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  • 7/24/2025
On Thursday, NYC Mayor Eric Adams held a press briefing on tourism safety.
Transcript
00:00All right good morning everyone. I am Vilda Vera Mayuga, Commissioner of the New
00:09York City Department of Consumer and Worker Protection. Thank you so much for
00:14being here today. Visitors flock to our city to enjoy all we have to offer from
00:23food to culture and as the folks behind me here know it is crucial we do all
00:32that we can to ensure they have a safe and comfortable stay. Tourism is a vital
00:39part of our economy and we're committed to supporting our city's hotel industry
00:45but none of this would be possible without the hard work of thousands of
00:52hotel workers. Earlier this year more than 600 hotels in our city were required
01:02to apply for a license to operate and implement enhanced protections for both
01:07guests and workers. I want to thank HTC and President Rich Morocco for their
01:15advocacy and support of their workers. Councilmember Julie Manning for sharing our
01:24commitment to ensuring that our city's guests and hotel staff are safe. And now I
01:30will turn it over to Mayor Adams. Thank you. Thank you so much. Thank you.
01:37You guys, you guys, tourists visiting? From where? All over?
01:44Okay, make sure you stay in a good hotel and spend a lot of money, okay?
01:51Just such an important piece of legislation and I want to just really thank Rich and HTC and all of
01:59our partners to make sure that our hotel workers and guests have a safe environment and this is what
02:09when we came into office, you think about crime was skyrocketing. You saw the level of guns that were on
02:15our street and now we're seeing the lowest numbers of shootings and homicide and recorded history of
02:21the city and we've seen all of our small businesses are now growing. Highest number of small businesses,
02:26highest numbers of businesses and this is a direct result on public safety. Keeping people safe means a lot
02:34and our administration, we have focused on that on every area of dealing with how people are safe. It doesn't
02:44matter if it's closing illegal smoke shops or if it's removing guns off the streets of the city of
02:50New York. All those dangerous pusky mopeds and two-wheelers that we see move around and so when you think
02:57about safety, rarely do people think about those who are employed in our hotel industry and that's why
03:04the hotel safe hotels act was so significant and I remember speaking with the president of Morocco
03:14earlier when he was talking about it. It was clearly one of the most significant and important pieces
03:20of legislation because he heard it from his members all the time. We've witnessed some of the high profile
03:26profile cases of hotel workers that were assaulted, hotel workers that were unfairly treated and we knew
03:34we had to do something about it because public safety does not stop at the lobby of a hotel. It
03:39continues into every room, every ballroom, every hall, every corridor and that's what this bill is about.
03:48It's about hotel front desk staff at all hotels and security guards at large with training employees
03:56or signs of human trafficking and giving out panic buttons. We're going to make sure guest rooms are clean
04:03every day and we're going to protect hotel workers who have been retaliated against. These are significant
04:10parts of this legislation and our hotels, as I stated, must be clean, safe and dignified for tourists and
04:17workers alike. This legislation will help make sure that it is the case and will continue to be the case. Public
04:25safety, as I stated, will always be the prerequisite to our prosperity and nothing plays out more than our
04:32large number of hotel rooms. We witnessed a major recovery in our hotels post-pandemic. People thought
04:41it was going to take us five years to turn it around, but just the opposite. Tourists are back.
04:47Broadway has had its finest 12 months in recorded history. We're seeing tourist dollars flood into our
04:54city. 65 million tourists last year and our hotels were there for us as well as we did with the migrants and
05:01asylum seeker crisis. Rich and HCC played a major role in assisting us through that crisis. And now that
05:08we look at 90 percent of those who came in our care has taken the next step on the journey, now we're
05:13seeing our hotels fill up again with tourists. And just job well done, such an important bill,
05:19a real milestone for our city, the city council, the union, as well as all those who were involved. I just
05:27want to say thank you that we got it done. And this is a real signature issue issue for this union.
05:32I want to turn it over now to the president of the union, Rich Farroko. All right, good morning.
05:43So we are incredibly proud to be here today to celebrate and commemorate the implementation of the
05:51Safe Hotels Act. That statute is without question the most significant regulatory law regarding hotels
06:00that has been passed in our city's entire history. As a matter of fact, before the enactment of the
06:05Safe Hotels Act, there was really no meaningful regulation of hotels whatsoever, which is incredible
06:12when you think about how important that industry is to the city, right? The the hospitality sector brings
06:19in tens of billions of dollars of revenue every year, tens of millions of visitors from across the
06:25world, like we just saw, come to our city and stay in our hotels every year. Tens of thousands of New
06:32Yorkers work hard every day to staff those hotels, and tens of thousands more live in the neighborhoods
06:38of these hotels and are affected by the way they operate. And without smart, common sense regulations,
06:46any industry, but certainly an industry as big as and as important as the hospitality industry,
06:51can have significant detrimental effects on our city. The Safe Hotels Act changes that. It makes the
06:59hospitality industry better. It makes it safer for guests, for workers, and for the communities.
07:06Now, obviously, from our union's perspective, our number one priority is ensuring that workers are safe
07:12on the job and that they're treated fairly. And this act has a host of protections for hotel workers
07:18that show that this city and this government value hospitality workers, that they recognize that they
07:25are the backbone of this very important economic engine. But the law also protects guests and ensure
07:32that they are both safe and that their stays are clean and sanitary by imposing minimum staffing and
07:38cleanliness standards. And look, a good hotel that provides good service to its guests makes the
07:45entire industry stronger and that benefits all of us. You know, and finally, this bill makes it safer for
07:52the neighborhoods that house hotels by purging that criminal element that can take root in hotels
07:59and spread to the surrounding neighborhoods. And while regulating the hotel industry may have been
08:05innovative, may even be groundbreaking in the city, I think the goals of making the industry safer
08:12and better are fairly modest and uncontroversial. But getting this law passed was not easy because
08:19certain moneyed interests spent millions of dollars trying to kill it. They hired PR agents to smear the
08:26names of the proponents. They threatened to spend millions more campaigning against those that supported
08:32the act. They ran an all-out anti-union, anti-worker, anti-consumer campaign. And they failed. And they failed
08:43spectacularly. Because our city can't be bought. It can't be bullied. New Yorkers are really good at telling
08:51people like that exactly where they can go and what they can do to themselves. And that's exactly what they
08:56did here. And because of that, we now have regulations that is going to ensure that this
09:02giant industry that employs so many people, that affects so many people's lives, is safe and clean
09:08for everyone involved. And for that, I want to thank a lot of people. And I'm going to start with DCWP
09:14and Commissioner Mayuga for working really hard on the implementing regulations. And they've been working
09:20hard now, and they will be for years to come, I'm sure, ensuring that hotels comply with all the
09:26requirements of the act. I'd like to thank City Council, and in particular the bill sponsor, Julie
09:31Menon and Speaker Adams, for passing this groundbreaking bill. And most of all, I would like to thank Mayor
09:39Adams, who has not only been a real friend and ally for hotel workers, but was instrumental in passing this
09:48law and will be instrumental to ensure that it is put into effect and complied with to the benefit of
09:54all New Yorkers. So thank you everyone and congratulations. Thank you.

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