Moment fare dodger was revealed to owe SWR over £800 for three years of travelling on an expired railcard
Category
🗞
NewsTranscript
00:00If unable to present his rail card, the man could be issued with a penalty fare.
00:23But as Jack looks closer, that might not be all that's going on.
00:28But you brought this about 20 minutes ago, and you haven't scanned it in at Vauxhall.
00:32Is there any reason why?
00:33I realised I was coming here because I'd met my girlfriend or whatever.
00:38Right, where he's telling him from before that?
00:39I live round Vauxhall.
00:41You live at Vauxhall? No. I'm going to have to take some details.
00:44You're going to have to take some details.
00:45OK, sweet, no worries. All right, I'll see you in my mirror, man.
00:48Brilliant, thank you.
00:49The man provides his details.
00:51Doesn't make any sense.
00:52But they don't match his story.
00:55I'm going to be very blunt and be very honest with you, OK?
00:58Your address is in Sunbury, OK?
01:00All right. Your ticket has been scanned in at Vauxhall, all right?
01:02Yeah.
01:03When I report this about the rail card, OK,
01:04they're going to investigate the ticket as part of that, all right?
01:07Well, without intel.
01:08If they find out that you've travelled further than Vauxhall,
01:10All right?
01:11They can incur a different charge for that journey.
01:14I've only travelled too.
01:16They normally take quite long with it, so don't they?
01:19It takes a couple of weeks.
01:21Yeah, yeah.
01:22With the man seeming like he's been through the process before...
01:25So, have you travelled from Sunbury or have you travelled from Vauxhall?
01:28No, no, I've travelled from Vauxhall.
01:29...along with suspicions he came from further afield...
01:32Is that a good?
01:34Er, two seconds.
01:35...plus a lack of rail card.
01:37So, no rail card presented.
01:42Jack reports him to the fraud team.
01:45This person in particular hasn't scanned in his QR at Vauxhall.
01:48He brought it 20 minutes ago,
01:50which indicates to me that he may not travel from further.
01:53Obviously, we can't prove that at this moment in time.
01:55It says they have to report prosecution.
01:56Doesn't necessarily mean prosecution goes to the prosecution department,
01:59which is the investigative body we have at South Western Railway.
02:01OK, perfect.
02:02But the rail card that he did put onto the ticket,
02:03he wasn't carrying with him, so we reported it under that fact,
02:06and then we're going to ask the fraud team to investigate the rest of it.
02:09Am I keeping this copy?
02:11Yeah, yeah, yeah.
02:11Thank you, mate. You have a good evening. Take care.
02:13The case is now in the hands of the fraud department.
02:16If the man hasn't been truthful, he could face prosecution.
02:21So, this individual was stopped by Jack at Waterloo.
02:26Er, the customer had a rail card applied to their ticket.
02:31Er, upon further investigation by Jack,
02:34it was found that the customer wasn't in possession of a valid rail card.
02:39When I report this about the rail cards,
02:41OK, they're going to investigate the ticket as part of that.
02:43All right.
02:44What would that entail?
02:45And looking at previous ticket purchase history,
02:48it was discovered that the customer wasn't travelling on an expired rail card.
02:54Our fraud investigators reviewed the ticket purchase history
02:58and calculated that the customer owed fares of £580 for journeys stretching back over three years,
03:07which, including investigation costs, amounts to £834.
03:12This type of case is a good result that, from a seemingly inconspicuous revenue protection stop,
03:23that we found previous issues with this customer's purchase history.
03:28Able to uncover prolonged wrongdoing, risking hefty back payments and a criminal record.
03:35The customer paid their out-of-court settlement and that case is now concluded.
03:42Investigators prove that these fraudulent schemes just aren't worth the gamble.
03:48Gastra been saying,
04:00www.loge.com
04:01We may be ca-lipped for that.
04:02Oh, a lot.
04:03If you'd like,
04:09you don't want to전.