00:00Good morning this is Janice with Medical Center. Yeah, hi my name is Rick Carter. I need to make an appointment with one of your doctors. I'm having some problems with my memory, just like my short-term memory.
00:13Okay, Mr. Carter. Yeah, we have a doctor here who can help you with that. Did you get my name? Yes, Rick Carter. I got you, Mr. Carter. Okay, great. Yeah, and so yeah, I'm calling because I'm having problems with my short-term memory.
00:28I don't know, this started happening recently, and so I need to make an appointment with one of your doctors. Okay, great. We have a doctor here, a doctor that can help you with that. He's very good with that.
00:40Help with what? What can he help with? He can help with your short-term memory problems. Yes, right, right, yeah.
00:49Well, we can put you in on Tuesday at 4 p.m. And this is for what again?
00:58This is because you're calling the Medical Center Clinic for a doctor to help you, to examine you for your short-term memory issues.
01:10That's perfect because, you know, I need that. You know, I don't know, something recently I had trouble with my heart disease and all that.
01:17So, yeah.
01:18Oh, right. Right. That sounds like a short-term memory issue. I'm sure that once the doctor examines you, you guys can go forward from there. Yeah.
01:29So, is that date okay for you?
01:33Date? What date?
01:36Tuesday at 4 o'clock.
01:38Tuesday at 4 o'clock. Okay. Sounds good.
01:41All right. Great. Bye.
01:43Bye.
01:43Bye.
01:44Bye.
01:45Bye.
01:47I'm going to call back.
01:58Hi, this is Janice.
02:00Yeah, hi, Janice. My name is Rick Carter, and I need to make an appointment with one through the camera.
02:05I'm going to call back.
02:07Yes, Mr. Carter, we actually just spoke a few times ago.
02:13You spoke to one of the doctors?
02:15No, Mr. Carter, you spoke to me. You called to request an appointment.
02:22Nope. First time calling.
02:26You're having a memory problem, so you don't remember that you just called me.
02:32You said I just called you?
02:34Yes.
02:35Hmm.
02:36About your short-term memory loss.
02:38Yes, that's why I'm calling. Perfect. That's why I'm calling. So, I need to make an appointment with one of your doctors.
02:44I know, because we've already made the appointment.
02:48Okay, so do you have a doctor that can help me?
02:52Yes, Dr. *** can help you. We've already made the appointment. For Tuesday, I want you to come in on Tuesday at 4 p.m.
03:01I can't Tuesday at 4 p.m. I have an appointment to see a doctor about short-term memory loss.
03:07Doctor! There you go, Mr. Carter. And just come at 4 o'clock on Tuesday about your short-term memory loss that you obviously are experiencing right now.
03:19Okay. And what was your name again?
03:21My name is Janice.
03:22Janice, yes. So, like I was saying, I was calling to ask you about what happened to you, Bill. It's a little more expensive than you guys told me it would be, and I didn't know what happened.
03:35No, no, no, no, Mr. Carter. It's still me, Janice, from the medical center.
03:41Oh, what can I help you with?
03:44Nothing. You can't help me with anything. I'm not calling you. You're calling me.
03:49And now we're finished. You're going to come in on Tuesday at 4 o'clock to see the doctor. Right? You remember?
03:59All right. I'll take your word for it.
04:01Bye.
04:03Bye.
04:06One more time.
04:09She's very patient with you.
04:11Poor Janice.
04:14Hi, this is Janice.
04:17Janice, hi. My name is Rick Carter.
04:19I'm having trouble with some short-term memory loss.
04:21I didn't know if you had anyone on your staff that can help me.
04:24Okay, Mr. Carter, you're having a short-term memory loss right now.
04:28We've already spoken.
04:30You have an appointment here on Tuesday at 4 o'clock.
04:34You have short-term memory loss.
04:36I'm not a doctor, but I can for sure diagnose you're experiencing that because you keep calling me.
04:43You just called me.
04:44I'm pretty sure you just called me.
04:48No, I didn't call you.
04:51You called me, and I believe you're calling a cable, probably a cable reception.
04:56Yes, I'm having trouble with my DirecTV, so you can help me with that.
05:03I'm not with DirecTV.
05:04I'm Janice at the front desk.
05:08Janice.
05:08At the medical center.
05:10Oh, okay.
05:11What can I do for you?
05:12Well, you're already set.
05:14Mr. Carter, you're already set.
05:15Like I said, I'm calling because I need to make an appointment for short-term memory loss.
05:19I know you do.
05:20Well, Janice, please don't be upset because I'm Jared from Jared and Katie in the Morning on 1075 KZL,
05:27and you've been phone tapped.
05:29Oh, no way.
05:33Oh, my God.
05:34You're going to get me fired, Jared.
05:35I listen to you guys every morning.
05:40No, one of your coworkers said that, you know, you have a great personality,
05:43but sometimes you have to deal with difficult patients, so we thought it would be fun.
05:46Yes.
05:47We thought it would be fun just to give you a hard time.
05:49Oh, yeah, you thought it would be fun.
05:51No, I've got to go to see the doctor because I'm showing my blood pressure.
