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Kelly Donahue Shares the Developments of Ford Integrated Services | Variety Studio presented by Canva
Variety
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10/8/2024
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00:00
What is Ford Integrated Services?
00:02
Yeah, I mean, it's a brand new division.
00:03
It was founded about a year ago.
00:05
And it was built to essentially create and deliver
00:08
new products and services and customer experiences
00:11
that sort of meet at the middle of hardware and software.
00:14
So what I mean by that are things like security packages.
00:18
So moving from your traditional car alarm
00:20
to things like remote monitoring through the Ford app
00:23
or getting pings if somebody jacks up the back
00:25
of your truck to tow it away.
00:27
Or things like Blue Cruise, hands-free highway driving
00:30
to ideally give you a little bit of sort of mental load,
00:34
mental time back when you are on the highway
00:36
or when you are in stop-and-go traffic.
00:39
So these are kind of critical kinds of services, actually.
00:44
I'd like to think so.
00:46
I mean, our focus is on ideally giving our customer
00:49
a little bit of time back or making the most of their time
00:52
and ideally making their lives easier.
00:53
Another thing we're looking at is really building out
00:56
our entertainment offerings in the center screen of the car.
00:59
So we just launched our new Ford Digital Experience software
01:03
and now you can download apps and watch Prime Video or Tubi,
01:07
who I just saw earlier, or Peacock or Max
01:11
right on the center screen while parked.
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