Peep Show: Calm 911 Operator

Beasley Digital

Dave & Chuck the Freak talk about an extremely calm 911 operator who guided a couple through the process of delivering their baby.

Transcript

00:00A couple introduced their baby daughter to the 911 operator that guided them through the delivery process in Orange County, New York.

00:15Here's that story. Now, take a listen to this report.

00:19When the volume comes up. Is it up? It's not up over here.

00:23Another day at work for Gerard Lewis.

00:25Listen, Derek, we're going to get you some help. Can you just stay on the phone with me, all right?

00:28Yes.

00:30That guy puts me right to sleep.

00:31Derek Carter and his fiance, Andrua, were rushing to the hospital to deliver their baby girl.

00:37Derek called 911 while en route.

00:39But the baby had other plans and decided she wasn't waiting to get there.

00:44She's out, she's out, she's out, she's out, she's out, she's out.

00:47The panic in the man's voice.

00:49In the front seat of her parents' parked car.

00:52But despite the baby only starting her life, it was already in danger of ending.

00:57She's out, she's out, she's out, she's out, she's out.

00:59She's out, she's out.

01:00Okay.

01:01She's out, she's out, she's out.

01:02Okay.

01:03Okay.

01:04Went into here.

01:05It has a whole set of every problem under the sun here.

01:06So that it can better direct us to help them.

01:07Gerard went right to work.

01:09Derek, listen to me.

01:10Slide your finger under the cord without stretching the cord tight.

01:14Carefully pull it over the baby's head.

01:16Okay.

01:17Okay.

01:18Okay.

01:19Yes, sir.

01:20Is the baby breathing now?

01:21Yes, the baby's breathing.

01:22Nova Rose was detangled from her lifeline and made it safely to the hospital.

01:26He did all the work.

01:27I just guided him there.

01:29I appreciate you.

01:30I definitely do.

01:32This is where most 911 call stories end.

01:36But Derek was determined to meet the man on the other side of the line.

01:40The father tracked down Gerard on Facebook and introduced little Nova Rose to her lifesaver.

01:46The whole family came to meet their adopted uncle, with Derek given the chance for a proper thank you.

01:52Trust me, man.

01:53Definitely, definitely a hero.

01:55He's definitely a hero.

01:57And I know he don't feel like that because it's his job, but in my eyes that's who he is.

02:02The first visit of many to see the man that delivered when he needed.

02:06Yeah, he'd be getting birthday pictures all the time.

02:09I don't mind sharing my Nova with him.

02:13I really don't.

02:14That's her hero.

02:15And a happy ending for a family who was expecting to add just one new member.

02:19Ready?

02:20I'm covering you up.

02:21See you later.

02:22But instead got two.

02:23He's like the calmest guy.

02:24I know.

02:25This whole story is full of calm, man.

02:26He's just calm.

02:27Everybody's very calm.

02:28Except when his baby was almost dying.

02:29He wasn't that calm.

02:30Well, yeah.

02:31Now.

02:32Help him, please help him!

02:33Woo!

02:34Yeah, the 911 operator was real calm.

02:36Oh, yeah.

02:37I like that baby breathing.

02:38Yeah.

02:39Take the quarter out.

02:40Take the quarter out.

02:41I'm gonna help you out.

02:42I'm sure.

02:43But the baby can't breathe!

02:44That's right.

02:45There's a cord wrapped.

02:46Oh, my God.

02:47The cord's around the neck.

02:49I'm gonna click on this.

02:50It's gonna show me what to do.

02:52No!

02:53Quickly!

02:54There's so much stuff coming out of my way!

02:55No.

02:56You just gotta slide your finger on the damn billy floor.

03:00Where?

03:01What?

03:02Slide your finger on the billy floor.

03:04I don't understand your song!

03:05You better slide, baby.

03:06Could you sing quicker?

03:07You better slide the cord over that baby's head.

03:09No!

03:10Slide the cord over that baby's head.

03:11No!

03:12Slide the cord over that baby's head.

03:13No!

03:14Slide the cord over that baby's head.

03:15She's so slippery!

03:16She's so full of guck!

03:17You gotta touch that cord.

03:18Touch the cord?

03:19Slide your finger.

03:20Slide the cord?

03:21You gotta touch that cord.

03:22Touch the cord!

03:23Touch the cord!

03:24Slide your finger.

03:25Slide the cord!

03:26Slide the cord!

03:27Over the baby's head.

03:33That does have a calming effect.

03:35It does!

03:36It does!

03:37Oh, that's fine.

03:38It's gotta talk like this.

03:40Everything is okay.

03:43Is the baby breathing?

03:47Is the breath going in?

03:51And then he's like,

03:54Yeah, I'm here to meet my baby.

04:00You know what?

04:01We're gonna send you pictures of every moment of her life going forward now.

04:04You're gonna see every minute of her life.

04:06That's, that's great.

04:08Ah, every, can I get your email address?

04:10Uh, yeah, it's very long.

04:17Nah, well, you need calm people.

04:19If you, if you are not a calm person, you need a calm person on the other end.

04:23That's true.

04:24I mean, that guy should settle anyone down.

04:28I would hope.

04:29Settle anyone down.

04:30If he could speed it up just a bit.

04:31If he could speed it up.

04:32Yeah.

04:33I'm panicking over here.

04:35A little bit.

04:36I didn't realize that.

04:38Um, I guess it makes some sense.

04:40Cause I was like, how can they know how to solve every single scenario?

04:45But it's just, they just type it in and it's like a list of.

04:49They read it.

04:50These are all the steps.

04:51Yeah.

04:52Dick trapped in hose pump.

04:53You know?

04:55All right.

04:56Oh, it's stuck right inside.

04:58It hurts so much.

04:59Pull it out.

05:00What?

05:01I can.

05:02That's why I'm calling.

05:03Are you talking on it?

05:05No.

05:06No, it hurts.

05:07Tug on.

05:08It's right in the whole heart.

05:10Got any sizzles?

05:11Yes.

05:12Try to cut it.

05:14Cut it.

05:15Cut what?

05:16I don't know.

05:17Whatever the hell it's stuck in, baby.

05:23I don't know.

05:25The most calm.

05:26Superful.

05:27911.

05:30Yeah.

05:31Appreciate him.

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