Ongoing staffing shortages and outdated systems mean passengers should brace for continued delays.
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00:00My message to passengers is that air travel is still extremely safe, by far the safest mode of
00:10travel, but they need to appreciate that our professional controllers keep it safe by reducing
00:18efficiency. So passengers will be extremely safe, but they may also be delayed. We will begin seeing
00:26material progress in three to six months, but this is a multi-year process of renewing the air traffic control system.