ఏపీలో 'వాట్సప్‌ గవర్నెన్స్‌' ప్రారంభం

ETVBHARAT

Minister Nara Lokesh Launches WhatsApp Governance in AP : దేశంలో తొలిసారిగా ‘మన మిత్ర’ పేరుతో ఏపీ ప్రభుత్వం వాట్సప్‌ గవర్నెన్స్‌ ను ప్రారంభించింది. ఈ సేవలను ఉండవల్లిలోని నివాసంలో మంత్రి నారా లోకేశ్‌ శ్రీకారం చుట్టారు. దీనికోసం అధికారిక వాట్సప్‌ నంబర్‌ 95523 00009 ను రాష్ట్ర ప్రభుత్వం కేటాయించింది. ఆ ఎకౌంట్‌కు వెరిఫైడ్‌ ట్యాగ్‌(టిక్‌ మార్క్‌) ఉంటుంది. వాట్సప్‌ గవర్నెన్స్‌ ద్వారా ప్రజలకు పౌరసేవలు అందివ్వడంతో పాటు వినతులు స్వీకరిస్తారు. అలాగే వారికి అవసరమైన సమాచారాన్ని చేరవేసేందుకు వీలుగా వాట్సప్‌ గవర్నెన్స్‌ను ప్రభుత్వం తీసుకొచ్చింది.

Transcript

00:00I got this idea from the Yuvagalam Pathiyathiru.

00:02If you press a button, you get food, if you press a button, you get a movie, if you press a button, you get a taxi.

00:08But if you press a button, why is the government not coming to you?

00:11I accepted that challenge and said that.

00:13That's why today, our friend is the government in the hands of the people,

00:16the government of the people in the hands of the people, and our government of the people.

00:19With this intention, we are starting this today.

00:23In the Yuvagalam Pathiyathiru, I got a chance to know the problems faced by the people step by step.

00:28When I met all of them, they asked one thing.

00:29If we have a caste certificate, why do we have to get it every month?

00:34If we have an income certificate, why do we have to go to the authorities again?

00:37If we have to pay the power bill, why can't we pay it seamlessly?

00:40If we have to get an RTC ticket, why do we have to get it when we get on the bus?

00:44Why can't we plan in advance and get it?

00:46They kept asking me the same thing.

00:48In the past five years, I have seen situations where certificates are not issued.

00:55Why should it be like that?

00:57When I saw MPTC's competition in Duggirala Mandalam,

01:00they did not issue a certificate.

01:02They did not issue a B.C. certificate.

01:04That day, I understood.

01:05There is a flaw in the system.

01:06This has to be corrected.

01:07No one should be troubled for a certificate.

01:11I started thinking like this.

01:13After three months and nine days of signing the MOU, this was launched.

01:18If you look at it once, you have to integrate 36 departments.

01:22This is a very complex project.

01:25We are launching 161 services in the first phase.

01:28My team told me not to tell you, but I am telling you today.

01:31In the second phase, we will launch 360 services.

01:36There is no debate, no discussion.

01:39We will launch.

01:40The government takes the responsibility of providing real-time certificates to the public.

01:50QR code is on every certificate.

01:53If you scan the QR code, you will get a link to the AP government website.

01:58On the AP government website,

02:00you can see the name and details of the certificate.

02:06No one has the opportunity to generate fake certificates.

02:10We have decided to bring blockchain too.

02:14We will release it soon.

02:17On one side, revenue services.

02:19On the other side, municipal services.

02:22On the third side, endowment services.

02:24We will launch TTD and MNHA services.

02:29In two phases, TTD will be launched.

02:32God's blessings will come to these services.

02:36There will be a number for selection.

02:42You have to select.

02:44In the next phase, we will launch AI bot.

02:49If you want to get a bus ticket from one place to another,

02:54you have to pay double the price.

03:01We have decided to launch AI bot in two phases.

03:06Not only that, voice too.

03:08Not only in English, but also in Telugu.

03:11We have decided to respond to the system.

03:17We have not done this anywhere in the world.

03:21We are the first nation.

03:25We are learning this at home.

03:27I don't say this is perfect.

03:29We have done all the load testing.

03:31We still have a lot to learn.

03:33If everyone comes and logs in,

03:38if the transaction stops,

03:40we have decided to call back.

03:43We will find out where and why it failed.

03:45We will find out if there are any problems in the system.

03:48We will improve the system.

03:50Not only that,

03:52in real-time governance,

03:55integration of data from all departments is happening.

03:59All departments can bring data,

04:01create a data lake,

04:03and our government works with the aim of providing seamless services to everyone.

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