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Swearing, destruction and lack of respect are ruining family life. Supernanny arrives and helps to restore order with a new Family Schedule, Cool Down Area and Thought Box. Using the Thought Box helps Mom and Dad discuss parenting and household rules.

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00:00Tonight on Supernanny, Joe meets the Christensen family.
00:04Pleased to meet you.
00:06With two kids gone wild, Mom can't cope.
00:09I'm not using the technique problem.
00:10Excuse me.
00:11You're driving me nuts.
00:12And Dad loses control.
00:13Don't pinch me.
00:14Told you no, too.
00:15Now get over there.
00:16Until Joe reigns in the kids.
00:17No swearing.
00:18No hitting.
00:19No kicking.
00:20Or biting.
00:21And steers Mom and Dad in the right direction.
00:24That's very, very difficult.
00:26No, no, no, I want to go.
00:27I want to go.
00:28Wow!
00:30Let's take a look and see what family we've got this week.
00:32OK.
00:33There we go.
00:34Hi, my name is Chris Christensen.
00:35And I'm Colleen Christensen.
00:36Hi, my name is Chris Christensen.
00:37And I'm Colleen Christensen.
00:38And I'm Colleen Christensen.
00:40I work as an insurance agent.
00:41My wife, she's a stay-at-home mom.
00:43She's a stay-at-home mom.
00:47I like to go.
00:48You have to stop.
00:51let's take a look and see what family we've got this week
00:58okay there we go hi my name is chris christensen and i'm carlene christensen
01:05i work as an insurance agent my wife she's a stay-at-home mom we have two boys corey is seven
01:13chase is three chase did you do that yeah why did you do that basically we traveled a lot before
01:22the children our life was great um we both had our careers we didn't realize that once we had
01:27children we had to give up almost 100 of us all right sit down sit down don't put your hands on
01:35me don't hit mom wait till your father gets home you're gonna be in trouble you're gonna be punished
01:40who's in charge mom dad or the kids corey is our first child he has a very stubborn personality
01:48open the door mommy or i'm gonna go to garage away come on corey ah this is crazy
01:53chase is learning by the example of corey no i said yes our children kick us
02:04oh my christ you just kick me in the ribs curse at us throw things at us don't do that and just
02:12totally disrespect us if they don't get their way then they act out with anger don't pitch me i hate
02:18you mommy look at this behavior when i discipline the children colleen will come in and interfere
02:23hey stop i can't excuse me colleen please just hug them i did hug them what are you talking about
02:29yeah i know we don't agree on parenting techniques we don't even know what a parenting technique is
02:34we don't have nothing ow don't bite me what are you biting me for get away from me or i'm gonna kill
02:38you i would love for my children to respect me stomp it ouch yeah super name we need your help
02:45our whole family's falling apart this has got to stop right now i'm on my way
02:52hello hello how are you good i'm chris nice to meet you my first impression of the super nanny when
03:14she arrives i felt relieved as i've been waiting a long time for her to come and help us
03:19hi i'm colleen hi colleen pleased to meet you welcome to our home this is chase this race
03:26please meet you joe seems to be a very warm person and very interested in our family what's your name
03:35hi curry pleased to meet you well i'm here okay to observe and watch the dynamics of your family
03:42so feel free to carry on as if i'm not here and i'm going to watch you throughout your day okay great
03:47we're very happy you're here great all right cory and chase i got your food guys i want you to sit
03:54up when i first walked into the house the parents were doing breakfast cory is that what you're having
03:59for breakfast jelly beans oh no chase that's not very nice guys you know you're not supposed to have
04:15candy before breakfast give me the gum give me the gum give me the gum see whatever that spit it out of my hand
04:27yeah thank you
04:31why don't yell at me what are you yelling for i'm not getting it right now you take a bite don't put your
04:36hands up at me don't hit me did i miss a baby there's the baby chase these are yours i think it's ridiculous
04:46that chase has a bottle he's three years old he's a big boy it's not a baby all right have a good day
04:53you too can you say please i want it stop that chase it's not very nice how you're acting here
05:08that went off to work and mom had cory and chase and chase started to have a temper tantrum no that's
05:15not nice come on come here come on would you like to do something don't push mommy go away
05:23mommy wants to put the light back on so you can see come on okay you're making joe sad sorry i told
05:31him he's making you sad why did you tell them oh so he just feels bad so he stops i was a bit shocked
05:38that colleen involved me when she was trying to discipline chase i just thought why are you doing
05:44that do you want me to read you a book away and don't pinch at me come on colleen's day with the
05:51children is completely unstructured don't pinch at me come on they don't do anything in the house
05:59that's productive no no don't do that why are you doing that the children are constantly bored in
06:04the house they look for things to do they want to try and make some fun for themselves chase christensen
06:10come back here stop now corey you shouldn't stand on there hon you'll get hurt the fun they're making
06:19is mischief corey i'm not playing games with you right now and whilst the cat's away the mice continue
06:26to play corey was so bored around mid-morning that he ran out of the house to go and get one of his
06:32friends to play with worry come back in the house please chase no chase has locked us out now so wait
06:44are you being serious we're really locked outside yes so how are we gonna get in
06:51chase can you please open the door this is crazy i'm laughing i can't believe i'm actually stuck
06:58outside your home chase had locked us out and we couldn't do anything and there was mom at the
07:02window begging chase to open up the door i mean just ridiculous chase if you're a good boy mommy will
07:11give you candy i'm needed to get back into the house so she started to bribe chase eventually it worked
07:18okay thank you they decided to let us in what that wasn't very nice of you
07:22let me see left poor joe outside chase's behavior is absolutely ridiculous after he lets us back in
07:31it got worse don't pinch at me
07:35it's that kind of behavior you get from chase from chase pinching yes corey will also pitch me
07:40once in a while if he gets angry at me but i won't let him do something but um
07:45no that's not nice to do no mommy mommy wants you to stop i want you to calm down calm down
08:03sometimes i have to just walk away from him until he calms down
08:07every time i go towards him he starts acting out more but you still have to go get dressed in your
08:12other clothes can you come upstairs and get dressed tori because you're not going to be able to play
08:18with adam or anybody later while your brother comes down now that he's breaking the door now
08:29well it's not very nice to break the door oh he did break it chase was so angry that he was now
08:36becoming destructive i couldn't believe what he was doing get out okay you're going to sit here by
08:42yourself down again oh can you just slam that door on your face yes he did mom said nothing oh dear
08:52what i recognize in this family is that the children gain so much control that it's almost like the
08:58parents are scared to actually deal with the consequences of that behavior it's worse when his
09:03brother is home because i want to fix with her together but if i have him on my own then i can handle
09:09them but then if i'm going back and forth between the two of them it's very very difficult it's just
09:14i feel like a failure i think it's sad that mum puts up with it and emotionally she's broke
09:19me
09:33hello hey how are you good hi chris hello hello it's been a crazy day it's been very crazy when chris came
09:41home from work mum was there ready to let off steam and tell chris how naughty the children had behaved
09:48he broke the door in the laundry room what he broke the door in the laundry room to try to peek out
09:53is it what do you mean let's go see it it's broken broke the door how did he break the door
10:02what did you do with him nothing i didn't do anything i let him cry in there
10:06so he calmed down because he was kicking me and everything you put him in the room no i put him
10:11up in this room at one point to try to calm him down no you just let him cry okay you broke that door
10:17right not there on the bottom yeah yes i know that on the bottom you broke the door right show me where
10:22you broke go ahead point to it in this household it's very apparent that chris has to deal with all
10:27the discipline when he comes home i didn't you broke the door right i didn't why did you break the door
10:34i didn't break it did you ask why he broke the door i know why he broke it out of a tantrum holly
10:41i know he broke the door you know he broke the door you know why he did it i want him to
10:44well he's three so what's that has nothing to do with that it's ridiculous i'll tell you what's
10:49ridiculous mom and dad arguing like a pair of teenagers in front of their children starting
10:53a conversation with you i'm trying to talk to you it's fine he can't see he cannot come home he can
10:58he can never talk to me because it's hard no you can't communicate you just don't you're in your
11:03own world there is so much tension between her mom and dad and those kids are hearing every word
11:10and they're like two bombs ticking ticking ticking and i don't even know when it's going to explode
11:20i told him a hundred times not to have that she told you no too now get over there not 100 don't
11:25pinch me he just pinched me stop it mom's basically given all the authority to dad
11:32and it's undermining her position as mom in the household did you just pinch mommy did you
11:38no yeah go sit down yeah that's right that's right i would have done that we got let's go sit down
11:47don't put your i'm a what don't coast at me you don't put your hands on your mother
11:51don't scratch me don't hit me you sit there and then you don't quit i'm warning you not to put that
12:03don't throw that at me you could see that dad has reached the end of his tether he shouts and he yells
12:10his children are a reflection of him because they do the same back come on you're going to your room
12:15you want to sit there and play with me why are you crying because i put you in your room because
12:21you called me names and kicked me i think you need to get in your room please pick them up
12:26scream at the bottom of the step what do you mean i'm not screaming at the bottom who's screaming at
12:29the bottom of the step what are you talking about i mean you are now no i'm not screaming
12:35queen knows i don't scream i picked them up before i think i did okay like yelling at him standing back and
12:39forth doing it like okay so put him back into what we're saying is that what you're saying you want
12:44him to be in there longer take him out of the hand and he'll right after i have observed the family
12:55i sit down with the mom and dad i need to be honest and tell them the issues and how we're going to
13:01resolve them hi guys hi hi i've seen enough so i think it's time to talk so let's go through and have
13:08a chat okay great i was most worried about joe saying that i was a bad mother and i wasn't doing
13:14my job properly a little bit of nervousness because didn't know what to expect but excited at the same
13:21time got two lovely boys you have lovely home thank you thanks so much the family that you have takes a
13:29lot of hard work but when did you give up
13:32when did you stop the love and the joy that isn't in this house anymore i'm trying to bring that back
13:42together sad i see two parents in this house that are not enjoying the role you've been blessed to have
13:52and it's sad behavior in this house is a seriously big issue your sons swear at you and they kick you
14:08and they punch you i know how much abuse to the pair of you want to take from your own kids
14:16it's so shocking that it's become sad your children behave appallingly they have no respect it's disgusting
14:27and yet there is no discipline for it the way you deal with discipline chris you shout and you yell at
14:37them and you grab them you've lost control with the kids and i've walked into a house where really there's
14:45there's four kids in this house it is i guess we're very immature it's not funny no it's not i really
14:52don't find it funny you guys are the parents here and when your children misbehave you act like teenagers
15:01tit for tat tit for tat i suggest the pair of you grow up right now and get real with the responsibilities
15:08of what you have in front of what you have in front of your face
15:13colleague the lights are on but no one's in that's what comes to mind your body posture's low
15:20you've given up your children know you've given up
15:25you just walk around the house every day switched off i do that i i totally ignore it because it's
15:33difficult for me to deal with the school taking responsibility it's about recognizing that you're
15:38a mother i know that it's hard otherwise i wouldn't be here but i don't want to hear excuses i don't want
15:45to hear from the pair of you we've quit we've give up because you can't you've got two young children and
15:54the price that the pair of you are going to pay as parents trust me is going to be steep if you don't get
16:00a grip on this you guys have got to be a hundred percent dedicated and committed to one another
16:10and to your children because your kids are a reflection on yourselves it was difficult for
16:17me to hear you're not a child anymore start acting like a parent nobody wants to hear the truth so i
16:22would have to say it was very sad to hear what she had to say okay okay let's get started with some work
16:26yeah on the first day of teaching i give the family a routine for the christiansons i've given
16:34them a parent schedule so that there is a structure to their day this is what you guys need in this
16:41house okay when joe brought in the parent schedule i felt a sense of relief because i was like wow this
16:48is really great now i have a schedule for my family at 7 30 the kids are to get up washed and dressed
16:55and then take corey to school okay between nine and ten mom this is going to be your play time
17:02with chase i want you to have mummy and me time okay at 4 pm mum and me time with corey you need to
17:11give him your time as well and then at five o'clock he can sit down and do his homework at the table
17:17and at 6 pm i want you to sit down and have dinner and let's give lots of affirmation and praise about
17:25what each person did during the day and how wonderful it was how do you feel about that very
17:30excited i love it this is great this is a great thing that we need i was actually a smile from ear to
17:37ear this household desperately needed discipline the children were always pushing the limits so i gave
17:49mom and dad the cool down area which was two bean bags where the children would go if they misbehaved
17:56no swearing no hitting no kicking or biting okay when your children have a temper tantrum they will go to
18:06the cool down area after i've introduced the discipline technique i'll wait around for a moment
18:13to happen where i can help the parents enforce the technique didn't have to wait long chase daddy's
18:23chase look at daddy i'm gonna give you one warning daddy's gonna put you in a cool down area if you
18:27don't calm down and eat your food okay just eat your food and then you can go out and play
18:32you sit down here for three minutes and you think about what you did because you didn't listen to
18:38daddy come down to his level okay and talk to him come down chase a low authority voice chase the
18:44reason daddy's putting you here is because you didn't listen to me and eat your food okay
18:50okay come on say nothing and just put him back onto the beanbag no no no no i don't want to go
18:57how are you feeling good good it'll take some time right now yeah but you're doing so well i'm
19:24breaking yeah i'm doing good you're just about you're breaking that cycle i want like an apology
19:28for you for not eating your food say daddy i'm sorry that's what you don't want to say you're sorry
19:34no then i'm going to have this literally cool down and stay there for a few more minutes okay
19:40does he understand that not eating his lunch was a bad behavior what what is it that you're feeling
19:45right now no no i just feel bad that he's upset but you shouldn't that's screaming what's your child
19:51doing acting out for attention as a mother you know your children and you know what chase is doing
19:57that is a good thing because you recognize it okay so grab it take it and go as a mom i know exactly
20:04what my child's doing as a mom i know exactly what my child is exactly and that's what we want we want
20:09that positive attitude in a minute when you go over to him okay i say to him i want an apology for your
20:21behavior okay i want you to say you're sorry last time would you i need you to say you're sorry
20:29okay fair enough
20:31okay we're working on this here okay that was good you're starting there but you need to lower
20:38your voice when you say that okay look at him put your arms out say i say sorry he said he was
20:42sorry give daddy a hug and tell me you're sorry thank you give me a hug give me a hug come here kisses
20:50the mummy and me technique is very important because it's going to teach colleen how to play
21:02with her children how to reconnect with her children and enjoy spending time with them this is going to
21:09be the special mummy and me box okay because what this box is going to have in it is things that you can
21:17do with mummy mum come in chase you gonna play come on oh well done corey the way you keep children
21:26engaged is by making the game seem exciting oh wow look at you clever you bring them into it okay wow
21:36mommy's gonna go next do you think it's gonna fall go on take your piece yeah mum really tried hard
21:43to play with the children and to get them involved in a game and the children were very receptive to it
21:50i felt closer to my children using the mommy me box i felt like everybody was happy
21:59children must be allowed to breathe and be kids and get mucky and and have sticky fingers and enjoy
22:06themselves that's what it's about getting all your fingers sticky and having fun well get your hands
22:12all sticky then afterwards you can wash them do you want to make a snake let's roll it like this roll it
22:19like this great i like it a lot corey had made an alligator and chase destroyed it oh no
22:37sit down you don't destroy your brother's property mum was so angry that was not nice he worked very hard
22:45she put chase straight in the cool down area it worked perfectly i was very annoyed that corey's
22:51alligator got ruined so i found the strength to put chase in the cool down section tell corey you're
22:57sorry sorry okay okay that's very good she did a very good job and i was very proud of her i want to move
23:05chase on from this bottle he's three years old he doesn't need it i've got here okay the special cup
23:15all right we're gonna say goodbye to the bottle mom i want you to do this okay with chase
23:26oh this is important that you do this okay because you need to let go of this baby thing all right okay
23:37look it you're a big boy now and you're not gonna have you're not gonna have the bottle anymore but look
23:41it's you have your new cup look at your new cup don't cry don't cry look it mommy's gonna get rid
23:50of the bottle you don't need it you don't need the bottle anymore okay we're gonna throw it out okay
23:57i won't throw it out i'll put it away excuse me let me can i just interrupt chase
24:01chase
24:15so because he's now screaming for it he's got you scared of that he's got you feeling
24:22sorry for him i feel sorry for him right so chase has learned to have a temper tantrum
24:27to get what he wants we're gonna get rid of the bottle now because you're a big boy okay
24:32only babies have bottles and you're not mommy's baby chase look in this is this is your big boy
24:38cup because you're big look how nice it is you're not a baby anymore mommy's gonna take the bottle
24:43and we're gonna get rid of it okay your mommy's gonna take it look mommy's gonna throw it in the
24:52garbage i want mommy to do it look at this cool cup well let's just take a look at i know you don't
25:12want but just take it out look at this watch it watch it turn watch the colors see i don't know
25:16i kind of like it wow i'm going to leave you guys for a couple of days to implement
25:24all the techniques that you've learned make sure you stick to the parents schedule you guys badly
25:29needed a constructive day mommy and me time children need that one-to-one attention thank you very much
25:37keep strong take care keep communicating you two yes all right great thank you see you soon see you
25:45you soon say bye-bye say bye bye little do they know i'm going to be keeping a sharp eye on the pair of
25:54them don't hit cory you don't hit wait a minute stop come on so i'm just arguing put them both in and
26:05it's cool out time now they need to fall i don't care dad back off now you've got to discuss this with
26:10chris kory hit him what are you gonna do with kory for hitting him they both stepped aside and say
26:14they're sorry kory needs to be putting the cold out here please go handle the situation you think so
26:21yeah i yeah kory i know but you have to learn how to hit people and chase is too because he hit you
26:31come well why did he hit me first you guys know we'll be back to talk about in a few minutes
26:39dad why are you getting involved
26:50this is ridiculous colleen you should have been doing this
26:54corey you do not hit anyone in this house if you have a problem with anybody in this house
26:59corey you come to mommy or daddy mom you're taking a back seat in this
27:08just knock mom and you can play homework since you spend a lot of mommy and time during the day
27:16when daddy's at work you want to have daddy time and play a game hey read the chart you heard the man
27:20it's a weekend daddy will spend some time with you because daddy's not here we're all gonna play
27:25together okay okay so you're all together this is good
27:32okay you guys can play this game and i'm gonna pass on this one so you can have some daddy's time
27:38with them you're gonna pass on it no no no there'll be no passing at his house colleen what's happened
27:43you're meant to be engaging the children you can spend some time with us i'm gonna go in for about
27:4910 minutes and i'll be right back to you mine no you no you stay here mother exactly
27:54corey wants you to stay with him don't go okay we're not playing dunk dunk okay
28:01oh come on mom where's your enthusiasm oh so much for mommy and me time then
28:07you know what sit in your chair sit in your chair what did he do i didn't he put his hands
28:18on me i did not even touch you you went to swing at me you do not swing at your father
28:23this is not good we do not put our hands up to daddy okay i'll be back i didn't see him do it
28:35you're imagining that look at the pair of you arguing in front of the children as your husband
28:41i'm telling you to believe me what i saw and what you're saying to me right now is i'm not telling you
28:46the truth is that what you're saying i'm asking because that's what i saw you're hot-headed the
28:52pair of you you both need to calm down you're not using the technique probably you're driving me nuts
28:57why am i driving you nuts because you put him in the seat because he swung at you
29:05this is very disappointing guys i'm a little upset there was no arguing with my wife once she
29:12sticks to her around it's like she just went back to herself i didn't do it mommy didn't do anything
29:19we need to talk hi how are you good how are you well while i've been away for a couple of days
29:27i've had a look at some footage and i'd like to talk to you both now so can we go over to the table
29:31and have a chat it's the real stepping stone because they're able to see the mistakes they've made
29:37so that they can tweak that and and make it correct you guys can play this game and i'm gonna pass
29:46i'm just one so you can have some daddy time with them get a pass on it no no no there'll be no
29:51passing in this house mommy and me time is crucial i know you need your time right but your children
30:01need that time this was a time when daddy was home that you should have been then embracing
30:07it as a family it's about the kids first don't hit corey you don't hit put them both in cool out
30:16time we need to be putting the cool down here please go handle the situation you do not hit anyone in
30:23this house right dad stop taking over there and stop intervening let mom deal with the discipline
30:33you know you can do it have him sit up and listen to you okay all right
30:42you know what sit in the chair sit in your chair we do not put our hands up to daddy you're not using
30:49the technique excuse me you're driving me nuts why am i driving you nuts because you put him in the seat
30:54grow up the pair of you grow up start communicating start listening to one another start respecting what
31:06the other one has to say because when you start to argue you both lose your call you get angry with
31:13one another and your kids listen to everything and then they get dragged into everything it's not fair on
31:19them still a lot of work to do and in general we need to be able to focus on how the pair of you
31:29deal with your children together okay and uh we'll see how today goes sounds good okay sounds great all
31:36right what i thought was awful on the dvd was just the arguing between um my husband and i
31:42it was a little shocking i said well we need to stop this when we were watching the dvd with joe i
31:49felt we still have some issues that me and colleen need to handle so when someone's sitting there
31:53telling me this is what you need to do i'm gonna do it the communication zone technique is what i
32:00introduced for chris and colleen to start them talking again so i gave them each a box to write down
32:05their thoughts and suggested they go to their room where they could talk away from the kids
32:09because it's desperately needed for mom and dad they both need to really say what they mean to
32:16one another we're supposed to exchange boxes one for you one for me okay i'll go first okay it says
32:24i think we should discuss the techniques when i discipline the children they always say i don't
32:31think you did this right or i don't think you did that right so instead of you coming to me and saying
32:36chris you took you uh you did it wrong in front of the kids or something like that what i'm asking
32:41you is to do is talk to me later about it because i just don't want to talk in front of the children
32:45right okay my turn
32:52i think you use the cool down section too often i think you have to only use the cool down section
32:59when it's really really needed because if you use it like 10 times in a row then it's not going to be
33:04effective when we really need to use it he's not going to care if he's sitting there anymore i don't
33:08agree with that i think if a child doesn't listen to you now what makes you think he's going to
33:14listen to you when he gets older we need to communicate i mean that's something where we've
33:18been missing and i think this is what's going to make us happier i think we work on it together once we
33:23work together as a team and we improve our communication with one another good job honey
33:30there's going to be a huge change in our children's behavior colleen and chris still
33:37aren't on the same page when it comes to implementing discipline so it's important
33:40that they come together and work through what they felt the unacceptable behavior is now the pair of you
33:47have got discipline in place but what the pair of you do need to do is to discuss your household rules
33:54and write it down on the board no yelling no yelling i agree no hidden and pinching eat your
34:03food at the table i agree that's a good one great how about no talking back no cursing ask permission
34:10to leave the house right for the first time they were communicating as parents how they wanted their
34:17children to be brought up practice good matters be courteous mommy daddy may think of something in the
34:22future that we might have missed but let's take it from that point on you know sound good it sounds
34:27good i think the household rules is going to make a huge improvement i'm glad she came out with that
34:33because we needed that all right fair when chris and i were doing the roles i felt for the first
34:38time we were working together as a team and making decisions for our children i think that was the
34:43missing piece of the puzzle today it was important to do more work on mommy and me time because i wanted to
34:51show colleen if she gives a little bit of her heart and time to those kids what she'll get back
34:59mommy's going to play a game you guys want to play monkey in the middle get the ball chase
35:02so come on chase get the ball go chase get it oh no mommy can't get it get it okay so mom when chase
35:09goes uh-huh to grab that ball run as if you're going to grab it so you make him go because he won't
35:14grab it before you you got it mom we don't care how we look what we're doing we're having fun okay
35:22mom needs to loosen up and uh get with the action and enjoy her company mom take your shoes off of
35:28these take your shoes off yeah inhibition's gone ready it's all of this it's high energy
35:34i want you to do the same just keep it high energy uh-huh i wanted mom to let all uh inhibitions
35:48down i wanted her to be silly mom and just get wrapped up with having fun and enjoying the
35:54children to just lighten up get it get it get it okay let's keep it out let's keep it up let's be
36:00silly mommy oh no i got it i got it i felt really good today playing with my boys because i was like
36:07a little kid i have to let my guard down a little bit and not be self-conscious of what people think
36:11and something that i need to work on with myself have fun with it if you're rolling on the floor
36:16and you're tickling them and you're laughing with them go with it it's all part of the fun you're
36:20outside i liked it today when colleen was playing with the kids and joe helped get colleen involved
36:25and to be honest it was it was i made me very happy to see that look at corey's gonna be the
36:30monkey in the middle now look you're doing a good job throw the mommy yay the response from the
36:35children was absolutely beautiful so i hope that mom continues to just carry on with the kids like
36:41that come on guys we're gonna we're gonna get mommy come on everybody let's go get mommy
36:45you're gonna come and say goodbye to me let's go say goodbye yeah come to the door when i first
36:53walked into the christiansen's home it was full of a lot of negativity the energy was very low give
37:00hugs now the children have structure and they have a routine that's made them more secure have a cuddle
37:07please can i have a cuddle all right hi hi take care so much well everything you've done your mother
37:14welcome chris take care yeah god bless be strong keep talking bye bye bye bye chris and colleen they have
37:23now come together and decided what behavior is going to be unacceptable in their household and that's very
37:30important for them both i began seeing the family now starting to be happier i didn't feel we had any
37:45respect from the children at all now i think we've earned the respect we're parents now i see a big
37:51change in chase he's listening and he's doing what we tell him to do now here's your glass of milk if i
37:59had realized it was that easy to get rid of chase's bottle i would have used a technique two years ago
38:05i like joy he helps me corey's very happy before corey used to walk around all set and bored but now
38:12we have things to do we have a structure he loves the chart very much and he loves order through this
38:18whole process i've learned that giving them love and showing them happiness by just playing a simple
38:24game with them is fine and the important things of life is just having fun i'm able to concentrate and
38:33focus more on my children and they are showing actually more affection to me because of this
38:39quick big ho our family was in total chaos before joe came and i just see smiles on my children's faces
38:47and it's it's great the impact that joe has had on our family has been a big 360 degrees
38:52our family used to be so stressed out always yelling our family's happy now

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