FITC MD, Dr. Malize on 2025 sustainability and cybersecurity in Banking

Guardian Nigeria

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00:00Young people have a lot of aspiration. A number of them would like to learn

00:04technology and practice what they've learned all over the world. We are

00:08providing the financial service sector, the banks, microfinance companies, fintech

00:13companies and all of them so that they can be conversant with emerging

00:18technologies and the new areas of technologies that are emerging, official

00:22intelligence, machine learning, cyber security, digital data analytics and all of that.

00:30Welcome to Guardian Talks. I am Timitayo Olumofey and right about now in the

00:40studio I am joined by the Financial Institution Training Center MD, Dr.

00:47Chiza Malize. Good to have you in our studio. Very lovely to have to be here. You look

00:53beautiful. Thank you so much. You look great too. I love the African-ness. Thank you.

00:58All right, let's go to the chase. One of the biggest challenges the financial

01:03institution or sector rather has gone through is talent pool for tech staff.

01:09How is FITC helping to navigate this challenge or challenges? So technology

01:16has totally changed the way that we live, the way that we work and the way that we

01:20engage. The financial systems and stability that is required is driven upon

01:26technology. And we do know also that the talent pools that are required to make

01:32technology excel reside also with very young workforce. We have also seen a

01:39pattern where a lot of these young people have a lot of aspiration. A number of

01:44them would like to learn technology and practice what they've learned all over the

01:49world. So what FITC has done is to introduce the Future of Work Academy. Under

01:55the Future of Work Academy, we are providing the financial service sector, the

02:00banks, microfinance companies, fintech companies and all of them, providing them

02:05the right resources and the right skills that is required. We're doing this by

02:10providing capacity building and knowledge programs for those who are in the

02:15organizations already. So that they can be conversant with emerging technologies and

02:20the new areas of technologies that are emerging. Official intelligence, machine

02:24learning, cyber security, digital data analytics and all of that. Besides that we

02:31also recognize that the funnel for these technology experts within the financial

02:35service sector must consistently be expanded. Because there is the need to

02:40always provide greater number of talent pools so that they are also able to

02:45equip the organizations with those who have either left or have exited the

02:50organization. And so at FITC we created the Future of Work Academy where we train,

02:56shape, mold these technology talent pools from universities all the way to when they

03:03graduate, equipping them in diverse areas. And within the Future of Work Academies we have

03:09different schools like the School of Cyber Security, School of Engineering, School of

03:15Software, School of Data and Analytics and another critical one, power skills. People

03:21don't play around the power skills but they are important because these are the soft skills that

03:25make them excel both in terms of attitude as well as leadership skills.

03:30Okay, now you made mention of cyber security. I mean this is a huge challenge in the financial sector,

03:36especially when it has to do with banks and then customers' funds. How are you navigating through this?

03:42So again technology has driven quite a lot of changes within the financial service sector,

03:47like every industry, retail, pharmaceutical, anyone whatsoever. So what we've seen is that

03:55what we've seen is that the more organizations embrace digital solutions and digital platforms,

04:00then there is also risks around digital platforms. Prior to COVID, the kind of approaches that people

04:07did online were not enormous all over the world but you'd realize that post-COVID people have realized

04:14that there are better experiences that they can have shopping anywhere, learning anywhere, doing every

04:20engagement that they want at their convenience, at the spots that they are happy to be in. So this digital

04:27embrace has also caused its own threats. So cyber security has become an issue. So there are threats to

04:34organizations because the platforms are also open to threats. And so one of the things we do in FITC

04:41is to equip these organizations with cyber security learning, digital transformation learning,

04:47from the board level all the way down to every single person, executives, senior leadership, middle level,

04:53and of course the early career people. And the whole idea is to ensure that we are creating

05:05available resources that can equip organizations to learn how best to manage the cyber security threats.

05:12You've spoken extensively also on use of AI. I mean talking about technology, how have you been able to use

05:20these to smoothing your operation in FITC? So for us at FITC, we totally understand the way that the

05:28world is evolving and where artificial intelligence and machine learning play a role in helping individuals

05:35do what they need to do quicker, better, and grab better insights about their consumers. So at FITC,

05:41from our research, we leverage artificial intelligence to ensure that we are also able to get

05:47cutting edge information that is required, real time as well, refined to be appropriate, insights that

05:54would help in the way that we create our learning programs. And so leveraging on artificial intelligence,

06:00leveraging on research, we are able to design world-class and innovative programs that are relevant to the

06:07Nigeria financial service sector and every other sector that we deliver our programs around. Our advisory

06:14projects are fantastic. At FITC advisory projects, we leverage technology to be able to create innovative

06:21knowledge solutions for organizations. Because we're technology and innovation-driven organizations,

06:27we understand the play and the role that technology plays in ensuring that information is real-time,

06:33it's cutting edge, it's accurate, and it's well refined. So we leverage artificial intelligence and

06:38machine learning to deliver the world-class experiences for people. How would you rate the acceptance of

06:44the AI in the FITC? Very high, very high. Outrate the acceptance of, no, not even the acceptance. Based on

06:53the organization's policy system and vision, we drive individuals to embrace artificial intelligence.

06:59Right. So different areas of the business, young, old, no matter their level in career,

07:05no matter their level of the career and age, everybody embraces artificial intelligence to make things

07:11better. Whether it's in designing the programs or delivering solutions to clients, but more importantly,

07:16in research and creating outputs that are world class. All right, fantastic. Right, let's talk about

07:22the 2025 Sustainability and Environmental Social Conference. So we'd like to know what package do you

07:29have for people this year and then what the program entails? The world has totally changed. People are more

07:36conscious about the way that they deal with sustainability. So sustainability and ESG conference

07:43organized by FITC in 2025 is coming up on the Thursday 26th of June 2025. One of the things we are doing with

07:53this conference is bringing the industry top leaders, advisors from businesses, corporates, enterprise,

07:59government, regulators. And that's because we totally understand the role that sustainability play in

08:06driving social change, providing social amenities, providing social systems and structures that would

08:13help individuals live well and have a prosperous life. With regards to ESG, which is Environment,

08:20Social and Governance, we are helping organizations build the systems and structure and framework and

08:26strategies that can help them give in ways that are meaningful and not only just give but make

08:32investments in social needs in a way that are trackable and are measurable and that are impactful.

08:40And from investment in environment, ensuring that everybody is conscious of protecting the environment,

08:46which we all live in and which we all need to be safe and sound. But more importantly also is the

08:54S, which is the social needs and impacts, ensuring that organizations are truly contributing and working

09:01with government all over the world in terms of providing social needs and infrastructure to the

09:06other people. Very importantly also is the G, which is governance, ensuring that organizations have the

09:13right systems and structures so that they do not fail, so that they remain sustainable, so that they remain

09:19profitable and so that they are also compliant to rules and regulations. So we cover it all and we are

09:24bringing the world's best to this conference where every single person would learn something great,

09:30network with other professionals, then more importantly take those learning back to the society.

09:36And then impact people with it. And impact people consistently with it.

09:40Okay, I mean if you've heard just this short insight into the conference, you don't know what you're going to

09:47actually enjoy at the conference. Ladies and gentlemen, that's Dr. Cheese of Mali's AMD,

09:52Financial Institutions Training Center, FITC. Thanks for, I mean, gracing us with your presence here at

09:59Guardian. We're happy to be here. All right, do have a great day. Thank you.

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