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Watch out for tantrums and tears! Mealtime and bedtime are the main trouble zones. Supernanny implements the Naughty Step and other techniques to help the parents resolve the problems.
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00:00Tonight on Supernanny, Joe meets the Baileys, whose daughter's nasty attitude, and Tott's ear-splitting outbursts, come to a screeching halt when Joe takes the reins.
00:21We're not doing attitudes in this household or anywhere.
00:24But while the kids may fall in line, this time, Dad takes issue with Joe's approach.
00:30She won't come into my house and talk to me the way you just did.
00:54Let's take a look and see who we have here.
01:04Hi, I'm Bill.
01:05And I'm Stacy.
01:06And we're the Baileys.
01:07Bill used to be in sales, now he works as a police officer, which has been like his lifelong dream.
01:12And I've been teaching for five years.
01:15It's a good piece of paper.
01:17We have two children.
01:19No!
01:20No!
01:21Billy, who's two.
01:22He can be really, really sweet.
01:25And there's the devil.
01:26Is it nice?
01:27Ow!
01:28Jaden, who's six.
01:30Don't ever joke me again!
01:32She's already hit the moodiness of puberty.
01:34It's hard to deal with.
01:35Stacy and I both have opposite schedules.
01:37I work weekend nights, and she has weekends off.
01:41She works during the day, during the week, and pretty much all my days are off during the week.
01:46Bill is just not here.
01:48Bye, my day!
01:49I'm much more tolerant of their bad behavior.
01:52Jaden, let go of his neck.
01:53Billy, give me it.
01:55Billy, you just, you never know when the temper tantrum's going to happen.
01:59And he'll get really, really mad really fast.
02:03Our daughter, Jaden, she gets this attitude and talks back.
02:07Mama's not smart.
02:09She acts like you don't have the right to tell her no.
02:12You don't give me those dirty looks and walk away from me when I'm talking to you.
02:15They just drain me.
02:19Billy, stop screaming.
02:24There are times that you just have to let it out and just cry.
02:28What we're doing doesn't seem to be working.
02:31Billy?
02:33Jaden, put your brother down.
02:36Superdanny, we're at our wit's end.
02:38We need help.
02:40Right then.
02:41Here I come.
02:50Hello.
02:51You must be Stacy.
02:52I'm Jo Frost.
02:53Hi, I'm so glad to meet you.
02:54When we opened the door and met Jo, first I was shocked.
02:56I was kind of taken aback because she just didn't fit my conception of what a British nanny would
03:04look like.
03:05Well, I'm here to help.
03:07The nanny showed up today.
03:09That was a little bit of a relief because we're going to get some answers to the questions
03:12we have.
03:13I'd like you just to be relaxed, you know, and see how the family works, any concerns
03:18or issues that you have, and then I'm going to find a solution that works for you both.
03:26Carry on as normal, as if it's like a normal day, to be honest, as if I wasn't here.
03:39Oh, you didn't want him out?
03:45Take him.
03:46Mm-hmm.
03:47Take him.
03:48Okay.
03:49But I take him.
03:50Is that Jake and his gum?
03:52No.
03:53If you throw them, you're not going to be able to play with him.
03:56That's a good boy.
04:01Billy, you're throwing him.
04:02You don't get to play with him right now.
04:06No.
04:07No.
04:08No.
04:09No.
04:10Billy?
04:11With Billy, you just, you never know when he's going to snap.
04:14Go now!
04:16Do you want to go up and time out?
04:18No!
04:19Go now!
04:20Stop screaming.
04:21Stop screaming.
04:22No!
04:23Hey, come on.
04:24It's going to time out.
04:25I have to say no to him, which is going to set him off, and he's going to have a fit,
04:30and hit, and scream, and kick.
04:32Yay!
04:33Sometimes I think the saying, go to your room, is used without parents thinking what they're
04:39actually doing.
04:40You stay in time out until you're ready to listen.
04:42One minute you're saying, yeah, go to your room and play, and the next minute it's go
04:45to your room.
04:46And then all of a sudden, their bedrooms become a punishment area, and so the child's getting
04:51mixed messages.
04:54Billy, this isn't funny.
05:00You stay in time out until I come and get you.
05:05And now he's playing games with her completely.
05:08She's struggling.
05:13So this would normally be nap time, so hey, I'm going to let you deal with your day as
05:21normal, really.
05:22Okay.
05:23You know?
05:24Well, we had a sleepover.
05:28I don't know.
05:29That's Jayden's bed.
05:30Jayden, when she has her naps, she sleeps in the hallway.
05:33Jayden, what is this?
05:35My extra bed.
05:38Extra bed?
05:39You have two beds?
05:41I can't believe she sleeps in the hallway.
05:44Don't pets sleep in the hallway.
05:49Stacey and Bill put their children down for a sleep.
05:52They resisted.
05:53Stop.
05:54Don't.
05:55Hit.
05:56Billy got up three times.
05:59Billy.
06:01In bed.
06:02Now.
06:03Did you want a spanking?
06:05And Jayden was fighting.
06:07I'd much rather take a nap than do my work.
06:09And I'm sure you love him, but I don't.
06:12Until, of course, she was allowed to sleep in the hallway.
06:31Oh, children have been sleeping for three hours.
06:34Usually, Jayden won't go over two hours.
06:36Yeah.
06:37He's more likely to sleep longer just because he's younger.
06:39Jayden is six years old, and today she had a three-hour sleep.
06:44Three hours?
06:46And both Mum and Dad want them back into bed by half past seven.
06:49That just isn't happening at all.
06:51Hey, Princess.
06:52From what I've seen in the Bailey home, they have a very kind of
06:57shaded routine, and I really don't think that it's working for them.
07:01Kids don't get much time to play.
07:04They'll just wake up, a little bit of play, supper.
07:07And then by lots of things, it'll be bath time, bedtime.
07:10The routine that they have is definitely not working for them, and I'm going to change that.
07:15So for you, the easier option is to go and cook?
07:21Yeah, oh yeah, absolutely.
07:23I'd rather cook and do all that stuff than deal with the children on a regular basis.
07:28I like that honesty because I'm here to come up with solutions and change.
07:38Just before dinner time, I noticed that Billy and Jayden were helping themselves to food in the fridge and the pantry.
07:44How can Bill and Stacy expect the children to eat at dinner time if they've been snacking right before?
07:53These bad habits are just setting the routine up for failure.
07:56It's help-self-time, obviously.
07:59What's wrong?
08:00Billy, it's help-self-time.
08:01All right.
08:02You already had one.
08:12Speed up.
08:13When Billy does the tantrums, we are just so frustrated.
08:18You're not getting more Billy.
08:23And you just don't know what to do, and you just want them to stop screaming.
08:27It's hard.
08:31No, you're not going to re-eat the one you spit out.
08:34He just snaps.
08:36At dinner time, there was one main thing that I noticed.
08:39Do you want your plate?
08:40Poor old Billy was in a high chair, like a baby, pushed to one side.
08:45So I felt really sorry for him, because he was just kind of there on the side,
08:49and mum would turn around every now and then, and,
08:52are you okay?
08:53He's a toddler, not a baby.
08:56They should have had him in a chair.
09:04It's already 8 o'clock.
09:05Mama needs to go to bed.
09:06Bedtime for Jayden and Billy is a nightmare.
09:10It really is.
09:11Jayden, no.
09:14Get down.
09:15I'm getting down.
09:16I'm not even going to jump on him.
09:21Stop.
09:22You pulled me off the bed.
09:24Go sit in your room.
09:26Serious attitude from a six-year-old.
09:32Jayden is a great kid.
09:34She can be really sweet, very loving and snuggly,
09:37and then she can be this, like, devil child.
09:40It's like Jekyll and Hyde.
09:41You don't know which one you're going to get if you say something,
09:43if she's in a good mood or a bad mood.
09:45No way should Jayden be speaking to her mother and addressing her in that manner.
09:51She's very, very rude.
09:53She can be very, very cheeky to her mom,
09:55and I find that disrespectful for a six-year-old
09:58to be that way towards her parents.
10:00The end.
10:01Night in the night time.
10:03When Stacy and Bill put their children down for a sleep,
10:06they resisted.
10:07I don't know. There's two books. That's it.
10:21In bed.
10:22In bed.
10:23And once, finally, they do go down, they keep getting up.
10:31And mom and dad were just allowing that to happen.
10:33In bed.
10:35Bed.
10:36Get in bed.
10:38We just have to keep doing it. Eventually, he'll wear out.
10:42Lay down.
10:43No.
10:44Yes.
10:45Night, Billy.
10:48No wonder why.
10:49They slept for, like, three hours at lunchtime.
10:53Get some rest before the fair so you can go.
10:56Jayden's sleeping has been a struggle since she was about one.
11:00It's my fault.
11:01I take full responsibility for her horrible sleeping patterns.
11:05I let her sleep in my bed.
11:07She stayed there until she was four.
11:09And we were just like, okay, she's getting too big.
11:11We can't sleep with her in our bed.
11:13Then we put her in a bed in the hallway.
11:15We're working on getting her to go to bed in her own room.
11:18But 99% of the nights, she wakes me up and asks if she can go on her bed in the hallway, which we usually do, just so we can all go back to sleep quickly.
11:30What's the matter?
11:31Do you need to go to sleep?
11:33Sure enough, after being put to bed in her own bedroom, Jayden came downstairs and would only go back to sleep in the hallway.
11:41That needs to be addressed.
11:48Come sit down, let's have a talk.
11:50When I first go into a family home, I observe the situation and the issues that the family have.
11:58I take mental notes throughout the day of what I feel is not working.
12:03And at the end of the evening, I sit down and I talk to the parents about what I've observed throughout the day.
12:10I'm getting anxious to hear what Jo has to say.
12:14What she thinks of everything she's seen and what's going on.
12:17You know, maybe I'm living life with blinders on.
12:20I need somebody to come up to me and say, you know, hey, you're doing this really great, but why don't you try this a little differently?
12:27You asked for my help and today I observed in the house and without a doubt, being in this house is absolutely fantastic.
12:39I love being with you guys.
12:40I really do.
12:42You're fun.
12:43Your kids are beautiful.
12:45They're intelligent.
12:46And, you know, I've had a really good day observing, but I must say that there are a few points I do want to talk about.
12:56And the first one is the routine.
12:59And I see that there is a routine in place, but it's very flexible.
13:06When do the children eat lunch?
13:09When do they have dinner?
13:11It's not consistent enough.
13:14Even last night we were up late, but we always, like, before they go to bed, they always get a bath.
13:20I mean, just you keep the same routine.
13:23Yeah, and we do.
13:24What I'm trying to say is that as much as I see that there is a routine here in place, it's not consistent and children need consistency.
13:35They were grumpy when they woke up because nap time was three hours.
13:41I mean, three hours is too long.
13:44It's far too long.
13:46Jaden is six years old.
13:48She shouldn't even be having a nap.
13:50My next point is discipline.
13:56Now, I think there is a lack of discipline in this house.
14:01Your own child treats you in a way, Stacey, that is just absolutely despicable.
14:07And yet you tolerate it.
14:13You say that we don't follow through with anything, and it's despicable, and...
14:17The behavior is despicable.
14:19And I'm talking about self-worth and self-respect.
14:23And I wouldn't expect no child to throw toys at me.
14:29That's not acceptable.
14:30Yeah, we're not accepting that behavior.
14:32That's the thing.
14:33You're just saying we are.
14:34We're not accepting it, okay?
14:35Well, we're looking for an answer, please.
14:38We're looking for an answer to solve that problem.
14:43That's why we're doing this, in a sense, to find out what the answer would be.
14:48Though, right now, I could speak for my wife and myself.
14:56Your tact is way off on how you approached us and started talking to us, okay?
15:02We want to talk about respect.
15:03Okay, this is our house, okay?
15:06And people don't come into my house and talk to me the way you just did.
15:15I'm definitely not somebody who minces their words.
15:22I do believe that the best way of finding solutions is to be totally honest.
15:34It was a shock to my system at first, and I was kind of like, you know, angry, you know,
15:37how dare she say all this stuff?
15:38You know, she's been here, you know, she hasn't been here that long.
15:40I was about to throw everybody out of the house.
15:42That was it.
15:43I was done.
15:45So we're ready to get started tomorrow.
15:48Up for some hard work?
15:57Hello!
15:58When Joe walked in, we were still defensive.
16:01I was grateful that they even allowed me back into the house because, you know, I seriously thought that maybe they wouldn't allow me to come back in.
16:10Give me the house real time.
16:12Oh, it was fine.
16:14Stacy, I've got a routine that I wanted to put up on the pantry door if that's okay.
16:18Okay.
16:19After I have observed a family, I like to go in with a household routine.
16:24It provides stability for children.
16:27So when it's up on the wall, you can stick to it like a timetable.
16:30I have a question on Billy's nap, so you think we should wake him up after an hour and a half?
16:34I really do think so.
16:35You'll find that because he's been very active during that period of 2.30 to 7.30, that he'll go to bed a lot easier.
16:44Before I start teaching my techniques, I lay out a set of rules of what behaviour is acceptable and what behaviour is not acceptable.
16:53No hitting, no biting, no back talking, all of that kind of stuff.
16:58What we want the children to do is to respect you as parents and realise that, you know what, you guys are in charge.
17:04When Bill and Stacy discipline their children, they place them into their own bedrooms.
17:10To send a child to their own bedroom where they have fun and where they sleep, the child's getting mixed messages.
17:17I'd love you to use the naughty step for Billy.
17:20The naughty step works for discipline.
17:23It's a place where the pair of you will sit Billy on when he's misbehaved himself.
17:30If Billy behaves in a way that's unacceptable, you will give him a warning first.
17:35You'll tell him, please do not do that, I do not like it and not to do it again.
17:41And when you give him a warning, give him eye contact and you're going to come down to his level and you're going to lower the tone of your voice.
17:49So he'll automatically know that, you know what, this is not a game.
17:53If he does it again, sit him on the naughty step.
17:56You'll tell him your behaviour was wrong, you do not shout at me or you do not hit me, for example.
18:01Sit down on that step until I come and get you.
18:03What do you do after the two minutes, because I know with Billy, he'll still be, you know, kicking his feet and having his tantrum.
18:09Let him have his tantrum on the step.
18:11You do the two minutes and you say, I want you to say sorry to mummy, because that was wrong behaviour.
18:16I was very sceptical of the whole situation still and how was this going to fix anything.
18:21I know that the naughty step works and Stacy and Bill are just about to realise that it does work.
18:28Can we do the step with Jayden too?
18:30I don't think she'll take to the step because she's older.
18:33Instead of using the naughty step for Jayden, I'm introducing the naughty room.
18:37So I was thinking of this room here, look.
18:39Is that, it's the guest room, right? Is that the front room?
18:42Perfect, I think.
18:43She'll realise I get sent in this boring room and actually I don't want to sit in here because I can't put the telly on.
18:48I can't do anything in here.
18:49How long for her?
18:51And put her in here for six minutes.
18:53Go for her age, six minutes.
18:55So, she's always going to gain both of your attention through positive behaviour.
19:02I think we should go for it.
19:04All right, Billy, go do something bad so I can put you on timeouts.
19:10Why don't we all play a game?
19:16Billy, Billy, Billy, look at Jojo.
19:19No, we're playing the game.
19:21Don't push the pieces over.
19:24Okay.
19:25Billy, Billy, if you do that again, I'm going to put you on the naughty step.
19:31Do you understand me?
19:34Right, then you be a good boy, please.
19:37When you do explain things to him, that you give him praise for doing that.
19:40Okay, go on the naughty step.
19:42Billy, did you just push that piece over?
19:45No.
19:46Did you?
19:47Sit on the naughty step, please.
19:49Off you go, onto the naughty step.
19:51The naughty step works because it's a place where the child can sit down and reflect on the behaviour that wasn't acceptable.
20:01This is not acceptable.
20:04We are playing a game.
20:06You do not ruin it.
20:08Now, you stay on that step, please, until you can be a good boy.
20:12Stacy gave this, like, glance, like, God, he's on the step, it's worked.
20:17I just couldn't fathom that he was going to sit on a step without being, like, strapped down to it.
20:22That kind of really, it shocked me.
20:24Billy, I want you to be a good boy now.
20:32I want you to say sorry.
20:34Yes, okay.
20:36Now, up you get from the step and behave yourself.
20:38Up you get.
20:39Come on.
20:40And you can come and sit and watch now.
20:41The first time that Billy was placed on the naughty step, it was a surprise to me.
20:45I didn't, you know, I wasn't sceptical, but in some ways I was.
20:49Good boy, Billy.
20:50Well done.
20:51Good boy.
20:56Jayden's a little princess, but she's got into this habit of sulking and whining to get her own way.
21:03That needs to be addressed.
21:05Jayden, it's quiet time.
21:07It's not time to play with bats and balls.
21:09You can sit in your room and play quietly.
21:12Jayden.
21:13Jayden, come here.
21:15One.
21:16Jayden.
21:17If you talk to me like that again, you're going to go downstairs in the naughty room.
21:23Do you understand?
21:25You don't give me those dirty looks and walk away from me when I'm talking to you.
21:29Do you understand me?
21:30What was that?
21:31What was that?
21:32What was that?
21:33No way should Jayden be speaking to her mother and addressing her in that manner.
21:46Go in there and explain to Jayden.
21:49I'm not putting up with your back talking anymore.
21:52I'm not just going to slam your door in your mother's face.
21:56Jayden, come here.
21:59Look at me.
22:00Right here.
22:02You don't talk to me that way.
22:03And you don't walk in your room and slam the door because you're mad.
22:06Do you understand?
22:07Why doesn't she slam the door on you, Stacey?
22:09It's rude to slam the door on people, Jayden.
22:11Do you understand me?
22:12Jayden didn't answer her and down she went into the naughty room.
22:18You're going to stay here until I come and get you.
22:20Why?
22:21Why is she going to stay there?
22:22Because you don't treat people the way you're treating me, especially your parents.
22:27Good for you.
22:28I'm glad you're taking a stand.
22:31She's a six-year-old girl and she needs to have manners and respect for her mother.
22:37Simple as that.
22:38And if she's not prepared to do it, then she goes in that naughty room until she learns that she can talk to you
22:45and be your friend and respect you as your mother and have that lovely relationship.
22:50Everything now is an attitude.
22:52Right.
22:53Attitude.
22:54We're not doing attitudes in this household or anywhere.
22:57It's not acceptable.
22:58Jayden, you were in here because you were not talking politely to mom.
23:07You were having attitude.
23:08You were giving me dirty looks.
23:09You don't talk that way to me.
23:10That's not respectful.
23:11I'm not going to put up with it anymore.
23:13Okay, you need to tell me that you're sorry.
23:15Sorry.
23:16No, look at me and say it.
23:18Sorry.
23:20What are you sorry for?
23:22Mean to me.
23:24Being mean to me?
23:26I'm going to try harder not to be?
23:28Yeah.
23:29Jayden's got the message of why she'll be back in there tomorrow.
23:33When I was observing with the family, I was quite shocked that Billy was in a high chair.
23:41He's a toddler, not a baby.
23:43They should have had him in a chair.
23:45Look what I've got for you.
23:47A seat.
23:48This is for you.
23:51The first night we had Billy sit in his booster seat.
23:54I was a little nervous about that.
23:55Did you get to see the big boy table before I take his off to you?
23:58Yeah.
23:59I felt there was going to be a constant battle.
24:01Keeping the food on the table, not on the floor.
24:04Keeping him from disrupting everybody else that was sitting at the table.
24:08So this is the first time he's in his big chair.
24:10And I think he deserves lots of praise because you're a big boy.
24:14Sitting in your chair.
24:17Dinner tonight was great.
24:19Billy behaved really well.
24:20Jayden and Billy both ate.
24:22Billy behaved at the table on the booster seat.
24:25And I was wrong.
24:31That couch is definitely being used as a crutch for both parents and for Jayden.
24:39And it's not necessary.
24:41No way are we having any children asleep in the hallway.
24:44Jayden's a big girl and she's six years old.
24:47And she has a very pretty bedroom.
24:50And I would love, and I know Mummy and Daddy would love, Jayden to sleep in her own bed like a big girl.
24:57Okay?
24:58And we're going to get rid of that silly old couch there in the hallway because we don't need it.
25:02All of a sudden I felt her body start to shudder.
25:06You'll do it, honey.
25:07Keep talking.
25:08You'll be okay, Jayden.
25:09You're a big girl.
25:10You can do it.
25:11Okay?
25:12You're a big girl, honey.
25:13You're a big girl.
25:14You can do it.
25:15Okay?
25:16You're a big girl, honey.
25:17And my heart.
25:18My heart was, you know, was feeling it.
25:21I said, oh, you know, she's crying.
25:24You're a big girl, honey.
25:25If you have a bad dream, you can tell Mummy and I'll come back in the room and tuck you back in your bed, okay?
25:31You'll be fine.
25:35Part of me knew that she was doing it, trying to keep the purple couch and trying to manipulate us.
25:40But, like, the mommy part of you just, you see your child like that and you just want to stop it.
25:45You feel okay, Jayden?
25:46You're a big girl.
25:47Here it is, my little girl, the couch.
25:51You know, I know she likes it.
25:53I know she wants to play with it and use it.
25:56We're making giant leaps tonight because Bill's getting me to the couch.
26:03And when Joe told me that we had to get rid of the couch, it was a little bit of panic at first,
26:08and then it turned into relief where, like, yeah, we're going to do this, you know.
26:14Mommy's doing really well with Jayden, who's in there, in her own bed, so that's a good thing.
26:24Oh, there she is.
26:25It's the queen of the house.
26:26Hey, what happened?
26:28She got over it.
26:30And she's in her bed?
26:31Yeah.
26:32Well done.
26:37Well done.
26:39I'm really proud of you.
26:41She did fall asleep in her own bed with the knowledge that the purple couch was no longer there for her.
26:47I thought Joe was just a god.
26:54Now that I've taught Bill and Stacey the techniques, I'm going to go away for a couple of days because it's really important that they learn to do these on their own.
27:04When I come back, I would like to see Jayden with less attitude, and I would like to see Billy with less tantrums. How do you feel about that?
27:19Um, I think we can do it.
27:23Yeah.
27:24Yeah, because I mean we need to.
27:26I know that you can do it.
27:28Okay?
27:30So I'm going to go now.
27:31All right.
27:32All right.
27:33Take care.
27:34Thank you for everything.
27:35You're more than welcome.
27:36See you soon.
27:37Yeah.
27:38Take care of yourself.
27:39We will.
27:40Okay.
27:41So, what the anger was not having Joe here was that I'm going to miss the kind of step-by-step guidance that she gives.
27:46It's like having instructions for your kids, which, now my instructions are gone.
27:58I've just left Stacey and Bill, and this is a really exciting time for me because little do they know I'm going to be watching.
28:06I really hope that Stacey keeps on top of Jaden's attitude and that she uses all the techniques when she starts smart-mouthing and puts her in that naughty room when she's a cheeky madam.
28:17Down here, I get to play with it.
28:19Jaden, Jaden, Jaden, you're playing with the piano right now.
28:22I brought it down here so I can play with it. I brought that down here so Billy can play with it.
28:28Jaden.
28:29And I didn't brought that stick down here so Billy can play with it.
28:33Stop.
28:33That is not on.
28:36It's not acceptable. You don't even get in the morning. Let's go.
28:39Naughty room.
28:42You don't throw toys at your brother, Jaden.
28:44And you don't try and slam the door on me.
28:46You stay here until I come and get you.
28:52Good for you.
29:03Say sorry.
29:09Brilliant, Stacey.
29:11You've got the apology.
29:13See, now that's why the naughty room's working, Stacey.
29:15You're following through.
29:17Jaden, you're not going to sit out here and pout somewhere.
29:21Jaden, if you're going to keep paving this way, you're going to go back in your naughty room.
29:24Bye.
29:24You're not going to sit out here and pout.
29:25Jaden, I'm, no.
29:31I'm not going to give you a hug when you're behaving this way.
29:34You need to stop.
29:35This is your last warning.
29:38You stop now with the pouting or you're going back in the naughty room.
29:42I think Jaden is going to be more of a challenge to turn around.
29:44Let's go.
29:45We've kind of let this attitude develop over the last, like, two years at least.
29:49I'm tired of her attitude.
29:52She's a little more free-willed, independent, stubborn.
29:55So she's going to have a little bit, it's going to take a little bit more time with her.
30:01Okay, let's pick your toys up.
30:03Put them away.
30:05Good job.
30:06No, put them back in the drawer.
30:07We've got to go eat.
30:08Put them back in the drawer.
30:09Hey, Drew.
30:11No.
30:12No.
30:13Billy.
30:15Pick that up and put it in your drawer.
30:20Put them in the drawer.
30:21You're going to go back on the naughty step.
30:23This is not play time.
30:24Let's see how mom deals with this.
30:26Come on, Stacey.
30:29No.
30:31You're not listening again.
30:33You stay here until I come and get you.
30:41Sit right there.
30:42You stay there until I come and get you.
30:44You do not get up.
30:46They're hovering over Billy.
30:48This is not what I taught you guys.
30:50Sit down.
31:01He's behind you.
31:03I said no.
31:06Now sit down.
31:08No.
31:08Why did you smack Billy?
31:10Oh, that's it.
31:11That's the naughty step ruin now.
31:15They've just undermined the whole thing.
31:17Mommy.
31:17I need to get back to the Bailey house.
31:28After I've left the household, I go away for a couple of days and when I come back, I show
31:34the family footage because I like the parents to clearly see the mistakes they've made so
31:41that we can fix it.
31:43I've brought some footage here for the pair of you to see and I'd like us all to take a
31:48look at it.
31:48There are a few points I do want to talk about and perfect.
31:54Let's take a look.
31:56That's lovely to see the pair of you spending time with Jaden.
31:59But what room is that?
32:04That would be the naughty room slash guest bed.
32:11And video game room.
32:14Okay, we'll move the TV to the master bedroom.
32:16No.
32:17We'll just play the games out here.
32:18Okay.
32:19Okay, I like it.
32:20The pair of you are deciding where you're going to move that telly.
32:23I definitely think let's move the video and the TV into a different room and there's no
32:27mixed messages.
32:28If you're naughty, you go to the naughty room.
32:30Okay, let's carry on with this.
32:32You're not going to sit out here and pout some more.
32:34Jaden, if you're going to keep hanging this way, you're going to go back in your naughty
32:37room.
32:37Bye.
32:38You're not going to sit out here and pout.
32:39Right.
32:41She hasn't physically done anything again wrong that would warrant her to go into the naughty
32:48room.
32:49They're entitled to feel the way they want to feel, but don't send them to the naughty
32:54room because of it.
32:56If she's still sulking, we ignore that and we say, right, okay, do you want to come and
33:01help mummy in the kitchen because mummy's cooking now?
33:04Or let's have a look at the games and let's play a game.
33:08Discipline is one thing.
33:09And when they come out of the room or off of the step, we then change that tone of voice
33:14so it's an everyday voice again.
33:17Okay, is that clear?
33:18Mm-hmm.
33:18Yeah, Stacey?
33:19Mm-hmm.
33:20Okay.
33:22This is what we've got.
33:29We've got you disciplining Billy and putting him on the step.
33:33And each time he gets up because he thinks you're playing a game with him, you turn around
33:38and say, no, back on that step.
33:41But you don't come down to his level and you don't explain why he's sitting on that step.
33:47So now Billy thinks we're playing a game.
33:50Inevitably, he wears on your patience and grates that down.
33:54And then Billy gives him a smack.
33:56I've said no.
33:58Now sit down.
33:59And you stay there.
34:00What I don't want Billy to think is that every time you ask him to sit on the step,
34:06that it's going to take a smack for him to sit down on that step.
34:09Right.
34:10Because I know that the pair of you are quite capable of putting him on that step without
34:15having to give him a smack.
34:17And the first time it may take you an hour.
34:20And you think, my word, this is an hour.
34:22But the next day it will get less and less.
34:25But consistency is the key here.
34:28Time will take care of itself.
34:30It will.
34:31After Bill and Stacey have watched the footage, I am going to be around to give them support,
34:37to give them encouragement, and to show them exactly where they were going wrong,
34:43and how to correct that, so that the result can be everlasting.
34:50Jaden, not in the front room, please.
34:52Jaden, not in here.
34:53This is no longer a playroom.
34:56I think Jaden's attitude is going to go away fairly quickly with the naughty room,
35:02because she does not like going there.
35:04I'm glad you're spending my school.
35:05Now we're kind of hitting the point where it's just going to be persistence,
35:08and just accepting that this is what we need to do.
35:11We just have to do it over and over and over and over until it clicks and it works.
35:16The most important thing for me is actually the self-respect that I'm doing it right with the family.
35:24Look at me.
35:25Don't hit your plate with your cup.
35:29Do you understand?
35:30It gave me a reality check.
35:32My kids are going to be better because of it.
35:33Billy, do you want to go on the naughty step?
35:36No.
35:37Okay.
35:38Then don't hit your plate with your cup.
35:40Excellent, Bill.
35:41You came right down to Billy's level.
35:43The kids know that, you know, Daddy's not just going to, you know,
35:46stand in the corner of the kitchen and not get involved anymore,
35:49that he's a presence, and that they're going to deal with both of us when they're in trouble.
35:53That feels really nice.
35:55I've learned from the best.
36:03You're going to go play with Daddy now.
36:04You're going to go play with Daddy.
36:06The first day I met Jo, I wrote a note.
36:09It showed us Stacey.
36:10She laughed, and the note says, I think she's full of ****.
36:13So it was real tough for me after writing that note.
36:18Then all of a sudden I'm thinking, you know, the thing she's telling us is working.
36:21Like, throw the bottle.
36:23Yeah.
36:23Throw the bottle.
36:23Throw the bottle, Bill.
36:24Now I've got to go turn the note more towards me like I'm full of ****.
36:30Yeah, Dad, up on the slide.
36:33Go for it.
36:34Boy, do I owe her an apology.
36:36And I actually feel closer to my kids now because of Jo.
36:39I mean, I really do.
36:40Jayden, Jo's just going home now.
36:45So I want you to be a good girl for Mummy and Daddy, okay?
36:49All right?
36:51Okay.
36:53How could you not help get attached to Billy and Jayden?
36:58They're so beautiful.
37:01Sweetie.
37:02Bill?
37:03Yeah?
37:05Take care.
37:06Take care.
37:10Thank you for everything.
37:12You're more than welcome.
37:13Huge help.
37:14Bye-bye.
37:16Say bye-bye.
37:17Don't have a kiss.
37:18Oh, he's upset.
37:20Don't have a kiss.
37:21Bill and Stacey, be persistent and remember, you're in charge, the pair of you.
37:26Keep at it.
37:27Bye-bye, Jayden.
37:28Bye.
37:29Take care.
37:29You're more than welcome.
37:30Take care.
37:31Bye-bye.
37:31Say bye-bye.
37:32Bye.
37:33Kiss.
37:33Kiss.
37:35Kiss.
37:36Catch a kiss.
37:38Don't care.
37:40Hopefully, now that they have seen changes and there are improvements, that that will spur
37:45them on to make changes every day for the big picture.
37:59Jump.
37:59Jump.
37:59Jump.
38:00Yeah.
38:00Come on, my kid.
38:02Oh, my God.
38:03We're on our own.
38:04It's like moving out on your own the first time.
38:06You have to pay your own bills and to deal with our kids all by ourselves now, which I mean,
38:10it sounds pathetic because we're parents, but it's kind of like, it's daunting.
38:16Parenting is a puzzle.
38:17Joe brought in the last piece of the puzzle.
38:20You don't have instructions.
38:22You just have a whole bunch of pieces you got to put together.
38:24And you pray to God every day that you're going to put it together right and your child's
38:29going to turn out right.
38:30Oh.
38:31Yeah.
38:34I'm going to get emotional here.
38:36Okay, my turn.
38:37Oh, okay.
38:38I started thinking about it and I realized that the issues we're having with the kids
38:42are not necessarily the kids' issues, but there are issues, especially like with Jaden
38:46in her bed.
38:47Oh.
38:47God, if I had known it would be that easy, just boom, you know, 10 minutes of crying
38:52and we're done, I would have done it five years ago.
38:55Billy, he kind of thinks before he hits because he realized that there's consequences.
39:00I think having Bill and I coming together and kind of being united front with the kids
39:05has had a huge impact.
39:07I view myself as a parent now, as a better parent than I was yesterday.
39:13I only hope that in the future, I'm a better parent than I am today.
39:17Oh.
39:37Bye.
39:38Bye.
39:39Bye.
39:40Bye.
39:41Bye.
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