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  • 6/19/2025
This is a practical application to determine number of times a patient missed appointment.

Count Number Of Time Patients Missed Appointments
=COUNTIFS($B$2:$B$69,B2,$C$2:$C$69,"NO")

Identify Patients Who Missed Appointment Twice
=IF(D2>=2,"Missed 2 Appt","")

countif, missed appointment, hospital appointment no show,appointment data,

Transcript
00:00One of our local medical office here wants me to help them identify patients who have
00:04missed two or more scheduled appointments. The first thing I'm going to do is to count
00:07the number of missed appointments on column D by each patient. I'm going to use a function
00:13called count ifs with a s because I'm going to use multiple criteria. The first argument
00:20will be the data set or the column for the patient name. I'm going to press F4 once to
00:24make it into a fix and then the second argument would be B2, the person or the name itself
00:30of the person and then comma. The second argument will be the attended column which is C all
00:36the way down and press F4 to make it fix again and then the fourth argument would be the text
00:42NO to indicate did not attend and I'm going to hit enter after that. As you can see Melvin
00:48has missed one appointment and if you double click this handle here you'll apply the rest
00:53of the rule. The next thing I'm going to do is basically flag which patients have missed
00:58two or more appointments. I'm going to use a simple if statement here open parenthesis this
01:04particular cell greater than equal to two. If you want to change this to three or four
01:11number of times that the patients have missed you can change it here. For this example I'm
01:14just going to say two and if this is true I'm going to display the text called missed two
01:20appointment like that. Double quote here and then after that comma and for false condition
01:26anybody who has missed appointment once or maybe none I'm just going to leave it as blank like
01:31that and close parenthesis and hit enter and now if I were to double click on this handle here you can
01:37identify or see patients who have actually missed two or more appointments and after that your job is done.
01:44See you then.
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