- 7/5/2025
Fern Britton Inside the Vets Season 1 Episode 6
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00:00So there I was, belly shaved.
00:02Yeah, been there. Undignified, isn't it?
00:04I know exactly what you mean.
00:06Right, well, until next time. Smell you later.
00:10Bye.
00:11Fern Britton Inside the Vets, brought to you by Petplan Insurance.
00:16Here she is. A puppy with the best haircut in town.
00:21Just make sure you're not swoldering under there.
00:24Known as a nation of animal lovers,
00:26the UK is home to 36 million household pets,
00:3112.5 million cats, 13.5 million dogs,
00:34and not to mention all the other creatures,
00:38great and small,
00:40that we welcome into our families.
00:43And in this series, we'll be finding out what happens
00:46when our fur-legged friends are in need.
00:50I'll meet their devoted owners
00:52and the expert staff who treat them.
00:55From the routine...
00:57Blummin' brilliant, aren't they?
01:00..to the life-saving,
01:01and everything else in between.
01:05Oh, thank you very much.
01:08..we'll capture the intense bond between owners...
01:11You're doing good, Baba.
01:12Doing really good.
01:13..well done.
01:14..animals and the vets.
01:16..and we go outside the vets
01:20to meet some little life-changers.
01:22She's like a fluffy miracle,
01:25and I'm extremely grateful to guide dogs,
01:27extremely grateful to Luna.
01:28So, join me, Fern Britton,
01:31on a rollercoaster of emotions inside the vets.
01:35Three miles from Bristol city centre
01:53is the neighbourhood of Hen Lees,
01:56and it's here that Andy and Amy Valencia
01:58run the Grove Vets.
02:00So, he's quite sleepy now.
02:03Alongside Dr James Greenwood.
02:07Oh, lucky me.
02:09Together, they care for the precious pets
02:11in their community,
02:13offering their owners advice
02:14and nurturing their animals back to health.
02:17I'll give her cuddles.
02:18I'll look after her today.
02:21Sadly, for now,
02:23I've reached the last few days
02:25of my tenure at the vets,
02:26but I'm still taking my assisting duties
02:29very seriously.
02:30Can I do anything else?
02:32Um...
02:33Mop your head?
02:34I'm going to say something along the lines of that.
02:36Our passion for pets is so strong
02:49that 65% of people say that having a pet
02:52is as significant a milestone
02:54as having children.
02:55You're a good girl.
02:56And it so happens
02:58that the city of Bristol
02:59is the UK's pet capital
03:02with 76% of Bristolians owning one.
03:06So, it's no wonder
03:07the Grove Vets,
03:08in a busy period,
03:09have around 40 patients a day.
03:14Morning.
03:15Morning.
03:15What have we got today?
03:16Well, we've got quite a busy day today.
03:18First of all,
03:18we've got Nico coming in.
03:20He's coming down
03:21for a sedation for some x-rays.
03:23Dog, cat, what?
03:24Cat, British short hair,
03:25lovely big boy,
03:26beautiful cat.
03:27He's really, really...
03:28I think you'll like him.
03:29He's a bit of a stunning.
03:30Then we've got Dobby.
03:31Very cute.
03:34He's a Border Terrier,
03:35so dog,
03:36coming down for a castration.
03:38We've also got
03:38a really busy day on consults.
03:40I mean, anything could come in
03:41at any point.
03:42So, we're kind of just,
03:43you know,
03:44starting the day
03:44and literally anything could happen.
03:51The first feline of the day
03:53has arrived to see James
03:54and me.
03:58Nico came to see me
03:59about a week ago
04:00and he'd had some sort of accident.
04:03Owners weren't completely sure
04:04exactly what happened,
04:05but they did see him fall
04:06from a garage roof.
04:07And since then,
04:08he came back home
04:09limping,
04:11right hind,
04:11very sore,
04:12big bushy tail,
04:13lots of vocalising,
04:14lots of yowling,
04:15clearly quite painful.
04:17They brought him down to me
04:18a couple of days afterwards
04:19and he was still
04:20definitely not himself.
04:22He's had some anti-inflammatories,
04:23but there has been
04:24some intermittent lameness
04:26still there
04:26in that right hind.
04:27Hello, Nico.
04:29He's so handsome, isn't he?
04:30He's gorgeous, isn't he?
04:31He's a big boy as well.
04:32He is.
04:33So, what are you going to do today?
04:35This is his second examination.
04:38So, we've got him back today
04:39basically to obviously
04:40give him a quick check over
04:41just to double check
04:42to see if there's
04:43anything else going on.
04:44Well, he's going to be
04:44well looked after by you,
04:46isn't he?
04:46Yeah.
04:47I mean, he looks
04:48pretty chilled there.
04:49It's quite encouraging
04:50that he's able to
04:51manipulate underneath the table.
04:53Yes, did you see that?
04:54Good start.
04:55Let's see.
04:56Now then.
04:58Are you going to do
04:59some walks for us?
05:02Anything?
05:03No, I'm going to go on here.
05:04Why?
05:05I wonder if I try
05:06and walk him towards you.
05:07Yes.
05:09Come round here.
05:11You say,
05:11do you want me like this
05:12or do you want me like this?
05:14Hello.
05:14OK.
05:21Excuse me.
05:23We're trying to do some work here.
05:25Come on, first cat.
05:27This is the thing with cats.
05:28You can only go at their pace,
05:29can't they?
05:30Absolutely.
05:32Cats are very, very good
05:33at basically coping.
05:35So, they will kind of find ways
05:37to cope with the pain
05:39when actually, behind the scenes,
05:41there's quite some,
05:41you know, quite serious injury there.
05:43I hope he's insured, is he?
05:45So, he is insured
05:46and that's one of the parts
05:48of insurance
05:48is that it sort of enables me
05:50to then do the investigations
05:52that we need to do.
05:53So, the next step
05:54is we're going to do a sedation
05:56and then I'm going to take
05:57some x-rays.
05:58I know cats never do
05:59as they're told,
06:00so hopefully Nico will succumb
06:03to James' charm later.
06:10The main reason
06:11more than 50% of pets
06:12visit the vets
06:13is for either vaccinations
06:15or routine health checks.
06:18Good girl.
06:19Very brave.
06:22But this young Cocker Spaniel
06:24has recently had
06:25more than her fair share
06:26of appointments.
06:28Naya is a 20-month-old
06:30Cocker Spaniel.
06:31We've had her
06:32from eight weeks old.
06:34When Naya first joined the family,
06:35it was like having
06:37a newborn baby.
06:37It's a lot of sleepless nights
06:39and worrying and making sure
06:40you're looking after her correctly
06:41and now nothing's changed.
06:43I adore her.
06:44I wouldn't be without her at all.
06:45She's so loving.
06:46Nothing loves you
06:47the way your dog loves you.
06:48We couldn't be without her, really.
06:49She's so much part of the family.
06:50Naya is clearly adored by Ruby.
06:55But a few weeks ago,
06:56she began to worry
06:57as she discovered
06:58a lump on Naya.
06:59She's had spots before
07:02and we've given her baths
07:03and medicated shampoo
07:03and that usually gets rid of it.
07:05But this one was protruding
07:06through her fur
07:07and my daughter was like,
07:08Mum, this is getting bigger.
07:09It really frightened me
07:10the fact that, you know,
07:11our little puppy
07:11that we've only had for 20 months
07:13could have cancer.
07:14Concerned,
07:15Ruby immediately made
07:16an appointment at the clinic.
07:18And today,
07:19Naya is back to see James,
07:21Nurse Alice and me
07:22for further investigations.
07:24Look at her little mock-top hair.
07:27Look at that.
07:28She's come to see us today
07:29for a scan.
07:31If you just have a little look here
07:32on her back,
07:34can you see
07:34just where the fur part's there?
07:37Oh, that's small.
07:37She's got this small little lump
07:39that's just come up
07:39in the last few weeks.
07:41With your vet eye,
07:42does that look
07:43anything weird to you?
07:45The few things
07:46that would immediately
07:46come to mind
07:47in a young dog,
07:48one would be a hysterocytoma,
07:49which is a type of benign lump
07:51that can come up on the skin.
07:52Normally, we see it on extremities,
07:54so maybe feet, legs, ears, face,
07:57and they kind of come up
07:58like little,
07:59sometimes they look like
08:00little bright red sweets,
08:01but they'll often go away
08:02on their own.
08:02This has been present now
08:04for almost eight weeks,
08:05which is a little bit
08:06of why it's concerning.
08:07So that's really
08:08what I want to rule out today,
08:09whether we've got something
08:10that we need to then
08:11either do a physical biopsy
08:13or possibly in a surgery.
08:14Okay.
08:15It's fairly common
08:16for dogs to get lumps
08:17and bumps on their skin.
08:19They can range from benign,
08:21like a cyst or a wart,
08:22to serious tumours.
08:24So it's always important
08:25you contact your vet,
08:27even if you think
08:27it looks harmless.
08:30So what we're going to do,
08:31we're going to place a scanner
08:32onto the lump itself,
08:34but in order to get
08:35a decent image,
08:36we need to take the hair off.
08:37Okay.
08:37Okay, so I'm going
08:37to do that first.
08:39Okay, so...
08:41This scanner is a new
08:42bit of kit, then.
08:43Yeah, this is a really
08:44clever bit of kit
08:45that uses a combination
08:47of a special type of heat
08:48and AI,
08:49artificial intelligence,
08:51to give us an idea
08:52of how much of a problem
08:54this lump potentially
08:55is or isn't.
08:58Statistically,
08:59if the scanner says
09:00a lump is benign,
09:01it is right 98% of the time.
09:04If it has a low score,
09:06that will suggest
09:07it may be malignant,
09:08and then the vet
09:10will need to investigate.
09:12So we're ready
09:13to do the scan,
09:15and if we pop the scanner on,
09:16we just need to then
09:17hold that,
09:18if we can,
09:19for a minute.
09:20Good girl, good girl,
09:22good girl, good girl.
09:22Look here.
09:23Oh yes, I can see it
09:24on the screen.
09:27So, that's now
09:28analysing the data
09:29to work out the difference
09:30in the heat pattern
09:31that the scanner's picked up
09:33from the lump itself.
09:34She's only really interested
09:35if you can tell us
09:36that we've got some more
09:37of this tube of liver pate.
09:39That's what she wants.
09:40She's very happy there.
09:41One of the advantages
09:44of this new piece
09:45of equipment
09:45is that it will
09:47give us Naya's results
09:48in a matter of minutes.
09:49We grade lumps
09:51from 1 to 10,
09:5210 being the best result,
09:54so that's completely benign,
09:55and we would almost
09:56be confident to say
09:57we don't need
09:58to do anything more,
10:00but slightly worryingly,
10:03this has come back
10:03with a score of 1,
10:04which would indicate
10:05that actually that's
10:07potentially quite a malignant
10:08or aggressive lump.
10:10So, I am very not happy.
10:12I think even though
10:13she's only young,
10:14I think we do need
10:15to do some further
10:15investigations here.
10:17Oh, I'm sorry,
10:18that's bad news.
10:21We know that there's
10:23justification to
10:25pop a needle into the lump,
10:26to create some smears,
10:28to get some samples.
10:29James now takes
10:32a fine needle aspirate
10:33when a needle is inserted
10:35into the abnormal tissue
10:37to collect a sample of cells
10:38for microscopic evaluation.
10:46So, you can just see
10:47on the surface of this slide
10:49we've got a sort of
10:50smear of those cells,
10:51so we can get them
10:52sent away to a pathologist.
10:53Good.
10:53Well, let's wait
10:55and see what happens next.
10:56Let's keep fingers crossed, yeah.
10:59It's not the news we wanted.
11:01Now, James will notify
11:03Naya's family
11:03and all they can do
11:05is wait for the results.
11:07You've been a very good girl.
11:09There might be
11:09a little bit more
11:10we need to do.
11:14Ah, stung by a bee.
11:17Don't judge me.
11:18It'll probably happen again.
11:20Fan Britain Inside the Vets
11:21brought to you
11:22by Petplan Insurance.
11:24Uh-oh.
11:25Vet bills.
11:27Don't worry, Dad.
11:28I'll eat them.
11:29Ah, see you later.
11:30Fan Britain Inside the Vets
11:32brought to you
11:32by Petplan Insurance.
11:41No-one wants to have
11:42a poorly pet,
11:43but keeping your eyes peeled
11:45for telltale signs
11:46that your animal isn't well
11:47is crucial,
11:49and notifying your vet quickly
11:51could speed up recovery.
11:52Our next patient today
11:56is Dobby
11:57with his owner, Jenny.
11:59He's a border terrier,
12:00is he?
12:01He's a little border terrier.
12:02Almost a year old.
12:03Yeah.
12:04They have great personalities.
12:05I had a border terrier.
12:06Did you?
12:06Yes, I did.
12:07He was an escape artist, though.
12:09He's not too bad.
12:10And what's he here for?
12:12He's having his testicles removed
12:14because he's only got one
12:16descended.
12:18Okay.
12:18We call him the one-ball wonder.
12:21So they have to be removed
12:23if they're not descended,
12:25as I understand it.
12:26Oh, right.
12:27So they're going to operate today.
12:28They're operating today.
12:30Well, you're going to be all right,
12:31aren't you, mate?
12:31Yeah, I'll be absolutely fine.
12:33Yeah, you're a good boy.
12:34In charge of Dobby's operation today
12:37is vet Amy and veterinary nurse Ella,
12:40who will be monitoring
12:41his general anaesthetic.
12:43We're just going to put a cannula
12:45into his vein
12:46so that we've then got access
12:49to his vein to knock him out.
12:51A testicle that hasn't descended properly
12:54is known as cryptorchidism.
12:56It's believed to be an inherited condition
12:59and affects around one in ten dogs.
13:01So this is Dobby's retained testicle here.
13:06Ah, this is the one he's got.
13:08So that's the one that's down in the scrotum,
13:09so that will be the straightforward one to remove.
13:11And then the other one is here.
13:13So you can probably feel it, yeah.
13:15Oh, yes.
13:16Because it hasn't descended fully,
13:18it's at a higher temperature
13:20than it should be,
13:21so it's at risk of cancerous changes,
13:23which is why we need to remove it.
13:25Yeah, because they have to be
13:26outside the body to cool down.
13:27Yes, exactly.
13:28So I'm hoping that I'll be able to do it
13:30just through one incision.
13:31That's amazing.
13:32Which means that he'll have fewer wounds to heal,
13:34less risk of infection,
13:35he'll be more comfortable.
13:36Poor lad, look at him.
13:38And he won't remember anything about it.
13:40No, he'll just wake up a bit surprised,
13:43wondering what's happened.
13:46Dobby, I'm so sorry, darling.
13:49He's well under there, though, isn't he?
13:51He is, can't feel a thing.
13:52Yeah.
13:54So we'll just clip it up,
13:56make sure it's all nice and sterile.
13:57Dobby is now prepped
14:02and ready to move into theatre.
14:06We're not required to mask up
14:08for this procedure.
14:09Anything more than a skin incision
14:11is when it's recommended
14:12to avoid infection.
14:15You've all got your hats on.
14:18If I'm doing this properly...
14:19You'd tell me if I looked ridiculous or not.
14:29Amy will remove the descended testicle first,
14:32then proceed with the one that's retained,
14:35which could be a bit trickier.
14:36So you've made the incision.
14:39Make the incision.
14:40You've popped out the one...
14:41Popped...
14:42So this is the descended testicle.
14:44Yes.
14:45So that's the testicle there
14:46and all the blood vessels
14:47and spumatic cord.
14:50Use a little clamp.
14:52Right, that stops the blood
14:53coming through.
14:54So that stops the blood, yeah.
14:55Right, and then snip.
14:56So I put two on.
14:57So I just have to
14:58use some suture material first
15:00to tie the blood vessels off.
15:03And is this one of the early operations
15:07that you learn
15:08when you're at vet school?
15:09Yes, one of the ones
15:10that we learned very early on
15:11and then practiced
15:13as qualified vets.
15:16So you and Andy and James,
15:19did you all...
15:20I know you were all at vet school together.
15:21We were all at vet school together.
15:22So James actually graduated
15:23the year before us.
15:24Isn't it marvellous?
15:25The three of you have remained
15:27such a good unit.
15:28Yeah, it's really good.
15:29So that's one testicle removed.
15:31Looks as if it should be
15:32in a dumpling.
15:35Now we've got to find
15:36the missing one.
15:37Dear Dobby,
15:38you're doing well, mate.
15:40Feel it?
15:41Yeah.
15:42Is it coming?
15:44Yeah, it will.
15:44Ooh.
15:46So it's a little bit more fiddly
15:48because there's a bit more
15:49soft tissue.
15:51Well, I don't think
15:52I can look at that
15:53at the moment.
15:53That's kind of quite red,
15:55should we just say.
15:56It's making me feel
15:57a bit uncomfortable.
15:59There we go.
15:59So there we go.
16:02There it is.
16:03There's the second testicle.
16:05Quite significantly smaller
16:07than the first one.
16:08So that's it.
16:08It's done.
16:09Yeah, it's done.
16:10Both testicles removed.
16:12Just the stitching up
16:13to do now.
16:14Earlier,
16:2520-month-old
16:26Cocker Spaniel Naya
16:27had cell samples
16:28taken from a lump
16:30on her back.
16:32Concerned it could be cancerous,
16:34the results have been
16:34fast-tracked
16:35and have been emailed
16:37through to James.
16:39Shall we open it now?
16:41Shall we have a little look?
16:43I'm a little bit worried
16:44about what we're going to find,
16:46but let's have a look.
16:48Moderate reach cellular,
16:50discrete round cell population.
16:53Moderate.
16:54Ah.
16:55Are you smiling?
16:57We have some good news.
17:01This is good.
17:03Right.
17:03OK.
17:06OK.
17:07Good.
17:08Right.
17:08Tell us about it, then.
17:09Oh, my goodness.
17:11So this is, you know,
17:12the rollercoaster of veterinary medicine.
17:13So we've got
17:14a canine cutaneous histiocytoma.
17:17So this is
17:18a benign type of cancer
17:21that affects young dogs.
17:22So that fits with what we've seen.
17:26A single lesion
17:27with rapid initial growth.
17:28It can become painful as well.
17:30So I think
17:31as it hasn't regressed
17:34on its own,
17:36I do wonder
17:37whether we still might
17:38consider surgery here
17:39to remove it.
17:39And as long as we get rid
17:40of that lump individually,
17:42then all should be good.
17:44Wow.
17:44So this is
17:45what we like to hear.
17:47This is great news.
17:48I suspect his owner, Ruby,
17:49has not slept much last night.
17:52Naya was so beautiful.
17:54And this is great news.
17:55And Ruby
17:55will be just overwhelmed.
17:58What a blinking rollercoaster
17:59this is.
18:00can we just turn it over?
18:10Can we just turn it over?
18:12British short hair
18:14Nico
18:14is about to have
18:15an x-ray
18:15to help James
18:16determine
18:17why he's showing
18:18lameness
18:18in his back legs.
18:20He's such a beautiful cat.
18:25He's been given
18:26a mild sedation
18:27to keep him still
18:28and is under
18:29the watchful eye
18:30of vet nurse Ella.
18:35Although he looks
18:35a bit forlorn lying there
18:37and people might think,
18:38oh, poor thing,
18:39he's actually just
18:39sound asleep
18:40and relaxed.
18:41Yeah, I mean,
18:42in his world
18:43at the moment,
18:43he's chasing butterflies,
18:45he's sort of
18:46got all the cat food
18:47he could want,
18:48he's as happy as Larry.
18:49I've realised
18:50that x-rays
18:51are an important
18:52part of diagnostics,
18:54allowing the vets
18:55to plan the next
18:56step of the treatment.
18:58OK, if we have
18:58everybody out,
18:59we'll take these x-rays.
19:01OK, x-rays.
19:04Right, let's move forward.
19:05Let's see what that shows.
19:08As soon as the x-ray
19:09images come in,
19:10there's concern
19:12and James asks
19:13fellow vet Amy
19:14for her opinion.
19:17It's quite obvious
19:18that his right
19:19is sore
19:20and then sometimes
19:21you almost kind of think
19:23his left has gone as well.
19:24My initial worry
19:24would be whether
19:25that pelvis has fractured
19:27but I think that might
19:27be a bit of rotation.
19:28Yeah.
19:29But we've still got this
19:30over the femoral head.
19:32I just wonder
19:32whether this is
19:33a bilateral femoral
19:33head fracture.
19:35I think so,
19:36definitely there.
19:37It's not sounding
19:38too good for young Nico.
19:40While he slowly wakes up,
19:42I'm curious to know
19:43what that means
19:44for his future.
19:46James.
19:47Hi.
19:47That looks like
19:48a serious consultation
19:49you're having with Amy.
19:50Yeah.
19:51I am a little bit worried
19:53about where the hip joint
19:55here is connecting
19:56to the femur.
19:57So you've normally got
19:58the ball and socket
19:59of the hip joint.
20:00Normally the ball
20:01connects to the femoral
20:02head.
20:03So the femur
20:03which is our main leg bone
20:04or the cat's main leg bone.
20:05Then that sits
20:06in the acetabulum ring
20:08which is the cup
20:09of the hip joint.
20:11And what we can see here
20:13is where the ball is
20:14and where normally
20:14then would connect
20:16to the top
20:16of the femur.
20:17That sort of,
20:19we've got this
20:19sort of grey line
20:20on both sides
20:21which I'm just
20:22a little bit worried
20:23about whether
20:24that is actually
20:24a fracture.
20:25So essentially
20:25the ball has fractured
20:27off the bone.
20:28On both sides?
20:29On both sides.
20:30Oh.
20:31Yeah.
20:31Yeah.
20:32What do we do next?
20:33Well,
20:33rather than a full hip
20:34replacement,
20:35we just take the bones
20:36away because it's
20:37the bone on bone
20:37that hurts.
20:38Yeah.
20:38Then the muscle
20:39around that back leg
20:40can sort of build up
20:41to try and support
20:42and secure it.
20:43But if he needs
20:44that on both sides,
20:45I don't think
20:46we're going to be able
20:46to do it under
20:47one operation.
20:47So he'll then need
20:48two operations,
20:49one on each side
20:50of the hip.
20:50I'm going to ramp up
20:51his pain relief
20:52quite significantly
20:53and he's also
20:54not going to be allowed
20:55to walk around
20:57very much.
20:57So I'm going to suggest
20:58that we keep him
20:58confined in a small area
21:01until we've got
21:02a plan for surgery.
21:03Okay.
21:08The first patient
21:19to arrive at the vets
21:20this morning
21:21is Cocker Spaniel Naya.
21:23She's returned
21:24with her owner Ruby
21:25ready for her procedure.
21:28So what's James told you
21:29is going to happen today?
21:30So today they're going
21:31to actually remove
21:32the pump that's on her back.
21:33The fact that it's just
21:34where it is
21:35and there's loads
21:35of skin to play with,
21:37it'll be an easier
21:38operation to do on her.
21:40Well let's hope
21:41that this is sorted out
21:42quickly and then
21:42you're going to
21:43drop her off now
21:44and then get the phone
21:46call later to say
21:46come and get her.
21:47Yes.
21:47Good, good.
21:48Perfect.
21:48Well I'll be with her
21:49when she's in there
21:50I think so.
21:51Yeah, she's a lovely dog.
21:52Thank you very much.
21:53Don't worry.
21:54She's in good hands.
22:02Naya's lump removal
22:03will take around an hour.
22:04James will be assisted
22:06by veterinary nurse Ella
22:07and of course me.
22:12Okay, got a little job
22:13for you.
22:15If you want to pop
22:15some gloves on
22:16we can prep the skin
22:17which is how we make sure
22:19that the skin is nice
22:20and sterile for surgery.
22:22Yeah.
22:22So we take some cotton wool
22:24with our antiseptic solution
22:25so this is chlorhexidine
22:26so that means
22:27that it will sterilise
22:28the skin
22:28and what we do
22:29is you start in the centre
22:31so where you're going
22:31to actually make
22:32your incision
22:32and then you just
22:34make a few
22:35a few sort of
22:37swipes around
22:38sweeps around
22:39like that
22:39and then the most
22:40important thing to do
22:41is always work
22:41from the inside out
22:42so then you slowly
22:43extend your
22:45sweeps out
22:47to the edge
22:48but the most important
22:49thing then
22:50is to stop there
22:51and don't go back in
22:52because we don't want
22:53to bring infection
22:54from the outside
22:54on top of the wound.
22:55Because now that's
22:56contaminated with
22:57what you've wanted
22:57to get rid of.
22:57Exactly.
22:58So we put that to one side
22:59start with a new
23:00ball of cotton wool
23:00and off we go.
23:02Oh gosh
23:02how exciting.
23:08That's it
23:09so if I hold the skin
23:10that can help.
23:12Great
23:12thank you.
23:13I enjoyed that
23:14thank you.
23:14There you go.
23:15There's a nurse
23:16in you yet
23:16you see.
23:19With the prep
23:20now done
23:21Naya
23:21is moved
23:22into the theatre.
23:23So
23:26making the incision
23:27yeah
23:28I'm going to make
23:28my incision
23:30starting here
23:31there's a little bit
23:33of blood now
23:34you might not
23:35want to see that
23:35but it's all okay
23:37and Naya's okay
23:39can I ask you
23:41how deep
23:42you have to go
23:42yeah so
23:43with this lump
23:44because we know
23:45what the type
23:45of lump it is
23:46I only really
23:47actually need to go
23:48just under the skin
23:49so I'm taking
23:49the full skin thickness
23:50but I don't need
23:52to go right down
23:52to muscle
23:53which is great.
23:55I'm stroking
23:55her little foot here
23:56it's for my comfort
23:59I think.
24:01Dear little girl.
24:03So basically
24:03what I'm trying to do
24:04is make sure
24:04I've got a nice
24:04amount of normal tissue
24:06around the lump
24:07itself
24:08because if I'm
24:09too neat
24:10and too close
24:10we risk leaving
24:11a little bit
24:11of the lump behind
24:12so you've got
24:13to take enough
24:14that you're happy
24:15we've got all
24:16of the lump
24:16but not take so much
24:18that we're creating
24:19an unnecessary
24:20big wound
24:21and it's done.
24:21There it is.
24:22Out.
24:24So we'll put that
24:25into a pot
24:26so that'll be sent off
24:28that gets sent off
24:29to the pathologist
24:30they'll section it
24:32have a look
24:33under a microscope
24:33and tell us
24:34exactly what type
24:35of lump that is
24:36what type of cancer
24:36hopefully it'll come
24:37back as a histiocytoma
24:38so that's nice
24:40and benign
24:40and then we could
24:41fingers crossed
24:42we can say
24:43that that's been
24:44curative
24:44and we don't need
24:45to do any more work.
24:46Brilliant.
24:47Now I'm going to
24:47put some stitches
24:48into the skin itself
24:50just to close
24:51that last little gap
24:52Does it take long
24:55to learn
24:56this stitching?
24:58Do you know
24:59it does
24:59and it's
25:00it's something
25:01that I can remember
25:02as a student
25:03we all used to get
25:04pieces of orange peel
25:05or you know
25:07anything that you
25:08could sort of
25:08pass a needle through
25:09and we'll sort of
25:11be sitting there
25:12trying to practice
25:12our various stitching
25:13techniques
25:14because there's
25:15different stitches
25:16for different purposes
25:18and all sorts of
25:19different techniques
25:20you can use
25:21it does take a bit
25:22of practice
25:23to get up to speed
25:25with it.
25:26When they put
25:26their trust
25:27in you
25:28like this
25:29it's
25:30quite humbling
25:31really isn't it?
25:32Yeah
25:33I think part of
25:34the big joy
25:34is that you're
25:35you know
25:36it is a real privilege
25:36to be
25:37in people's lives
25:38like that
25:39because pets
25:40do just mean
25:40so much to us
25:41they do
25:43they really do
25:45I can feel her
25:49waking up
25:49let's go through
25:50well done Naya
25:52there she goes
25:53there she goes
25:55isn't that incredible
25:58it didn't take
25:59very long
26:00and now she's
26:01going off to
26:02wake up
26:02quietly and gently
26:03in her warm
26:04kennel
26:04and then
26:06we'll see her
26:06later
26:07well done
26:07Naya
26:08coming up
26:14Nico
26:14will be taking
26:15the first step
26:16of his treatment
26:17it's still a very
26:19difficult operation
26:20but
26:20there is a little
26:22bit more
26:23on our side
26:23and we go
26:25outside the vets
26:26to meet some
26:27little life changes
26:28just the thought
26:29of being able
26:30to go for a walk
26:31and enjoy that walk
26:32unassisted by another
26:33human
26:33was really
26:35really appealing
26:36oh I thought
26:39we were here
26:40about my allergies
26:41no no
26:41it's fine
26:42it can be about you
26:43Fern Britain
26:44Inside the Vets
26:45brought to you
26:45by Petplan Insurance
26:46stung by a bee
26:49don't judge me
26:51it'll probably
26:52happen again
26:53Fern Britain
26:54Inside the Vets
26:55brought to you
26:55by Petplan Insurance
26:56it's a big day
27:05for Nico
27:05as he'll be
27:06undergoing
27:07major surgery
27:08on his fractured
27:09hip
27:10he's so handsome
27:11isn't he
27:11he's already
27:13had his pre-meds
27:14so James
27:15and nurse Alice
27:16can now prepare
27:17him for surgery
27:18administering the
27:20anaesthetic
27:20and clipping
27:21his fur
27:22as this is an
27:24advanced procedure
27:26veterinary surgeon
27:27Andy
27:27will be leading
27:28this complex operation
27:30it's going to be
27:31probably ideal
27:32if we can get the
27:33cat further up
27:34this end of the table
27:35although both
27:38hip joints
27:38are fractured
27:39he will focus
27:40on the right hand
27:41side today
27:41the procedure
27:45is known as
27:46femoral head
27:47and neck
27:48ostectomy
27:49and the aim
27:50is to restore
27:51pain-free mobility
27:52to Nico's
27:53fractured hip
27:54problem is
27:55whenever they've
27:55had a fracture
27:56like this
27:56everything's
27:57going to be
27:57just so
27:58contracted
27:58because he's
28:00a British
28:01shorthair
28:01which means
28:02he's just
28:02he's got
28:03some decent
28:04thighs
28:05he's got
28:05some thighs
28:06on him
28:06which is
28:07slightly getting
28:08in the way
28:08of our approach
28:09but we're
28:09getting there
28:10if you just
28:12get your finger
28:12in there
28:13so there's
28:13pelvis
28:14and then if
28:15you slide
28:15your finger
28:16up here
28:17so we're
28:18just going
28:18to need
28:18to get
28:18the osteotome
28:20and start
28:21cleaning that up
28:22and he needs
28:23to remove
28:23the ball
28:24of the ball
28:25and socket
28:25joint
28:25which requires
28:27him to work
28:27around several
28:28layers of tissue
28:29it's still a very
28:34difficult operation
28:35but there is a
28:37little bit more
28:38on our side
28:38having found
28:39that we can
28:40sort of get to
28:41where we need
28:41to get to
28:42basically
28:42so we've got
28:45the ball
28:45of the femoral
28:46head off
28:47if you imagine
28:48it a bit like
28:48a mushroom
28:49we need
28:50to get
28:50the stalk
28:50of the mushroom
28:51off the leg bone
28:52as well
28:53to make sure
28:53we've got
28:53a really nice
28:54smooth junction
28:55between the hip bone
28:57and what's left
28:58of the leg bone
28:59the operation
29:03takes 45
29:04intense minutes
29:06to complete
29:07to see if
29:12it's been a success
29:13and he needs
29:14to take an x-ray
29:15are we in a
29:17position
29:18team
29:18to transfer
29:19to x-ray
29:20and
29:21keep our fingers
29:22crossed
29:23x-rays
29:28take them
29:29that's right
29:35nice
29:36I think that's
29:38really smooth
29:38I think it's as good
29:39as we can get
29:40I'm very happy
29:40with that
29:41nice work
29:42nice clean line
29:44nice clean line
29:45there
29:45it's quite important
29:47that he starts
29:47moving around
29:48ASAP
29:49so rather than
29:50create rest
29:50he's going to be
29:51on room rest
29:52we're now going to
29:53do some aggressive
29:53rehab for a couple
29:54of weeks
29:54then we're going
29:55to have to go
29:55in on the other
29:56leg
29:57and fingers crossed
29:57that procedure
29:58goes as well
29:58as today's did
29:59alright
30:00jobs are good
30:01interacting with
30:10animals has been
30:11shown to decrease
30:12levels of cortisol
30:13a stress-related
30:14hormone
30:14and lower blood
30:16pressure
30:16so pets really
30:18do change our
30:19mood
30:19yes
30:21yes
30:22good job
30:23good job
30:24but some animals
30:26aren't just pets
30:28many dogs are
30:30trained to take on
30:31vital roles
30:32from rescue
30:33why don't you
30:34have a search dog
30:35if you can hear me
30:35hello
30:36to guide dogs
30:39good girl
30:41there are 2 million
30:43people living with
30:44sight loss in the UK
30:45and guide dogs
30:47help those with a
30:48vision impairment
30:49by giving them
30:50support and confidence
30:52across the country
30:54there are 21 centres
30:55like this one in
30:56Bristol
30:57that nurture
30:58train
30:58and match up
31:00guide dogs
31:00to the right owner
31:01oh you clever boy
31:04puppy development
31:06advisor
31:07Sophia Haig
31:08has the task
31:09of teaching
31:09the new recruits
31:10in her weekly
31:11classes
31:12what I want to
31:13focus on
31:14is just doing
31:14a few basic
31:16sits, downs
31:17getting their
31:18focus and attention
31:19onto you
31:20bopping a little
31:21bit of kibble
31:22on the end
31:22of their nose
31:23pull it forward
31:24and see if they'll
31:25go into a stand
31:26the puppies we've
31:28got in today
31:28the youngest one
31:29is 10 weeks old
31:30and our oldest one
31:31is 6 months old
31:32so they're still
31:33very much at the
31:34beginning of their
31:35training journey
31:36at this stage with
31:37them it's all about
31:38them sort of
31:39exploring the new
31:40environment and also
31:42we've popped in some
31:43strange objects for
31:44them so these puppies
31:45won't have seen
31:46these objects before
31:47so I'm just interested
31:48in seeing their
31:50confidence levels
31:51how responsive they
31:52are to their
31:53handler as well
31:54we don't need to
31:55make them do
31:55anything they
31:56don't want to do
31:57just letting them
31:58have a little
31:58explore
31:59just like other
32:02dogs guide dog
32:03puppies have
32:04regular vet
32:05checkups to
32:06prevent any
32:06health issues
32:07from becoming
32:08a reason they
32:09can't qualify
32:10for the top job
32:11they've also
32:12got to master
32:13a lot of the
32:14techniques
32:15so Maisie's
32:16our youngest puppy
32:17so this is a
32:18really big thing
32:18for her
32:19she's doing
32:20so well
32:21she
32:21guide dogs
32:25began transforming
32:26lives back in
32:271931
32:28two innovative
32:30women from
32:30Merseyside
32:31Muriel Crook
32:32and Rosamund
32:33Bond
32:33started training
32:34dogs to support
32:35servicemen who'd
32:36lost their sight
32:37in the first
32:38world war
32:38over the years
32:41it's grown from
32:42strength to
32:43strength
32:43breeding their
32:45own dogs
32:45and enlisting
32:46puppy raisers
32:47to care for
32:48more than a
32:48thousand little
32:49life changes
32:50each year
32:51I'm Martin
32:53and I'm looking
32:53after Lucy
32:54Lucy is 11
32:56weeks old
32:56and so far
32:57so good
32:58we had a couple
32:59of sleepless nights
33:00at the beginning
33:00but she's sleeping
33:02through now
33:03and she's just
33:04starting to learn
33:05to be a life
33:07changer
33:07puppy raisers
33:09like Martin
33:09will care for
33:10these young
33:11apprentices
33:11for about a year
33:12and during this
33:14time the pups
33:15will undergo
33:1524 weeks of
33:17training
33:17my daughter
33:18is a primary
33:19school teacher
33:19and she likens
33:20it to her
33:21class
33:21she gets them
33:22in September
33:23and she knows
33:24there's going to
33:24be tears in
33:25July when they
33:26move on
33:26it's very
33:27similar
33:27once graduated
33:32these pups
33:33will be matched
33:34with an owner
33:34giving life
33:36changing support
33:37Dan Roberts
33:39was born with
33:40a hereditary eye
33:41condition leaving
33:41him with total
33:42loss of sight in
33:43one eye
33:44and little vision
33:45in the other
33:46this led to him
33:48being partnered
33:49with Labradoodle
33:50Luna six years
33:52ago
33:52unless I was
33:53assisted by my
33:54wife and my
33:55children I just
33:56didn't go out
33:56it's not a great
33:57healthy way to
33:58live
33:59Luna is a
34:01perfect combination
34:02of clever and
34:05crazy
34:05she's very aloof
34:08extremely sweet
34:10and she's just
34:13got a heart of
34:13gold and I was
34:14very lucky that
34:15Luna thought I
34:15was alright
34:16when I
34:17yes
34:19just the thought
34:21of being able to
34:21go for a walk
34:22and enjoy that
34:23walk
34:23unassisted by
34:25another human
34:26was really
34:28really appealing
34:28I didn't
34:30realise how
34:31amazing a guide
34:32dog could be
34:33in my life
34:34right
34:35Luna
34:35find the exit
34:36Luna knows
34:38her left
34:39from her right
34:39and she gets
34:40that right
34:41100% of the
34:42time
34:43she's got a
34:44vocabulary of
34:44like 70 words
34:45she knows
34:46to take me to
34:46the gym
34:47she knows
34:48barbers
34:48she knows
34:49the shops on
34:49our high street
34:50she'll individually
34:50take me to
34:51those different
34:51shops
34:52you can't
34:53swagger when
34:53you're walking
34:54with a white
34:54stick
34:55it just doesn't
34:56look right
34:56but you can
34:57when you're
34:57walking along
34:58with your dog
34:58Luna's training
35:02and adaptability
35:03means she's a
35:04great source of
35:05comfort for Dan
35:06she even enjoys
35:08going to work
35:08with him
35:09I'm a hotel
35:11singer
35:11that's what
35:12I've done
35:12for 17
35:1318 years
35:14now
35:14so we rock
35:15up don't we
35:15and we sing
35:16songs to people
35:17and everyone
35:18ignores me
35:19and looks at you
35:19she's changed
35:22my life
35:23in extraordinary
35:24way
35:25she's like a
35:27fluffy miracle
35:28and I'm
35:29extremely grateful
35:30to guide dogs
35:31extremely grateful
35:32to Luna
35:32the next patient
35:40to arrive at the
35:41vets to see
35:42Andy
35:42is six-year-old
35:44cockapoo
35:45Jobo
35:45and his owner
35:46Jane
35:47come on
35:48Jobo
35:48here he comes
35:49right
35:50Jobo has a
35:52pea-sized lump
35:53on his ear
35:54but because he's
35:55quite an anxious
35:56dog
35:56Andy needs to
35:57decide how best
35:58to tackle the issue
36:00what I propose
36:01is we do a sedation
36:02once we have them
36:04sedated we do
36:04a needle biopsy
36:05if it looks cheesy
36:06like a cyst
36:07then we just
36:08remove it as a cyst
36:09if that's not
36:11what comes out
36:12we can basically
36:13make a slide of it
36:14and send it directly
36:15off to some
36:16pathologists
36:17the option then
36:18is he doesn't need
36:19to go home
36:20and then come back
36:20on another day
36:21as a nervous dog
36:22he gets priority
36:23get him in
36:24get him recovered
36:25and then get him
36:26home with you
36:26as soon as possible
36:27okie dokie
36:27how is he going to be
36:28with a little check over
36:29now
36:30what we don't want
36:30to do is wind him
36:31up before you
36:32then trim at him
36:32he liked playing
36:33with you when
36:33he first met you
36:34do you want me
36:35to unwrap him
36:36from the winter
36:37the thing that
36:37you've got though
36:38is dogs are smart
36:40and he might be
36:41fun playing with me
36:41when he knows
36:42there's no ulterior
36:42motives
36:43so you know
36:44what this is
36:44don't you mate
36:45yes he does
36:45he's too smart
36:47it's fairly common
36:50for some dogs
36:50to show signs
36:51of anxiety
36:52exposing them
36:54to new things
36:55when their puppies
36:55can help reduce
36:56stress in adulthood
36:58but it's always
36:59a good idea
36:59to get advice
37:00from your vet
37:01and he's allowed
37:02to tell us
37:03that he's anxious
37:04because of all the
37:05places it's sensible
37:06to be a bit anxious
37:07yes it is
37:08it's like we're going
37:09to the dentist
37:10cool
37:10so let's go through this
37:11consent form
37:11right does he have
37:12pet insurance
37:13yes
37:13yes perfect
37:14and who's insured with
37:16pet plan
37:16there we are
37:17we're all ready to go
37:18you look after him
37:19that's your instruction
37:20listen I promise
37:22jobo is a priority today
37:29so Andy is eager
37:30to crack on
37:31with the procedure
37:32and vet nurse
37:33Ella
37:33is assisting
37:34with the sedation
37:35it does feel
37:38quite gritty
37:38Andy soon discovers
37:41that the lump
37:42isn't a cyst
37:43and takes samples
37:44they are scanned
37:46and sent straight
37:46to a pathologist
37:47and the results
37:48are returned
37:49within minutes
37:50it's come back
37:52as something called
37:52a trichoblastoma
37:53so that is a
37:55benign in nature
37:56mass
37:57they tend to grow
37:57with a bit of a
37:58cauliflower type appearance
37:59we do really want to
38:00remove because
38:01where it's located
38:02behind the ear
38:03they tend to get
38:04scratched
38:05and if it ulcerates
38:06then it can then
38:06get infected
38:07and then cause
38:07further problems
38:08it's good news
38:10for jobo
38:11and now Andy
38:12and the team
38:13can start the procedure
38:14and as it's
38:16such a small lump
38:17it's a speedy process
38:18oh they are
38:21some meaty blood vessels
38:23now the trick is
38:27getting this closed
38:28without nicking
38:29that huge blood vessel
38:32make sure this
38:33comes together nicely
38:34Joby being a bit
38:36of a sensitive soul
38:37means that we're
38:38making sure all
38:38of the sutures
38:39are kind of buried
38:40and they're dissolvable
38:41so it means we're
38:42not going to have to
38:43remove them
38:43at a later date
38:44cool can I just
38:45get a tiny bit
38:46of skin glue please
38:46and then we're done
38:47a bit of skin glue there
38:49the reality is
38:51it was nice and routine
38:52and hopefully
38:54he'll recover
38:54nicely
38:55uh oh
38:58vet bills
38:59don't worry dad
39:00I'll eat them
39:01see you later
39:03fern britain inside the vets
39:05brought to you by
39:05pet plan insurance
39:06oh I thought
39:09we were here
39:10about my allergies
39:11no no
39:12it's fine
39:12it can be about you
39:13fern britain inside the vets
39:15brought to you by
39:15pet plan insurance
39:17border terrier
39:26border terrier dobby's castration
39:27and retained testicle removal
39:29was a success
39:30he can now be discharged
39:32and go back to his owner
39:33jenny
39:34here he is
39:36hello sunshine
39:37good boy
39:38who says dobby
39:39you've gone from the one ball
39:40wonder to no balls
39:41hey
39:43oh I'm exhausted
39:44you're tired
39:44lie down
39:45it's been a big day
39:46hey
39:46yeah
39:47so it is really important
39:48he doesn't lick
39:49so I will get you a suit
39:50and a brush collar
39:51get me a suit and a collar
39:52we'll see how it goes
39:53good boy
39:54well done mate
39:55good boy
39:56these aren't foolproof
39:57in male dogs
39:58because they often
39:59can still get past it
40:00but at least it's a little
40:01bit of a deterrent
40:02good boy
40:03super smart
40:06what I'll do is
40:08I'll just tie it forward
40:10just because he's about
40:11to go outside
40:12okay
40:13he might cock his leg
40:14yeah
40:14in fact he probably will
40:16he'll hopefully be
40:17quite happy
40:18most dogs take to them
40:20quite well
40:20as well as the
40:22protective suit
40:23dobby will have
40:24restricted exercise
40:25on the lead
40:26for ten days
40:27to allow the wound
40:28to heal
40:29there's a good boy
40:31great
40:31okie dokie
40:32so we'll give you a ring
40:33to check in tomorrow
40:34and then we'll see him
40:35back in a week's time
40:36come on then sunshine
40:37next to arrive
40:49at the practice
40:50are brother
40:51and sister
40:52Jojo and Billy
40:53with their owner
40:54Willemine
40:55hello
40:55hi
40:57how are you doing
40:58yeah very good
40:59hi guys
41:00do you want to come on through
41:01we're ready for you
41:02if you want to come straight in
41:03come on Jo
41:04the family are due to go
41:06on their holiday soon
41:07so have made an appointment
41:08to see James
41:09so they've come down
41:11for their rabies vaccinations
41:12today haven't they
41:13that's right
41:14yeah great
41:15what's your plans
41:16are you traveling
41:17with them soon
41:18or
41:18yeah in the summer
41:19we want to take them
41:20in the car
41:21and we're going to
41:22Scandinavia
41:22have they traveled before
41:24except from flying
41:26from the Bahamas
41:27oh wow
41:29what were they doing
41:30in the Bahamas
41:30well we rescued them there
41:34they were in a rescue home
41:35and we picked them out
41:38took them home
41:39and lived with us
41:41for three years
41:42and then we brought them
41:43back to the UK
41:44from the Bahamas
41:45oh
41:46and so now they're going
41:47to have a holiday
41:48in Scandinavia
41:49and you can't
41:49you don't want a holiday
41:51without them
41:51no absolutely not
41:53we've done holidays
41:54here within the UK
41:55and it's just lovely
41:57they are family
41:58taking pets abroad
42:00is on the increase
42:01with almost half
42:02of dog owners
42:03planning
42:03or have already
42:05been on
42:05a doggycation
42:06but many pets
42:08find the change
42:09in routine
42:10stressful
42:10so always decide
42:12what's best for them
42:14and make sure
42:15you check the rules
42:16of the country
42:16you're traveling to
42:17plus what vaccinations
42:19are required
42:19a rabies vaccination
42:23in the UK
42:24a single vaccination
42:25is valid for three years
42:27so we just do one today
42:28then that as a vaccination
42:30will protect the dogs
42:31for three years from today
42:32wow
42:32but interestingly
42:34we need to then wait
42:3521 days minimum
42:36before we're legally allowed
42:38to set up any sort of travel
42:40moving from the UK
42:41over into the EU
42:42or any of the other
42:44listed countries
42:44but once that 21 days
42:46has passed
42:47what you can then do
42:48is come down
42:49for what we call
42:49an animal health certificate
42:51and then you need
42:52to then see a vet
42:53within one to five days
42:54of your return
42:55in that country
42:56to have a table
42:57and treatment
42:57to be able to come
42:58back to the UK
42:59so there are
43:00quite a few steps
43:01so
43:02look at them
43:03yes I'm just waiting
43:05for this
43:06and then I shall be
43:06in the car
43:07across the ferry
43:08and yeah
43:09we're going to do
43:10Scandinavia this summer
43:11I sort of see that
43:13written on those
43:14faces
43:14they've got the
43:16sweetest
43:17Jojo's smiling
43:19before James
43:21goes ahead
43:21with the vaccinations
43:22he needs to check
43:24Jojo and Billy
43:25are microchipped
43:26an essential requirement
43:28for travel
43:28very good
43:30and give them both
43:30a once over
43:31okay that's fine
43:32hi
43:34all good for that
43:34I'm happy with her
43:35yeah
43:35so let's give her
43:36the rabies vaccination
43:37so
43:38it's just up in the scruff
43:39yeah
43:39so we'll post a treat
43:41at that end
43:42there we go
43:43good girl
43:44well done Jojo
43:46well done
43:47there
43:47she's like
43:49just give me the treats
43:50right
43:52let's give Billy
43:53his vaccination
43:54as well
43:55okay
43:55right
43:55should we do it here
43:56this is fine
43:57beautiful
43:58there
43:59she's like
44:01is that a treat
44:02can I eat that
44:03well done team
44:05right
44:05so that's there
44:06vaccination's done
44:07yep
44:07so
44:08the next step
44:09will be
44:10when you have
44:10a definite travel date
44:11as long as it's 21 days
44:13from today
44:14beyond that
44:15we can then book you in
44:16for the certificate
44:17appointment
44:17great
44:18okay well
44:19bon voyage
44:20wonderful
44:21thank you very much
44:23it's been an action-packed
44:33day at the surgery
44:34but before the team
44:35can finish
44:36Ruby has arrived
44:38to collect her
44:39cocker spaniel
44:39Naya
44:40here she is
44:42hi
44:42hello
44:43hello
44:44puppy
44:44how are you
44:45Naya
44:46here she is
44:46oh she's not interested
44:47yeah
44:48she's got you
44:49who's been a good girl
44:51James did an amazing job
44:53he was so calm
44:55all through
44:56thank you James
44:57she's been very well behaved
44:58she was wasn't she
44:58she was really good behaved
44:59yeah
44:59I probably wouldn't necessarily
45:00walk her today
45:01just keep it nice and rested
45:02keep it covered
45:03keep it clean
45:04keep it dry
45:05I'm sure she'll heal up
45:06how long does that stay on for
45:07so we'll keep that on for
45:08maybe a couple of days
45:09but it might peel off
45:10on its own
45:11yeah
45:11so don't worry too much
45:13but
45:13that's okay then
45:14hello puppy
45:15how are we
45:16that was a very good girl
45:17mommy
45:17so we'll give you a call
45:18when we've got the results
45:19bye
45:19and we'll see you next week
45:21for a post-op check
45:21excellent thank you so much
45:22thank you James
45:23thank you so much
45:24very nice to meet you Ruby
45:26thank you
45:27thank you so much
45:28oh bye bye
45:28really nice to meet you
45:29and you bye bye now
45:30bye bye
45:31okay
45:31see you soon
45:33no worries
45:33take it easy
45:34success
45:35you're so cute
45:36another one
45:36yes
45:37well
45:37we need you to stick around
45:39I think you're a good omen
45:40in this practice
45:40do you think so
45:41I do
45:41sadly I can't stick around
45:49but my goodness
45:50I've enjoyed my time here
45:52inside the vets
45:53now I'm in love with her
45:54oh look at you two
45:57hey wobble chops
45:58just having a nice little snore
46:00oh
46:01this is great news
46:03oh I love liver breast
46:04this is Arthur
46:12the most chilled cat
46:14I think I've ever met
46:15and I've enjoyed meeting
46:17all the animals
46:18that we've met
46:19over the last few weeks
46:19big or small
46:21young or old
46:22they've all been adorable
46:23and they've all had
46:24one common denominator
46:25and that is
46:26that they have owners
46:27who simply adore them
46:29and will do anything
46:31in their hour of need
46:32to help them
46:33the vets here
46:34have been incredible
46:35they treat their patients
46:36with such wonderful respect
46:39and
46:40you know what
46:41the bond
46:42between animal
46:43and human
46:44is so strong
46:45and very much
46:47alive and kicking
47:03they don't need to have
47:05something to do
47:05to your home
47:07so let'sher
47:07they adopt
47:08they've been infected
47:09and they're like
47:10oh look at this
47:11and they don't need to ever
47:12they don't need anything
47:12they've got money
47:12to the family
47:13and they're like
47:14they've got money
47:16and they're like
47:16they'll be given
47:16they're going to be
47:17in their life
47:17and they're like
47:18and they're going to Indo
47:18they're going to reach
47:19and they're going to RPG
47:20so they're gonna want to follow
47:21or refer
47:23in ihrem
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