, I don't know what happens.
02:27Like a switch goes off in him and he's just this monster.
02:30Stop it!
02:33He'll say every bad word in the book.
02:35Yeah, I have a .
02:37Dylan needs a maintenance man to follow him around the house,
02:40just to fix everything that he destroys.
02:42Let's not lit it up, because that'll pop a hole through the wall.
02:45He's very aggressive.
02:48But I love him.
02:50I love him, too.
02:51But he is the hardest kid I've ever met.
02:54Even though he's my boy.
02:56He just sucks out all of our energy.
02:59That's why I need Super Nanny.
03:01I just, I'm done.
03:05Hang on.
03:06I'll be there soon.
03:07Help is on the way.
03:18Hello!
03:19Hello, Nanny!
03:20Hi, pleased to meet you.
03:21Pleased to meet you, Joe.
03:22Joe's here.
03:23I am safe.
03:24She is going to get my family back on track.
03:27Hi.
03:28Nice to meet you.
03:29Nice to meet you, Terry.
03:30Hi.
03:31Jessica.
03:32Hi, Jessica.
03:33Pleased to meet you, Joe.
03:34Hi, Alexi.
03:35Pleased to meet you.
03:36How are you, Joe?
03:37Fine.
03:38So I'm going to hang out today.
03:39Okay.
03:40You guys can do what you do.
03:41All right?
03:42All right.
03:43Do what you do, guys.
03:45After I arrived, Mom took off for work.
03:48So I decided to stick around and watch Dad with the kids.
03:51I love you.
03:52We're going to start out with this, guys.
03:55You want two, Jessica?
03:57Is this enough bacon, guys?
03:58Eight pieces enough?
03:59Do you want anything on it, Dylan?
04:00Any pepper?
04:01Potatoes?
04:02Lux?
04:03There are parents who will cook one meal.
04:05Kids have to eat it.
04:06There are parents who will give their kids a couple of choices, and that's fine.
04:11This family, every day, get to order what they want.
04:14I had two pieces.
04:16No, no.
04:17How many would you like to eat?
04:19Four?
04:20That's a lot.
04:22But because it's Sunday, I'll give it to you.
04:25Me and the wife are exhausted doing everything.
04:28I think you guys would think you're in a restaurant.
04:30I mean, gourmet all the time.
04:32Okay, whatever.
04:33Do you get much time to sit around as a family, around the table, or is it kind of...
04:37We just wait on them hand and foot.
04:39I mean, I feel like me and my wife are their servants.
04:42You want potatoes, son?
04:43They're quite prepared to just plod along and complain about it rather than doing anything.
04:48In an hour, you're going to say, Dad, I'm hungry.
04:50Top 30 is one time.
04:51There's nothing his kids do that he ever turns around and says, no.
04:55It reminds me of one of those naughty dogs in the back of a car.
05:01And they fight constantly.
05:03Especially the computer.
05:04They spend way too much time on the computer.
05:06You have to admit, Jessica's the one that's on it the most.
05:09My girls, Jessica and Alexi, live on the internet.
05:12She has this people, these people she didn't even know.
05:15Probably she goes...
05:16Yeah, I do.
05:17Yeah, I know them, but it says that there's like 17 and 18.
05:20What's this 15 and 17-year-old boy, Jessica?
05:23Because you're just trying to get me in trouble.
05:24No.
05:25Social networking sites are all the rage with the kids.
05:28But parents just can't assume, because everybody's on them, that they're safe.
05:32Parents should monitor their kids' usage, check the age limit, and really be aware of the sites that their kids are using.
05:40Things can happen to you, honey.
05:42You tell them you live in Las Vegas.
05:43They can wire down.
05:44You're on the computer.
05:45You can walk home one day because mom or dad can't pick you up and you can be picked up.
05:49It happens day in and day out in this town.
05:52I'm thinking to myself, how come you didn't know about this site in the first place?
05:56Your child's 11 years old and shouldn't be on a site that she's on now.
06:01It's slack parenting.
06:02It's irresponsible parenting.
06:05Lexi, come on.
06:08You can't get into her profile unless you know her password.
06:12Well, she's going to show me.
06:13No, I'm not.
06:14Well, I want to see it.
06:19I'm not going to do anything.
06:20Obviously, Lexi had something to hide because she didn't want to give her password to her dad.
06:25Go.
06:26It was a losing battle.
06:27She relented.
06:28Who are those boys?
06:30Go to a view.
06:31Yeah, well, at least I'm not like you.
06:33with you, Lexi.
06:35Like Jessica.
06:36Such language.
06:37Well, you guys don't...
06:38I don't like that language.
06:39Oh, well.
06:40I'm seeing a real chink in Dad's authority.
06:44Can you go back on that, please?
06:46This is serious stuff.
06:47I'm not a to be missed with.
06:51I'm going to kill both of you.
06:53And I really couldn't believe what I was seeing because when we pulled up the stuff,
06:57there were older boys on that website.
06:59There was obscene language.
07:01There was phases and sentences that were scary.
07:04And she's an 11-year-old girl chatting with much older boys.
07:09What?
07:10I mean, is this just a saying?
07:11Yes.
07:12Well, how do I know?
07:13I mean, this is serious stuff.
07:14This goes to the next level.
07:15Scroll down and view their friends list.
07:17They are coming off and you're going to change everything you need to on your computer.
07:22We'll do this later.
07:23Is this the first time that you're aware of this?
07:26Yes, I was never aware of this.
07:28I think it's incredibly important for parents to know exactly what their kids are doing on the computers.
07:32Well, let's just turn it off, okay?
07:35The computer is a day.
07:41Hi.
07:42Hi, Mom.
07:44So, Mom gets home and she barely has any time to check in with Dad.
07:49Lexi, go on the computer, show your mom everything that's on it.
07:52Before he goes off to work.
07:55And there it was.
07:57She was just as oblivious.
07:59I do not know.
08:00Hmm?
08:01I don't know.
08:02You don't know this guy?
08:03Okay, now what's this right here?
08:04Are you deleting people?
08:05Mm-hmm.
08:06Okay, give me a favor.
08:07Slow down so I know what you're doing.
08:09My parents are completely clueless of the computer.
08:12Is this your space right now?
08:14Okay.
08:15So, who are all these people?
08:17People that you know?
08:18Yep.
08:19Can you get that guy back that you deleted so I can see who it is?
08:21Oh, yeah, I know.
08:22No.
08:23Growing up we didn't have computers so I don't really understand it.
08:28And this guy's 17?
08:30I don't know.
08:32Research shows that one in five children on the internet chat rooms are approached by paedophiles.
08:40My fear is that parents are not going to understand the dangers of the internet and how to protect their kids.
08:46Are you deleting more people?
08:48Tara, is this the first time that you're actually finding out information about the site?
08:51Um, I know that both of the girls are on it.
08:54Do you know anything about the site?
08:56These parents did no homework.
08:57They didn't work out what the site was all about.
08:59They didn't work out the protection that they could do for their child.
09:02I mean, I know nothing about this.
09:03I mean, I hear people talking about it, but I don't know.
09:06She's logged on as she's 14 years old.
09:09And she told me that you have to be 14 to be on this.
09:12So I don't even know if that's true or not, or if she's just saying she's 14 years old.
09:15Now that I've found out what Lexi was into, it was now time to find out what made Jessica function.
09:23I want to be rich.
09:24Why is that?
09:25Why do you want to be rich for?
09:26What would rich bring you?
09:27Shopping.
09:28You'd get to go shopping more often if you didn't have to go to the big, expensive stores.
09:32Well, I don't like it.
09:33The cheaper the things are, the uglier they are.
09:36The girls value themselves and who they are as young girls based on what they have.
09:42It's because we're poor.
09:43We're poor.
09:44We are not poor, Jessica.
09:45Yeah, we are.
09:46We live in a dump.
09:47Oh, you think this house is a dump?
09:48Well, we don't have anything.
09:49You know what I need to do?
09:50I need to drive you down to a part of-
09:51I'm not going to a ghetto part of town.
09:52Okay, well, I can show you what a dump looks like.
09:54This is not a dump.
09:55Okay, whatever.
09:56We don't live in a mansion, which is what she really wants, because to her a mansion means
10:01that she has money and she's important.
10:03I blame you guys because you didn't go to college and you didn't get a good education.
10:06Okay, so you know what?
10:07Then take that and make sure you study hard and go to college, okay?
10:09I am going to college.
10:10I hope you do.
10:11She's incredibly rude.
10:12She talks back.
10:13And this kind of behavior should not go unchecked.
10:16I want my money.
10:26That's the girls.
10:27So now it's about finding out what Dylan does with his day.
10:30Mum, mum, mum, mum, mum, mum, mum, mum, mum.
10:33I need a cookie.
10:34I need a cookie.
10:35I need a cookie right now.
10:38What I see with Dylan is a seven-year-old boy who's restless and bored.
10:43He's got nothing to do all day, so he acts up.
10:45Dylan!
10:46Dylan!
10:47I really don't believe that Dylan enjoys behaving the way he does.
10:52I feel that he gets very angry because he gets frustrated.
10:58And that emotion he finds hard to deal with.
11:02Dylan, don't kick me.
11:04You want to go to your room?
11:06Because you'll go there and not get any cookies.
11:09Ew!
11:10He's only broke.
11:15I hate you.
11:16You don't hate me.
11:19Don't spit at me.
11:20You .
11:22Yeah, he spits at my mom.
11:24He cusses at my mom.
11:25He pushes my mom.
11:26And she doesn't really do anything about it.
11:28You want to go to your room?
11:30Dylan is my little beautiful monster.
11:32Because he can be so angry with me.
11:34He can be hitting me.
11:35And then two seconds later he can be just that little puppy dog face saying I love you.
11:39And it just breaks my heart.
11:41Are you calming down now?
11:43He hits.
11:44He spits.
11:45And yet mom did nothing.
11:50Right, I'm off.
11:51I'm going home this evening.
11:52All right.
11:53Well, there's no framework.
11:54And there's no real respect in this house.
11:56Oh, I'm going to have a lot to say tomorrow when I sit down with these parents.
11:59Bye-bye.
12:00I love the fact that the pair of you made a very solid decision as parents to split your
12:18work shifts.
12:20Because it very clearly shows that you had both decided that you wanted to raise your
12:26children.
12:27But that process is an exhausting one.
12:30The pair of you are stuck in a hole where you're complaining about the hole you're in.
12:38And yet neither of you are doing anything to address the situations that have got you there in the first place.
12:45The computer really has become the babysitter.
12:49If I didn't get them to be on the computer, then I wouldn't get the stuff done that I needed to get done.
12:54The computer yesterday was a joke.
12:58I'm observing watching a child who's on a computer that neither of you know how to look through.
13:06That's crazy.
13:08But my fear is too, especially with Lexi, you push too hard.
13:12I mean, she's already not speaking to Brian now.
13:14Tough.
13:15After yesterday.
13:16Tough.
13:17I don't want to crack down too hard on her where she completely shuts us out.
13:21You're shut out now.
13:23You're tippy-toeing around.
13:25Your kids scared that they're never going to talk to you.
13:28What are you doing with regards to character for your kids?
13:31Look at the character traits they have.
13:33Mm-hmm.
13:34They walk around with attitude.
13:35Right.
13:36Major.
13:37It's all about materialistic things.
13:39That's what their self-worth is.
13:41Why do you give in 24-7 to your girls?
13:46I'm a giver.
13:47I'm a giver and a doer.
13:48I take care of things.
13:49That's who I am.
13:50That's what I do.
13:51So you give them materialistic things.
13:53I don't.
13:54Why can't you give them family values?
13:56Why can't you give them the things that you want to instill with them?
13:58Why can't you give them boundaries?
14:00It's okay as a parent to turn around and say no.
14:04You're giving them materialistic things.
14:07But Terry, what are you giving them as a mother?
14:10Terry.
14:11It's really hard for me.
14:12I feel like I have no support in this house.
14:14I'm by myself with three kids.
14:16They're all pulling me in different directions.
14:18I've done the best I can do.
14:19But it's no good if you're sitting there with your martyr ground on your heads.
14:23What do you expect from your kids?
14:24Exactly what chores do they do?
14:25They don't do anything.
14:26What chores do they do?
14:27They don't do anything.
14:28What's expected from them?
14:29Nothing.
14:30What behavior do you expect from them?
14:31What manners do you expect from them?
14:33What do you expect from them to do with regards to responsibility?
14:36Let's start with Jess.
14:37What does Jess do for 14 year old?
14:39She doesn't do anything.
14:40I tell her to clean her bathroom and yeah I'll get to it.
14:43And it's just if she doesn't do it, I find myself end up doing it.
14:47You created lazy kids.
14:48Uh huh.
14:49They say no and you go okay I'll do it then.
14:52Okay.
14:53Let's talk about Alexi.
14:54Eleven years old.
14:56On the cell phone how many hours?
14:59Twelve hundred in one month.
15:00Twelve hundred minutes.
15:01Excuse me?
15:02And did she pay for that bill?
15:03No.
15:04No.
15:05What are you thinking?
15:07You've set no limitations.
15:09These are the times that you can use the phone.
15:11Your kids need boundaries.
15:12They need rules, limitations.
15:14They need praise.
15:15They need to find what's within themselves that you guys are going to bring out.
15:20Dylan's anger.
15:22I don't know what happened there.
15:24I don't know if it's anger because he wants something.
15:27We've got a little boy who's showing extreme anger, aggression.
15:34Where it's become destructive not only to the property in the house but he's hitting.
15:39Dylan's anger needs to be addressed with regards to how we help Dylan to contain himself and have more discipline and to help release the frustration and things that we can reassure him with before he gets to that stage.
15:58Right.
15:59Are you both still in?
16:00Where you want to work together?
16:02Because if one's not in then…
16:03I'm in.
16:04I'm in too.
16:05The issues that I see can be changed.
16:11So are we ready for work?
16:12I'm in 100%.
16:13I'm in.
16:14We're in.
16:15Right.
16:16Let's go.
16:21The technology one-on-one was desperately needed in this house because the kids were on the computer 24-7.
16:27This is technology for parents, okay?
16:30It's part of the Tech Talk technique.
16:33It's all about knowing as much as you can with regards to the technology that your kids are dealing with.
16:39I'm not really computer savvy.
16:41I need to get more involved so that I can actually find out what my kids are up to.
16:45Number one, move the family computer into a public space.
16:50I would suggest is this area here because you spend a lot of time in the kitchen so that you can mosey past and take a look.
16:57This is very important and we do spend a lot of time here, so…
17:00See it, yeah.
17:01The second one, know your kids' passwords.
17:04This is not about you snooping.
17:06This is really about building trust.
17:08Does it mean that you're going to be looking at it every day?
17:10No.
17:11No.
17:12Does it mean you're going to be looking at it every now and then?
17:14Oh yeah.
17:15Number three, know what sites your kids visit.
17:19Let's step into their world. Time is important.
17:23With these kids spending roughly four hours a day on the internet and the cell phone, setting 30 minute limits on each was essential.
17:30They should be doing other things instead of wasting their time.
17:33I want to educate myself on the computer and get just as smart as they are.
17:38We need the speakers, yeah, the speakers we need.
17:41That's probably right, Jess.
17:42So I decided to move the computer.
17:44Oh, and the kids were not amused.
17:46You'll be okay, baby.
17:48I'm just like, oh my God, you know, why are you doing this to me?
17:51With less time on the computer, the kids will have more time to do some chores and take on some responsibility in the house.
18:11Your mum and dad are your parents.
18:14They're not hired help.
18:16So, kids' expectations are all about pulling your weight, doing things in the house.
18:22When she said that, I was like, we don't have a lot of those.
18:24We're not used to doing chores and stuff like that.
18:26So I had mum and dad make a list of tasks and I let the kids choose their first chore.
18:32What is one of the things that you can do for yourself, Lex?
18:39Oh, okay. Clean the toilet, Jess.
18:42Fold the laundry.
18:46Okay, fantastic.
18:48Dylan.
18:49Washing the windows.
18:51Washing the windows.
18:53Well done.
18:55I just want to say that I am really pleased with all three of you because everything that you have written down has been to help for the house.
19:06That's teamwork.
19:07Each child came to the table with the chores that they felt that they would want to contribute.
19:11So, let's just do it.
19:19Once we established a few rules, I wanted to get this inactive family out of the house for my next lesson.
19:25Dylan is strong-willed.
19:31What is that saying?
19:33And he gets angry very, very quickly.
19:35So, I wanted to take him to a martial arts session and let him knock out all of that steam by putting him into a focused sport.
19:43We've got Gray and Mike here who are professional fighters.
19:46How would you like to train with us today?
19:48How does that sound?
19:49Sound good?
19:50One.
19:51You sure you haven't done this before?
19:54All right.
19:55All right.
19:56Again.
19:57One.
19:58I know you can do it harder than that.
20:00Come on.
20:01All right.
20:02That's a good right hand.
20:03You have to be careful, okay?
20:04So, you only do this in training.
20:05All right?
20:06This is hard work.
20:08There you go.
20:09Dylan loved it.
20:10He absolutely loved it.
20:12You know, he was in that little arena and there on the soft mats and, you know, looking up to these guys.
20:19Faster.
20:22Where'd you learn to run so fast at?
20:25Taking good direction and listening and just really focusing that energy that he used in such a negative way, in a positive way, feeling good about himself.
20:34Take them down.
20:35Drive them down.
20:36Perfect.
20:37High five.
20:38High five.
20:39You know, a kid that's got this amount of energy, you know, you want to allow them to let it all out, you know?
20:44Exactly.
20:45Put it into focused energy, you know?
20:48The energy Dylan had in that gym and just, he was in that fight mode and just hitting the bag there.
20:54And it was just great.
20:55I mean, I just loved it.
20:56High five your partner.
20:58Here's the one that worked with you, okay?
20:59You guys worked together, all right?
21:01Mike and Gray taught me a lot.
21:03Let's go over here and sit down.
21:04Let's talk about what we did today.
21:06Good job.
21:09And we don't do it outside of this gym.
21:12Why do you think we don't do that?
21:14Because you can get hurt.
21:15Because you can get hurt.
21:16You kind of get mad at home sometimes, don't you?
21:19You punch stuff, kind of punch the wall and stuff.
21:23You don't have to get mad and when you hit the wall, it doesn't change the situation, does it?
21:28You got to just stop and think, oh wait, I don't have to be mad.
21:33High five then.
21:34I want to go to the gym and keep learning.
21:41Because it was made clear by Jessica that she thought she lived in a dump, I had an idea to show her exactly how fortunate she is.
21:50We're going as a family somewhere very special.
21:55And when we get there, you'll see what we're going to do.
21:58What car are we taking?
22:03Hi, follow me.
22:06How do you do?
22:07I'm Guy Amato.
22:08I'm the president of Habitat for Humanity here in Las Vegas.
22:10I was like, what are we doing here?
22:11Welcome.
22:12We're doing a little work today.
22:13We're cool.
22:16We like work.
22:17That's not what I do.
22:19These houses here are basically the product of work from all over our community.
22:24And we have a bunch of volunteers that come out and use that money to help build these houses.
22:28And the families that are going to live in these houses are working families.
22:30They have full-time jobs.
22:31They just don't earn enough money to get a traditional mortgage to buy a house for what it costs here in Las Vegas anymore.
22:36Everybody pitches in the bill.
22:37It's like the barn building days back in the 1800s.
22:40Habitat for Humanity was really a life lesson in teaching this family that there are other people who don't take for granted what these kids do.
22:49Are we ready?
22:50We're ready.
22:51We're ready.
22:52We're ready.
22:53We'll have some work.
22:54Let's get going.
22:55I want to see where the shovels are.
22:56Me?
22:57We're going to shovel?
22:58I was like, are you kidding me?
22:59Alright.
23:00Take your shovel.
23:03Good job, buddy.
23:04Sweat.
23:10I wasn't in the mood for, you know, shoveling and stuff like that.
23:15This is where you're standing over here.
23:17This is your home.
23:18She doesn't have a home.
23:19Jessica wasn't really into it because she doesn't want to do anything unless it's for her.
23:26You're so ungrateful.
23:27You know, we're going to start doing this as a family.
23:29We're going to start coming down here and helping out.
23:31Jessie was feeling a little bit hard done by at being there.
23:35And I think also a little bit ashamed of her behavior.
23:39And she fought it off by becoming very defensive.
23:43Yeah, I am trying.
23:44So you can't be rid of me.
23:45I'm not being rid of you.
23:46I'm talking to Jessica.
23:47Look, do you see what I did?
23:48You can't.
23:49I'm helping.
23:50Jessica.
23:51A little washroom.
23:52I wasn't expecting to go there and, you know, dig dirt and stuff.
23:58Hard work is good, Jessica.
23:59Yeah, but my arms are sore.
24:01No?
24:02Despite Mum's attempts, Jessica would not come around.
24:05You know what?
24:06If you wake up tomorrow, they'll even be more sore.
24:08But you know what?
24:09The next day they'll be better.
24:10And you'll have this experience to remember, Jessica.
24:13This experience is getting through to Lexi.
24:16She's starting to realize that some people don't even have a home.
24:20Let alone a computer or a cell phone.
24:26What are you thinking?
24:27Tell me.
24:28Show it with me.
24:29Show it with me.
24:30What are you thinking?
24:31It's so sad to see someone like this.
24:33Huh?
24:34Hi.
24:35Are you sad?
24:36Hmm?
24:37Alexi became very emotional.
24:41There's a lot of compassion there.
24:44A lot of sensitivity.
24:46And she connected straight away.
24:48It's sad, but it's good.
24:50They'll have a roof over their head, huh?
24:53Good job.
24:54And you've been a part of that.
24:57All right, guys.
24:58We're going to wrap it up for the night.
25:00We're just getting started.
25:01Well, you guys did a great job.
25:03Good job, guys.
25:05Come on.
25:07I just feel like our family's really coming back.
25:10We're getting closer.
25:11I know it's going to be a lot of hard work, but it was very exciting for me.
25:18How did it feel to work hard, guys?
25:20As soon as we got home, Mom started to talk to Jessica about the experience.
25:25Dad and I thought that we were teaching you guys values by us working hard and giving you everything that you have.
25:31But we haven't, obviously.
25:34We're teaching you to be ungrateful.
25:36You're not thankful for what you have.
25:38You want more.
25:39You expect more.
25:40And that's not what life is about.
25:41You don't appreciate this.
25:42You call this a dump.
25:44You have no idea what other people live in.
25:46She just thinks she's this little princess.
25:49We're going to start teaching you the values that you need in life, okay?
25:52She doesn't want to admit that she doesn't have it so bad, because then she would have nothing to complain about.
25:57Knowing that we're helping out a family less fortunate than us, to me, that's the lesson behind this.
26:02Even though I was proud of Mom for talking honestly with her daughter, I wanted to take a different approach with Jessica.
26:09Jess, have a quick word with you, love.
26:13I'm going to be real here.
26:14I know when you got there, you were like, what the hell am I doing here? Yeah?
26:18Yeah.
26:19I feel like she's like my age, because she's like, you know, she knows what I'm going through or whatever.
26:22What was you feeling?
26:23Sad for them.
26:24Yeah.
26:25It was a little piece of you tonight that thought, actually, do you know what? I don't have it too bad, really.
26:30Yeah.
26:31Yeah.
26:32Big piece.
26:33A big piece.
26:34I wanted just to sit down on the floor with her and adopt a different tone.
26:39Inside is a little piece of you felt a little bit kind of embarrassed a little bit.
26:43Yeah, a little.
26:44A little bit, feeling a little bit shame about the situation.
26:48It's not a bad emotion to feel, because, you know, it gives us a reality check.
26:52And it seemed to draw out more of Jessica's inner qualities in being able to do that.
26:57When your mom and dad were going on about it, like, you were like, I know, I know.
27:01Was it that kind of feeling for you? Like, all right, I'm feeling it.
27:04That's how I was like, oh, yeah, whatever.
27:06Because what? Because you were feeling it already?
27:09Mm-hmm.
27:10She saw a side of me that was soft and compassionate enough to be able to reach inside who Jessica
27:15really was.
27:16How you want people to see you, that's what you've got to portray on the outside.
27:21I really feel it was a turning point with Jessica.
27:26I love you.
27:27I love you.
27:28Come here. Give me a hug.
27:29Hey.
27:30I am going to leave you all as a family to really implement the techniques that have
27:39been laid down in this house.
27:40Like, everything that I told her, she understood and, you know, was trying to help me with it,
27:45so that was good.
27:46See you when I get back.
27:47It's okay, you know.
27:49It's okay to feel sad.
27:51It's okay.
27:52See you when I get back.
27:53Dylan, see you later.
27:55See you when I get back.
27:56Bye.
27:57Bye.
27:58Bye.
27:59Bye.
28:00Bye.
28:01After a few days on their own, I'm quite curious to see if the Schumacher parents have
28:14taken back authority in their household.
28:17So, are you both ready to take a look and see what's on this DVD?
28:21Okay.
28:22Let's take a look.
28:24Rock, bud.
28:27Okay, we got it.
28:31Five, six, seven, eight.
28:39I didn't hear.
28:40I'm bored.
28:41I'm bored.
28:42I'm bored.
28:43I'm bored.
28:44It's great to see, isn't it?
28:47Oh, I love it.
28:48All three of them playing together.
28:50I mean, shock, horror.
28:53We've actually been seeing them play a lot together.
28:56And, you know, I think a lot of it has to do with the fact that there's been really no
29:00TV and no computer time, so they've had to find other things to do to occupy themselves,
29:04and it's brought them closer together.
29:06It's fantastic.
29:07It's brilliant to see.
29:09Okay.
29:10Put this around, and then pull it down like that, okay?
29:23And then you switch it.
29:24This is what it's all about.
29:25This is what it's all about.
29:26The kids are all mucking in, they're doing their chores, becoming more self-sufficient,
29:31and no one complaining.
29:34No.
29:35Lexi, you're a half hour past your computer time.
29:37I was on the phone, and you were supposed to manage your time, so you know what that
29:40means now?
29:41There's no computer time for you tomorrow.
29:42Okay, get off right now.
29:45So how was you feeling about that?
29:47I mean, we set rules, and we have restrictions, and that's what's going to happen now.
29:52If they don't do as they're told, they're going to lose what they like to do.
29:55Exactly.
29:56You stacked your guns.
29:57Give me five.
29:58All right.
29:59Okay.
30:00A mum who's got more discipline.
30:05I mean business now.
30:06They started to think for themselves.
30:08Do they love you any less?
30:10No.
30:11Exactly.
30:12This is good stuff.
30:13So the next thing we're going to see is Dylan's language.
30:28Dylan's a flipper off person.
30:30He flipped off.
30:31Whatever.
30:32Why?
30:34Why's not cutting it?
30:35No.
30:36We don't care why.
30:37Dad, you should have done something about that.
30:40You know, it's unacceptable.
30:42And you know, if I flipped you the bird, that wouldn't be good with it.
30:45No, you wouldn't be happy with that.
30:47So what I'm trying to say is you shouldn't take it from your own kid.
30:49We want to teach our children to be socially acceptable in society with their language and how they address other people.
30:56Okay.
30:57Mom!
30:58I'm trying to lock the phone down.
30:59I'm trying to lock the phone down.
31:00I'm trying to lock the phone down.
31:01Mom!
31:02Yeah.
31:03Mom!
31:04Mom!
31:05Mom!
31:07There he goes.
31:08That pouty face.
31:09Mm-hmm.
31:10It's the same one.
31:11Yes.
31:12It's your warning.
31:13Why won't you get stuck?
31:14No.
31:15I don't.
31:16No.
31:17No more.
31:18I want stuck.
31:19I want to stay off for acting up.
31:20I asked you to stop if you're not sorry.
31:21Sorry.
31:22No.
31:23Be sorry on the couch.
31:24Seven minutes.
31:25Let go of the chair.
31:26Mom!
31:27Get up.
31:28Come on.
31:29Let go of the chair, please.
31:30Dylan.
31:31Come on.
31:32Come on.
31:33Stand up.
31:34Dylan.
31:35Will you stop?
31:36Come on.
31:37You're going to be sorry on the couch.
31:38Dylan, I don't want to cure you.
31:39Please stand up.
31:40You know what?
31:41I'm going to make it for longer than seven minutes if you don't get up right now.
31:42Come on.
31:43Get up.
31:44I asked you to respect me while I was on the phone and you did it.
31:47When you give him the warning and you follow through, make sure there's no communication
31:53in between because that's the banter talk that will lead him to get angry.
31:57Okay.
31:58This was good though because you did follow through, you know?
32:00You gave a time out.
32:01Your kid's got discipline.
32:02Right.
32:04I got to go.
32:05Dylan's knocking for me.
32:06Coming.
32:07Let you go.
32:08Yes.
32:09Oh.
32:10Come on.
32:11The pair of you.
32:12He's seven years old.
32:13I know, but.
32:14Butt wiping.
32:15But.
32:16But he will sit.
32:17He sat there once while I took my whole entire shower and didn't get up until I got
32:34out because he just won't do it by himself.
32:36Of course he's going to do it by himself.
32:39Do you honestly think that he would sit on the toilet all day if nobody came to wipe
32:44his butt?
32:45He's seven years old.
32:46It's a life skill.
32:47Okay.
32:48I mean, it's more than time.
32:49You know, it's like three years overdue.
32:51Okay.
32:52Yes, he's making a mess, but you know how they say, practice makes perfect.
32:55Unless he's doing it himself, he's not going to master it.
32:58Okay.
32:59And let him do it.
33:00Mummy and daddy are busy.
33:01You have to wipe your own butt.
33:02Right.
33:03Okay.
33:04Right.
33:05On saying that, I'm proud to say that the pair of you have done a really fantastic job.
33:10What I do want to work on, if I do see you guys subconsciously go into negativity, I will
33:15be pulling you out from that.
33:17Okay.
33:18Because it's really important for us to start really training our thoughts in a more positive
33:24way.
33:25All right.
33:26So let's tweak what we need to.
33:27All right.
33:28Okay.
33:29Let's go.
33:30Hello.
33:31Hello.
33:32Hello.
33:33Hello.
33:34Oh, hello.
33:35It's great that the Schumachers have made so much progress so quickly, but I want to
33:44make sure that mum and dad stop labelling the kids like they did in the past and start
33:50looking at them in a new and different light.
33:53Okay.
33:54So, Brian and Terry, I would love a quick word with you, please.
33:57Okay.
33:58I wanted to show these parents the negative ways they were labelling their kids.
34:02Jessica, Dylan, Alexi, I want you to put these words around the children that you think
34:14it represents.
34:15I know where this one goes.
34:17Right here.
34:18You know the old saying, labelled a fool and act a fool.
34:21And that's what this family were doing.
34:24They spent so much time confirming with these kids all the negative things that they were
34:29and didn't see any of the things that were of quality with these children.
34:32I think this one was over here.
34:34I was shocked because those are all things that we say to our children.
34:38And it was very easy to put them under their names and say, yeah, this is who they are.
34:42Look, this is my point.
34:43They were labelled.
34:45All the negative things you labelled them with constantly.
34:48And you were reaffirming it every day.
34:50Every day.
34:51It just blew me away.
34:52I was like, we really think this about our children?
34:56So I'm not really buying this.
34:58Not about you, but you know.
35:00And to rip them off and start again and start looking at the positive was really a step forward
35:04in being able to say, this is where you need to think.
35:06And let's adopt some positive thoughts here.
35:09Things we're going to tell our children instead.
35:13Very smart.
35:17He is creative.
35:19Look what we have here now.
35:21The difference is recognise what's inside each child and focus on that and draw that out.
35:29OK, so that they recognise it about themselves.
35:32I thought it would be good for the kids to know all the wonderful things that their parents thought about them.
35:36So I asked Mum and Dad to place the positive labels on each kid to boost their self-esteem.
35:42These are the qualities, the good qualities that I see in you, Jessica.
35:46I know.
35:47For the kids to have those labels stuck on them and to look down and see what they were, you know, made them all smile.
35:52All right, Lexi.
35:53Sensitive along with that goes you're very organised, so I know they've got to be perfectly on your shirt.
35:58And it's something that these parents should be verbally saying to their children on a constant basis.
36:04And that's not to ignore the stuff that they need to work on.
36:07But it's about giving these kids affirmation all the time about their inequalities.
36:11And you're also very funny.
36:13Oh, that's true.
36:18The Schumachers have done well, which means my work is done.
36:21Before you leave, we pulled together as a family and made this for you.
36:26This is a memory of our time with you.
36:29Oh, thank you.
36:30So that you would have something to remember us by.
36:32That is amazing.
36:35Oh my word.
36:37It's fantastic.
36:39We've been so touched by her experience and we wanted to just give her a lasting impression of our family.
36:44Look at that picture.
36:45I feel like we're almost out of the hole and now we just have to plant flowers.
36:49We saw a different you here.
36:51It's kind of, you know, sad that she's leaving.
36:54We'll never forget you.
36:58I'm sad because it's so deep.
37:01Bye bye.
37:02Take care.
37:03Sometimes all it takes to dramatically change a family is for parents to shed the old labelling and see their kids in a new positive light.
37:12That's exactly what this family did.
37:14And when they did that, they had more harmony.
37:17Yay!
37:18My pizza!
37:19Whoa!
37:20You're so cute.
37:22Oh my goodness, Dylan.
37:23Having Super Nanny in our house has been an unbelievable experience that my family will never ever forget.
37:38I'm excited about the future of my family.
37:43You're welcome.
37:44You guys are all being very nice.
37:46My family doesn't fight a lot since JoJo came.
37:50You came home and you had time to do your homework first.
37:52Oh yeah.
37:53And my chores.
37:54And then now we're all organized.
37:55We have our family routine.
37:56We have our chores.
37:57And it just works out a lot better.
38:00They have structure now.
38:01They have rules and disciplines in place.
38:04So far they're doing really good.
38:06I'm proud of them.
38:07Wanna see the octopus?
38:08Ew.
38:09Now it feels great to go out to dinner and actually be there as a family.
38:12I mean it's something that I look forward to instead of dreading it.
38:19I love to see Jessica and Alexi and Dylan all playing together and having a good time.
38:24Because me as a father, that's what I want my children to do.
38:29It's fun to play with my family.
38:31Our family's really like happy and smiling.
38:34Yeah.
38:36I think that things aren't so boring now.
38:41You guys need to start a band.
38:43If we continue on implementing the things that Jo has taught us, we're going to be happier
38:47and we're going to be a better family, a more loving family.
38:49Thanks Jo.
38:50I'm going to miss JoJo.
38:52Bye Jo, I'm the CEO.
38:53The future's looking bright already for this family.
38:55You know, they've put the hard work in.
38:57They've had dramatic turnaround in such a short space of time.
39:00And they're on the road.
39:01They're on the road.
39:02And they're on the road.
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