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Que Hacer Si Te Falla Tu Servicio De Internet 1 de 3
cableinfo
Seguir
2/7/2025
#internet #fallasdeinternet #callcenter
Categoría
🤖
Tecnología
Transcripción
Mostrar la transcripción completa del vídeo
00:00
another day passes
00:02
and again
00:04
it fails me again
00:05
So when it fails you again like this
00:08
I say that from the first time
00:12
If it fails you, you have to report it
00:13
because?
00:15
because if we do not report
00:17
in their system over there
00:19
They cannot also monitor faults
00:21
now with fiber
00:22
it is less difficult
00:25
that faults can be detected
00:27
in areas
00:28
so yes, it failed us
00:32
about 5 minutes
00:35
or 3 minutes
00:36
it must be reported
00:37
because today with fiber
00:40
as it is more delicate
00:41
It may be that in some
00:44
of the fibers that make the route
00:46
that make up, that feed your service
00:48
is fading
00:51
It may be that
00:52
a tree is dimming it
00:54
a branch that is moving
00:56
It may be a hanging fiber
00:59
a truck passes by
01:00
and move it
01:01
and that causes the fiber to attenuate
01:04
and it can
01:05
he was already hitting her
01:08
and so it was getting damaged
01:09
and that makes your internet go down
01:12
I mean
01:12
all those factors
01:14
are taken into account
01:16
at the time one reviews
01:18
a fault
01:19
but
01:19
if we do not report it
01:22
they are not going to have it there
01:24
your records
01:24
that it is failing
01:26
every now and then
01:27
or daily
01:28
or three times a day
01:29
or what do I know
01:29
That's why it's very important
01:31
that when it fails
01:32
must be reported
01:34
It doesn't matter that the internet
01:35
recover quickly
01:36
It doesn't matter
01:37
because
01:38
because I think those are
01:39
the faults
01:40
the most difficult ones
01:42
to detect
01:42
when
01:43
he is leaving us
01:45
for a short time
01:46
and is restored
01:46
why not
01:47
it is possible to detect
01:48
in a short time
01:49
where the fault is
01:50
the ideal would be
01:51
that fails
01:52
and is not restored
01:54
because that's how it would be
01:55
a lot
01:56
less difficult
01:57
detect
01:58
where the fault is
01:58
and is repaired
01:59
but
02:00
those who leave
02:01
and they come back quickly
02:02
in 10-15 minutes
02:03
those are more difficult
02:04
because when
02:05
once restored
02:06
Well, it's already very difficult
02:06
know where the fault is
02:08
I don't know if you understand me
02:09
Well, it's like the mechanic
02:10
or as one
02:11
one goes to the doctor
02:13
one goes to the doctor
02:13
and it already feels good
02:14
and so
02:15
but when you know least
02:16
that hurts you
02:17
and every so often
02:18
and the doctor
02:18
maybe you get an idea
02:19
the same as the mechanic
02:21
you take your car
02:22
Oh look
02:23
is no longer failing
02:24
It happened to me
02:24
of the personal
02:25
this
02:26
is no longer failing
02:27
and what does the mechanic say
02:28
I need to see it
02:29
when it fails
02:30
It's the same with the internet
02:31
so
02:32
it must be reported
02:33
that it becomes a habit for us
02:34
please
02:35
it must be reported
02:36
all
02:37
all
02:37
that it becomes a habit for us
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