Panayam sa Meralco kaugnay sa supply ng kuryente at power restoration sa mga customer nitong apektado ng masamang panahon

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Transcript

00:00Kaugnay naman ng supply ng kuryente, particular dito sa Metro Manila.

00:05Makakapanayam po natin si Ginoong Joe Zaldariaga,

00:08ang Vice President and Head of Corporate Communications ng Meralco.

00:13Magandang hapon sa inyo, Ginoong Joe.

00:19Yes, Joe, magandang hapon.

00:24Alright, last call, Joe Zaldariaga, magandang hapon.

00:27Hi, good afternoon, Ginoong, at sa inyong mga taga-panood, magandang hapon po.

00:37Magandang hapon ba talaga para sa ating mga kababayan,

00:40lalong-lalo na yung mga walang supply ng kuryente ngayon dahil sila'y binahap.

00:45Please give us an update.

00:48Well, as of 1 p.m., there are still around 96,000 customers, Ginoong Joe,

00:53at nawala pa rin servisyon ng kuryente, affected by the enhanced southwest monsoon.

00:58And most of these are in flooded areas.

01:02Metro Manila has the highest count at roughly 51,000 rounded off,

01:09followed by Cavite at 24,000, and Bulacan at 14,000.

01:15So, being affected, 96,000 customers, mga 85% po ang apektado ng nabaha.

01:26So, we're just waiting for the floodwaters to subside,

01:31and then we can affect yung restoration efforts po.

01:37So, at the moment, hindi ba tayo pwedeng magkaroon ng power restoration

01:43dahil nga po, delikado, ano, sa mga, sa baha?

01:48Tama po yun kasi first consideration po namin is yung safety po ng community.

01:57Mahirap po magsapalaran in terms of public safety

02:01because alam naman natin ang tubig at ang kuryenta is a deadly mix.

02:07And so, we'd rather really consider very seriously the safety implications

02:17bago po kami mag-restore ng tuloy-tuloy yan.

02:21But having said that, ito naman 96,000 na to,

02:25considering the 8 million number of customers we have,

02:31it's just the last mile of our restoration efforts.

02:37Okay, and alam din natin na may mga posibleng panibagong sama ng panahon

02:43na nabubuo ngayon.

02:44Ano yung mga paghahanda na ginagawa naman ng Meralco?

02:47Well, we are anticipating giki itong paparating ng mga bagyo

02:57and we are preparing ourselves as well,

03:02both our systems and our personnel.

03:06Sabi naman, we have gone through situations like this in the past.

03:11So, paghahandaan lang namin ito,

03:15just as how we prepare during calamities and inclement weather situation.

03:23Speaking of personnel, affected din ba ang mga tauhan ninyo?

03:27Dahil syempre, mga ilan sa kanila maaring naninirahan din sa mga binahang lugar.

03:33Well, yes, Jik, merong ilan, pero wala tayong magagawa.

03:38It's really our duty as Meralco personnel

03:42to respond to the call of the situation.

03:50Kung kailangan namin mag-restore,

03:52kung kailangan namin mag-double time,

03:55mag-double shift, hindi matulog

03:58para magbalik yung servisyo ng kuryente.

04:01That's what Meralco has done in the past.

04:04So, tuloy-tuloy lang yung trabaho namin.

04:05Yes, okay. And saan maaring tumawag ang ating mga kababayan?

04:10Let's say, may problema sila sa supply ng kuryente

04:13o kaya kailangan nilang ipapatayin yung supply dahil sa pagbaha?

04:17Ano ang mga numero na dapat nilang isulat at ipaskill sa kanilang dingding?

04:22Yes, we have a customer service hotline

04:27at 1611

04:29and kami, Jik, ay nasa social media din

04:33kung mahirapan sila pumasok sa aming hotline

04:36na nandun din kami sa Facebook.

04:40We are also on Twitter,

04:44yung dating Twitter, yung ex,

04:47at Meralco

04:48maaari rin mag-text sa 0920

04:519716211

04:54o 0917 5516211

04:58Ulitin ko lang, we are also on social media

05:00both on Facebook

05:02at ex, the dating kinala bilang Twitter

05:05at Meralco.

05:06Maraming salamat, Jik.

05:08Alright, sige po. Maraming salamat sa inyong oras.

05:10Ginoong Joe Zaldariaga,

05:13Vice President and Head of Corporate Communications

05:15ng Meralco.

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Transcript

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