Gérer les frais imprévus de téléphone, de télévision et d’Internet

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Avec la hausse du coût de la vie, les Canadiens surveillent de plus près leurs factures de téléphone, de télévision et d'Internet. Apprenez comment gérer vos dépenses et où vous adresser lorsque vous ne parvenez pas à résoudre vous-même les problèmes de facturation et les différends contractuels. Plus de détails sur parlonssolutions.ca

Transcript

00:00With the rise of the cost of life, the Canadians survey their phones, phone, television and Internet.

00:06Stay connected is essential, but the costs imprevues and problems of service can accumulate.

00:11Recent data show that the problems of the facturation and the litigation contractual have increased 38% over the last year.

00:19There are ways to solve the problems and to manage the expenses.

00:23Examine the suppliers, compare the forfaits, and lise the evaluations of clients to avoid the costs of more.

00:29The offers grouped reduce the costs, but verify what they include.

00:32If you already have an error of the facturation,

00:35the Commission on the plaintes relative to the Télécom Télévisions is there to help.

00:39If you have problems of facturation, of contracts or of services non-resolus,

00:43you can put a complaint with them.

00:46In most cases, a solution is found in the 20 days.

00:49Their service is free and they are willing to get results quickly.

00:54For more information, consult ParlonsSolutions.ca.

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