AirAsia fully recovers from tech outage, resumes normal operations

The Star

AirAsia has resumed normal operations after making a full recovery from last week's CrowdStrike-triggered tech outage that crippled its Departure Control Systems, resulting in flight delays and cancellations.  Read more at https://shorturl.at/VFmTE  WATCH MORE: https://thestartv.com/c/news SUBSCRIBE: https://cutt.ly/TheStar LIKE: https://fb.com/TheStarOnline

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00:00AirAsia said on Monday that it had resumed normal operations after making a full recovery

00:08from a major IT outage caused by the CrowdStrike software update last Friday.

00:14The low-cost carrier said they are now operating more than 99% of their flights.

00:19They said, despite the disruption, more than 500,000 passengers had made it to their destinations

00:26in about 3,000 flights since Friday.

00:30AirAsia Aviation Group CEO Bo Lingam said the world was reeling from the impact of the

00:36global IT outage.

00:38He said the airline ground staff were in full force and hundreds of its volunteers were

00:43mobilized to work with airport authorities.

00:47He said with its systems restored, the airline looks forward to achieving its past on-time

00:53performance record of above 80%.

00:57The airline said the IT outage crippled its departure control systems, resulting in flight

01:02delays and cancellations.

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