UK air traffic control delays: Compensation, when to go to the airport and more advice

Hundreds of flights have been delayed or cancelled after a technical issue with the UK's air traffic control system.

Transcript

00:00 Thousands of airline passengers faced delays and cancellations on Monday after technical

00:07 problems with the UK's air traffic control system. The national flight control operator,

00:12 National Air Traffic Services, announced the fault had been identified and remedied, but

00:17 not before huge disruption had been caused on one of the busiest days of the year. Several

00:22 airports warned the knock-on effects would cause significant disruption. By 2.30 in the

00:27 afternoon, 500 flights to and from the UK had been cancelled.

00:32 (whooshing)