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Aggression and jealousy are causing serious problems. Mealtime and bedtime prove major flashpoints. Supernanny comes to the Eating Technique and guidelines for unacceptable behavior.

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00:00Tonight on SuperName, Joe meets the Westerns.
00:04Hello. Andrew, sit here.
00:07During her two weeks with the family, their terrorizing tie puts up a fight.
00:12When Joe lays down the lock.
00:15Ask me nicely. I'd like my drink. Warms up, please, Mike.
00:30Let's have a look.
00:50Hi, I'm Fred. Hi, I'm Andrea.
00:53And we're the Westerns.
00:55We have two children, Andrew, who's four, and Sean, who's 11 months.
01:02I'm a schoolteacher. Fred sells insurance for a living.
01:06Andrea and I met at church.
01:08It was like at first sight. Definitely like.
01:12Life without kids was being invited to dinners with no children.
01:17Going out on the weekends, different lifestyle than it is now.
01:21Life with kids can be very difficult sometimes.
01:25SuperNanny, we need your help.
01:27We have our son, Andrew. He's got some issues.
01:33It's painful for a mother to have a child that has a reputation.
01:38Like, when we go play with friends, who gets hurt?
01:41He always hurts the other kid.
01:42Don't hurt you!
01:44Andrew!
01:45Don't hurt you!
01:47What is he doing?
01:49Andrew does get a little rough with his brother.
01:51All the time he tortures his brother.
01:53He just doesn't care.
01:55I put him on time out, he marches right back out.
01:57You go get in your room.
01:59Andrew's behavior has to stop.
02:01I get messages saying, call your daycare, your kid is getting kicked out of daycare.
02:05It devastates me.
02:06I would love to find a preschool that can handle him, but I've called everywhere.
02:09Boo-boo heads!
02:11Oh dear!
02:12Andrew, at dinner time, always an experience.
02:17He will refuse to eat dinner every night.
02:20I don't want it!
02:22He has trouble sleeping.
02:24Andrew seems to want to come out of his bed at least four or five times a night.
02:29And Mommy is getting frustrated.
02:31So please come to our house, Super Nanny, and help us out.
02:34Because we need you.
02:36I think they definitely do need me.
02:38I'm on my way.
02:47Hello!
02:48Nice to meet you!
02:49Hi, nice to meet you!
02:50Nice to meet you!
02:51Andrea, this is Andrew.
02:52Hello, Andrew!
02:53Today I met the Weston family.
02:54Hi!
02:55Hi Jo, I'm Fred.
02:56Nice to meet you.
02:57They were very warm and very inviting.
03:00For somebody who has a lot of knowledge, I would think she seemed a little young.
03:05She's very friendly and young at heart, I can tell.
03:08I'm going to watch and observe you today.
03:10I know you've got some family issues that need to be addressed.
03:13But just go ahead, as if I weren't here, and I'll ask you some questions later.
03:18Okay.
03:19All right.
03:20Who is this little one?
03:21This is baby Sean.
03:22Hi!
03:23Hello!
03:24Hello, sweetie!
03:25Hi, baby Sean!
03:26When I first meet a family, I go in and I take mental health
03:30notes and I observe the dynamics of their family.
03:36My observation began watching Mom and the boys playing in the backyard.
03:41Okay, Andrew, you're done.
03:42Andrew, you're done washing now.
03:44So turn off the water.
03:46That's it.
03:47It's still early for water.
03:48You're done.
03:49Turn off the water.
03:50I'm just dreaming.
03:51Okay, I'm trying now, because you don't want to listen.
04:02He's going to go into his mood.
04:04He was firing chairs and knocking things over just because Mom took the water off.
04:18Excuse me?
04:19Uh-uh.
04:20No.
04:21No.
04:22Stop.
04:23Stop.
04:24Stop and think.
04:25Andrew, I'm not chasing after you.
04:26You come here.
04:27I want to talk to you.
04:28Yes.
04:29Andrew, if I had to walk over there, you're going to be in your room on a long time out.
04:32I will come over here.
04:40Come here.
04:41Now.
04:42Okay.
04:43Come here, po-po-po-po-po-po-po-po.
04:44Don't you talk that way to me.
04:45That is very mean.
04:47Andrew's temperament needs to be put in check,
04:49and Mum's letting him get away with it completely.
04:56Hello, come on in.
04:59Andrew had a little friend round to play,
05:01and it gave me a really good opportunity
05:04to watch him with other children around.
05:08They were drawing together and playing.
05:17It started off OK, but it very quickly led to his little friend
05:23running off crying to her parents.
05:32You're fine.
05:34Tell me not to.
05:36See, do not do that, Andrew.
05:47Andrew's behaviour got worse,
05:51and he started to intimidate this poor little girl.
05:55Don't do that!
05:58Don't, don't...
05:59Don't do that!
06:02Andrew!
06:03Don't do that!
06:09Don't do that!
06:10Andrew!
06:12Andrew!
06:13Hey, we're going to play together.
06:16What happened there?
06:18She was trying to build, and he didn't want her to build,
06:20and he grabbed her, like, really close to him.
06:23Andrew grabbed this little girl's face,
06:25and he started pulling at her,
06:27and she was so scared.
06:28And it's this kind of behaviour
06:30that needs to stop.
06:34Next!
06:35Ten minutes later,
06:37he was acting up again.
06:39Andrew, you go to your room.
06:40That's not nice.
06:41Finally,
06:42Mum steps in,
06:43and she takes Andrew
06:44for time out into his bedroom.
06:46What a place!
06:47It's where he sleeps and plays.
06:49I don't think it's a good idea
06:51to place any child in their bedroom for discipline.
06:54Three minutes.
06:54I'll be back.
06:55You think about it.
06:56I'll come back and get you.
07:00Andrew, I'm not gonna...
07:01No, I'm not gonna let go of the door
07:02until you sit down.
07:03When you're sitting down,
07:04I'll let go of the door.
07:05So how long could you be
07:06standing outside here?
07:08Half an hour.
07:09Holding that door.
07:10On and off.
07:12Are you sitting down?
07:13Okay, I'll open it.
07:14You're sitting down.
07:16I'm sorry.
07:17You're not allowed to throw things.
07:18You're on time out.
07:19I'll leave the door open,
07:20but don't come out.
07:22You want me to get there?
07:24Then you stay in here.
07:26Do not step out.
07:31Mum has got this time out
07:32completely wrong.
07:34This is crazy.
07:35I'm gonna do step number two with you
07:37because you're not listening.
07:39What's step number two, Andrew?
07:42You hold number four minutes.
07:45He's now being kissed and cuddled.
07:48At the same time,
07:49he's meant to be on discipline.
07:51I don't know why Andrew's behaving the way he is.
07:53No, I don't want to go.
07:55Then you can stay in here.
07:56No!
07:57No!
08:00So mum has totally lost control
08:02of the discipline here.
08:04He's got too much control
08:05and poor little Andrew
08:08doesn't even know what to do with it.
08:10Hey, heart attack, boy.
08:12Can you get up?
08:12I have a bite.
08:17You haven't touched your hot dog yet.
08:19You've got to eat your hot dog, Andrew.
08:21Andrew's very picky about what he eats.
08:24He's very fussy about the quantity that he eats.
08:27Andrew, stop licking it and eat it.
08:29If he's not being served his favorite meals,
08:33he will just refuse to eat his dinner.
08:36We're almost done.
08:37We're going to get down
08:38and you're going to be stuck here.
08:40Okay, well, are we done, Dad?
08:42We're done.
08:43Hey, Andrew.
08:43Get up here and eat.
08:44Andrew, don't get down.
08:45Get back in your chair now.
08:49The frustrating part is
08:50the clock is ticking
08:51and things aren't getting done.
08:53You're almost done.
08:54Eat.
08:55Because I'm having a food war
08:57with my child every night.
08:59Andrew, sit back down and eat.
09:03Andrew.
09:05Hey.
09:06Back in your seat.
09:09I'm getting tired, Andrew.
09:10Come on.
09:19Half an hour of messing around.
09:21We finally finished the hot dog.
09:24Finally.
09:27Hey, Andrew, it's bedtime.
09:28I'm warning you.
09:29Five minutes to go, Andrew.
09:31Mama's just given Andrew
09:32a five-minute warning to bedtime.
09:35And she's also got to put Sean down as well.
09:37At the moment,
09:38it's very, very hyper
09:40for two little boys
09:42that have got to go to bed.
09:43I'd be very surprised
09:45if they go down straight away.
09:47I don't like my bed.
09:49Yes, you do.
09:50Oh, I like this bed.
09:51This is a great bed.
09:52You're tired.
09:53You've got to go to sleep, buddy.
09:54I don't think he's going to bed.
10:02Andrew, where'd you go?
10:04Andrew, get back in bed.
10:06I'm thirsty.
10:08You're thirsty?
10:10Okay, I'm looking at you.
10:10We have your water problem.
10:11You're not going to use that excuse again tonight.
10:13Do you understand?
10:14Good night, Shani.
10:15I love you.
10:17Night-night.
10:18Go home.
10:22She's just telling me to go home.
10:27Back in the bed now.
10:29That's the second time.
10:31So how many more times will that happen?
10:33Or is that eight now?
10:33I'm going to manipulate throughout the night.
10:35Excuse me.
10:37Back to bed.
10:38You get your hug and your kiss, and that's it.
10:40You go back to bed.
10:41I've already given you hugs and kisses.
10:42What Andrew does is so common.
10:45He's got like 101 excuses
10:48so that he doesn't have to go to bed and sleep.
10:51I can't see.
10:52You can't do, Zico.
10:54I want to see.
10:55You can see, Andrew.
10:56I want to see.
10:57How many times now?
10:59Three.
10:59Three.
11:00Three.
11:05What?
11:07Okay, I'll turn on the bathroom light.
11:10You're upsetting your brother.
11:11Get back in that bed right now.
11:13Andrew.
11:14No.
11:14Mommy's getting exhausted.
11:16Go to sleep.
11:18And both children are having trouble sleeping.
11:21I wonder why.
11:22Andrew has played his bedtime games up till 12.45 at night.
11:27What do you need?
11:29What?
11:31Andrew was in and out of the bedroom like a yo-yo.
11:34Anything he wanted, Mum gave him.
11:37And nobody is going to get to sleep tonight.
11:41I'm getting tired and upset.
11:44You need to stay in your bed.
11:46Go.
11:48I will get in bed.
11:50Mum and Dad are fully aware of how Andrew manipulates them.
11:55My question to them is,
11:56why have they allowed it to go on for so long?
11:59I'm really looking forward to going in and getting that ball rolling.
12:02When I first meet a family,
12:05I observe their family life
12:07and the dynamics between parents and their children.
12:12And I take mental notes throughout the day
12:14of what I feel is not working.
12:17And at the end of the evening,
12:19I sit down and I talk to the parents.
12:21Andrea and Fred,
12:23let's go into the other room and discuss what I've observed.
12:26Jo is observing the good parts of us,
12:31but she's mostly looking for the bad parts of us.
12:34And that's a little unnerving.
12:37I hope that Jo comes up with a plan as soon as possible
12:42to help our family and improve our lives.
12:49Andrea and Fred,
12:51what energy?
12:52What energy your family has?
12:55I see two educated parents.
13:00You guys know so much about your children.
13:05We agree with you.
13:06Good.
13:07So what I'd like to say to the pair of you is,
13:11where did the control start to slip?
13:16You know that Andrew manipulates you.
13:18You know that he wangles his little finger
13:21and gets his own way when he wants to.
13:24But the question is,
13:25do you know why the pair of you allow that to happen?
13:30I think just having a child is challenging.
13:33You know, he's taken the reins in some ways
13:36and we've tried to take back and control.
13:38And we'll try something for a while that doesn't work.
13:41But when you get yourself into a cycle
13:43where bad habits are breeding
13:46and your children are coming up to you and challenging you,
13:50then that cycle needs to be broke.
13:52Those bad habits need to change.
13:57Behaviour.
13:59Behaviour with Andrew concerns me.
14:03When he plays with other children,
14:06he's very overpowering,
14:08he's very controlling,
14:10and he's very aggressive.
14:11to throw toys at other children,
14:16to shout at them.
14:20Andrew needs to be taught by you guys.
14:22He needs to be taught how to play.
14:24And I feel, at four years old,
14:29he's quite capable of being able to play with his friends.
14:32But he won't know how to do that
14:34unless you teach him.
14:37You know, you don't want to see your kid struggle.
14:40You know, you don't want him to be the bully.
14:41You want to do what you need to do as a parent
14:47so your kid will be successful.
14:50But you are giving your child love
14:54and you are giving your child praise and encouragement.
15:01But you need to balance that.
15:03And that's where, that's where we fail.
15:08I don't think it's about failing.
15:10And I don't want you to sit here as parents
15:14and feel like failures.
15:17Because no parent's perfect.
15:19No parent.
15:21After speaking to the pair of you,
15:24I can't wait to work with you guys
15:28and start implementing techniques
15:30and to change this for the better.
15:32Are you guys committed and willing to give it a go?
15:36Mm-hmm.
15:37Absolutely.
15:38Definitely.
15:39For sure.
15:40Yes.
15:45Hello.
15:46Say hi.
15:48Kiss, kiss, kiss, kiss.
15:49I've got something here.
15:50I want to show you both.
15:51Hi, Andrew.
15:51Look over here.
15:52She's got something for us.
15:53When I observe a family,
15:55the first thing I do is give them a household routine.
15:59And the Weston family,
16:00they didn't have a consistent schedule.
16:03The priority is that the children
16:06are put into a consistent routine.
16:09So at 5 to 5.30,
16:11Sean and Andrew eat dinner.
16:13And then bedtime at 7 o'clock.
16:16Chuck gave us a schedule to keep us on track
16:18as far as eating, going to bed.
16:21And I think that's good.
16:23With all the rest of the techniques
16:25that we're going to implement,
16:27the discipline is going to be under control.
16:30The chaoticness, the inconsistency,
16:33is going to vanish.
16:35Okay?
16:35It's great.
16:37We will implement this and we will do it.
16:45When it comes to behavior,
16:46the first thing that I want to address
16:49is Andrew's aggression towards other children.
16:52And I've set up the naughty spot technique
16:54so that when he misbehaves,
16:56that's where he will go.
16:57No, no, no, no, don't.
17:01Andrew, Andrew,
17:02do not do that to Sean.
17:05Be nice, please, around your brother.
17:07He's only a baby.
17:08Okay?
17:09He's a big boy.
17:10He's not, you're a big boy.
17:11Yes, you're a big boy and Sean's a baby.
17:14Andrew just continued to be aggressive
17:16towards baby Sean.
17:18No.
17:19No.
17:19Andrew, just love, love.
17:21Love, love.
17:22When Andrew's behaving in a way
17:25that is not acceptable,
17:27I'd like you to give him a warning first
17:29with eye contact
17:30and coming down to his level.
17:33Are you listening?
17:34Yeah.
17:35What you're doing by kicking baby Sean
17:37is not okay.
17:39I don't want you kicking baby Sean.
17:42I want you to give him a warning,
17:44but you must change your tone of voice
17:47so that he recognizes authority.
17:49If he does not listen to you,
17:51I would like you to place him
17:53in whatever room you're in.
17:55I would like you to place him by the wall
17:56and tell him to sit there
17:58and to stay there.
17:59Okay, you're not listening.
18:00So you're going to go over to the wall.
18:02Lower your tone.
18:02Let him realize you're being serious.
18:04You will stay there.
18:06You will sit here.
18:08And you're going to think about
18:09not kicking your brother.
18:11Well, I don't want you to be.
18:12Come over here for a minute
18:13in case he gets up again,
18:15which he is now.
18:16I'm going to show you something, okay?
18:17Andrew, go and sit back down here.
18:22Until mummy tells you,
18:24you can get up.
18:25Joe's voice caused Andrew
18:28to be scared enough
18:30to go back to that spot.
18:31My question to Joe is,
18:33tell me how to stop that child
18:35from playing games
18:36for the first 20 minutes
18:37with the naughty spot.
18:38Come now!
18:39But this is where the consistency comes in.
18:41You must go back and follow through
18:43with the same that you did before.
18:46Okay, so now he's going to be back
18:47because he's still...
18:48For what he's doing, yes.
18:51Andrew, that behavior
18:53is not acceptable.
18:55You sit here
18:56and you think about
18:57not hitting your brother.
19:00Poop, poop.
19:01But I guarantee you,
19:03every time you're consistent
19:04and you follow it through,
19:06he gets the same message.
19:08After his four minutes,
19:10I want you to say to him,
19:11now you behave yourself
19:12and I'd like you to apologize.
19:15Okay?
19:15Gotcha.
19:17Andrew,
19:17the reason why you're placed
19:18on the floor
19:19is you were hitting your brother
19:21and kicking him.
19:22You need to behave
19:23or she'll be back
19:24on the floor again.
19:26All right.
19:26You need to hug your brother
19:28and say sorry
19:29because you were hurting your brother.
19:32I guess I say sorry nicely.
19:33Say sorry.
19:34Sorry.
19:37When I observed Andrew
19:39playing with his friends,
19:40he was very overpowering
19:41and controlling.
19:43So to help mom and dad,
19:44I set up the shared play technique
19:47so they could teach Andrew
19:50how to play nicely
19:51with his friends.
19:52Andrew, when she gets done
19:54with something,
19:54then you can ask for it.
19:55When you get done with something,
19:57you can give it to her
19:57so she can try
19:58and cut something.
19:59You teach your child
20:00how to recognize
20:01to play with other children
20:02so that they take turns.
20:04Ask each other nicely,
20:06which is,
20:08please come have the knife, Andrew.
20:10Well, Andrew, say,
20:11Marnie, please,
20:12can I have the fork?
20:14Did you hear how
20:14that asked nicely, Andrew?
20:16Yeah.
20:16How do you say it?
20:19Good.
20:19So mom, what we're going to do
20:20is we're going to move away now
20:21and we're going to take this
20:22to the next level.
20:24Once Andrew knows
20:25what's expected of him,
20:27mom can then allow herself
20:28to step back
20:29and relax.
20:31Look how beautiful
20:31he's playing now.
20:33I want you to be able
20:33to have faith
20:35in knowing you can do that
20:36with any child
20:37you leave Andrew with.
20:41I'm getting to you,
20:42little guy.
20:43I'm getting to you.
20:44Whilst mom was feeding
20:45baby Sean,
20:47Andrew wanted
20:47his chocolate milk
20:49warmed up
20:49and he threw
20:50a massive tantrum
20:52over it.
20:53No!
20:56No!
20:57I can't even understand
20:58you're crying so much.
20:59When you're done crying,
21:00you come up and ask me
21:01what you want nicely.
21:02Mommy, I want it.
21:04What do you want, Andrew?
21:06Say to her.
21:07I don't understand you.
21:08Talk to me properly
21:09so that I can understand you.
21:11I don't understand you, Andrew.
21:16You want your drink warmed up.
21:18Ask me nicely.
21:19I'd like my drink warmed up.
21:21Please, mommy.
21:21Say it.
21:21I want my drink warmed up.
21:25Ignore it.
21:26Ignore it.
21:26I want to teach Andrea
21:28how to not give in
21:31to Andrew's tantrums.
21:33What's going on?
21:33What's going on?
21:34Come in, Fred.
21:35Fred was in shock.
21:36They look very pale.
21:38Are you okay?
21:39What have you seen?
21:41Is it the crying?
21:42I've never seen him
21:43act in this manner before.
21:47You don't hit me, Andrew.
21:49I don't like that.
21:49Andrea started
21:50to catch on very quickly
21:52and when he hit her,
21:54she took him straight
21:54to the naughty spot.
21:55You don't hit people.
21:57You sit there
21:57and you think about it.
21:58It upset me as a parent
22:00to see my child.
22:01Become that emotionally upset
22:02where he was just
22:03almost begging
22:04to be picked up and held.
22:05I want you to listen
22:06to what I'm saying
22:07because I've been
22:08in many, many houses
22:09where parents have thought,
22:11oh my God,
22:12it feels like
22:13it's all gone mayhem.
22:14It feels like
22:14it's getting worse.
22:16The only thing
22:16that just got worse
22:18was that Andrew
22:19just realized
22:20that his mom and dad
22:21are now in control
22:23of the discipline.
22:27You don't hit me.
22:28All I want you to do
22:29is say,
22:30Mommy,
22:31can you warm up
22:32my chocolate milk
22:33in a nice, nice way?
22:35Don't pick him up.
22:35It's not a baby.
22:36Don't pick him up.
22:37Don't pacify me that way.
22:38Honestly,
22:39you are not,
22:39you are not being cruel.
22:41You're just setting boundaries.
22:42He will thank you
22:43for it later.
22:45Trust me on this.
22:47He will.
22:49Okay?
22:50Anytime somebody
22:51comes in your house
22:53and starts to give you
22:54directions,
22:55it's hard.
22:56It's hard to accept change.
22:57It's hard to accept criticism.
23:02Can I have that spoon
23:03right there, Andrew?
23:04Tonight at dinner,
23:05I want to put a stop
23:06to Andrew sitting at the table
23:08and not eating a thing.
23:10Andrew,
23:11you need to sit down
23:12and you need to eat
23:13your chicken.
23:14Ew!
23:15I taught Andrea
23:16to use a method
23:17where she would give
23:18Andrew lots of praise
23:19and encouragement
23:20for when he was eating
23:21at the table.
23:22Do you know what you're wasting?
23:23All of your free time tonight.
23:25Use it in a positive way.
23:26Come on,
23:26four more
23:27that we can go on and play.
23:28Andrew,
23:28eat your four bites.
23:29Okay, go.
23:30Pick up your first one.
23:31Go.
23:32Let's count.
23:32You still have to finish your dinner.
23:34Show mommy one.
23:35Ready?
23:37Good boy.
23:38Good job, Andrew.
23:38That's one.
23:40Can you show me one?
23:40Use your finger.
23:41One.
23:42Good boy.
23:43That's it.
23:44Every time Andrew
23:46eats a spoonful,
23:47Andrea,
23:48would praise him
23:49and give him more encouragement
23:50to take the next spoonful.
23:52Now, mommy asked for four
23:53in this night.
23:54Four.
23:55Show me four, Andrew.
23:56You know, keep it light.
23:57Four.
23:57Encouragement.
23:58Four, Andrew.
24:00Four.
24:00Mommy, clap
24:01because you've had four
24:02and listen.
24:04Well done.
24:05Andrew ate his dinner
24:07and he was so proud of himself.
24:09It's all very well
24:10that you give your child discipline,
24:12but at the same time
24:13you need a balance
24:14by giving them lots of praise
24:15and encouragement too.
24:16You did a really good job.
24:18I'm proud of you.
24:23No way are Sean and Andrew
24:25ever going to get the sleep
24:27they need
24:28if they continue
24:29to share the same room.
24:31So today,
24:32we put baby Sean
24:33into his own room
24:35and gave Andrew
24:36his bedroom back.
24:37Look at that.
24:38You're such a big helper.
24:40It's the first step
24:42for the boys
24:43to get the sleep
24:45that they properly need.
24:46What I want to discuss
24:48with the pair of you
24:49is the stay in bed technique.
24:51So, this is how it goes.
24:53You tuck him into bed,
24:55kiss and cuddles,
24:56goodnight.
24:57He comes out,
24:58you say,
24:58it's bedtime, darling.
25:00You tuck him back in,
25:01you give him a kiss.
25:02The third time he comes out,
25:04you ignore.
25:06And you just take him
25:06straight into his bed
25:07and put the covers
25:09over him
25:09and walk out.
25:12Okay?
25:13And if he comes out
25:14the fourth time
25:15and the fifth time,
25:17you repeat
25:17the third action,
25:19which is to ignore him
25:20and put him back
25:21into his bed.
25:23You think Sean's doing
25:23well in his room?
25:25So he can sleep
25:26by himself
25:26and I can sleep
25:28by myself.
25:29Yes.
25:30I love to hear that.
25:33There needs to be
25:34elimination process
25:36where Andrew can have
25:37a little bit of water
25:38that the light is left on
25:41and the door left ajar.
25:43So that Andrew
25:43simply can't keep coming out
25:45for loads of excuses
25:46all the time.
25:54Andrew had his little
25:55baby hamster
25:56that was nocturnal
25:58and decided to do
25:59some exercise
26:00and he came out
26:02to tell his mum.
26:03Goodnight.
26:04Back in bed.
26:07Remember the technique.
26:09Remember to tell him
26:10it's time for bed, darling.
26:13Go.
26:14Keep it nice.
26:15Keep it nice.
26:15It's time for bed, darling.
26:16In you go.
26:17Time for bed.
26:17Goodnight.
26:17Andrew walked out of his room
26:31three times
26:32within a 15-minute period
26:33instead of 30 times.
26:35It was very peaceful
26:36in the West End household
26:37and anybody could tell you
26:39that it's never like that.
26:41I'm going to leave now.
26:49What's that?
26:51Don't leave us.
26:53Now that I've taught
26:54Andrea and Fred the techniques,
26:56I'm going to go away
26:57for a couple of days
26:58because it's really important
26:59that they grasp
27:00how to do it themselves.
27:01And remember the pair of you.
27:03It's about the finer details
27:06in the techniques.
27:07Go through from A, B, and C.
27:09Andrea, be strong.
27:13Keep positive.
27:15Joe's making a big difference
27:16in our house.
27:18Fred, take care.
27:20It may take a person like her
27:21to turn things around.
27:23Take care.
27:24Bye.
27:24Bye-bye.
27:25No doubt that Andrea and Fred
27:27are going to be put to the test.
27:29And whilst they're doing it,
27:30I'm going to be watching them.
27:36OK, it's lunchtime.
27:37Let's see if Mum can get Andrew to eat.
27:39Sit up.
27:40There you go.
27:41Ready?
27:41Go.
27:42Count out loud.
27:43Four.
27:44You're counting these bites.
27:45That's great.
27:46No, it's four.
27:47Andrew, you can do it.
27:49You can do it.
27:50OK, do more.
27:50You can do it.
27:52Starting to play out
27:53with the table.
27:54Aw.
27:55Andrew?
27:57No.
27:57You don't do that.
27:58I'm giving you a warning.
28:00If you hit Sean again,
28:01you're going to go on timeout.
28:02The naughty spot.
28:04Boo-boo head.
28:05Oh, here we go.
28:06Excuse me.
28:09Andrew, focus on your eating.
28:11Andrew, I'm trying to hit Sean.
28:12OK.
28:13No.
28:14I told you not to eat your brother.
28:15Now you're on the spot.
28:17That's it, Mum.
28:17He's not listening.
28:18On the naughty spot.
28:22You tell me when you're ready
28:23to get back up here
28:24and eat your dinner.
28:24I'm ready.
28:25Don't ask him.
28:26Tell him how long
28:27he's got to stay there for.
28:28Ah-ah.
28:29Look at me.
28:30There he goes.
28:34Doing what he wants.
28:35Andrew?
28:36He thinks the naughty spots again.
28:37You are on the naughty spot.
28:41I did that!
28:43Andrew, are you going to set the table
28:46and finish your dinner now?
28:47Yeah.
28:48Let's go.
28:48What's this?
28:49No apology.
28:52Hey, Fred, let's play
28:54drums with Sean.
28:55Thumbs up, Mum and Dad.
28:56Trying to get Andrew
28:57to play with baby Sean.
28:58Fantastic.
28:59Andrew, your turn.
29:00Ready?
29:00Let's go when Andrew goes.
29:04Andrew, over here.
29:05Excuse me.
29:06Next time I tell you,
29:07you go on the naughty spot.
29:08That's it.
29:09Next time I have to tell you.
29:10Ready?
29:11Clap.
29:11Oh, here we go.
29:13Andrew's doing
29:13exactly what he wants.
29:15Hey, Fred,
29:15can you play with Sean?
29:18Cat and mouse.
29:20I told you
29:21not to mess up the game
29:22and you're not listening.
29:24You're on the naughty spot.
29:27A lot of kids
29:28as they grow up,
29:29they naturally
29:29can calm down,
29:30but I don't think
29:31that will ever be the case
29:32with Andrew.
29:35There's just been
29:36a constant struggle
29:37and behavior
29:38that's just worn me down.
29:40Andrew,
29:41back on the naughty spot now.
29:43You don't want it
29:44to be a war every day.
29:46Stay on the naughty spot.
29:47Do you understand?
29:48Stay on the naughty spot!
29:49Do you understand?
29:51Do you understand?
29:52Andrew's being aggressive.
29:53He's back in control.
29:55It's been a tough road.
29:55I think it'll give
29:59Joe a run for her technique.
30:00Stay on the spot.
30:03We need to get
30:04our act together
30:05so that Sean
30:07doesn't become
30:08the same way.
30:08Oh, we're back to square one.
30:11You guys are missing
30:12the small details.
30:14I've got to get back there.
30:16No, baby.
30:17Poo-poo.
30:18One of the questions
30:18I would ask Joe
30:19is just how to handle
30:20Andrew on his naughty spot.
30:23You know what?
30:24Your free time
30:25is ticking away.
30:26How much to correct
30:27and how much not to correct
30:28and what to stay focused on.
30:29I love the part
30:39where I walk in
30:40with a DVD
30:40because I like the parents
30:42to clearly see
30:43the mistakes they've made
30:45so that we can fix it.
30:46Yeah, I've got some footage
30:48I'd like you guys to see.
30:52Okay, guys.
30:53Take a look.
30:54Now you're on the spot.
30:56Yes, you did.
30:58Stay on the spot.
31:00Do you know why
31:01you're on the naughty spot?
31:02Why?
31:03Because your behavior
31:04is naughty.
31:05What behavior?
31:06That whole episode
31:07is about the details
31:08and the details are
31:10is that when you give
31:11a warning,
31:12you must come down
31:13to Andrew's level
31:14and give him
31:15that eye contact.
31:16You see here
31:17how much taller you are.
31:20We don't want to make
31:21children feel scared
31:22of you or intimidated.
31:25You're a poo-poo head.
31:26Sit.
31:28Now.
31:29Stay on the naughty spot.
31:31Do you understand?
31:32Stay on the naughty spot.
31:33Do you understand?
31:34Do you understand?
31:36Now there,
31:37I would have said
31:38and stop that.
31:39Stop that cheek.
31:40And then I would have
31:41walked away.
31:42If he mimics everything
31:43that you say
31:44once you've got him
31:45on the naughty spot,
31:46you say to him,
31:47stop that smart mouthing.
31:48Now,
31:49it's not acceptable
31:50and I do not like
31:51that behavior
31:52and when you walk away,
31:54you then ignore
31:55the smart mouth talk
31:57that he gives you
31:57if he's saying
31:58poo-poo head
31:58or whatever he's saying
31:59because that's the reason
32:00for Andrew
32:02to try and engage you back
32:03to get his attention
32:05through verbally
32:06communicating with you
32:07in that way.
32:08Yeah!
32:10I did that!
32:12Andrew,
32:13are you going to sit
32:14at the table
32:15and finish your dinner now?
32:16Yeah!
32:16Let's go.
32:18Like we start
32:19the naughty spot technique,
32:22we must end it as well,
32:23okay?
32:23So we've got a start
32:24and a finish.
32:25So when he's done his time,
32:28make sure that
32:28when you then relieve him
32:30from the naughty spot
32:31that you say,
32:31right, up you get now.
32:33And I want you to apologize
32:34for what you just did
32:36and then hugs
32:37and kisses afterwards.
32:39All of the smaller details
32:40is what makes
32:41the naughty spot technique work.
32:44I want you guys
32:45to carry on as normal
32:46and what we're going to do
32:47is we're going to work
32:47on that, Andrea,
32:48and anything else
32:50that I see
32:50that needs enforcing
32:51and re-going over.
32:54All right?
32:54Great.
32:55Since becoming a parent,
32:56I think I've used
32:57my children's behavior
32:59as an excuse
33:00for a lack
33:01of good parenting technique.
33:02It didn't click
33:03until somebody
33:04could come in
33:05from the outside
33:06and say,
33:07this is what
33:08you need to work on.
33:10It's got to get better.
33:12I've got to find a way.
33:12I've got to find a way
33:13to make it work.
33:14And I've tried.
33:17I do believe
33:18that you can do it.
33:20But you know what?
33:22You need to believe.
33:23But yeah,
33:23I'm excited about it
33:24finally succeeding
33:25because I love
33:26that little boy
33:27and I want him
33:27to grow up
33:28to be a successful
33:29human being
33:30that is happy.
33:33You know,
33:33he's very happy
33:36in life,
33:36but he's not
33:37perfectly happy
33:38if he doesn't get along
33:39with his friends
33:39and he's being
33:40Mr. Boss.
33:41So I just want
33:42to see him
33:42slowly change
33:44over time.
33:45With Andrea,
33:46she's recognized
33:46a lot of things
33:47about herself
33:48that she needs
33:49to change
33:50for the better
33:51so that she's
33:53a lot calmer
33:53so that she can
33:54address her children
33:55in that same manner.
33:57Come on over here.
34:02Okay, Andrew,
34:03come to the table.
34:04There you go.
34:05You want play time,
34:06right?
34:06Let's finish eating.
34:08He was in a positive way.
34:09Show mommy one.
34:10She said,
34:11be positive.
34:12Joe's big on
34:13rewarding with words
34:13and I've picked up
34:14on that since
34:15working with her.
34:16You ready?
34:17Put one in your mouth.
34:17Hold up one finger.
34:19One!
34:20Good job, Andrew.
34:21Good boy.
34:22That's it.
34:22All right.
34:23Dinner's been quicker.
34:25I've had to be
34:26more of an energetic
34:27cheerleader
34:27but it seems
34:28to have paid off.
34:31Andrew, share with
34:32your brother.
34:32That's your brother's
34:33toy I bought for him.
34:33Can you show him
34:34how to do it?
34:34Yeah.
34:35Games like this
34:36are very good.
34:37You're playing a game
34:38where they can both
34:39be involved
34:40and at the same time
34:41both children
34:42are learning
34:43to share your attention
34:44to stop
34:46civil rivalry.
34:47Yeah.
34:49Andrew's an aggressive
34:50kid.
34:51It's going to take
34:51every ounce of
34:53discipline
34:53to get him
34:55to realize
34:56that he's not
34:57the center
34:57of the world
34:58and that other
34:59kids want to
35:00do other things.
35:01Be careful.
35:02It's steep.
35:03I think slowly
35:04Andrew will learn
35:05how to interact
35:06with his friends
35:06in a better manner.
35:07No!
35:10When Joe came
35:11to my home
35:11I was really
35:12focused on Andrew
35:13but the reality
35:15was the challenge
35:16was with the mother
35:17and the father.
35:18Do you know
35:18why you're here?
35:20You didn't listen
35:20to daddy
35:21did you?
35:22Next time
35:23you listen
35:23to daddy
35:24okay?
35:25Okay dad.
35:26You can get up.
35:31Show me.
35:32Andrew's changing
35:33and it's because
35:34mom and dad
35:35are embracing
35:35the small details
35:37in the technique
35:37and it's working
35:38for him.
35:42Time for bed.
35:43Let me get you water.
35:44Time for bed.
35:45Do you want your
35:46special pillows tonight?
35:47We once had
35:48a little boy
35:48called Andrew
35:49who used to get up
35:51endlessly
35:52of a night time
35:53when he was
35:53put to bed.
35:55This evening
35:55mom said
35:56quick
35:56come here
35:58listen to him
36:00he snores.
36:03What Joe taught
36:04me the most
36:04is that fear
36:06can stop anyone.
36:07It's true
36:08so I think
36:08I'm trying to look
36:09at that as
36:09there's no such
36:10thing as failure
36:11as long as you
36:12are positive
36:12and you stick to it.
36:13Kill him!
36:17Andrew!
36:20JoJo's going
36:20I can't have a head!
36:22Yeah!
36:24Bye bye!
36:26Bye Jay!
36:27Take care!
36:28Fred!
36:29Thank you very much
36:30for all your help.
36:30Keep positive
36:31you're more than welcome.
36:32Bye bye Johnny!
36:33Bye!
36:34It's hard
36:35to leave
36:36the Weston family.
36:37They are a family
36:38who clearly
36:39love their children
36:40very much.
36:40We'll take care!
36:42Keep it up!
36:43Bye!
36:43Bye bye!
36:43Thank you!
36:44Bye bye!
36:44Bye bye!
36:45Bye Andrew!
36:46Bye Jo!
36:46I feel really proud
36:48of Andrea
36:48and Fred.
36:49They've made
36:50really positive
36:51changes in their
36:52family
36:53and that can
36:54only be a good
36:54thing.
36:55Bye Jo!
36:57Take care!
36:58Bye bye!
37:02I'm glad
37:03that Jo came
37:04and gave us
37:05tips and ideas
37:07and consistency
37:08that we really
37:10lacked.
37:11Mealtime
37:11in the last week
37:12has consisted
37:13of Andrew
37:14being able
37:15to sit at the table
37:16and eat a variety
37:17of different foods
37:18in basically
37:18a half hour.
37:19What Jo taught
37:21my husband and I
37:22it's working.
37:23Every night
37:24that I walk away
37:25from Andrew's bedroom
37:26and that child
37:26is sound asleep
37:2720 minutes later
37:28is a night
37:29that makes me feel
37:30victorious.
37:31I am a lot more
37:32confident now
37:33than I was a week ago.
37:34A lot more.
37:36I think it's
37:36definitely changed us
37:37and I think it's
37:38changed us for the best.
37:39I believe 100%
37:41in what Jo has
37:41taught my family.
37:43This experience
37:43has made me
37:44much stronger
37:45in the area
37:46of parenting
37:46and as a woman
37:48as a whole
37:48as a mom
37:49definitely
37:50I'd receive success
37:53in the Weston household.
37:54I think it's
37:57good.
37:57I think it's
37:58good.
37:58I think it's
37:58good.
37:59I think it's
38:00good.
38:00I think it's
38:00good.
38:00I think it's
38:01good.
38:01I think it's
38:02good.
38:03I think it's
38:04good.
38:04I think it's
38:04good.
38:05I think it's
38:06good.
38:06I think it's
38:06good.
38:07I think it's
38:08good.
38:08I think it's
38:08good.
38:09I think it's
38:10good.
38:10I think it's
38:10good.
38:11I think it's
38:12good.
38:12I think it's
38:12good.
38:13I think it's
38:14good.
38:14I think it's
38:14good.
38:15I think it's
38:16good.
38:17I think it's
38:17good.
38:18I think it's
38:18good.

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