Future of AI Training: What If Field Techs Had a Mentor in Their Ear? - Derek Crager Interview
Episode Summary:
Imagine training field techs without manuals, screens, or slow systems. What if they could get real-time, expert guidance—right in their ear—while on the job?
That’s the promise of Pocket Mentor, a revolutionary voice-first AI tool created by Derek Crager, founder of Practical AI. In this conversation, we explore how voice-activated knowledge delivery is transforming workforce training and performance—especially in the trades, field services, and industrial roles.
This isn't science fiction. It's happening now.
🎧 Full Podcast Audio: https://play.acast.com/s/5cd334e4e3b953af742edd5d
📺 Watch on YouTube: https://youtu.be/I_NuUtnlLhQ?si=sn_Gfi4pnBUYZM8R
Key Takeaways:
How Pocket Mentor delivers live, voice-first AI guidance
The end of outdated manuals and laggy knowledge bases
Boosting field tech confidence, performance, and safety
The role of hands-free AI in modern training
Why “screen-free support” is the future of workforce development
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Mason Duchatschek is a bestselling author and business strategist featured in Entrepreneur, Selling Power, and The New York Times. This channel delivers practical leadership, hiring, and workforce transformation strategies through the lens of Workforce Alchemy.
About Workforce Alchemy:
We help companies: ✅ Hire smarter ✅ Increase productivity ✅ Reduce turnover ✅ Prevent conflict and drama ✅ Boost employee engagement
00:00There's not enough people performing skilled trades.
00:04So what has happened is that we start bringing in individuals and we make a promise to train them, but we don't get the chance to.
00:12So they want to solve the problems and earn the money that they make.
00:16And so that knowledge gap happens when they don't have that information, then the result is operational downtime.
00:24That's where Pocket Mentor comes in.
00:26And you mentioned it's not an app.
00:28It's not Internet based.
00:29You don't need a laptop.
00:30You don't need a tablet because any technician that is looking at work instructions on a tablet or a computer, they're using their best tools, holding the instruction rather than listening and doing.
00:45With Pocket Mentor, it is conversational and it just walks them through with their hands free to hold the tools that they need to get that job done.
