Moderna executive Tracey Franklin told Fortune Workplace Innovation Summit she uses AI to predict scenarios with coworkers before they happen.
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00:00I do a lot with our executive team. Obviously, I'm the CHRO in addition to running technology for the company, and we have a lot of personality tests that we've used in the organization, and so I've created profiles in a GPT of our executive committee, and I have scenarios of when two people are maybe at conflict, or when I have to go in with an opinion or a recommendation, and how might the group react to my recommendation, or if I'm having a really bad day and I need to understand that.
00:30I actually have a completely interactive coach, therapist, and teammate for me that I use all the time. It's been my favorite thing, and I've said, here's a situation. How are these two people going to react, or this is what happened. Why did these two people react this way, and how best can I help coach the reconciliation?
00:55And I will tell you, like, I think I'm pretty good with people, but it gives me an advantage that I didn't have before, because I don't fully understand someone's, you know, innate human personality response like the GPT allows me to do.
01:13That is fascinating.
01:14Yeah.