- 29/06/2025
The terrible twos hit home with tantrums, violent outbursts and bedtime issues. Supernanny has a tough task ahead helping parents implement the Sleep Separation Technique.
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00:00Tonight on SuperNin, Joe meets the Bullards, whose children's bratty back-talking and bedtime hysterics have left mom emotionally drained.
00:12I feel like a horrible mom.
00:14Joe has two weeks to help rebuild mom's broken spirit and teach these overworked parents how to regain control of their household.
00:23If this works out, it's going to change everything.
00:25No!
00:30Let's take a look and see who we've got here.
00:56Okay, hi, we're the Bullards.
00:58I'm Jen, and this is Bryce.
01:00Hello.
01:01And we're here to talk about our two kids, Brycey, who's six, and Ryland, who's two.
01:09We own a plumbing company, and Bryce runs the operations outside of the office, and I run the operations in the house.
01:20Well, they're plumbing.
01:20When Bryce is at work, I'm usually taking care of the kids, manning the phones, making sure all the invoices and bids get out.
01:29The problems that we have with Bryce basically are back-talking us all the time.
01:32No!
01:33Not listening.
01:34Get in here now.
01:35Get in here.
01:36No.
01:37Stop it.
01:38Being very rude and disrespectful to us.
01:41No!
01:41It's your six-year-old stuff.
01:43Bryce, just settle down.
01:44No!
01:44Bedtime with Ryland.
01:49It's pretty frustrating.
01:51Ryland just does not want to go to bed at night.
01:54I love you.
01:55Come on.
01:56As a mother, I feel like I've done something wrong to create this.
02:02I feel like the kids are in the house.
02:06Hang on.
02:07No, just wait.
02:08Bedtime.
02:09Come on.
02:09It's going to be two minutes.
02:10This is crazy.
02:15Don't you throw that toy back.
02:17I got you.
02:18I think it's just easier to give in to the kids.
02:21You don't want to brush your teeth?
02:22Than to enforce the rules.
02:24Okay, you don't have to brush your teeth.
02:26Will you just come out?
02:27I would love to get control of our house back.
02:30I would love to know that we are in charge instead of my children being in charge.
02:36Definitely, definitely love to get the control back.
02:38I am begging for Super Nanny's help right now.
02:43This family clearly needs help, and I'm on my way.
02:55Hello.
02:56How are you?
02:57Hi, I'm still good, Nanny.
02:57Hi, I'm Bryce.
02:59Nice to meet you.
03:00Nice to meet you.
03:01Bryce, nice to meet you.
03:02Nice to meet you.
03:02Nice to meet you.
03:02I'm Jen, and this is Ryland.
03:04Hello, Ryland.
03:05When I first arrived at the Bullard family, they were extremely pleased to see me.
03:11It's been nice to meet you.
03:12Pleased to meet you.
03:14Come on in.
03:14Come on in.
03:15Okay.
03:15I think I was expecting an older, very stern woman.
03:20I was expecting Super Nanny to be really strict and ready to tell us exactly what to do.
03:26Say hi.
03:26Hi.
03:26It was a wonderful surprise when I met Jo.
03:29She's someone I feel like I could sit down and talk to right away.
03:32Jen and Bryce, I know that you've got some issues that need to be addressed, but I'm
03:35here today to observe you as a family.
03:37So go ahead as normal.
03:40Make out I'm not here, and I will watch you.
03:42Sounds great.
03:43Brilliant.
03:43All right, then.
03:45Just after I arrived, Brycey started to act up.
03:48Hey, tell me about your day.
03:50This is crazy.
03:51It was cold out.
03:52Bryce.
03:53Yes.
03:54What's the deal?
03:55It's the deal.
03:57Brycey could sometimes be disrespectful in back-talking his parents.
04:02That's not nice.
04:03You don't have to say that.
04:04You don't have to talk like that.
04:05Hey.
04:06Bryce.
04:08And is that constant?
04:09The smart-mouthing?
04:11The smart-mouthing, yeah, has definitely gotten worse.
04:14Smart-mouthing is, yeah, real bad.
04:19Hey, Bryce.
04:20Bryce.
04:21You're going to go to time-out and go to bed early.
04:24You're going to go to bed early tonight.
04:26Okay.
04:27And the mimicking, all of that?
04:29Yeah, he does that to annoy us.
04:31There are ways in which you can voice your opinion,
04:34and how Brycey does that is not acceptable.
04:38There you go, guys.
04:40Don't color on the table.
04:41The boys were coloring at the dining table,
04:43and Rylan went to color on Brycey's book,
04:47and he had an absolute fit.
04:51Bryce.
04:51No, no, no, no, no.
04:52Stop.
04:53No, no, no.
04:54Rylan.
04:54No.
04:55Bryce.
04:56No.
04:56Stop it.
04:57No.
04:57Tell him to go to time-out.
04:59Settle down.
05:01Bryce.
05:01No, put him in time-out.
05:02Go.
05:02Bryce, listen to me.
05:04Hey.
05:05Hey.
05:07Bryce.
05:07That's ridiculous.
05:08Go tell him to go to time-out.
05:09Just wait a second, Bryce.
05:11Brycey, look at me.
05:12Okay?
05:13He doesn't know better.
05:15Bryce, he doesn't understand.
05:17That's the problem.
05:17Bryce, that's not yours.
05:18Yours is right here.
05:20Yeah, you don't have to act like that.
05:21It's all right.
05:21Why do you act like that?
05:22Bryce.
05:23It's all just got a little bit heated.
05:25There's no communication going on in the kitchen,
05:28and clearly, Mom has had enough.
05:32Do you need help with anything?
05:33No.
05:35What are you coloring?
05:38What is that?
05:39What is that?
05:39Well, they're plumbing.
05:52Well, they're plumbing.
05:55The phone doesn't stop ringing.
05:58It's constantly over there.
05:59It's really loud as well.
06:01My hat was too easy.
06:03Hey, don't drag him.
06:05It was too easy.
06:06Where were you?
06:08Well, come on.
06:09Businesswoman now.
06:21I'm constantly moving.
06:22If I'm not working in the office, I'm doing laundry.
06:25If I'm not doing laundry, I'm taking care of Ryland.
06:27If I'm not taking care of Ryland, I'm mopping the floor.
06:30So, there's plenty to do here during the day.
06:33Oh, there you go.
06:35There goes my phone.
06:35Jen's just taking on too much for her own good.
06:39Come on.
06:41Nothing's really being done properly.
06:46Why don't you just get them started with some spaghetti?
06:50Hang on.
06:50I'll get you some.
06:52So, Jen, you get to eat tonight?
06:54I do get to eat tonight.
06:57Just a little later.
06:58Okay, here we go.
07:02Baller Plumbing.
07:03Hello?
07:04Can you hear me?
07:07Okay, let me go get on a different phone.
07:08Hold on one second.
07:10This phone might be going dead.
07:13It's 7 o'clock.
07:14My mom's day still hasn't ended.
07:17Not on the couch.
07:23We're working over here.
07:24You guys, go over there.
07:27Bryce, we're working over here.
07:28Okay, come on.
07:29Settle down.
07:30Settle down.
07:30Settle down.
07:34It's 9 o'clock at night.
07:35The children are overstimulated running around the house.
07:40How are they going to get the children to bed?
07:42No.
07:42Sweet dreams.
07:48I'll leave it cracked.
07:49Where do I go?
07:50Okay.
07:51We're putting him to bed, right?
07:53I love you.
07:53You ready to go night-night?
07:54Good night, sweetheart.
07:55Putting Ryland to bed, it's hard work.
07:59That usually takes hours.
08:02Mommy's here.
08:04Oh, you know what?
08:05His Winnie the Blue blanket's out on the couch.
08:07All right.
08:08What's the matter?
08:10Let's get your blankie.
08:11Come on.
08:12Here, Ryland.
08:15Here, buddy.
08:17I love you.
08:18Sweet dreams, sweetheart.
08:19I love you.
08:21Good night, buddy.
08:22I love you.
08:23Good night.
08:27Getting Ryland to sleep is a nightmare.
08:30It really is a nightmare for the whole family.
08:32No, Ryland.
08:33Come here, sweetheart.
08:34Come here.
08:35Bryce, hold on a second, please.
08:37Please.
08:39I love you.
08:41Ryland.
08:41Hey.
08:43Come on.
08:43Come on, Bryce.
08:45It's fine.
08:47The only thing is that you'll just sit with him on the couch until he goes to sleep.
08:52That's what he does.
08:52You need to stay out of it because you don't usually put him to bed.
08:55So why don't you just let me try and you go work for a little bit, okay?
09:00Okay.
09:00I'll be right back to check on you.
09:05I'll come check on you, honey.
09:07I love you.
09:09Bryce, how many times do you do that at night?
09:11Probably about five times.
09:13Five times.
09:14Putting him back into bed.
09:16Comes out.
09:16Putting him back to bed.
09:18Yep.
09:18Does he come out of the room?
09:20Yes.
09:20Sometimes he comes out of his room, which he's about to do right now.
09:24Jen trying to put Ryland to bed was extremely emotional to watch.
09:34How does that make you feel when you've got to listen to your baby crying?
09:39It's exhausting.
09:46It's horrible.
09:47I don't know what we did wrong, I guess.
10:01I don't know how this started or when it started, but I just don't know how to help him.
10:10Putting Ryland to bed takes hours.
10:12I think it was maybe nine times he had gotten up until finally I just agreed that he could sit on the sofa.
10:20Sit with mommy?
10:21No.
10:22It just feels hopeless.
10:23I just don't see an end coming to it.
10:26You can take a break, hon.
10:48You don't have to...
10:50Do you know...
10:55Jen?
10:56Yes?
10:57It's all right to turn around and go, I don't know.
11:01Right.
11:03It's hard for me to say that, though.
11:10Because why?
11:11I feel like a horrible mom.
11:13What makes you feel like you're a horrible mom, Jen?
11:19Because you only have one chance.
11:22I don't care.
11:22You know, with these kids.
11:28And I just feel like it, you know, if I...
11:30If I don't know what I'm doing, then they're going to pay for it.
11:35And it's a horrible feeling.
11:37Because I love my boys so much, and I just don't want to screw them up.
11:43Oh, I know you do.
11:45That's...
11:46I see that, Jen.
11:47I see that.
11:48I see that very clearly.
11:51And that it's all right to turn around and go, I love my kids, but I don't know.
11:56I haven't got the answers.
11:57I haven't a clue.
11:59It's all right to admit that.
12:03It's all right to admit that.
12:04Thank you so much.
12:05We are so happy you're here.
12:08And I'm glad I'm here too.
12:11Jen had struggled for more than two hours to settle Ryland.
12:16She feels completely out of control, and she's desperate.
12:19She doesn't know where to turn, what to do for the better, and she's exhausted mentally and physically.
12:24When I first meet a family, I go in and I observe their family life and the dynamics between parents and their children.
12:40And I take mental notes throughout the day of what I feel is not working.
12:45And I sit down, and I sit down, and I talk to the parents.
12:50Well, I've observed, and I've taken mental notes, so follow me through, and let's have a chat.
12:56All righty.
12:56Thanks.
12:58Joe's probably noticing that we're always yelling and screaming in my house.
13:02It's always chaotic.
13:03It's kind of nerve-wracking having a stranger in the house, but maybe she'll give us some peace in the house and a little more control.
13:10Bryce and Jen.
13:12I've had the pleasure of being able to come inside your home and observe.
13:18You have two adorable children.
13:22I think it's fantastic that you have your own business.
13:27Your business puts the bread and butter on the table.
13:33I do recognize, though, that there is a price that is being paid.
13:39And that price is steep.
13:46You run a successful business that's open 24-7.
13:51But let me remind you, you're both parents, and that's a 24-7 job, too.
13:58We've got Brycey, who backchats.
14:01I mean, why do you sit and tolerate Brycey, who's six years old, and he talks to you with such disrespect?
14:09I don't know what else I could do.
14:11I mean, I can't smack him or anything, because that's not right, you know?
14:15Your boy is laughing at the pair of you, and you're his parents.
14:21You're meant to be in charge.
14:24It's absurd.
14:28Sleeping is a big, big, big issue in this house.
14:34You have taught Rylan exactly how to behave.
14:39You have given him the bad habits.
14:42You've taught him that if he screams and cries enough, that he can come out into the sofa.
14:46Can you blame him?
14:48No.
14:49He wants his quality time with you during the night time, because he's not given it during the day.
15:00I work from 7 to 5 every day, so I'm not here during the day at all to have any structure or any playtime or anything with him.
15:09When you are home, we're busy doing other things other than just sitting and spending time with him, I think is what she's saying.
15:17Yeah.
15:18You're not consistent, the pair of you, with anything that you lay down as discipline.
15:23You don't agree on anything.
15:25Yeah.
15:26It's true.
15:27And, Jen, you shout at Bryce.
15:32I know, I talk badly, Jen.
15:33You need a break for what?
15:34No.
15:36This is tough to hear, but this is the truth.
15:39And you're meant to be together.
15:42You're meant to be solid.
15:45You're your kids rock.
15:47And there's no united front between the pair of you.
15:50If you do not take what I am saying seriously, if you do not open your eyes to see exactly what's going on in your family life,
16:04then we're fighting a losing battle, and I might as well go home now.
16:13No, I definitely take it seriously, yeah.
16:15I'm dedicated to be able to help the pair of you turn that around.
16:22Are you committed 100% for us?
16:24I'm 120.
16:26Jen, are you?
16:27Absolutely.
16:28So we're in for some hard work, but we're in to change this for the good?
16:31Okay.
16:32Yeah.
16:33She pinned us when she said that Bryce and I don't communicate.
16:37We don't have time to discuss our children.
16:39When we are talking, it's usually business.
16:42She had a lot of good points.
16:44So I think the truth is what hurt the most.
16:47It's good.
16:48I think it's going to be really good for the family.
16:50So we needed to hear it.
16:54Hello.
16:55Hello.
16:56Hello.
16:56How are you?
16:57Good.
16:58Good.
16:58I want to put something for the pair of you on the fridge door.
17:01When I've seen the issues that need to be addressed, I then go into the family with a new household routine.
17:08The Bullard work and family schedule.
17:12I'm excited.
17:13Okay.
17:13They so badly need to maintain a balance between their work and their family life.
17:19This work and family schedule gives you boundaries.
17:23Where you see red, it means that you can answer the phone, which I think is evened out nicely throughout the day.
17:28I think so too.
17:29The places where I've stated that you need to have the phone off is because they're crucial to your family.
17:36There's no reason why this can't work.
17:38I think that's fantastic.
17:39I know he is probably annoyed because he wants me to answer the phone 24 hours a day.
17:47But I think that will help me out tremendously.
17:52I think it will work well, except for maybe the phones for the business.
17:57But other than that, I hope we can stick to the schedule.
18:00After establishing the routine, I wanted to address the discipline and the children's naughty behaviour.
18:09These mats, there's two of them.
18:12Hello.
18:12Rug.
18:13Rug, yes.
18:14Rug.
18:14It's a rug.
18:15It's a rug.
18:16Yes, it is, Ryland.
18:18I'm introducing naughty mats into the home.
18:21OK, this is how it goes.
18:22You give your children a warning.
18:24You tell them to stop the behaviour that's not acceptable.
18:27You come down to their level.
18:29OK?
18:29OK.
18:30And you give them eye contact and you use a voice that's low like that.
18:35Stop that behaviour.
18:36Now, once you give that warning, if they don't listen to you, you place them on the naughty mat.
18:42You say to them, you've not listened and I want you to stay there now until I come and get you.
18:48When that time is up, you go back over and you say to them, that behaviour was not acceptable.
18:54You know why you're here on that step.
18:56I want an apology.
19:03Hi, you've reached Bullard Plumbing.
19:05Please leave a message and we'll get back to you as soon as possible.
19:08The phones were off.
19:09The schedule was working well.
19:11Everything was going fine.
19:12Until Bricey started to play up.
19:17Bring me your bed cat, sweetie.
19:19Bricey started to push Rylan around and he just wouldn't stop.
19:23Brice, Brice, stop.
19:25Jen, a first warning.
19:26First warning.
19:27If I have to ask you again, you'll go to the naughty mat.
19:29He didn't stop pushing his little brother around, so he got sent to the naughty mat.
19:33I'm not going to have you act like this.
19:34Stop.
19:35Stop.
19:36Walk to the mat right now.
19:39Stop!
19:40Change your tone.
19:43And he did not like it.
19:45He started shouting and yelling at the top of his voice.
19:48If you don't put your foot down now and you don't show him authority, don't look at him.
19:53Don't look at him and don't give him dirty looks.
19:55I'm going to be adult here and you're in charge.
19:57Okay.
19:58All right?
19:58Just ignore him shouting.
20:01And you just do your thing with Rylan.
20:03Yeah.
20:03And after the six minutes, then you go over to him, okay?
20:06Okay.
20:08Jen stuck out the six minutes and she went and told him, you know, I want an apology.
20:12I will listen to you, but I want you to calmly tell me what you have to say.
20:17Give me a hug.
20:18No.
20:19I want you to say you're sorry.
20:21This is what we do.
20:22This is what we do.
20:23You didn't listen to mummy, so mummy would like an apology for that behavior.
20:28You get the apology.
20:29He comes off the mat, okay?
20:30And I'm saying this quite clearly in front of you, Brycey.
20:33You know why?
20:34Because you're a smart, intelligent boy and I know that you know better.
20:38But you do need to listen to mummy.
20:42Brycey is realizing that when he behaves in a way that's unacceptable, there is a consequence for it.
20:47Come here.
20:48Come here.
20:50Okay.
20:50Later on, Jen got a phone call from Bryce.
21:01Hello?
21:02Where are you?
21:05No, I've been trying to get a hold of you, Bryce, and you haven't been answering your phones.
21:12Okay.
21:12All right.
21:13Bye.
21:14So what's going on?
21:16I just got off the phone with Bryce.
21:17I could tell he was agitated with me because I had the phone off.
21:21He doesn't know how to separate work and family.
21:25To him, it's all one.
21:27Hello?
21:28There's daddy.
21:29Hey, what's up?
21:30Daddy, come here.
21:31What's up?
21:32Tonight, Jen started to tell Bryce exactly how she was feeling.
21:36I just want you to understand that the schedule is important to me.
21:40I like it.
21:41And it's working for me so far.
21:44And it's just going to be hard to get used to, you know?
21:46Just to know that you can get a hold of me at those times and...
21:51Yeah, but it doesn't work that way.
21:52It does.
21:53It can wait.
21:54People aren't going to die.
21:56It's plumbing.
21:57I don't like the phones being off.
22:05It's a sacrifice for the better, I think.
22:08But still, it's going to be tough.
22:15Mom and Dad have allowed Rylan's sleeping pattern to take over the entire family of an evening.
22:21This issue seriously needs to change because it's affecting everybody in the family dramatically.
22:29Jen and Bryce, we're going to use the sleep separation technique with Rylan to get him off to sleep, okay?
22:36And this is how it works.
22:38You come into the room.
22:39You keep calm.
22:40You read a night-time story, kisses and cuddles, and so to bed.
22:46And you place Rylan into his crib.
22:49When you've done that, you move to this corner here and you sit down.
22:54Like so.
22:54So he can see the side of your face, but you're not giving him eye contact.
23:02Each night, you move further and further away from the crib or bed
23:07so that you establish this pattern of your child feeling secure in their bed
23:12but not feeling anxious because they're left in their bedroom on their own.
23:16Do not, under any circumstances, as soon as you see him trying to climb over,
23:24get up from your spot and try and stop him.
23:27Because what you will do is find yourself fighting with your son in the crib like this
23:31to try and keep him down.
23:33And you can't control that.
23:34From wherever he's standing, he's not getting no communication or eye contact with you
23:39because that is what he's going to be looking for
23:41and that is what he's going to try and grab.
23:43And once he's got it, he won't stop.
23:47Putting Rylan to bed takes hours.
23:50I'm usually just exhausted and nearly in tears.
23:55If this bedtime routine works out, it's going to change everything.
23:59Jen went to put Rylan to bed and had started to read stories to him.
24:06And then very quickly, he gave her signs that he wanted to go into the living room.
24:11No sofa.
24:13Here.
24:13Lovely.
24:14Rylan's room.
24:16Lovely.
24:18Pretty room.
24:21Kisses and cuddles.
24:24Rylan, it's time for a night.
24:29So Jen put Rylan in his crib and he didn't want to go there.
24:35Mom.
24:37Mom.
24:38Say nothing, Jen.
24:40Mom.
24:42Mom.
24:42I started to kind of feel anxious about the routine when I had to bow my head
24:50and basically ignore him.
24:52She's doing really well.
24:54Mom.
24:56Mom.
24:57I started to kind of feel anxious about the routine when I had to bow my head and basically ignore him.
25:02Jane went back into the crib and he just went mad.
25:07Dad.
25:08Dad.
25:09Dad.
25:09Dad.
25:10Dad.
25:10Dad.
25:11Dad.
25:12Dad.
25:12Dad.
25:13Dad.
25:13Dad.
25:14Dad.
25:14Dad.
25:28When Rylan was just crying Mommy, Mommy, Mommy.
25:31It got to be too much at one point.
25:35I almost got up and grabbed him out of the crib.
25:41Jen became very emotional and started to cry.
25:46Listening to her child call her name was just ripping her heart out.
26:01It was only 25 minutes, it seemed like an hour.
26:21I honestly could not have done that without Joe.
26:26I was just so excited that we had gotten my two-year-old to sleep and, you know, fairly calmly.
26:38I was just so happy I can't even put it into words.
26:47I'm going to leave for a couple of days and Jen and Bryce are going to have to put the techniques that I've taught them into practice
26:54because I'm not around forever.
26:56You guys are on your own.
26:58I want to see that routine underneath your belt.
27:02I want to see no more back chat from Bryce.
27:06Follow the small details with the technique, the bedtime routine.
27:10Yeah, that looks well.
27:12Talk to one another.
27:14Well, thank you.
27:16I think they're going to be challenged while I'm away.
27:19Okay.
27:20Take care.
27:21Thank you very much.
27:22You're welcome.
27:23Trust me, I am going to be watching them.
27:25I'm worried that when she's gone, I'm going to forget.
27:28All of a sudden, I feel like I don't know how to parent.
27:32I've taught Jen and Bryce techniques that they need to implement.
27:42But trust me, I am going to be watching them.
27:45For dinner.
27:46Tonight, we went out to eat.
27:49I was nervous and I was anticipating the worst.
27:52This is good.
27:53They're all at a restaurant.
27:55You ready?
27:56Okay.
27:57Sit down.
27:58Sit down and eat your dinner.
28:00Come on.
28:01Good boy.
28:02Eat your half, Ryland.
28:03Eat your half.
28:04You don't want any of it.
28:05Well, let's see.
28:06What's going on here with Ryland and his food?
28:08One more bite.
28:09One more bite.
28:10I'll trade you a bite for a drink.
28:11Ryland's not eating his food, but Bryce is doing really, really well.
28:14You did awesome on your ribs.
28:15I want to eat.
28:18I want to eat.
28:20I want to eat.
28:21I want to eat.
28:22I want to eat.
28:23I want to eat.
28:24Thank you so much.
28:25It was very good.
28:27Very good.
28:28And a peek at the dessert tray, perchance?
28:30You want to do a dessert?
28:31We will.
28:32Let's go.
28:33Are you kidding?
28:34You are looking to cause conflict in this restaurant.
28:38You and Bracey are going to sit and eat something chocolate in there and leave Ryland
28:43out.
28:44So, Ryland's now setting the standard.
28:47Because he never ate, nobody can have dessert now.
28:50If Ryland didn't eat his dinner, we all have to suffer.
28:52This is crazy.
28:53I don't know.
28:54I don't know if dessert is called supper.
28:57You go bye-bye?
28:58We're going bye-bye.
28:59Go bye-bye?
29:00Let's go bye-bye.
29:01Come on.
29:02Cheers.
29:03Oh, look.
29:04Putting Ryland into bed.
29:05Excellent.
29:06I got this one.
29:07Okay.
29:08No.
29:09What's that noise?
29:10Is that a musical toy?
29:11What's going on there?
29:12What's going on there?
29:13My word, it's a light show going on in the bedroom.
29:18Night-night.
29:19Bryce, you've overstimulated Ryland now.
29:20Bryce, you're never getting your son to sleep now.
29:21I'll tell you that for nothing.
29:22I'm going to turn this off.
29:23No.
29:24I'm going to turn this off.
29:26What's going on there?
29:29My word, it's a light show going on in the bedroom.
29:34Night-night.
29:37Bryce, you've overstimulated Ryland now.
29:43Bryce, you're never getting your son to sleep now, I'll tell you that for nothing.
29:49I'm going to turn this off.
29:56What were you thinking? At least one of them's sleeping.
30:20Ryland, sit and drink your juice, please.
30:23Talk to the eyeballs.
30:25Huh?
30:26Talk to the eyeballs.
30:29I am talking to your eyes.
30:31Talk to the eyeball.
30:32Talk to the hand.
30:35Don't say that to me.
30:37If I have to ask you again, you'll go to the naughty mat, okay?
30:42Talk to the hand.
30:44Are you talking to me?
30:45Excuse me? Talk to the hand?
30:48I don't think so.
30:49I'm done. Stop with your mouth.
30:51So if you've already given him a warning, why is he not on the naughty mat?
30:57We're going to start your reading.
30:58No!
30:59Yes.
31:00I said the other day.
31:02Don't talk back to me or you'll go to the naughty mat.
31:04Mom!
31:05What?
31:06I can't.
31:07Jen, put Bryce on the naughty mat.
31:10You were trying to get out of doing your reading.
31:12No!
31:13Yes, you were.
31:14No!
31:15Say it again and you go to the time out mat.
31:17Is this back-talking?
31:19I'm confused.
31:20Bryce, come on.
31:22We've got to get your homework done.
31:24I can't believe this is going on.
31:26I need to get back to this house.
31:29Hello!
31:30How are you?
31:31Hi.
31:31How are you?
31:32I really love bringing in the DVD because it shows the parents exactly where they've gone wrong.
31:38Okay, I've got footage for the pair of you to sit down and take a look at this.
31:43Okay?
31:44Follow me then.
31:45Okay, guys, take a look.
31:48Talk to the eye, but talk to the hair now.
31:51Are you talking to me?
31:52Don't say that to me.
31:54It's not funny.
31:55You're not being cute.
31:56You are there and then telling young Brycey not to address you with that attitude.
32:03And you need him to take you seriously.
32:06Make sure you're aware of when he starts the back-talk.
32:11Remember, use the naughty mat and nip that in the bud straight away.
32:16Okay.
32:17You want to do a dessert?
32:19You and Brycey are going to sit and eat something chocolate in there and leave Rylan out.
32:25If Rylan didn't eat his dinner, we all have to suffer.
32:28Mommy panics again.
32:30Mommy needed a good talking to in that restaurant.
32:32I tell you that.
32:34There are ways in which the pair of you can talk without shouting and yelling at the top of your heads in front of the kids.
32:39Because that's what they pick up.
32:41We're talking about dessert.
32:43Rylan didn't eat his food.
32:46So, no, he's not entitled to dessert.
32:48But young Brycey ate his food and he behaved beautifully.
32:52And that should be rewarded.
32:54But you were saying yes.
32:56You were saying no.
32:57Because of the fear that Rylan would kick off and have a fit in front of everybody and you'd feel embarrassed.
33:04Everybody's entitled to have a dessert if they want.
33:06Right.
33:07Sorry.
33:07I got this one.
33:17Night-night.
33:19What's in a minute?
33:20What?
33:20What was that music?
33:22That's the toy that I gave him that didn't seem to work.
33:25That was a hard bedtime night for Bryce.
33:27Bryce, what was you thinking?
33:30You're overstimulating.
33:32I kind of realized that about 45 minutes later.
33:35Anything musical, anything that's going to give a light show is going to overstimulate Rylan.
33:40And it's going to become playtime, not bedtime.
33:43Keep it all calm and put him to bed.
33:45And then start edging yourself out as well.
33:48Okay?
33:49So now we've watched the footage.
33:51And what I'm going to do is I'm going to stick around today.
33:55Help the pair of you reinforce and fine-tune the stuff that still needs working on.
34:00That would be fantastic.
34:02Okay, put it.
34:02Let's get covered then.
34:03All right.
34:04Watching Jen on the DVD, that was pretty scary.
34:08Wow, she just looks meaner on the DVD than in real life.
34:13I didn't even realize how much I raised my voice at both the kids and Bryce.
34:19And I'm definitely going to change that.
34:26Was he on that mat?
34:28He's on the mat for backtalking outside and not taking his boots off when he got in.
34:33Children do need boundaries and they do need to be told by their parents what they can get away with and what they can't.
34:41Okay, please speak to me.
34:43Okay, don't whine.
34:44Look at me.
34:44I need to look at you so that I can communicate with you.
34:47Look at mommy.
34:47Look at mommy.
34:48Okay, without whining, can you tell me?
34:50I'm definitely learning the discipline part of it.
34:53Can I have a hug?
34:55This process has not been easy.
34:57But to me, it's all worth it.
35:00I think Bryce is learning to respect both Bryce and I as parents.
35:04Love you.
35:04Thank you, John.
35:05Okay.
35:09It's bedtime for poo, isn't it?
35:11You're doing well.
35:13We're going to make that bed properly so it's all cozy.
35:15Tonight, Bryce put Rylan to bed and it was a very special moment.
35:23He put Rylan into his crib.
35:26He sat on the floor, put his head down and he waited for him to get out of the crib.
35:32But he didn't get out, not once.
35:35I didn't think he would just go to bed within 25 minutes.
35:39That was amazing.
35:40It just feels awesome.
35:42The biggest way it's impacted us, I think, is the sleep.
35:46Awesome.
35:48Now I wake up and I'm refreshed and I'm ready to start my day.
35:53Ready?
35:54All right.
35:55And because of the schedule, I have a lot more balance between work and family.
36:02Off.
36:03Can you say off?
36:04Off.
36:05Yay!
36:05Good job.
36:06Give me some parties.
36:08I think my family is just going to be so well-rounded now.
36:11The Bullard family have changed immensely.
36:15They've gone from a family that have had no boundaries or discipline, but now they get
36:21it.
36:21They're happier.
36:22The children are happier.
36:24And they're managing to juggle work and family.
36:28We get along better now.
36:30The boys listen to us.
36:31They respect us.
36:32They go to bed on time.
36:34I mean, it's a huge impact.
36:36Huge.
36:37No!
36:38The routine helps out greatly.
36:40I don't feel stressed anymore.
36:42And I think it's great for the kids to be on a schedule.
36:45Oh, no!
36:45I'm overwhelmed with joy right now.
36:51All right, then.
36:52Can you give Jojo a hug?
36:53Well, Bryce, I'm going to go now.
36:55Bye-bye, darling.
36:56Bye.
36:56Bye.
36:57Say thank you.
36:58Take care.
36:59You're welcome.
37:00Rylan, can you come give her a hug?
37:02Rylan.
37:02Give her a hug and say goodbye.
37:04Can you say bye-bye to Jojo?
37:05Jojo's going now.
37:06Say bye-bye.
37:07She's got to go bye-bye.
37:08I've got to go.
37:08Bye-bye, darling.
37:15Rylan and Bricey are just sweeties.
37:18They really are.
37:25It's always hard to leave a family that you become so attached to.
37:29Well, thank you very much.
37:31You're welcome.
37:32I'm very proud of Jen, of Bryce.
37:34I'm proud that they've embraced fear,
37:37embraced their anxiety.
37:39Take care.
37:39Bryce, take care.
37:41They faced up to what they needed to do
37:43in order to change their life for the better,
37:46and they got the results that they truly deserve.
37:49We've got a routine working in this house now.
37:52Stick with it.
37:53You've got a nice balance between family and business,
37:57so let the both of them thrive.
37:59Okay?
37:59All right.
38:00Take care.
38:01Bye.
38:02Bye, Brycey.
38:03Bye, Rylan.
38:04I'm feeling a little overwhelmed that it's all over.
38:08It's been such a great experience for my whole family,
38:12and it's really going to change our lives.
38:16I am so thankful that we were able to go through this whole experience.
38:29We have control back.
38:30We really do.
38:31And Jen's happier.
38:32I'm happier.
38:32The boys are happier.
38:34Brycey doesn't back talk anymore.
38:36Get your spoon.
38:37Any excuse?
38:38I wish you may.
38:39Rylan just goes to bed within 25, 30 minutes.
38:42Bryce now understands that we can run a business
38:46and still spend quality time with our kids,
38:49and nothing's going to be broken.
38:51I can see how happy the kids are,
38:53so I'm definitely going to put the kids before the business now.
38:56Bryce and I have a whole new outlook on life.
39:01We communicate better.
39:02We're more loving towards each other.
39:04We don't really yell at each other that much anymore,
39:07and it's affected us in a positive way.
39:09How?
39:10We are going to take what Joe has taught us,
39:13and I think it's just going to get better and better.
39:14We're going to take what Joe has taught us,
39:17and I think it's just going to get better and better.
39:40We're going to take what Joe has taught us,
39:47and we'll be looking forward to it.
40:01We're going to take what Joe has taught us,
40:02and we're going to take what Joe has taught us.
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