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Ryan will throw tantrums in public if he doesn't get his own way and has separation issues from Fanci whenever she leaves the house.
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00:00I'm in New York navigating the streets of Manhattan to get to a family that need
00:09my help. So let's take a look. Hi, I'm Fancy Sacks. And I'm Greg Sacks. We have two boys
00:14and we live in New York City. Ryan is five and Jonathan is three. I work in
00:19commercial and digital printing 60 to 80 hours a week. I work for a commercial
00:26real estate company, probably between 50 and 60 hours. We have a babysitter. She
00:31works Monday through Friday. Ryan has a very, very big personality. When he is into
00:41something and we either have to take it away or tell him no, he gets very upset. We'll
00:49have a meltdown in a minute. He'll physically try to kick me. We try to work through it.
00:58You know, there's a negotiation process. You want nice hot dogs? A hot dog, a hot dog,
01:03a hot dog. You're going to be able to see the real show. You're going to be able to watch
01:08the show. Oh, this is ridiculous. This little boy has a meltdown because he can't get his
01:14own way and the parents do everything but tell him off. Jonathan will feed off of Ryan's pattern.
01:22Jonathan will have a tendency to hit. Being out with the boys, it's always exciting.
01:30You want to go to one place, they'll want to go to somewhere else.
01:33I don't like pizza. You don't like pizza? Why? Everyone likes pizza.
01:37I like hot dogs. And then we'll struggle with that for 20 minutes.
01:42We'll have hot dogs tomorrow. No, I don't want a snack.
01:46What do you want, Ryan? I want hot dogs. Don't argue with him. Get him a hot dog.
01:52I have to admit that I do indulge the boys. We're going to go get little toys now.
01:58I buy toys for my boys maybe three times a week. I do have a lot of guilt working,
02:04leaving my children. The toys are brought out of guilt.
02:07If they don't get the toys that they want, there's always the jeopardy of a meltdown.
02:11Oh, okay. Why do they have to get a toy every time they ask? These parents are afraid to say no.
02:18Living in an apartment in Manhattan, we are constrained with the space. The kids have so many toys
02:23and it's just overwhelming. Let me pick up the mess that your brother made.
02:26The apartment is totally overrun with toys. There's no space in this apartment. It looks more like a toy store.
02:33Bedtime is our biggest struggle. I stay in the room with them until they fall asleep.
02:39Jonathan has a smaller toddler bed, so I'll lay on the floor.
02:42I'll hold hands with him just to make sure he goes to sleep.
02:45Are you kidding me? Both boys at different times of the night
02:49will wake up and come into our bed. They sprawl out all over the bed.
02:54I'm usually backed into a corner or there's a foot in my face.
02:58I honestly haven't slept in four years and I'm exhausted.
03:01Supernanny, we need your help.
03:04Finally, these parents have said something with authority.
03:08Hey, Cappy, you couldn't step on it, could you? A family needs my help right now.
03:12Hello. I'm Jo.
03:30Oh, you're pleased to meet you. I'm Fancy. Nice to meet you.
03:32Welcome to our home. Come on in.
03:34I didn't know what to expect. We were anxious. I was actually a little nervous.
03:40This is my husband, Greg. Hi, Greg. Pleased to meet you.
03:43Pleased to meet you. How are you? How are you? How are you?
03:45Good to see you, too. I felt kind of excited.
03:47Just wondering how everything was going to unfold.
03:49Hi, boys. This is Ryan and Jonathan.
03:51Hi, Jonathan. Hi. Shake your hands.
03:55Hi, Ryan.
03:57Where are you going? I was going down for a couple of minutes.
04:00What?
04:01Almost immediately, Mum's New York schedule meant that she needed to run some errands.
04:06Ryan started to kick off.
04:08All right, so I'll be home, OK, in a couple of minutes.
04:10You won't even know that I'm going. Ryan, Ryan.
04:12Why are you going to go outside? Listen to me. Listen to me. Come here.
04:15Come here, Ryan. Come here. Come here.
04:18Ryan, come here for a second.
04:21Instead of Mum just leaving, she fed into this whole temper tantrum.
04:26That he was having.
04:28Ryan, come on.
04:30It's OK.
04:31I'm going to come back. I'm going to check the mail.
04:33I have to go up the street for a couple of minutes.
04:34I want to go with you.
04:36He wanted to know where I was going, when I was going,
04:38when I was going to come home. Can he come with me?
04:41And that usually, that happens every day.
04:45You want to give me the special kiss hug?
04:47You know, I feel bad because, you know, I want to be with him.
04:50But I do have places to go. I have to be at work.
04:53So it's, it's, it's hard.
04:56You know what? When I come back, we'll all go out.
04:58We'll all go outside.
04:59And you can come with me.
05:02Fancy finally got herself out of the door.
05:06During Mum's absence, I started to look around the house.
05:09And I realised how suffocating it was.
05:12It's very difficult to find large space in Manhattan.
05:16And this family have confined space.
05:19And they have chosen to cram that space with clutter.
05:24With all these objects everywhere around the house,
05:29it's quite suppressing to be around,
05:32let alone to effectively parent.
05:36Blimey!
05:37There are so many toys here.
05:39There are toys that they've outgrown.
05:41They're too old for a lot of these toys,
05:44and it's just cramping up more space.
05:46Mum returned to give the boys some lunch,
05:49and that's when I noticed all these strollers.
05:57Just the four buggies?
05:58Oh no, we have like seven of them.
06:00Seven buggies?
06:01Two are in the car.
06:02You've got the two of these portable ones.
06:06Two of those.
06:07You've got this.
06:09The red one used to get used before we had two of those.
06:12Does that mean it doesn't get used?
06:13Less and less, but this is like my favourite,
06:15this is my favourite stroller.
06:16It's sort of sentimental at this point.
06:18Yeah, this one I love.
06:19Right, okay.
06:20I'd only been in the house a couple of hours observing,
06:22and I certainly saw a few issues
06:24that I knew would need to be addressed.
06:25I wanted to take Mum aside
06:27and talk to her about Ryan's behaviour.
06:29You know, Ryan is definitely attached to me,
06:32and anyway, he does have separation issues for sure.
06:35Is that hard for you as well though?
06:37The separation?
06:38Yeah.
06:39Oh yeah, absolutely.
06:40I mean, when I leave these kids every day,
06:43you know, it's hard for me, of course.
06:46The other thing with Ryan is like,
06:48and maybe I also helped feed into this case,
06:52is that he always wants this, that, that.
06:55He wants to go to toy stores every day.
06:57When you buy and you buy and you buy,
06:59what hole is it trying to fill?
07:02Maybe because I'm not here.
07:04Maybe because I'm not here.
07:05So I feel guilt.
07:07Hey, it's not easy for this family.
07:09They work long hours,
07:10they've got a child carer to look after their kids,
07:13and they feel guilty for it.
07:15So they buy their way out of it
07:17and tolerate behaviour that, let's face it,
07:20they shouldn't be tolerating.
07:31At one point, Ryan got hungry for a snack,
07:33and he wanted waffles.
07:35You know what?
07:36You had this for breakfast.
07:37So let's have, you can have apples or Cheerios
07:39or cheese or yogurt.
07:41No!
07:42Do you want a sandwich?
07:43I can make you turkey.
07:44No!
07:45You can make you turkey and cheese.
07:46No!
07:47You want to choose your yogurt?
07:48You can have yogurt.
07:49No!
07:50No? Okay.
07:51His mind was set.
07:52He wanted the waffles,
07:53and he wasn't prepared to take no for an answer.
07:58Ryan wants what he wants when he wants it.
08:01Come on, let me show you.
08:02Let me open the refrigerator for you.
08:03Come here.
08:04He just clung on to them for life,
08:05and then started to have a temper tantrum,
08:07hoping that she would give in to him.
08:13I know. I know.
08:14I know you like people.
08:15I know.
08:16I know you're upset.
08:17I know you like these waffles.
08:18We have so many things.
08:20We have so many things to choose from.
08:22Let's just put this back.
08:23You want an ice pop?
08:24You can have an ice pop.
08:25Is this something that you want?
08:27No!
08:28No.
08:29No? Okay.
08:30Do you want more mac and cheese?
08:31No!
08:33And then Ryan grabs the waffles
08:35right back out from the freezer.
08:40I'll try coaxing him,
08:42talking to him on my lap,
08:43reasoning with him,
08:45and then ultimately I'll have to, like,
08:47wind up promising something.
08:49You could eat them every single morning for breakfast,
08:52because I know they taste really good.
08:54You could eat them every single morning.
08:58Mom should have just taken the waffles
09:00when she realized that he wasn't prepared to cooperate.
09:03Instead, she fed into this whole manipulation.
09:06Do you want the turkey and cheese?
09:08Cheese. Cracker.
09:09Cheese on the cracker?
09:10No, cheese.
09:11Cracker.
09:12Okay.
09:13Eventually, Mom left the room with the waffles,
09:15but what a palaver getting them in the first place.
09:18Come on.
09:20Come on.
09:21Don't give me a hard time.
09:22It was almost 8 o'clock,
09:23which is time for the boys to go to bed.
09:25However, these kids are fearful
09:27of being separated from their parents.
09:29Come on.
09:30Stop.
09:31Once Dad dragged Ryan into the bedroom,
09:33things started to calm down.
09:35We try to read to them in bed,
09:37and then Ryan will bide for Fancy's attention
09:39and tell, say, Mommy, sleep with me.
09:42And I'll try to hold Jonathan's hand so he stays calm.
09:44Dad did get up when he thought that Jonathan had fallen asleep,
09:46but that was wishful thinking.
09:47That's what we're going to do.
09:48Bye-bye.
09:49What are you doing?
09:50Easy, easy, easy.
09:51Come with me.
09:52Come with me.
09:53Almost 45 minutes later, nobody was going to sleep.
09:55In fact, these boys thought it was time for midnight feasting,
09:58with Mum and Dad's approval.
10:15What is this? This is the snack before the bed or the...
10:18This is, like, a little snack. Usually...
10:21I don't know what this is.
10:22Finally, the boys were in their bed
10:25with Mum and Dad right next to them.
10:27Jonathan fell asleep, which meant that Dad could get up,
10:32but Mum was still there.
10:34This would be the time for me to leave now.
10:37Well, thank you for a nice evening.
10:39Thank you for a wonderful day. OK, and a good day.
10:41Yes.
10:42See you tomorrow. Oh, OK.
10:44Good night. Good night.
10:45I knew when I left that Mum and Dad would have a restless night
10:48because there's no doubt that these boys are going to be up
10:51and in their bed.
10:52Bye-bye. Bye-bye.
10:54And sure enough, that night, the whole family were tossing
10:57and turning in Mum and Dad's bed.
11:00I think that Mum and Dad are going to have a rough morning as well
11:03because I've got a thing or two to say to them.
11:14The first thing that I want to discuss with you both is your home.
11:22I mean, there is so much stuff in your apartment
11:26and you're continuing to add.
11:30We work during the week, so when we get home,
11:33I don't really feel like pulling stuff out of the shelf.
11:36So we really need, like, a weekend or a vacation.
11:38There's so much here that you can't do anything.
11:42It's kind of like, well, what's the point?
11:43You can't get at anything.
11:45You're living on top of stuff that you just need to clear out.
11:48And you don't need a vacation to do those things.
11:51A vacation is for you to relax.
11:53You're right.
11:55Let's talk about the kid's behaviour.
11:57When Ryan doesn't get his own way, he just freaks out.
12:00He goes up onto his tippy-toes, he stiffs himself like this,
12:04really, really starch, OK?
12:07And then he starts to cry.
12:09He has learnt he gets what he wants when he behaves that way.
12:13Can it be fixed in a heartbeat?
12:16But it needs two parents that are consistent
12:19and it takes, basically, some tough love
12:22in saying no is no today, OK?
12:25I mean, there's no reason why you guys can't be polite.
12:28But no is no.
12:30I mean, look at the toys.
12:32I want a toy and he gets a toy all the time.
12:35I mean, how many toys have these kids been brought home?
12:38A lot. Yeah, it's gotten...
12:39Way more than enough.
12:40It's gotten over the top.
12:41I mean, we have overindulged them.
12:43He looks in our bags to see, like,
12:45like a Santa Claus coming home every day.
12:47Like, what do you have for me?
12:48You wait. It'll be 12.
12:50He'll be asking for a bike every time.
12:51You know, I mean, it's just ridiculous.
12:53You're filling your time that you don't spend with your kids
12:57with buying them things.
12:59Your kids don't want or need these toys.
13:03They don't.
13:03What they want is quality time with two parents
13:07who are going to be fair and funny and silly with them,
13:10but are going to give them guidance and directions
13:12and raise them with healthy family values.
13:16The last thing I want to talk about is bedtime.
13:20You're laying on the floor to get your child off to sleep,
13:24touching their fingers,
13:26and then you're in bed with Ryan.
13:28I mean, you've got to laugh because it's so...
13:30You don't... If you don't, you'll cry
13:32because the pair of you are absolutely knackered.
13:35I fall asleep before Jonathan does on the floor.
13:37She'll leave me there for three hours.
13:39At 1 in the morning, I'll wake up.
13:40My body will be stiff as a board.
13:41Why did you leave me here for three hours?
13:43Oh, you look comfortable, Greg.
13:45But it's... But it's crazy.
13:47Four and a half years, you guys haven't slept in your own bed
13:49on your own. I mean, that's ludicrous.
13:51Sure.
13:53So we need our lives back.
13:55We need to get it all together as a family
13:57and make sure we're all on the same page
13:58and be consistent, get the structure.
14:00We're going to do a lot and put it in place
14:03to change the circumstances.
14:05So let's... No more talking.
14:07Let's not talk. Action.
14:08OK, let's walk the walk instead of talking the talk.
14:11Thank you very much. Thank you.
14:19First thing I want to sort out in this house is all the clutter
14:22so they can have some more breathing space.
14:25We have four strollers in this house.
14:30Two have to go.
14:33Oh, no.
14:36This one, this one.
14:37That's, like, brand new.
14:38I just... I just spent $100 on that.
14:40You want to give it to the red one?
14:41No, that's my prized possession.
14:43But we don't need it, though.
14:45All right, chop, chop.
14:46You have one minute to make a decision.
14:48Fancy, what's it going to be?
14:49This one or that one?
14:51Ten, nine, eight.
14:54I was still torn because I love that stroller.
14:57You know, although it really will break my heart.
14:59I mean, I'm willing to donate this stroller.
15:02I love that stroller that I gave away.
15:04I still... I still am having feelings about it.
15:09I personally think when Fancy let go of that stroller,
15:12she thought, what the hell,
15:13I might as well just stop being militant with everything else.
15:15Is that a keeper?
15:16Don't be sentimental.
15:17Get rid of it.
15:24Mum and Dad had cleared up everything apart from the kids' toys,
15:28and I've got a plan for that.
15:30But what I thought this family deserved was a little bit of fresh air.
15:34So, I think we should take a nice, brisk stroll.
15:39OK, we're off for it.
15:41Why don't we go up to Times Square and have a walk?
15:44OK.
15:45Let's go. Come on, boys.
15:46Right off the bat, I want to put Mum and Dad to the test.
15:49Every time they go out, they buy the kids a toy,
15:53and I'm not allowing that this time.
15:55What I want to see is how Mum and Dad react if they start kicking off.
16:01I was like, I don't know what is going to happen.
16:03Ryan is going to have a total meltdown
16:06because we're going to pass his favourite toy store.
16:08He is going to be kicking and screaming to go into that place.
16:13As we started to walk towards the toy store,
16:16I could see the meltdown coming.
16:19Sure enough, as we passed the toy store,
16:21the boys wanted in.
16:23I want to go to the toy store.
16:25You want a pretzel?
16:26No, I want to go to the toy store.
16:27Oh, yeah. You want a pretzel, Jonathan?
16:29We're not going today.
16:30I don't.
16:33And predictably, Ryan had a meltdown.
16:38All right?
16:41Ryan?
16:43We're not going today.
16:45We go here all the time, and you have many, many toys.
16:49Let's look at my store.
16:51Let's look at some other store.
16:52It's heartbreaking to me to see my son crying like this,
16:56and then it's also embarrassing.
16:58Let's get a pretzel.
17:00No, no, no, no, no, no, no, no.
17:01We're not pacifying with food.
17:02Hold on. No, no, no.
17:03Let's not pacify with food.
17:07We're leaving.
17:09Let's go.
17:09Let's go.
17:10Let's go. Come on.
17:13Mum and Dad did a good job holding their ground.
17:15In the end, they managed to just drag him past the shop,
17:22but he kept harping on.
17:24I need you to be strong enough to say, no, we're not going today,
17:27because Mummy chooses for us not to go in there, OK?
17:30Ryan, listen to what Mummy's telling you now.
17:33Ryan?
17:33Turn around and listen to Mummy.
17:34Ryan?
17:35I don't want to go into the store.
17:37We're not going.
17:39All right, let's move on a bit.
17:41Let me take him for a second.
17:42I'm tired.
17:44He just didn't stop.
17:45I'm tired.
17:49And these parents didn't know how to handle him,
17:52so I thought what I'd do is show these parents how to do it.
17:55OK, that's enough.
17:57Right now, that is enough, OK?
18:00No crying, no temper tantrum, OK?
18:04No pulling those faces.
18:05And he looked at me and thought, this lady's having none of it.
18:09And I think as soon as these parents have realised,
18:11they're not prepared to tolerate his nonsense,
18:13he gets that very quickly.
18:15Right, let's see some good boy behaviour.
18:17Any nonsense, and I'm putting you on time out.
18:21When Ryan responded to Joe that we stopped crying
18:25and the meltdown went away instantly, it was like magic.
18:32Back at the apartment, we still had that massive heap of toys to deal with.
18:37I was about to go through the same process with these two young boys,
18:41as I just had with the parents.
18:43But this time, I was going to add a little twist to it.
18:45Jojo's brought these in for you, OK?
18:48You're going to be toy rangers today.
18:50These toy ranger hats are going to be a little incentive for the children,
18:55and then I'll show mum and dad how they can use these on a daily basis.
18:58You're going to organise the toys and work out which ones you're going to keep
19:05and which ones we're going to give to other little boys and girls.
19:10And the boys, once they were given very clear direction,
19:12got on and just did it.
19:13No, no, my love.
19:15You want to give it away?
19:16Just start in the big box.
19:17Just this away.
19:18You sure? OK.
19:25It's a really good idea for children to sort through their toys every now and then
19:29and get rid of the stuff that they've outgrown.
19:32Not only does it reduce clutter, but it also teaches them how to be charitable.
19:36Look how this is shaping up, look.
19:37Unbelievable.
19:38Look how this is shaping up.
19:39Ryan, come on.
19:40When all the toys were cleaned up, Joe came in with an area rug for our living room.
19:53We haven't had one since the kids were born.
19:59Oh, that's nice.
20:01Lovely.
20:02Now that they have a nice family area, mum and dad can use the toy ranger hats to continue picking up.
20:09When they're playing today and you ask them to put away, get them to put their toy ranger hats on.
20:13OK.
20:13It's toy ranger time.
20:15That's your little ritual in your house.
20:16It's toy ranger time, which means put the caps on, get tidied away.
20:20OK.
20:26The home has certainly become more of a sanctuary for this family,
20:30but what will be important is that when mum chooses to leave,
20:33it doesn't provoke a temper tantrum by Ryan.
20:36You are going to go up to Ryan and very confidently say,
20:40Mummy's popping out for an hour.
20:42Feeling really good about it because we shouldn't feel guilty.
20:45All right.
20:46Big squeeze.
20:47Kiss.
20:47Smile, smiles.
20:49Bye-bye, everybody.
20:50I'll see you when I get back and you are going to walk.
20:53OK?
20:53OK.
20:54I was like, really?
20:55You think I'm going to be able to get out of this apartment without
20:58everyone clinging to my leg and jumping all over me?
21:04Hey, kids.
21:06Ryan, Dad.
21:07I'm going out for an hour and I'll be back.
21:09Let me give you a hug and kiss.
21:10Where?
21:11I love you.
21:12Where?
21:13I love you right now.
21:13Where?
21:14I love you.
21:15What time will you be here?
21:16Love you too.
21:16In one hour.
21:17I'll be back.
21:17I'll see you later.
21:18I love you guys.
21:19Do you want to come for tonight?
21:20In one hour.
21:21I said, I'll see you later.
21:22I kissed everyone goodbye and I was able to leave.
21:25I couldn't believe it.
21:26Because mum wasn't apologetic and she didn't act guilty when leaving,
21:30the boys just accepted it as a matter of fact.
21:33And there was no meltdown.
21:34Once my wife didn't feed into it, it was OK to leave and there was no problem.
21:40If mum continues to use this technique, she'll feel really good about going to work
21:45or anywhere else and Ryan will feel OK about it as well.
21:51Because these kids are fearful of being separated from their parents,
21:55it's meant that bedtime has been like a circus for this family.
21:59So I need to deal with it head on.
22:01We're going to do the sleep separation technique.
22:04The beds are set up like this.
22:05Mm-hmm.
22:07What I want the pair of you to do is to be facing this way.
22:11You're looking away from them and you're at an angle.
22:14There will be no talking.
22:17OK.
22:17OK, there will be no conversations had whatsoever.
22:21This technique gives the child reassurance that you're around without having to be in their bed.
22:27But they're initiating sleep by their self.
22:30And in case the kids got up in the middle of the night,
22:33what I did was to give mum and dad a second technique called the stay-in-bed technique.
22:37You're going to take your child by the hand, tuck him into bed and say,
22:43it's bedtime, darling.
22:44If they get up a second time, you'll say to them, it's bedtime.
22:49And if the third time they get up and try and come back into your bed, you'll say nothing.
22:53I then gave mum and dad some earpieces so they could hear my instructions clearly on my walkie-talkie.
22:59And then I set up camp in the living room with my monitor.
23:03I love you so much.
23:05OK, guys, let's turn the lights off.
23:08I didn't know how the kids were going to handle it, how I was going to handle it.
23:12I don't like sleeping every day.
23:16You know, it's been close to five years that this has been going on, so it's in their brain.
23:21Jonathan fell asleep pretty quickly, so I got dad straight out of there.
23:26But that's when the fireworks began.
23:27Mom! Mom!
23:33Aside from everything else, mum was just worried that the screaming was going to wake up Jonathan,
23:39and then there would be two kids screaming.
23:44I want to go into my room.
23:46The worst part was that I couldn't talk to him.
23:48Mommy, I want to tell you something. Mommy, I want to tell you.
23:54I felt really bad that I couldn't communicate to him why this was happening, why I was doing this.
24:00As you know now, he's desperate for the communication, but he needs to learn.
24:05This is night time, and night time means no conversation. It means bedtime.
24:09Oh, mommy, mommy.
24:13Give me a kiss, mommy. I want to hold your hand.
24:17You're doing real good.
24:19If Joe was not talking to me in the airpiece, I would have definitely crashed.
24:25I wouldn't have made it through.
24:28If he's fully asleep, you might as well come out.
24:31After 90 minutes, both boys were asleep.
24:35But inevitably, they were going to wake up in the middle of the night like they've done for years.
24:44So tonight, when you retire off to bed, when the kids do come in,
24:50what you're going to do is to adopt the stay in bed technique.
24:53Basically, we just hold our hands, walk them right into bed and say,
24:57good night, darling. And that's it. Second time, good night. Third time, nothing.
25:02Yeah. Shortly after midnight, Dad got a chance to do the second technique.
25:11I love you.
25:13Remember the technique.
25:14Come on, come on, come on. Come back to bed. Come on.
25:17No! Greg, you're not doing it properly.
25:23Remember, don't panic. You just be very quiet.
25:25You're like, shh, shh, shh, you're doing all of this.
25:27Shh, shh, shh, shh.
25:29You know, you're just taking home and saying, it's bedtime, darling.
25:31OK. And tuck him into bed, OK?
25:37And then Jonathan started to call Mum's name from his bed.
25:42And that's when Mum's heart started to break.
25:44But can we go over there and, like, soothe him?
25:46Even though he's in his bed.
25:47Do you think anything you do will soothe him?
25:51What do you think will soothe him right now?
25:54Do you think that's enough?
25:57What does he want? What soothes him?
26:01And you walk out the room and he'll cry again.
26:03Because what he wants is in bed. He wants your bed.
26:12Jonathan came out. Ryan came out.
26:16Mum went in. Dad went in. Mum came out. Dad went out.
26:20I mean, it went on for quite a while.
26:22Bobby.
26:25I don't like my room.
26:27I don't. I want to sleep but Bobby.
26:37Bobby.
26:40I know. I know.
26:41I know.
26:41They were crying. They were upset.
26:43It was definitely hard.
26:45I didn't think it would ever get, be over.
26:47I don't want to sleep in my bed.
26:57These parents did stick with the stay in bed technique,
26:59and they took the child back into their bed.
27:03The boys were finally in their bed and quiet for the time being.
27:07But it was around 2 o'clock in the morning,
27:09and we were all pretty exhausted.
27:11Mum and Dad had done extremely well,
27:14but it was time for me to leave to see how they'll do without me.
27:18I'm leaving you for a couple of days.
27:20Everything you've been taught, I want to see you guys implement.
27:25Seriously, if you guys do not do it while I'm away,
27:29you're going to go back to square one.
27:31If you have them in this bed tonight,
27:33you're cheating them, you're cheating yourself.
27:36This family are depleted, sleep-deprived,
27:39so it's going to be even more important that when I leave,
27:43they continue to do this technique.
27:46It wouldn't surprise me if when that front door shuts,
27:48those kids hear it and they're running back in that bedroom.
27:50See you in a couple of days.
27:52Give the kids a kiss for me when they wake up.
27:54You're welcome. I'll see you when I get back.
27:57They do know full well what they need to do whilst I'm gone,
28:00starting from keeping those boys in bed tonight.
28:03The question is, will they have the willpower to do it?
28:06This family had a lot to work on in my absence,
28:18and I really do hope that they've been able to stick
28:21with the techniques that I left them.
28:23Good morning. Hello.
28:25I didn't know what she may hone in on, what she might say.
28:29Are we ready to take a look at the DVD?
28:33Oh, yeah, sure.
28:35That didn't sound too enthusiastic.
28:37Throw it right at us, whatever you have.
28:38All right, let's take a look at this.
28:40Bedtime after I went, OK?
28:43Yes.
28:44See you in a couple of days, give the kids a kiss for me
28:46when they wake up.
28:47Give the kids a kiss for me when they wake up.
28:48Eh?
28:49Eh?
28:50Eh?
28:51Eh?
28:52Eh?
28:53Eh?
28:54Eh?
28:55Eh?
28:56Eh?
28:57Eh?
28:58Eh?
28:59Eh?
29:00Eh?
29:01Eh?
29:02It's your turn.
29:03Eh?
29:04Eh?
29:05Eh?
29:06Eh?
29:07Eh?
29:08Eh?
29:09Eh?
29:10Eh?
29:11Eh?
29:12Eh?
29:13What I see when I watch that is basically you guys recognising the importance of everybody
29:19getting sleep.
29:20The fact that you have the strength to put them back and hold faith in the technique
29:23that you know that you can do is what's going to give you the results and already you're
29:27seeing them.
29:28So just keep, keep on with that.
29:31Toy Rangers.
29:32Alright guys, let's start picking up.
29:34I didn't make the mess.
29:36The thing is, you both have to clean up because they're both your toys.
29:39You have an option.
29:40We either play and we don't watch TV or we put this away and we watch some TV.
29:45I want to see you start doing it now.
29:48Come on Toy Rangers, let's go.
29:52Excellent.
29:53Good job guys.
29:54Excellent job.
29:55Good job.
29:56Good clean up.
29:57Good job.
29:58Lovely, lovely clear explanation to the children there Fancy.
30:03We can leave it or we can tidy it and we can do this afterwards.
30:07So you made it very clear to them and that clear direction allowed them to make a choice
30:12and they jumped into it.
30:14Fabulous.
30:15Absolutely fabulous.
30:16Okay, let's take a look at the naughty store.
30:18I want a lollipop.
30:20Get one later right now.
30:21You already have one.
30:22No.
30:23You're doing really good.
30:24No.
30:25There are no lollipops.
30:26I want a lollipop.
30:27Stop your crying and let's go on and play some puzzles.
30:35If you don't behave, you'll go in the naughty chair.
30:39Sit down in a chair now.
30:43Mommy loves you.
30:44Get a lollipop later.
30:45This really was a case of ignoring it.
30:46I want a lollipop.
30:47I want a lollipop.
30:48I want a lollipop.
30:49Well, we haven't got any, darling.
30:50We just ignore it.
30:51I was a little torn about this because I didn't think I should have put him on the naughty
30:52chair for this particular reason.
30:53You put him on there knowing you shouldn't have put him on there.
30:54And so it was hard for you to even...
30:55You can't even ignore it.
30:56I was a little torn about this because I didn't think I should have put him on the naughty
30:59chair for this particular reason.
31:00You put him on there knowing you shouldn't have put him on there.
31:03And so it was hard for you to even...