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Working from home, Dad has his hands full looking after two sets of twins! Supernanny finds the behavior unacceptable! Introducing a Family Routing Chart, Naughty Chair, Big Boy Technique, Don't Lift the Child Technique and Manage Play Technique, soon helps turn around the problem behavior.
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00:01Tonight on Supernanny, Joe meets the Burnett family.
00:05Hello, pleased to meet you in the shape I just had.
00:07Whose two sets of twins, all into the age of three, keep their parents' hands full.
00:12Where's the baby?
00:14I don't have time to hold you, honey.
00:16With a stay-at-home dad pulling double duty in the morning.
00:20Rich, I gotta call you back one minute, okay?
00:22And a working mom who takes charge at night.
00:26Joe steps in to lighten the load.
00:28What he's doing is hoping that you'll give in and just pick him up.
00:31And turn their frustration into fun.
00:58Let's take a look and see who we've got here.
01:06Hi, I'm Joanne.
01:07And I'm Michael.
01:08We're the Burnetts.
01:10I'm self-employed general contractor who works most days from home.
01:13I'm a teacher.
01:14I work Monday through Friday, 7 to 3.
01:17What a juggle.
01:18We have five children.
01:20My oldest boy, Zachary, my eight-year-old, I have joint custody with his mother, so Zachary's
01:24here on certain days.
01:26Then we have John and Joseph, identical twins, three years old.
01:29And lastly, Michael and Molly, 16-month-olds.
01:32Two sets of twins.
01:34They have got their hands full.
01:35Life before the twins was wild and crazy.
01:38We ate out every night.
01:40We traveled.
01:41And we were never home and always had a great social life.
01:44Oh.
01:45I'm home during the day with the children most days.
01:48Is there anyone in the building inspector's office I can talk to that I need to be able
01:52to speak with people?
01:53And four children running around at once makes that impossible.
01:57Hey, I'm sorry.
01:58I forgot I had you on hold all that time.
01:59What I pretty much do is I just try to wing it.
02:02Don't touch, Michael.
02:03No.
02:03I'm just trying to make it until 3.30 when mom comes home.
02:07Mommy's home.
02:08Hey.
02:10Usually there's only one person here with all the children at one time.
02:15There's not enough time in a day to give each child their own individual attention.
02:21Oh, Jill, I only have two hands.
02:24When did dad and mom get a break?
02:25I never expected life to be like this.
02:28And we're looking forward to college.
02:29How do they handle this day in and day out?
02:34I would love to be able to bring in someone to help us out like an au pair.
02:39But I refuse.
02:40They're my children and I will take care of them and I'll sacrifice what I have to sacrifice
02:44to raise them my wife.
02:45I need another set of hands.
02:53Supernanny, our life is chaos.
02:57Please, Supernanny, get here soon.
02:58This family clearly needs help and I'm on my way.
03:01Ah, the doorbell.
03:12Hello.
03:13Hello.
03:14How are you?
03:15Fine, thank you.
03:15Yeah, pleased to meet you, Joe Frost.
03:17Nice to meet you, Joe Frost.
03:18Michael Burnett.
03:19What's your name?
03:20This is Molly.
03:21Hi, Molly.
03:22Hello, Molly.
03:24Say hello.
03:26Sweeties.
03:26My first impression of Joe when she walked through the front door was I thought she was
03:31very cute, very English, and I had a great first impression from her.
03:36Who have we got here?
03:38This is John.
03:40Hi, John.
03:41Pleased to meet you.
03:41Can you shake Jo's hand?
03:43Pleased to meet you, John.
03:46And who's this over here?
03:47That is John's twin brother, Joseph.
03:50Hi, Joseph.
03:52Hello.
03:52This over here is Michael.
03:55Say hello, Michael.
03:57Hello.
03:58Hiya.
04:01And it's breakfast time.
04:02Breakfast time.
04:03Okay.
04:04Yes.
04:05Well, today I'm here just to watch you and all your children.
04:11Okay.
04:11Okay, so I'm going to step back and just carry on as normal as you would during your day,
04:16okay, so I can take mental notes and observe you guys.
04:19Okay.
04:19All right.
04:22Want peanut butter, John?
04:24Yeah.
04:25Okay.
04:26What time do the children wake up, Michael, in the morning?
04:29They wake up usually between 9 and 10.
04:32And is this normal time for the children to have breakfast?
04:34Normal time.
04:35At 11 o'clock?
04:36Yep.
04:36They eat breakfast between 10 and 11 normally.
04:39When I came in, it was gone 10 o'clock and the children were having breakfast, and I
04:44thought that was quite peculiar that the children were eating breakfast so late in the morning.
04:48So, let's see where the little one's going.
04:51Be careful with the peanut butter.
05:00Honey, you can't eat the peanut butter like that.
05:03It's too thick.
05:04See, but as you can see with so many of them, where's the baby?
05:07Where's Michael?
05:08Hello?
05:09All right, look, I got the babies in my hand.
05:11I'm going to call you back in a few minutes when I can talk.
05:13He's climbing up the stairs, Michael.
05:16Mikey.
05:18Come on, honey.
05:20Oh, there he is.
05:21Mikey.
05:24Mikey.
05:25Daddy can't hold your hand.
05:27I have the babies.
05:27Here, hold my pants.
05:29You need to be an octopus, Dad.
05:30Yes.
05:32Joseph, Daddy cannot hold you right now.
05:35Daddy, work.
05:37Hello?
05:38Joseph, I can't hold you right this second, honey.
05:41Dad's got his hands full.
05:42He's got two sets of twins, and that's hard work at the same time.
05:46He also holds down a full-time job.
05:48It's crazy.
05:49I don't know how he manages to do that.
05:51Hello?
05:52I haven't had a chance to check my messages.
05:59Well, I must say, as a nanny, it's incredibly hard to not want to give you a hand.
06:03In the morning, it's chaotic.
06:08I don't know that there's any solution other than, hey, get help.
06:11You know what I mean?
06:12Michael's got more than enough on his plate.
06:14He's trying to manage his children and maintain his business.
06:17It's putting an enormous amount of pressure on Michael.
06:20I've talked to my wife about an au pair, sent away for the information.
06:24I wanted to do the au pair, and my wife felt that she likes her privacy.
06:30I think Joanne's been very unrealistic.
06:33So what happens now, Michael?
06:35It's 12 o'clock.
06:36Yeah, I'm going to put Michael and Molly in now for a nap.
06:42Kids are just woke up.
06:43They've not even played yet.
06:44They're back to sleep again.
06:49My goal is I need to make it through till 3.30 till help arrives.
06:52What's your buyer?
06:53What are they putting in there?
06:54A church?
06:54I don't know.
07:05But we have to throw in.
07:11I cannot believe that Dad puts Molly and Michael down for a three-hour nap
07:16when they've only been up for two hours.
07:18It's ridiculous.
07:19It's obvious he does it because it's convenient for him and his work schedule.
07:23Which one do you want?
07:24Lion King or Snow White?
07:27Snow White?
07:28Okay.
07:28It didn't take long for me to realize that Michael didn't have any structure in his day
07:33because he just kind of babysat the kids, really, watched them.
07:38Wow.
07:38Thank our lucky stars for Snow White.
07:41Children need stimulating in the morning.
07:43They were like just kind of hanging out in the house, and they look bored.
07:49I'm dead.
07:50Guys!
07:51Who's dead?
07:52Hi!
07:52What you doing?
07:56Mikey, give me kisses.
07:58Give me kisses.
08:00Hey, I don't want to break your moment.
08:01Pleased to meet you.
08:02Joe, do you want to have nice to meet you?
08:04Did they have lunch, Mike?
08:05No.
08:06So you're making lunch now?
08:07Yes.
08:07Not dinner?
08:08No.
08:09All right, okay.
08:09This will be lunch for Michael and Molly.
08:12Goodbye.
08:13See you.
08:13The minute Mum got home, Dad handed the kids off to Joanne and took care of his business.
08:19So a lot is happening right now after what it was when Dad was looking after the kids.
08:34There's no balance in this house.
08:36In the morning, they're all sleepy, there's no stimulation.
08:39And then in the afternoon, they're like live wires.
08:42And everything comes after half past three, when Mum gets home.
08:46Come here.
08:49I'm coming.
08:51All right, Molly.
08:53Mikey, no, no.
08:55What, honey?
08:56Come on.
08:57All of Joanne's children want to be picked up all the time because every time they do
09:01put their arms out, they get picked up.
09:03So it's what they've learned.
09:05She's balancing one child on each hip.
09:08Don't do that, Joanne.
09:09You're going to get hurt, honey.
09:10You dress like the kids the same.
09:12Yes.
09:12I'm a little bit fanatical about that.
09:14So if one gets something dirty on their shirt, you change all two of them?
09:18All three of them.
09:19Oh, your piggy toes are stuck.
09:20Wait a minute, Mum.
09:21Okay, will you go play next?
09:23Joseph?
09:23Joseph?
09:24Joseph?
09:24No.
09:25No.
09:25Joseph, look at me.
09:28Do not do that again.
09:30Whilst the children were playing in the playroom, Joseph decided to pull the plug out from
09:34the keyboard.
09:35Hi.
09:36Joseph, you do it again, you're going in time out.
09:38Do you hear me?
09:39Mum had told him not to, but he didn't listen.
09:43So what's happening now?
09:44He's going to go on time out.
09:46He's going to sit on step for three minutes.
09:48Naughty step, I think I know that one.
09:50Come on, Joseph.
09:51Come on, Joseph.
09:51Uh-oh, what happened?
10:01Mummy will fix it.
10:02And Joseph is allowed to carry on playing.
10:04If that's discipline, then there definitely isn't any in this household.
10:09My big question I've got to ask you is, have you ever hired anybody like myself?
10:14No.
10:14Why?
10:15Why not?
10:16I wouldn't put them in daycare right now.
10:18I just never felt comfortable leaving them with someone that's not their family.
10:23I just feel like they're my kids and I want to take care of them.
10:27So what time do you guys get to eat tonight?
10:37We just discussed that.
10:39We said once we get the kids to bed, we'll order something.
10:42Yeah.
10:42And pick it up or we'll have something delivered.
10:46Ades, do you want to need to eat it?
10:47No.
10:48What?
10:49Eat it.
10:49From the minute Joanne walked in the door from work, I never saw the woman take a break.
10:55The kids love their baths.
10:57They do.
11:03See?
11:04Good.
11:05And mommy reminds you to say,
11:07You're clean.
11:11I'm in that bed.
11:12And dry the bowl.
11:14Oh, wow.
11:15All right, so mom, this is when the housework begins.
11:28This is it.
11:28All the kids are in bed.
11:30This is when I start cleaning up.
11:33And that's what was made today.
11:40I want to be in my office, Joanne.
11:41So mom, do you do all the housework then at this time of night?
11:48Yes.
11:48While dad's in the office?
11:49Yes.
11:50No help?
11:51No.
11:52Mom told me she's got at least three hours of housework.
11:55It's going to take her up to midnight.
11:57And that woman's been on the go since she's walked through the door.
12:00That's a long day.
12:06Do you want to see you bright and early tomorrow morning?
12:08All right.
12:08All right.
12:09I won't work too hard.
12:10You'll never get to bed at this rate.
12:11No.
12:12Bring me a woman who's happy doing house chores at half past nine at night for three hours
12:17because I'd really love to meet them because I know I wouldn't be happy.
12:20When I first meet a family, I observe carefully, take mental notes, and watch the dynamics of a family and how they interact with one another.
12:42Okay, Joanne and Michael, I've watched, I've seen, so let's go and have a chat in the other room, okay?
12:48I was very nervous about someone coming into my house and giving me advice.
12:53I don't know what she has up her sleeves.
12:55I'm actually scared to death.
12:57How fantastic.
12:59You've got two sets of twins under the age of three.
13:05And I've really got to take my hat off to you because it really is a lot of hard work.
13:09Joanne, you work as a teacher, and Michael, you work at home, but at the same time, you're also at home with your children.
13:19But there is a lack of balance with what you are both trying to achieve as parents, and your children are suffering for that.
13:29The routine is Michael's routine.
13:34You have a schedule that works for you so that you can pick up the phone, deal with work, and make sure that you look after the children.
13:43Correct.
13:44But you're not using your time effectively because when you are with them, you watch over them rather than interacting with them.
13:54Yes, I agree. I can see that. Yes.
13:56The children sleep so many hours during the day.
14:00But rest from what?
14:02It's convenience.
14:05It is convenience.
14:06It is convenient, yes.
14:09Dad loves it when they sleep.
14:11I get more work done when they're sleeping.
14:14But at the same time, Joanne, Michael's trying to hold down a job as well as manage four kids under the age of three years old because nobody else is allowed to do it.
14:30Why?
14:32I'm just not comfortable.
14:34Next to me, being here, he's the next best thing.
14:37Do you see the pressure that that now creates for Michael?
14:41You come home from work and your afternoon from 3.30 to bedtime is really based on compensating for what lacks during the day.
14:52But it becomes overwhelming.
14:54Let's talk about the children's independence.
14:56So that they can feel a sense of pride, so that they can become independent.
15:12But mummy, mummy, daddy, daddy, hands up all the time on your hips 24-7 is treating them like babies.
15:23And on another note, Michael.
15:25It wouldn't hurt you to make life a little bit easier for Joanne.
15:29Why can't you put the plates in the dishwasher?
15:31Joanne handles the traditional things that women do, and I handle the traditional things that men do.
15:42We are living in 2005.
15:48The pair of you could get those chores done, and you could have an evening together.
15:53You have to be more than willing to take a leap, and that's why I'm here, to be able to help you as a whole, as a family.
16:02I think that she hit a lot of points that I already know.
16:05When she told Michael he needed to step up and help out a little bit, I thought that was good.
16:09So, are we ready to get started?
16:12Yes.
16:13Yes?
16:13Ready for the hard work?
16:14Yes.
16:15Good.
16:15All right.
16:15Yes.
16:16Well, let's get started then.
16:18It makes me very nervous.
16:20Something about that grin she had at the meeting, when she said, are you ready to go to work now?
16:26Or something to that effect.
16:28I'm bringing a new routine into the Burnett house.
16:30It's going to give them complete structure to their day.
16:34They don't have that, so it's going to be really good for Dad, Mom, and all the children.
16:40The family routine.
16:41All right.
16:43We're going to get the children up at a decent time, and have them up at 8 o'clock.
16:48Between 8.30 and 9 o'clock, we're going to give the kids breakfast.
16:54All right?
16:55Okay.
16:55Between 9.30 and 10.30, we're going to do managed play.
17:0012.30 to 2.30, it's Molly and Michael's nap time.
17:05And it's a relaxing time after lunch.
17:08You can get on with work and just clear up from lunch, which does mean putting the plates in the dishwasher.
17:16Can we do paper plates?
17:18At 3.45 to 4.30, Mom, into the playroom and have some fun with the kids.
17:25You've not seen them all day.
17:264.30 to 5 o'clock, start to prep dinner.
17:29Mom and Dad evening.
17:31It means you've got your evening earlier than what you were having.
17:35This family routine in place for your household gives you structure, and the children need that.
17:43It makes them feel secure because they know what's coming next.
17:46It looks like we're going to have them busy enough that it should flow smoother.
17:51Brilliant.
17:51So let's give it a go as soon as possible.
17:53Let's start it rolling.
17:54It looks good.
17:55I think that the schedule will definitely make things less chaotic for us.
17:59If we get more time to spend together at night, I think it will be wonderful, and I am looking forward to that.
18:04I just hope we don't create any more twins.
18:06Joanne can't possibly get what she needs to get done during the day when she's got two children stuck either side of her.
18:20So when this happens, where he wants to be picked up all the time, I want you to talk to him at eye level and say to him that Mommy's going into the playroom.
18:29You've got a choice.
18:31Now have Mommy's hand, or you can come in on your own.
18:34What he's doing is hoping that if he cries long enough, you'll give in and just pick him up.
18:39Joseph, listen to me.
18:40Listen.
18:41Mommy's going into the toy room.
18:43You can walk in.
18:44Mommy's here.
18:45You can walk in by yourself.
18:47What do you want to do?
18:49Okay, so then put him to the side.
18:51So put him to the side, and then take Molly, and we're going to the playroom.
18:55And then take Molly by the hand.
18:59Move him out the way.
19:01You want to hold Mommy's hand?
19:02Okay, so Mommy, go.
19:03We're going to the toy room.
19:05Come on, Molly.
19:06They'll follow you through.
19:07When Joseph started crying, the first thing I wanted to do was pick him up,
19:11and it was absolutely breaking my heart and the most difficult thing I've done in a long time.
19:16So with him realizing that you're not going to be picking him up 24,
19:20you've brought him into the playroom because you want to play with him, okay?
19:23So I want you to say, let's go and get your toys there.
19:25Let's play together, okay?
19:28Joseph, what toys do you want to play with?
19:34He doesn't want to, so he's not listening to you, okay?
19:37So he's thinking, how come now, Mommy doesn't want to pick me up when it was okay before?
19:42But what you need to do is to go back to square one and start encouraging Joseph and John to be more independent.
19:50Mom had to prepare dinner, so I said to her, explain to Joseph where you're going, and go into the kitchen.
19:56Mommy's going to the kitchen right now to make dinner.
19:59I'm going to put Molly in her chair.
20:01If you want, Mommy will hold your hand, and she'll come into the kitchen with me.
20:05I was explaining to Joanne that whilst Joseph was having a temper tantrum,
20:10that she was just to ignore him and get on with what she needed to achieve,
20:14and that was to feed her other children, because it was dinner time.
20:17Some peaches.
20:19You want a big boy for us tonight?
20:21Excellent.
20:25All right, let me get you juice.
20:28Look, remove him.
20:29Mommy needs to get what she needs to get.
20:32You're not going to hurt him.
20:33He knows that you love him.
20:35Eventually, Joseph calmed down, but then he didn't want to eat, and so Mom had to give him a warning.
20:40Joseph, you need to sit down on a chair and eat dinner.
20:43Not you need to.
20:45Okay, this is what we're doing, Joanne.
20:47All right?
20:48Joseph, I want you to listen to Mommy and do as you're told,
20:52and sit down and eat your dinner, please.
20:56If you do not listen to Mommy, you will go and sit on the naughty chair for not listening.
21:03Now, up you get, please.
21:04So, I explained to Joanne the naughty chair technique.
21:11She went to put him on it, and he went mad.
21:16So, he went on the chair to move away.
21:19Look, watch this, look.
21:21This is temper.
21:22Joseph, Joseph, you didn't listen to Mommy.
21:26Now, you stay here, please.
21:27You stay there.
21:30Come away, up, up.
21:31I did trust Jo in the situation, but I find it difficult to have someone else discipline my kids.
21:37I need to know what you're feeling and, and, and, and why.
21:41It was tough for me to talk to Jo at that point, because I was on a verge of tears.
21:45I didn't want to listen.
21:46I didn't, I just wanted to pick him up.
21:48Why do you want to pick him up?
21:50What, what is it?
21:51Jo?
21:51Because he's crying.
21:54What does that cry say to you?
21:56I hope he's not thinking I'm ignoring him.
21:59I just think if I was to pick him up for a couple minutes, he would be okay.
22:04I'm not saying that you can't cuddle and, and pick your boys up every now and then, but
22:09so that they're not using their tempers to force that on you all the time, okay?
22:14I want you to go back now and say to Joseph, Mommy, put you on this naughty chair because
22:20you didn't listen to me, okay?
22:22I want you to go and sit down on the chair and eat your dinner, please, okay?
22:28All right?
22:30You didn't listen to Mommy, okay?
22:32So I'm going to walk you over and you're going to get on a chair and eat your dinner, okay?
22:37Come on.
22:37I think the whole tantrum lasted for about an hour and Joseph did cry the entire time.
22:43It felt like an eternity.
22:45Good boy, Joseph!
22:47Yay!
22:47We clap!
22:48Yay!
22:49Mom, that's a big achievement.
22:53Well done, look.
22:54How do you feel?
22:56Now I feel good.
22:58So you should.
22:58Well done.
22:59Well done.
23:02I arrived at 8.30 sharp this morning to see if Dad was on schedule.
23:06Good morning, Joe.
23:07How are you?
23:07Good morning.
23:09John, good morning, Joseph.
23:10How are you?
23:12Dad, give me five.
23:13Look at you.
23:14Oh, the sun's shining.
23:15It's a beautiful day.
23:17I'm telling you, and you're on time.
23:18Look at this.
23:19It was fantastic.
23:21Dad was up.
23:21The boys were having breakfast.
23:23He was on time with that schedule.
23:25He did a good job.
23:26I was pleased to see that Joe had a smile on her face once she walked in and saw that I was in fact sticking to her plan and giving this a real shot.
23:36After breakfast, I saw Dad put plates in the dishwasher for the first time.
23:41Very impressive.
23:42First thing I wanted to work on with Dad this morning was the big boy technique, and that was to allow Joseph and John to do things for themselves.
23:54Okay, so what I want you to do is...
23:56Hold on over here, Joseph.
23:57...is bring the boys over.
23:58This is the big boy technique, and it's like, right, we're going to have some fun with Daddy, and we're going to play in a minute, but what we need to do first is get ourselves dressed.
24:06So he told the boys they were going to get themselves dressed.
24:09Can you do it?
24:10Yes!
24:11You can do it.
24:12You're a big boy.
24:13You can do it.
24:15And they roasted the challenge.
24:19Come on, pull it down.
24:22Yay!
24:22Give me a hug.
24:25Give me a hug.
24:26Good job.
24:27Come on, you hold it like that, and wiggle your feet through.
24:31So they started to get themselves dressed, and pop their head through their t-shirts, and put their arms through, and they were really proud of themselves that they achieved that.
24:39Wow, darling.
24:42I think they had fun with it.
24:43I think it was a good idea.
24:45You did it.
24:46Well done, John.
24:48Wow.
24:48Well done.
24:49In the morning, I explained to Dad that we were going to do managed play, because Dad normally just sits there and watches them.
24:59So, Daddy, they're set up with the card games, and then what I want you to do with Michael and Molly is to do the shape sorter.
25:06I gave Michael new games to stimulate the children, to sit down with them and engage them in those activities.
25:13That's the what?
25:14What is that?
25:15The sun.
25:15The sun, that's right.
25:17That's the sun.
25:18And then to step back and yo-yo yourself between the younger twins and the older twins.
25:24And you flip from one to the other, yo-yo, one to the other, okay?
25:28So that they've got their individual toys for their right ages.
25:32Is that a butterfly?
25:34That's a turtle.
25:35That's a turtle?
25:37Michael, you're managing the four kids fantastic, okay?
25:42You're stimulating all of them, and at the same time, they're playing with different activities.
25:50Children are cooped up in that house too long, too many hours.
25:54So, we all went outside to play.
25:57We had a great time.
25:58The kids loved the swings.
26:00They got to climb, run around, play.
26:02My plan is to continue with the outside play time.
26:05The kids need the fresh air.
26:06I agree with Joe.
26:07Hold on.
26:08No.
26:09That is fast.
26:11Any faster, you're going to do loops.
26:16Whilst we were all outside playing, mum came home and she joined us.
26:20She had a big smile.
26:21She was very pleased to see we were outside playing.
26:24Normally for them, it's like a shift change.
26:31As soon as Joanne comes home, Michael's out the door.
26:34Today, I had no desire to do that.
26:38I stuck around.
26:39I enjoyed it.
26:40It was a great time.
26:42So, I'm leaving you guys for a couple of days.
26:44These are your pointers.
26:45Stick to the routine, because it's working beautifully.
26:49And big boy technique.
26:50We've got two big boys here.
26:52So, keep encouraging them to put their clothes on.
26:55Bye.
26:56I hope that Joanne and Michael use the techniques correctly.
27:01Treat Joseph and John like big boys.
27:04And I'm going to be watching them.
27:07Good boys.
27:12Good boys.
27:13Daddy's not holding you.
27:15Daddy's not holding you.
27:17I don't have time to hold you, honey.
27:19Look at the big boy technique.
27:20Get your shirt off.
27:22Taking their clothes off by themselves.
27:24Lots of encouragement.
27:25You got it.
27:26There you go.
27:28Good boy.
27:29Hey, you did it.
27:31This is very encouraging to see.
27:36How's that bagel?
27:38Breakfast at 9.30.
27:40That's too late.
27:42Joseph, you want some strawberries?
27:44It's almost snack time, you guys.
27:46I'm starting to get Molly.
27:50An hour later, now you're giving them a snack.
27:53Daddy, make you make your mess.
27:56Yeah, I know.
27:58This is supposed to be a snack.
28:00You guys aren't eating too much.
28:02What's wrong?
28:02You're not hungry today?
28:03The children aren't even playing.
28:04All they're doing is eating.
28:06You're filling them up again.
28:07Here's your cracker.
28:10Daddy.
28:10Daddy.
28:11Daddy.
28:11Daddy.
28:11Daddy.
28:11There's too much food going on here.
28:14The kids are playing.
28:18They got another 25 minutes of playing before lunch.
28:21They haven't stopped eating all morning.
28:24Listen to me.
28:25Once Joseph knocks the ice down, it's your turn.
28:29Once John knocks a piece down, it's Joseph's turn, okay?
28:33Yeah.
28:33You're not supposed to knock the man down.
28:36Oh, this is nice to see.
28:36The boys are playing a game.
28:39Knock it down, then it's John's turn.
28:41You didn't knock it down yet, John.
28:43It's Joseph's turn still.
28:44Now let's see them take turns.
28:47Okay, Joseph's turn.
28:51John.
28:52John.
28:53Oh, John.
28:55You've ruined it for Joseph.
28:58Mommy's Amanda.
28:59Look at me.
29:00If you do it again and you don't take turns, Mommy's going to put the game away.
29:03You can't take the game away from them both.
29:06Joseph was playing nicely.
29:07It's not fair.
29:11Listen to me.
29:12You hurt your sister.
29:14You are sitting here.
29:15Do not get up and do not move this chair.
29:17Do you understand me?
29:18My knave told him, walk away.
29:20Get on with what you've got to do.
29:22Sit down.
29:24She didn't break it.
29:27Sit down, John.
29:29All right, I'm calling a super nanny.
29:31I'm calling her.
29:31I'm going to tell her you're not sitting.
29:33I can't believe you're calling for me.
29:35You should be doing this yourself.
29:36Don't think because I'm preoccupied right now that you're not going back.
29:40I need to show you more.
29:42You're not being consistent.
29:45Hello.
29:46Hi.
29:46Hello there.
29:47How are you?
29:47Good to see you.
29:48It's a learning process for the Burnett family.
29:51And the best part of that step is the DVD process.
29:55I've got some footage that I'd love you guys to have a look at.
29:58So follow me through.
29:59Let's take a look.
30:03Daddy's not holding you.
30:05Daddy's not holding you.
30:07There you go.
30:09Good boy.
30:12This is good.
30:13The big boy technique.
30:15So hats off to the pair of you in allowing them to be independent, but also so they're not
30:20attached to you 24-7.
30:22So well done.
30:23Let's carry on and see more.
30:25Joseph, you want some strawberries?
30:26This is supposed to be a snack.
30:27You guys aren't eating too much.
30:29What's wrong?
30:29You're not hungry today?
30:30Dad.
30:31I can't really blame Michael, to be honest with you.
30:34He's probably stuffed.
30:36He's had breakfast.
30:38He's had a snack.
30:39He's probably thinking, I'm just a bit too bloated here.
30:41Put it on the floor.
30:42I can't blame the poor fellow.
30:44Question mark why the schedule's running late.
30:46That schedule is important to the pair of you and your children.
30:49If for some reason those children were not on schedule, common sense would say that if
30:55they're up late and they've had breakfast, skip out that snack.
30:58And the quantities here are too big.
31:02Once Joseph knocks the ice down, it's your turn.
31:06Once John knocks a piece down, it's Joseph's turn.
31:10John, look at me.
31:13If you do it again and you don't take turns, Mommy's going to put the game away.
31:16Poor Joseph, Mom.
31:18You started off perfectly there.
31:19You explained the rules of the game, said they had to take turns, and then John decides
31:24he's going to just like completely wreck the whole thing.
31:26And Mom's going to take the whole game away because of it.
31:29You could have sat down with him, but don't treat him the same or discipline the pair of
31:34them for one child's behaviour.
31:37Listen to me.
31:38Do not get up and do not move this chair.
31:40Do you understand me?
31:42John, sit down.
31:47All right, I'm calling a super nanny.
31:49Excuse me.
31:51Excuse me.
31:52You're never going to get your son to sit on that chair.
31:55Don't pass the buck.
31:56Here again, Joanne.
31:57A little bit of anxiety there about him getting off and you having to place him back on again.
32:03John and Joseph are always going to test you guys.
32:06So if they continue to get off the chair, you place them back and say nothing.
32:12That way, the child knows that every time they think about attempting to get off the chair,
32:18they're going to have to go back.
32:19And that is a circle that you need to break.
32:22So today, let's tweak all the stuff we've seen here.
32:26I will be working with you throughout the day on making that happen for the pair of you.
32:30All right?
32:31Let's get busy.
32:32Watching a DVD today with Jo was an eye-opener.
32:36Some of the things that Jo has told us I never knew before.
32:38We're just going to have to work at it and take one day at a time.
32:43We'll have to look at it that way.
32:45Baby steps.
32:50Joanne, as much as a mother, she finds it very cute to dress John and Joseph alike.
32:55It's important that John knows what he likes and Joseph knows what he likes,
33:00so they can get a sense of making decisions for themselves.
33:03You can try and put them in different things.
33:07What it will do is it will open your mind up a little bit
33:09and then you'll think, that colour might look nice for Joseph
33:12and that colour might look nice for John.
33:14And in that, you will find identity in the little things that they like
33:18that are separate for their own personalities, really.
33:22Okay, here you go.
33:24Look at these big boys, Mommy.
33:27Good job.
33:29Jo, Jo, Jo, Jo, Jo.
33:30Jo, Jo, Jo, Jo, Jo.
33:31Good boy, okay.
33:33You want to try and put your shirt on?
33:34Look at you.
33:38This is not about me telling Joanne how she should dress her children,
33:42but this is about challenging Joanne to just start seeing them separately
33:46as John and Joseph and not as the twin boys.
33:50Yay!
33:51Give me seven o'clock.
33:53Good job, buddy.
33:55She did explain that they're three years old now
33:57and they need to start creating their own individuality
34:00and it's something I'm definitely going to start doing.
34:01And what are you going to build?
34:04I think the new routine is wonderful for the children,
34:07but I'm still sceptical about whether or not this is going to work for Dad's work schedule.
34:19I want to know how many calls I've got that are missed.
34:22The kids will be going up to their sleep soon,
34:24so I think you should put your phone on.
34:27The ramp itself.
34:28Get off.
34:29Joanne doesn't feel like she could trust anybody else to look after her children
34:35and she feels that it's her husband's responsibility to do so.
34:40Seventeen missed calls.
34:42In a couple of hours.
34:43Unbelievable.
34:44And so I pulled that aside and said,
34:46look, let's talk about the possibility of you getting some help.
34:51Do you think we could have a conversation with Joanne
34:55and maybe suggest that in the future maybe somebody could come in
35:01and just help you like a mother's help for now?
35:04Absolutely.
35:05That would be terrific to have somebody in the house with me,
35:09working with me,
35:10where if I have to take a phone call,
35:13I have to do something, I have help.
35:16Like the fact that you're going to bring it up.
35:18Well, actually, that was the last thing you're going to bring it up.
35:22But I'm going to back you up.
35:23I think the important key with this whole mother help situation with Joanne
35:28is to make it clear to Joanne
35:31that a mother's help would be assisting Dad in looking after the children.
35:36And so just before dinner time, Dad pulled Joanne aside.
35:39I wanted to talk to you about bringing in somebody during the day to help myself out.
35:45Maybe a couple hours a day, maybe one or two days a week
35:49to start out with something along the lines of a dad's helper.
35:55I'm not talking about my leaving the home,
35:58but just somebody here to help out with dressing the kids
36:00or to watch the children while I fix lunch or something like that.
36:04And we thought it would be a good first step for you
36:06as far as trusting someone else in the home or around the children.
36:09So what do you think?
36:18I'll try it.
36:20That was easy.
36:21Joanne was very receptive.
36:23She shocked me.
36:24Your wife just said, I'll try it.
36:27Yeah, open your eyes and give your wife a big hug.
36:30I mean, she has just come seriously far.
36:32I definitely realise that he's also working from home
36:37and to have someone here to help him will be helpful for all of us.
36:43Right now, it's play, okay, with the kids.
36:48We'll have some silly daddy time.
36:50Now that Joanne has agreed to get Dad the help they need,
36:53I went over and managed play with Dad again.
36:56So he really enjoys the creative playtime he has with the kids.
36:59We're all going to dive into the space rocket
37:02because we're going to go up into space
37:04and then we're going to look for the aliens.
37:07Can I come in?
37:09We're going to fly to the moon.
37:11Ten, nine, eight, seven.
37:15And the engines are going.
37:17Let's go!
37:20We're landing.
37:21Hold on, it's going to thump.
37:23We're on the moon.
37:24Anything moves?
37:25Zap it.
37:27Doing reinforcement today,
37:29Jo had me playing with the children
37:31and pretending that we were on a spaceship
37:33and we were flying to the moon.
37:34You have to climb it.
37:37There's one. Get him.
37:38She asked me just to let myself go
37:40and I had a good time. It was fun.
37:41The kids enjoyed it.
37:43Get him.
37:46Can you say goodbye to Jo?
37:48Jo Jo's going home now.
37:50When I first met the Burnett family,
37:52the house was very hectic and very chaotic.
37:54Bye-bye.
37:56Take care.
37:57Can I have a hug?
37:58Bye-bye.
38:00Bye-bye, darling.
38:01Bye-bye, darling.
38:06I'm going to see Jo Jo.
38:08Bye-bye, darling.
38:10Jo and take care.
38:12Take care.
38:13You're more than welcome.
38:15Bye-bye.
38:16Bye, Jo.
38:16Michael, keep up the good work.
38:18Okay, thank you.
38:19You're more than welcome.
38:20Take care.
38:21You're more than welcome.
38:22They were a family that both worked
38:24and to find that balance was a big maze for them.
38:29When I walk away from this house,
38:31I know there are children that are a lot happier,
38:34that are not crying because they're bored,
38:37and parents, parents that are happier
38:39with the balance of what they've achieved.
38:48The specific changes I've noticed in John and Joseph,
38:52there's less cleanness, less whining.
38:55They're not looking to be held every day all day.
38:58Now I think that we're going to be able to deal with
39:02the discipline, the chaos, the baths,
39:05like everything throughout our entire day.
39:08I think we're going to be able to deal with it more.
39:10Have a nice nap.
39:11The most significant thing that I have gotten
39:13is my wife has actually let her guard down a little bit.
39:17She's willing to allow an outsider to come into the house
39:20and help us out,
39:21and I'll be able to get my work done during the day.
39:24I think the kids are truly happier.
39:26Hey, for Joseph.
39:28Joe is genuine.
39:31Joe is the real deal.
39:32That Joe cared about my family.
39:35I'm kidding.
39:36I know with the routine and the schedule,
39:39it makes it easier for me,
39:40a little less to do at the end of the day.
39:42I see a household that was once crazy and chaotic,
39:46and I think Joe has turned it around.
39:48I foresee good things for the Burnettes.
39:58I see a lot of people in the day.
39:59I see a lot of people in the day.
40:00I see a lot of people in the day.
40:00I see a lot of people in the day.
40:01I see a lot of people in the day.
40:02I see a lot of people in the day.
40:02I see a lot of people in the day.
40:03I see a lot of people in the day.
40:03I see a lot of people in the day.
40:04I see a lot of people in the day.
40:05I see a lot of people in the day.
40:06I see a lot of people in the day.
40:07I see a lot of people in the day.
40:08I see a lot of people in the day.
40:09I see a lot of people in the day.
40:10You
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