Adapting to a New Country and the Power of Empathy in Leadership

Richard Blank

Not Quite After Midnight Podcast interview with Richard Blank. CEO call center Costa Rica.   Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.   Be sure to listen in and share the show with others who might enjoy or benefit from it.  The show is also available on Facebook and all the major podcasting platforms.  Enjoy.   The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.  Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.  The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.   https://youtu.be/mvUa8fLuv9k https://youtu.be/DvQOfvPrpTg https://youtu.be/8BgvA-3mnbc https://youtu.be/l8o_8hl5fXQ https://youtu.be/1f1dVEf7TNo   Richard Blank hired bassist Garry Gary Beers of INXS.  https://www.youtube.com/watch?v=ieGjN5H4xPQ   Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Transcript

00:00it's quite exciting because it was happening in my late 20s so i was capable to handle it in a

00:09certain mature way but prior to that i majored in spanish in college so i was prepared for the

00:15second language i lived abroad my junior year so i was familiar with being an expat and i had the

00:21support and the love of my family and friends so that you know was a lot of go-go juice but i also

00:27knew somebody here so i just wasn't backpacking it and trying to paint shells on a beach to earn a

00:33living i started off working at my friend's center it wasn't sea level so i didn't see contracts and

00:38finances but that's the greatest thing it's almost being a camper instead of a counselor

00:43i got a chance to really enjoy and so really and earn a living here and i fell in love and married

00:48the girl of my dreams but you know what it is my friend when you're sitting in that row and you're

00:53rowing along with the people and you look left and right you realize that your blood sweat and

00:59tears are with them you get it and so if you ever get the chance to be elevated and have leverage and

01:05run a company you can relate at that level you can talk about that rainy wednesday or that f you hang

01:11up or that time you just didn't want to get out of bed and so for me it was very easy for me to start

01:18my business not because of being a financial wizard or it expert i learned the empathy side

Category

Transcript

Recommended