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00:00The monetary system of our country is subject to what the Federal Reserve does. If the Federal Reserve, which meets in June, does not lower interest rates,
00:09neither here in the Dominican Republic can the interest rates be lowered or liquidity is injected into the economy so that this occurs.
00:18And hopefully, there will be a decrease, because the Dominican economy is decelerating, if the data is very clear on that.
00:28Well, let's go with Yanis Santaella, who is here live.
00:33And with a little more time.
00:35And with more time. Yanis, good morning.
00:37Good morning.
00:38Happy to be here. Gentlemen, I'm so excited, because I have proposed, this year is a year of many movements,
00:46and one of the things I have proposed the most is gratitude.
00:50So I thank you for being here, and I invite people to be grateful, because this is a team, a family that has been together for many years.
00:59Let's talk about leadership with emotional intelligence in times of change and crisis.
01:04Part of what we are experiencing is the change and the crisis.
01:07I had a question before that. Stay in the same package, Yanis.
01:10Let's see. Tell me. I'm excited here. Let's see.
01:14Intelligence is supposed to be something that you are born with, you don't acquire it.
01:18If you look at IQ, if you are 140, you are a genius.
01:22Now, if you don't have such a high IQ, with a lot of study, with a lot of dedication, you can have a good performance.
01:29And so, emotional intelligence can be modeled, it can be developed.
01:36Exactly. There is the IQ, and there is the EQ in Spanish, which is that term of emotional intelligence.
01:44How does emotional intelligence develop? Through the development of emotional abilities.
01:49It should develop since we are children, because it is the ability to understand our emotions,
01:57to have a relationship with those emotions, and to be able to express our emotions, especially in times of crisis and stress.
02:03Since we are children, being able to feel, many times, does not allow us to feel.
02:08Do not cry, do not do, do not speak, do not express yourself emotionally, it does not allow us to be an adult.
02:14Now, emotional intelligence can develop in any situation in our life, especially in difficult situations.
02:22That is why today I come to talk about changes, crisis and stress.
02:25What do you see in change? In change, in the crisis, what you see is an irritable person, you see stress, you see burnout.
02:32And through that, which is repeated in our lives, especially in leaders, with a lot of work, a lot of responsibilities, a lot of burdens, we get sick.
02:41Mental illnesses, anxiety, stress and burnout, are turning that illness into demotivation.
02:49And what you are feeling is, this is what it looks like from the outside, like the iceberg from the outside.
02:55I'm destroying my relationships, I don't care about my job anymore, what I liked before, I don't like it.
03:00And many times what is recommended, obviously that patient becomes a patient who goes to a consultation.
03:08Leaders are going to at least five consultations before reaching the therapist.
03:12And we become psychiatric patients, which is super good when it really corresponds.
03:19So if you are feeling stress, burnout, and what I come to see is what is below that.
03:25Yanni, but there are many people who, even with a high academic degree and a very high professional qualification,
03:33refuse to recognize that they have some management difficulties and go to a psychiatrist or a psychologist.
03:39And this person, for anything, shoots himself irresistibly and creates a mess, as we say in the Dominican world, for anything.
03:47Do you see that?
03:48Totally. You know that many times I stay in so many business workshops and work with many CEOs and leaders,
03:55when they come to me and I thank them for their trust, it's like, Yanni, that's confidential between us.
04:02And obviously for that, everyone deserves a therapist, a coach, or a mentor, especially when you want to grow.
04:10And it happens that I don't want to say my vulnerability, because what is the first layer that is under a human being who is in crisis?
04:18Fear. And I don't want to recognize that I'm afraid. So fear, I'm making the right decisions, I'm doing what I have to do.
04:27After fear, which is a natural emotion, gentlemen, learn to feel fear. It's going to scare you.
04:34It's going to scare you to lose your job. It's going to scare you to think about people. Recognize fear.
04:39An element comes, which is one of the fundamental barriers, which is ego. And ego turns you.
04:44Or an arrogant person, where you start to say, look, I'm right, or I become a victim, and I start to get out of the situation and to blame.
04:54What happens when fear and ego come together? Erratic decisions. And reactions, because I'm in a fight and I'm running away.
05:02And here comes the fundamental battle of a leader, loneliness. The leader feels that he needs to respond in loneliness,
05:09he needs to give everything, and he feels that burden. And that's why we stay away from the team.
05:15What is the best antidote? Create a powerful team. What is the team? The team is the reflection of the leader.
05:22There are no bad teams. There are leaders who have not developed their emotional intelligence.
05:27And here comes your answer. Leaders need to heal. What's behind a crisis? Our wounds are not healed.
05:35Our wounds are abandonment. So I abandon the boat. So I want to save everyone. Our wounds are rejection. What do I do?
05:44I reject everyone. I can't delegate. Something's going to happen to me. I want to be perfect, perfect.
05:50My wound is loneliness. So I want to do everything alone, or alone, or I can't be accompanied.
05:57And here comes what's in the iceberg, what's down there. A situation in my life doesn't solve it.
06:03And you can get to that situation in life that doesn't solve it, Yanis.
06:07Totally. It's a grief. Many times I've worked with many leaders who are super successful today,
06:13but behind them they have a wound with their father, a wound with their mother, they have a wound with a grief.
06:19Unhealed grief from someone who passed away. We have a wound from a relationship that we have with problems.
06:27Many times, why does a person work 24-7? Because they have areas of their life that are neglected.
06:33And that's not bad. It's simply saying in your life today, you know what? There's something that doesn't work in my life.
06:41And we're taking it out. What do you see? That person who gets demotivated, that person who many times has a fit.
06:48There are people who start dragging the table. Or they blame someone else. Always.
06:54Always. Because someone is to blame for this situation. Now, what is emotional intelligence for?
06:59So that we take care of ourselves. So that we make decisions. So that we can see that emotions are the channel and the most important force of a human being.
07:08And I want to leave something important here. To be empathetic with that leader who is like that.
07:13Because it happens to me a lot that, okay, that leader comes whipping. No, no. You're handling a situation.
07:20But we're also going to be empathetic with the team that lives with that leader.
07:25With the wife or husband who sleeps with that person. Who lives with someone who is anxious all the time.
07:32What are the fundamental steps? Self-care. And stopping. What is stopping? Doing a review of my life.
07:40Am I happy? And that's a question that when I tell a leader, a leader tells me, like, yes, I love my job. I like my job.
07:48No, no. You are happy. You are enjoying what you do. You are loving what you do.
07:54And your personal life. What things do you feel that you are covering up right now? And what things do you like?
08:02Because we are losing in life, right, Ramón? What is the real thing. And you know what?
08:08So that's why a disease pushes us. A problem pushes us. For what? For what is that change that you are experiencing?
08:15So that you can review yourself and start saying, wow, what do I want in my life? And stopping.
08:22Lastly, stopping. Self-care. Self-awareness. Regulating our emotions.
08:28Stopping that change. That leadership. And being able to inspire others.
08:34There are people who don't ask their team, for example, how do you feel today? How are you?
08:40What do you want in life? What are your dreams? Where are we going? Why don't teams work?
08:46Because they have unresolved individual goals. That's why couples don't work as well, a lot of times.
08:55That's why relationships don't work. What is your goal here in this company? And what is my goal as a leader?
09:02Sometimes what the leader has in silence is, I want to work less. And he hasn't expressed it.
09:07And he keeps working a lot, and he gets sick. Sometimes what the leader wants is to make a change.
09:12Or he wants to climb, and he feels alone. The relationship is with you, with your emotions.
09:18It's an honest conversation, a search for help, and working on our emotional intelligence.
09:24I've seen leaders transform. Even teams say, wow, what's going on when they work internally?
09:31Because when you find the problem, there's something that comes out of you, and then you're going to be able to,
09:36as you say, get the blame out. Stop blaming your husband, your wife, your children, the country, the traffic.
09:47I mean, gentlemen, if you're fighting with everything out, it's an internal battle.
09:52So we need to heal with our internal battles to be able to have more mental health and emotional health.
09:59Emotional intelligence is possible, and as Ramón said in his first question, it develops every day of your life.
10:05I think that as parents, we develop our emotional intelligence with our children.
10:10I think that as leaders, that's how we do it with our whole team, and we deserve to be.
10:16Healthy leaders heal. There are leaders in your life that mark you.
10:20If you start to think, which leader marked you positively?
10:24But there are leaders that mark us negatively because they step on us through their wounds.
10:29If today you're exploding, if today you're not seeing the positive, let's go out and look for the positive, to recognize.
10:37If today you're not getting results, it's a matter of emotional intelligence.
10:43Success is directly connected to emotional intelligence.
10:46You start to develop it, and from there you're going to build success.
10:51And where do you go to develop it?
10:53Yes, my God, I'm here for you.
10:56There are many professionals, and we also have our Diploma in Emotional Intelligence for Success,
11:02endorsed by Florida Global University, where through that we're going to work eight full weeks plus a 90-day mastermind.
11:10And you can also go personally.
11:12I also attend one-on-one because many times leaders and CEOs, entrepreneurs,
11:18need that mentor, that leader psychologist to be able to make healthy decisions throughout their lives.
11:27It's so cool when you ask someone, how is your relationship with your children improving?
11:31And how is your relationship with your partner improving?
11:34You're happy, and you can give an answer.
11:36So here we are, and our Diploma starts where, Julio?
11:40How do you live in the deep Placid West?
11:43So, a person who is here, does it through the internet, via Zoom?
11:49Via Zoom, online. I have many people from the United States, I have international people.
11:55I obviously also do face-to-face meetings through Zoom.
12:00I do one-on-one retreats in Punta Cana, Cap Cana.
12:04So, you work three full days with me, and I do retreats on life projects, leadership,
12:11the CEO, a healthy leader to heal stress and burnout, and those are totally face-to-face and dedicated.
12:18And this Diploma will have, on September 20th, in Miami, a full day of immersion.
12:24In Miami?
12:25In Miami.
12:26I don't know where we are.
12:27We're making our agreements with the International University.
12:30I am a Dominican who loves everything international, and we are very proud Dominicans.
12:37There are many people here doing good things, doing excellence.
12:41This is an excellent team.
12:42Finally, Janine, but don't you happen to have, as they say, lost cases?
12:46After many sessions, after many things, you throw the towel and say, look, go to the psychiatrist.
12:55Look, what a beautiful question, gentlemen.
12:57It's just that Mr. Ramon does that kind of thing to me.
13:00I think the biggest lost case is a person who decides to manipulate, who decides not to see himself.
13:07There is a lost case when you are not ready, because you have to be very brave, Mr. Ramon,
13:12for you to realize that you are creating that situation in your company in a large part,
13:17for you to realize that that situation of your children is a part of you,
13:22and that, when you find your wounds and realize it and work on it,
13:27I think that the lost cases are when I am not willing to have the courage to heal my wounds,
13:33to go through there, because it is not easy either.
13:35I think that evasion is a lost case.
13:38That is why I tell people, you are ready, call me when you are ready.
13:44There are people who want to be happy, they have to go through a duel,
13:48they have to go through unsolved situations.
13:50Are you ready?
13:51And something important, Mr. Ramon, the lost case is also, this is not a race of time.
13:56This is a race to earn your life.
14:01If you want to do it fast, this is not the way.
14:04I mean, emotional results take time, but they are for life.
14:08You hug a child again, I have seen cases of hugging your children again, of smiling again.
14:15Do you know that I have people who have not smiled for years?
14:19I was a very automatic person, and I lived sick with headaches, gastritis.
14:24I did not realize, I was not aware until one day I stopped.
14:28And to experience being well, for me it was like, wow, I want to conquer this more.
14:34So, that is a conquest.
14:36The lost cases are when I am not willing to follow the path.
14:40There are people who get used to being bad all the time,
14:42because the day they are well, they find themselves strange,
14:44and they believe that the normal state is to be bad.
14:46You know that, Jacqueline, that happens a lot.
14:49Oh, I am in love with this program.
14:51That happens a lot.
14:52When there is a, like a stela, when you have gone through a depression,
14:57or an anxiety, or you have gone through a divorce,
15:00or you have left a job, or you have lived many crises,
15:03I get used to being bad, and I develop that, like that sustainability.
15:08And the good days, I sabotage them.
15:10Because what do I think about the good days?
15:12That the bad days are going to come.
15:14So, yes, it is very normal.
15:16It has happened to all of us.
15:18And what do I want to tell those people?
15:20Hold on to your good days.
15:21I have a podcast on YouTube.
15:23I recommend a podcast that I did with Glenn C. Felix.
15:26It is called, the podcast is called Janice the Podcast,
15:29Emotional Education.
15:30They are therapies that I do live with people.
15:33Many questions, many questions.
15:35Because when you hold on to your well-being,
15:37and your spirituality, everything starts to walk.
15:40But it is part of the process.
15:42Janice, that's great.
15:42I really hope that every month you could...
15:44Oh, no, I am committed.
15:46You could do this live.
15:48I am committed.
15:49I promised Don Ramon a complete program
15:53on how to support the life project of our young people,
15:56Generation Z.
15:57And I come in the month of June to give it.
15:59So, I come with a complete program.
16:01I am committed.
16:02You know.
16:03Thank you very much, Janice.
16:05We are waiting for you in the Diplomado.
16:07And we are going to commercials.
16:08We are going to talk with Mr. Jorge Jerez
16:11and Julián Pazra, vice president and former president
16:14of the National Council of Supply Trade.
16:17There are many topics of interest in that sector
16:20and in that area.
16:21In a few minutes.
16:26The Telematutino 11 interview.
16:28We are going to talk with an important sector,
16:31the supply trade sector.
16:35What you buy every day.
16:37We are joined by Mr. Jorge Jerez,
16:40who was former president
16:43and has been on the program before,
16:46and Julián Pazra, who is vice president of the council.
16:49Good morning.
16:50Welcome.
16:51Good morning.
16:52Thank you for allowing us to be here with you
16:55in this program of a country.
16:58You are the ones who supply the commercials.
17:01Yes.
17:02To the supermarkets.
17:06In other words, food in general.
17:09Jerez, you are a thermometer of economic activity.
17:14If you sell, it is because there is consumption,
17:17there is demand, but if you do not sell,
17:19it is because the economy is decelerated.
17:23How are the sales?
17:25Well, at the beginning of the year,
17:26sales were a little behind,
17:29but from April and this month,
17:34it has improved, the traffic feels better
17:37and sales have been better this month.
17:42I understand that the dollar has influenced a lot,
17:47because that allows the goods to arrive faster,
17:52there is no problem with payment,
17:55and you can track customs faster,
18:00because we were not getting dollars,
18:02and we hope that this will now be transferred
18:06at a lower price,
18:08which will benefit the consumer.
18:10Are you importers of those foods and products
18:16that in turn supply small supermarkets?
18:22We are mixed.
18:23We are importers and distributors of products
18:26from the local industry.
18:29Our goal as a majority trader is to buy in large volumes
18:36to sell to a warehouse, for example,
18:39from a town like Barahona or any part of the country,
18:44to be able to sell it at a cheaper price
18:47than the same company.
18:49If you are going to buy 100 boxes of a product
18:51and you buy it from a majority trader,
18:53you can get it at a better price
18:55than buying it from the company,
18:57because maybe that majority trader
18:59made a negotiation of 20 or 30,000 boxes
19:02to be able to get a better price in volume
19:05or imported it.
19:08Our goal is to sell at a cheap price.
19:12That is the objective of the warehouse,
19:14and it has been the culture of the warehouse owner
19:16in the Dominican Republic.
19:17And how is the sector doing?
19:18Do you feel that everything is clear,
19:20or are there unfair competition?
19:25The market is organized.
19:27Really, the measures that have been taken
19:31are already much more difficult
19:34because every day that the informal trade
19:37can prosper,
19:40we, from the National Trade Council,
19:43one of our reasons is to help trade
19:47to be legalized, to be organized,
19:50to have inventory,
19:52and that has helped trade to develop.
19:56Today, you go to any warehouse
19:59at the national level,
20:00and the truth is that it's like going
20:03to a supermarket or a bank,
20:07or something like that.
20:08It's no longer a matter of quantity,
20:11but we can already provide a good quality service,
20:16and that has helped us develop.
20:18Today, we are stronger as a sector.
20:21But there are always problems in all sectors,
20:25and there have always been complaints
20:27about the issue of import permits.
20:30In all governments, there have always been complaints
20:32about import permits,
20:34where it seems that there are certain privileges,
20:37and there is no equal treatment.
20:40Yes, we have been suffering that for more than 10 years.
20:44You know, and it's true that you know a lot,
20:49because you are in the middle of a country.
20:53Here, we have suffered that governments change,
20:58and for us, the majority and the average,
21:02the permits don't appear.
21:04They always go to a group, a sector.
21:06What we used to call the 12 famous commercial houses,
21:11and that famous auction,
21:13which everyone bought, but we never bought anything.
21:16Now, things haven't improved,
21:20because we don't know what an onion import is.
21:25We don't know what a garlic import is.
21:28They don't sell a small amount of garlic,
21:32but this year, the trade couldn't get potatoes.
21:35The trade is in supply,
21:37because they went to the big surface.
21:40So, we've been fighting and doing all that stuff,
21:43but that doesn't improve.
21:44We have the faith that the President of the Republic,
21:49and we have already talked to him,
21:51we have met with him,
21:53and he has promised that this will improve.
21:56We have the hope that this will become a reality,
22:00because the truth is that we have to buy things by hand,
22:04that is, to the 12 commercial houses,
22:07for us to sell.
22:09And that has a cost.
22:11If we received the goods directly,
22:15we, once,
22:17they gave us 20 avichuelas wagons,
22:20they didn't hire us.
22:21The avichuela was 62 pesos a pound,
22:24and when we brought the 20 wagons,
22:27we sold it for 46.
22:29That was an improvement for the consumer,
22:31but those commercial houses are very jealous.
22:34When we put avichuelas again,
22:36they said, let's get this group out of the market.
22:39So, it seems that they got together,
22:41put a quantity and gave it
22:43at less than the price of the United States.
22:45So, we couldn't compete.
22:48Those are the things that happen here,
22:50that we would like to end one day.
22:53And in terms of local production,
22:55what is the deal, the link,
22:58with the local producers for the supply?
23:01No.
23:01Is it easier for them?
23:03Are there fewer products?
23:05Do the imported ones weigh more than the local ones?
23:08What is the current reality?
23:09No, we in the company
23:12and the national producers have always been fine,
23:16because we buy avichuelas,
23:18we buy what they produce.
23:19The rice here, many years ago,
23:21the chaos was over,
23:23that there is no rice, there is a lot of rice.
23:25And you ask a factory or a miller,
23:29send me 100 bags of rice in the morning,
23:33and in the afternoon it's ready.
23:34So, the whole company is not well supplied.
23:38The price difference, as you say,
23:41is quite a lot,
23:42because you know that those producers
23:44from those globalized countries,
23:47the government sacrifices capital
23:49and gives help to the producers.
23:52Here, you know you can do it.
23:54Here, a rice farmer has to do it,
23:58and those are blessed,
23:59but you are going to plant San Juan avichuelas
24:01and there is no way for them to help you.
24:03You are going to plant Agua Contanza,
24:05and all that is like that.
24:07But that is why the products from the United States,
24:10from Central America and Asia,
24:13are more economically cheap than here,
24:16because those governments subsidize
24:18the production of those international producers.
24:22Jerez, and the issue of the Chinese businessmen,
24:28who not only do not pay taxes,
24:30apparently they are going to review it,
24:34but I have heard that this represents
24:36a disloyal competition,
24:37because they have extremely low prices.
24:40Of course, it is a disloyal competition
24:43for organized trade,
24:45and it has really hurt us.
24:47But what we ask is that there be an equal treatment,
24:52that if we pay taxes, everyone pays them.
24:56It does not matter to us that they enter the market,
24:58but that they are of the same condition.
25:01For us, that is the most important thing.
25:03That is why the Council has proposed
25:06that taxes are charged in origin,
25:08that they are charged in customs,
25:10and so we are all going to work,
25:14and it does not matter that they are in the market,
25:16the important thing is that they are
25:18in the same condition as the others,
25:20that we can compete, because the truth is
25:22that there is no way to compete
25:24if they bring in a van,
25:28it comes full of a lot of products,
25:32sometimes of household appliances,
25:36or any other product,
25:38and they pay for a single tax,
25:41and we, when we bring a van of that,
25:43we have to pay up to 100% more than them.
25:47There is no way that we can compete.
25:49So what we ask is that the condition be the same,
25:53that we can work in peace,
25:55but that they are in the same condition,
25:57that everyone pays their taxes.
25:59Let's go to a short commercial break,
26:01we still have some issues of interest,
26:03apart from an important event
26:05that you are going to carry out
26:07and that you are going to announce,
26:09the National Trade and Supply Council.
26:13The National Trade and Supply Council
26:15of the Dominican Republic
26:17The National Trade and Supply Council
26:19of the Dominican Republic
26:21We are talking with representatives
26:23of the National Trade and Supply Council
26:25of the Dominican Republic,
26:27they are Mr. Jorge Jerez
26:29and Julián Parra,
26:31former president and vice president.
26:33Ramón was talking about
26:35that you will have an event
26:37soon, what is that activity about?
26:39Yes, we are now
26:41immersed in the sixth version
26:43of the trade fair
26:45of the Dominican Republic
26:47of the trade fair
26:49of the National Trade and Supply Council.
26:51It will be held
26:53in Plaza Zambil
26:55from May 29th
26:57to June 1st.
26:59It will be open to the public
27:01from Friday 30th
27:03from 10am
27:05until 10pm.
27:07This year, the fair is being
27:10dedicated to the company
27:12ATFA
27:14and Chocolate Monet
27:16in the person of Mr. Carlos Valiente.
27:18It is a family
27:20that has made great contributions
27:22to the development of trade
27:24in the Dominican Republic
27:26and we want to recognize
27:28that work
27:30that they have done in us.
27:32We have as a country
27:34invited to India.
27:36India will be our guest country
27:38There will be a cultural exchange
27:40talks
27:42the ambassador will be there
27:44and a delegation
27:46that will visit us
27:48for the purpose of the fair.
27:50We hope
27:52that the public will accompany us
27:54and the merchants at the national level.
27:56The council will be providing
27:58logistics
28:00to each of the merchants
28:02in the different regions.
28:04There will be transport, assistance
28:07and in each region
28:09there will be a day.
28:11There will be
28:13a work table
28:15where the merchants will have
28:17a direct contact with their suppliers
28:19because there will be
28:21all the companies
28:23that influence the Dominican Republic's
28:25supply sector.
28:27We are waiting for you there
28:29from Thursday
28:31until 6pm
28:33which is the inauguration.
28:35We hope that you will accompany us
28:37Mr. President of the Republic
28:39and every year
28:41this fair
28:43breaks its own record.
28:45Last year we had
28:47more than 20,000 visitors
28:49and this year
28:51we hope to surpass it.
28:53The fair has had
28:55a great reception
28:57and it has become
28:59the event
29:01in which
29:03there is a better integration
29:05between trade and industry
29:07because the National Council
29:09is committed to the development
29:11of the local industry.
29:13We have always
29:15supported local products
29:17by tradition
29:19and this can be seen
29:21in the support of the industry
29:23with the development
29:25of trade
29:27during the pandemic
29:29where in the Dominican Republic
29:32there was always food
29:34and this had a lot to do
29:36with the supply trade
29:38which was always open
29:40to the public
29:42working even
29:44with extended hours
29:46so that the people
29:48did not lack food.
29:50So we have to continue
29:52betting on the development
29:54of the local industry
29:56because that is what guarantees
29:58a sustainable development.
30:00The growth
30:02of the gross domestic product
30:04is largely supported
30:06by the local industry.
30:08Yes, in Zambia
30:10the inauguration
30:12is on the 30th
30:14so two days later.
30:16Three days.
30:18Friday, Saturday and Sunday
30:20open to the public
30:22from 10 am
30:24until 11 pm
30:26and then
30:29from 10 am
30:31until 10 pm
30:33and there will be
30:35most of the local industry.
30:37We have
30:39approximately 70 industries
30:41that will be there.
30:43It is already full, right?
30:45It is full, thank God.
30:47The industries
30:49have always been
30:51overflowing in support
30:53of this fair.
30:55Thank you very much Jorge Jerez and Julián Parra
30:57for the success of this 6th edition
30:59of the Fair
31:01of the National Council of Trade.
31:05We look forward to the 7th edition.
31:07And visit us.
31:09We are going to commercialize.
31:11We return to the final stretch
31:13of Telemundo TV 11.
31:19It was Thursday
31:21and the week is over.
31:23Thank you for your attention
31:25and if you could not watch part of the program
31:27you can use
31:29the YouTube channel of Telemundo TV 11.
31:31If God wills,
31:33see you tomorrow Friday.
31:35Have an excellent day
31:37in the company of Telesistema Dominicano, Channel 11.
31:39See you tomorrow.