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Walmart's Justin Breton and TalkShopLive's Bryan Moore on the importance of relatability of content | Variety Studio presented by Canva
Variety
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10/9/2024
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00:00
Content is different for everybody, right?
00:02
And I think one of the things that we've learned is that it is so
00:04
important for content to be relatable.
00:07
And so we always, when we're onboarding partners,
00:10
we're like, don't oversell, don't overproduce.
00:13
Really make it something that feels as though you're inviting somebody into
00:16
your space.
00:17
We actually did, I think this is one of my favorite examples,
00:19
we did a live stream earlier this year with Revlon.
00:22
The live stream was hosted by Ashley Graham, and
00:25
they did it from a bare studio space.
00:27
I mean, it was like a foldable table with beauty products.
00:31
Ashley was joined by her makeup artist, and
00:33
they just, the focus was on the products.
00:35
And it was a bare face to a beautiful, well,
00:39
the faces were beautiful to begin with, but they, of course,
00:43
used the Revlon product, and they created a seasonal look that was timely,
00:48
was relatable, and it just, it was not overly produced.
00:51
It was so authentic, and
00:53
the amount of time that was spent watching that live stream,
00:57
I think exceeded everyone's expectations, and
00:59
certainly exceeds the expectations or benchmarks that you might find on
01:02
social platforms.
01:03
And so, for me, it's that relatability, that authentic,
01:07
invite people in approach that I think works really well and
01:11
is a part of our playbook and what we recommend to all partners.
01:14
And I think one of the things that's so different from home shopping on
01:19
linear television that we get to experience together is that people can
01:23
engage in the video while it's live, right?
01:26
So the content is also changing in real time based on what people wanna see,
01:32
why they wanna see it, and we always, we talk about how what's so
01:38
unique about what we do is it's really creating content that connects to
01:42
commerce as opposed to leading with the sale and connecting the content.
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1:19
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