ℹ️ In this shared Video▶️, we are capturing here...🚀 Service Contract ➡️ Service Invoice ➡️ Posted Service Entry ➡️ Invoice Report ✅
🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸
💁Scenario / Use Case: Let Assume, you are a Service Provider and you are Providing Services to the End Customer (Client/Consumer).
📍This is a D2C (Direct to Customer) Business...it means you are dealing with your Customer Directly through your Workshop or offline/online Store or any Website or Ticketing Portal or Third Party Environment (E-commerce, Like; Amazon).
Now, when a Customer raises a request for Services (like; installation or repairing and maintenance etc.), your company provides them Services, for this either you outsourcing skilled resources as a person, or you are in that kind of business in which you can provide this kind of facilities under services.
After receiving Customer requests and confirmation online, you assign Resources to them and also book a scheduled appointment for the specific service.
Customers will be liable to pay, an Industry Standard and Predecided rates or fees.
This is the Resource Person duty to generate an additional bill amount based on the provided extra services, which was not mentioned in service contracts (issued appointment list) it may be based on customer request or based on product condition.
---
💁Agenda of the Video▶️: To share the Concept of the "Service Management" Module in Dynamics 365 Business Central.
---
🟩Steps are:
➡️Service Contracts ➡️Service Invoice ➡️ Posted Service Invoice ➡️ Reports✅
------
➡️Notes available on Learning Website: Providing ongoing Service to customers is an important part of any business and one that can be a source of customer satisfaction and loyalty, in addition to revenue.
However, managing and tracking service isn't always easy, and Business Central provides a set of tools to help.✔️
➡️These tools are designed to support repair shops and field service operations, and support typical scenarios for those businesses:-
✅(1) Schedule Service Calls.
✅(2) Manage Service Orders.
✅(3) Track Repair Parts and Supplies.
✅(4) Assign Service Personnel based on Skill and Availability.
✅(5) Provide Service Estimates and Service Invoices.
In addition, you can standardize coding, set up contracts, implement a discounting policy and create route maps for service employees.
------------
🔰Hint: Here, I have used Cronus India Pvt. Ltd.
This is a Demo (Trial and Testing Company)... in this Educational Company, you may find Sample Data, i.e.; Posted Reference Entries, Transactions & Documents.
🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸
☀️Video Thumbnail Creator: Madhavi Pandey.☀️
🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸
💁Scenario / Use Case: Let Assume, you are a Service Provider and you are Providing Services to the End Customer (Client/Consumer).
📍This is a D2C (Direct to Customer) Business...it means you are dealing with your Customer Directly through your Workshop or offline/online Store or any Website or Ticketing Portal or Third Party Environment (E-commerce, Like; Amazon).
Now, when a Customer raises a request for Services (like; installation or repairing and maintenance etc.), your company provides them Services, for this either you outsourcing skilled resources as a person, or you are in that kind of business in which you can provide this kind of facilities under services.
After receiving Customer requests and confirmation online, you assign Resources to them and also book a scheduled appointment for the specific service.
Customers will be liable to pay, an Industry Standard and Predecided rates or fees.
This is the Resource Person duty to generate an additional bill amount based on the provided extra services, which was not mentioned in service contracts (issued appointment list) it may be based on customer request or based on product condition.
---
💁Agenda of the Video▶️: To share the Concept of the "Service Management" Module in Dynamics 365 Business Central.
---
🟩Steps are:
➡️Service Contracts ➡️Service Invoice ➡️ Posted Service Invoice ➡️ Reports✅
------
➡️Notes available on Learning Website: Providing ongoing Service to customers is an important part of any business and one that can be a source of customer satisfaction and loyalty, in addition to revenue.
However, managing and tracking service isn't always easy, and Business Central provides a set of tools to help.✔️
➡️These tools are designed to support repair shops and field service operations, and support typical scenarios for those businesses:-
✅(1) Schedule Service Calls.
✅(2) Manage Service Orders.
✅(3) Track Repair Parts and Supplies.
✅(4) Assign Service Personnel based on Skill and Availability.
✅(5) Provide Service Estimates and Service Invoices.
In addition, you can standardize coding, set up contracts, implement a discounting policy and create route maps for service employees.
------------
🔰Hint: Here, I have used Cronus India Pvt. Ltd.
This is a Demo (Trial and Testing Company)... in this Educational Company, you may find Sample Data, i.e.; Posted Reference Entries, Transactions & Documents.
🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸🔸
☀️Video Thumbnail Creator: Madhavi Pandey.☀️
Category
📚
LearningTranscript
00:00:00Hello friends, welcome to my channel. I am Flansal Madhvi and today we are going to talk about service module in business center.
00:00:15First of all, let's check if there is a setup. Yes, it is a service management setup.
00:00:22First of all, let's check this out.
00:00:24This is a service management setup. There are many types of services. You can search on this internet.
00:00:32Normally, the concept of service is that it will be a service provider and a service receiver.
00:00:37It is not a physical form.
00:00:40There are things like consultancy services or repairing services.
00:00:46Like, you are going to go home and you are going to repair AC,
00:00:50AC Pre-Pairing and Maintenance Services.
00:00:53If you are a technical person, you are going to repair AC.
00:00:57You will give him money.
00:00:59Normally, you can generate an invoice.
00:01:01If you are a employee, you are going to store a service provider with Amazon.
00:01:16There is a service provider.
00:01:18You are going to have to charge her services.
00:01:20It is not necessary that the service company that you are giving you a service, that will also be sold to the AC.
00:01:26In the example of Urban Club, I have given the example of the Urban Club, they are not sold to the AC.
00:01:31There are many different services, this was an example.
00:01:34So, this concept means that it is possible that the person who has sold to the AC, that will also be sold to the service.
00:01:41Or it is possible that it is like Dell example.
00:01:44So, there are many services, you have used Dell or Lenovo, you have used Sony, you have used computer, laptop, notepad, and you have used it.
00:01:59So, when you purchase it, what happens when you purchase it?
00:02:02You take a down payment or EMI and you have installed the software in the system.
00:02:11So, the hardware, laptop or desktop, you have used it.
00:02:15Then, there are software.
00:02:17There are manual plans, monthly plans, maximum manual plans.
00:02:21And there are two years of warranty.
00:02:23There are many years of free warranty and extended warranty.
00:02:27Then, when the warranty period is expired,
00:02:30if there is a component or a repair,
00:02:34then you have to pay the price.
00:02:39But if there is a warranty period, then the company is also a repair.
00:02:42So, this is the same company that you have to buy hardware.
00:02:46They are installed by the software.
00:02:48They are installed by the software.
00:02:49There are different things like Windows or software,
00:02:50they are purchased by some other third party.
00:02:52But the company that you have to buy hardware and software,
00:02:54they are also giving you services.
00:02:56Within the warranty period, free services, hardware and software.
00:03:00And after expiring the services,
00:03:02you have to pay the cost-bearing services.
00:03:06You have to pay the charges.
00:03:09The technical person's service charge.
00:03:11Plus, if he has changed the hardware,
00:03:13then it will pay the cost.
00:03:14And other charges plus taxation.
00:03:16So, in this way, you have to raise an invoice.
00:03:19The service module is in Navision and Business Central.
00:03:22You can use the basic format that you can use.
00:03:25I will show you how you can track.
00:03:26How you can track the services.
00:03:28There are pending services.
00:03:29There are work in progress.
00:03:31There is complete and finished.
00:03:33There is a person assigned to it.
00:03:34There is resource.
00:03:36Resource means labor or technical person assigned.
00:03:39Resource is the standard word.
00:03:43Resource is the standard word.
00:03:45So, you can design the card.
00:03:46Now, we will start the service management.
00:03:48So, we will cover all the documents that I have explained.
00:03:52We will cover all the documents.
00:03:53If you design the service setup,
00:03:57you will cover all the concepts.
00:03:59Plus, if you create a sales code,
00:04:00a sales order, a sales invoice,
00:04:03you will cover everything.
00:04:04Plus, there is a different thing.
00:04:06It is a sales contract.
00:04:07You will make a sales contract.
00:04:08You will make a sales contract
00:04:10that you will link to your order, invoice,
00:04:15and other other documents.
00:04:16You can link all the documents.
00:04:19If you use the quotation,
00:04:24you can use the quotation.
00:04:25If you use the quotation,
00:04:26you can use the indent.
00:04:27If you use the indent,
00:04:29you can use the quotation.
00:04:30So, the basic document,
00:04:32I will use the service contact agreement.
00:04:34If you are a client or a service provider,
00:04:38If I am a client or a service provider, then I have a small agreement in a verbal or document.
00:04:45I have given an example that we can also book.
00:04:48If someone asks a technical goods,
00:04:53you have to ask an electronic thing.
00:04:57You have to assemble and install it.
00:05:00And after that,
00:05:03you have to charge what you have to assemble.
00:05:06If you have an electronic thing, the price and costing is different.
00:05:09And if you assemble it, the service charge is different.
00:05:13If you have a service book,
00:05:17you will generate a prepaid bill,
00:05:20so you have to pay a lot of money.
00:05:22After that,
00:05:24you will agree,
00:05:25then you will give a scheduled time,
00:05:27you will give a service,
00:05:28and then you will pay a bill.
00:05:30This is a process.
00:05:32Let's look at this example.
00:05:34In this example,
00:05:36the service management setup is first.
00:05:37Now,
00:05:38there are some in-built things.
00:05:40These are my sample company,
00:05:41Kronos company,
00:05:42educational version,
00:05:43and small license.
00:05:44So,
00:05:45I will try to use a limited date.
00:05:49Now,
00:05:51first warning within hours.
00:05:54Okay,
00:05:55the time calculation,
00:05:56we are doing hours.
00:05:58Okay?
00:05:59Because,
00:06:00we will tell you that,
00:06:01if the service is related,
00:06:04which is chasing the customer,
00:06:06or the company has a notification,
00:06:11that if the customer has a request,
00:06:13and has a ticket raise,
00:06:14there are a lot of ticket raising websites,
00:06:16where there are issues in the portal,
00:06:18and then there are answers related to that.
00:06:20And then,
00:06:21there are answers.
00:06:22If you have used websites,
00:06:26then you will know,
00:06:27that the ticketing system,
00:06:28which I have mentioned,
00:06:29I have given a example.
00:06:30If you have booked someone,
00:06:32then you will call the customer.
00:06:34Then,
00:06:35you will have a scheduled time,
00:06:37when you have purchased or booked,
00:06:39how many hours will you call?
00:06:41If you have not,
00:06:43you will call the other,
00:06:44you will call the third,
00:06:45you will call the mail.
00:06:46So,
00:06:47you will remind you,
00:06:48that the service is scheduled,
00:06:49and at this time,
00:06:50this person will come.
00:06:51So,
00:06:52you will be aware.
00:06:53So,
00:06:54these warnings,
00:06:55the time schedule,
00:06:56the details,
00:06:57you will take the cursor,
00:06:58and read it.
00:06:59It specifies the number of hours,
00:07:01before the program sends the first warning,
00:07:03about the response time.
00:07:05Response time.
00:07:06Okay?
00:07:07Approaching for a service order.
00:07:09If there is a service order,
00:07:10then what will the response time be?
00:07:12What will the order be?
00:07:13When will the order be?
00:07:15If there is an order,
00:07:16if there is an order,
00:07:17if there is a document,
00:07:18in your system,
00:07:19in your portal.
00:07:20The working calendar,
00:07:21and the default service hours,
00:07:22are used to calculate,
00:07:24when to send the warnings,
00:07:25within the general service hours,
00:07:27of your company.
00:07:28So,
00:07:29that is our normal calendar.
00:07:31In the system,
00:07:32you can see the base calendar.
00:07:33You can see the base calendar here.
00:07:35Now,
00:07:36check the base calendar,
00:07:37how it works.
00:07:38There will be working and non-working days.
00:07:40It is normal,
00:07:41that you will consider the holidays.
00:07:44But,
00:07:45I will check for Saturdays.
00:07:47If we have foreign concepts,
00:07:49then,
00:07:50Saturday off.
00:07:51But,
00:07:52if we have Indian concepts,
00:07:53then,
00:07:54Saturday off.
00:07:55So,
00:07:56you can check for national calendar.
00:07:58or service calendar.
00:07:59So,
00:08:00you have to check for what you are doing.
00:08:02Okay?
00:08:03So,
00:08:04if you have to apply changes,
00:08:05then,
00:08:06you can do it.
00:08:07If you have already chosen a service,
00:08:09then,
00:08:10I will take it.
00:08:11Okay?
00:08:12So,
00:08:13the first warning,
00:08:14how many days will it go?
00:08:15By default,
00:08:1616,
00:08:17I have changed it.
00:08:18Now,
00:08:19the first warning,
00:08:21related information,
00:08:22specify the email address,
00:08:24that will be used to send the first warning,
00:08:26about the response time for a service order.
00:08:29That is,
00:08:30approaching.
00:08:31So,
00:08:32who wants to go?
00:08:33First,
00:08:34second,
00:08:35third,
00:08:36third,
00:08:37you can do it.
00:08:38For the second warning,
00:08:398,
00:08:40I have reduced it.
00:08:41I have reduced it.
00:08:42I have reduced it.
00:08:43I have reduced it.
00:08:44For the third warning,
00:08:45I have reduced it.
00:08:46For the third warning,
00:08:47I have reduced it.
00:08:48So,
00:08:49when you use the chronos,
00:08:50then,
00:08:51you can do it.
00:08:52You can do it.
00:08:53You can do it.
00:08:54You can do it.
00:08:55You can do it.
00:08:56Service job responsibility code.
00:08:58If you give the responsibility,
00:09:00which you assign the technical person,
00:09:02which you assign the person,
00:09:03which you assign the person,
00:09:04which you assign the person,
00:09:05which you assign the person,
00:09:06then,
00:09:07you make the service responsible.
00:09:08Okay?
00:09:09Now,
00:09:10let's read the details.
00:09:11When you get the tooltip,
00:09:12specify the code for job responsibility,
00:09:14that is set up for service management work.
00:09:16When you assign customer to service orders,
00:09:18the program select the contact with this job responsibility,
00:09:21from among the contracts assigned to the customer.
00:09:24So,
00:09:25this is the service responsible.
00:09:26If you want to take something else,
00:09:28you can take it.
00:09:29But,
00:09:30in my scenario,
00:09:31it is the service responsible.
00:09:32So,
00:09:33I am taking the recording of the scenario.
00:09:34The next service,
00:09:35you can do it.
00:09:36I can do it.
00:09:37I can do it.
00:09:38Okay?
00:09:39In which I believe,
00:09:40I have taken the options.
00:09:41that is the service call.
00:09:42I am going to use it.
00:09:43I will process it.
00:09:43Then,
00:09:44service order,
00:09:45starting fees.
00:09:46Starting fees.
00:09:47There are some standard examples.
00:09:48You can do it.
00:09:50You can use it.
00:09:51But,
00:09:52you can use it.
00:09:53Specify the code for service order,
00:09:55starting fees.
00:09:56Now,
00:09:57let's see.
00:09:58First I'll make support.
00:09:59In the future I'll make support लिका,
00:10:00you can do it.
00:10:01And you can do it.
00:10:02In the next testing company.
00:10:04Service fees.
00:10:06I have made it.
00:10:07Code type.
00:10:08If you need to set up
00:10:09a credit list,
00:10:10travel support other. I have given support because I am giving support services.
00:10:14GL is a testing sample company, so I have already assigned GL to choose
00:10:20which DOM is written as domestic. I have not done editing as it is.
00:10:25I need fees and charges and I work on national level.
00:10:29Then the default quantity will be.
00:10:31Then the unit of measure should be a person.
00:10:36You should have an hour because I will assign it to the person.
00:10:40The cost price is 50.
00:10:43The sale price is 150.
00:10:46You can change the standard.
00:10:49GST group code. Service fees depends on what you think.
00:10:53If you think GL has been put, then we will have a service code.
00:10:57I will not calculate in the system.
00:11:00I have tested it.
00:11:01It will apply to your items.
00:11:04Then you will have a HSN code for goods and service.
00:11:10If you think GL has been put, then we will take it.
00:11:16If you have put SSC code in the HSN,
00:11:20then you will not do that.
00:11:22You will also change the code here.
00:11:25I will put a GST code as well.
00:11:27So I will make the service for service.
00:11:29But I will not do that.
00:11:31If you have to get it, I will not calculate.
00:11:33If you have to get a GST credit and click on the HSN code,
00:11:36then you will take a SSN code on the HSN code.
00:11:38If I was assigned, then I will take it.
00:11:40If I did not take it.
00:11:41If I don't take it, I will take it.
00:11:43I will take it.
00:11:45If you want to do a shipment or invoice, I want a shipment. If you want that, I want that
00:11:54Invoicing if I need it, you need to load a shipment. No amount of shipment, I don't want
00:12:05I don't want to generate this shipment.
00:12:07I don't want a shipment to do a different document.
00:12:09Because these are services.
00:12:11They are some physical appearance.
00:12:15I have told you, if I had a screw or something,
00:12:19or something like that,
00:12:21or something like assembling,
00:12:23or something like that,
00:12:25or something like that,
00:12:27or something like that,
00:12:29or something like that.
00:12:31But in my case,
00:12:33I don't think that it's a lot of trouble.
00:12:35It's very minor.
00:12:37It will come to my billing,
00:12:39and it will be registered.
00:12:41I don't want to generate documents,
00:12:43but it will be banned.
00:12:45How much frequency is happening in hardware?
00:12:49Because when it comes to sales,
00:12:51when it comes to sales,
00:12:53there is a huge amount of time,
00:12:55and the risk frequency,
00:12:57and the monetary frequency,
00:12:59I have to take a decision.
00:13:01I have to take a decision,
00:13:03and I don't need it.
00:13:05I have to decide that I don't need it.
00:13:07I have to take a minor cost.
00:13:09It will generate my invoice from my invoice.
00:13:11I will chase it there.
00:13:13If I have stocks out,
00:13:15then I will check it out.
00:13:17So,
00:13:19specify that you can enter only one service item line
00:13:21for each service order.
00:13:23One service item line.
00:13:25One service item line.
00:13:27One service item line.
00:13:29One service item line.
00:13:31Now it depends.
00:13:33If you want to use a service item line,
00:13:35then I know that
00:13:37in 99.9% cases,
00:13:39if I use one line,
00:13:41then I will activate it.
00:13:43That means,
00:13:45one service item line.
00:13:47In orders.
00:13:49Link service to service.
00:13:51In invoice.
00:13:52Link service to service.
00:13:53I have to activate it.
00:13:54Service to service.
00:13:55Service to service.
00:13:56Specify the service lines for resources.
00:13:58An item must be linked to service item line.
00:14:00Resource or item should be connected.
00:14:02The value that you specify is entered as a link
00:14:07when a service order is created.
00:14:09But you can change it on the order manually.
00:14:12This is good.
00:14:13Now we can change it on the order.
00:14:15Resource.
00:14:16The skill option is the resource.
00:14:17How do you select the resource?
00:14:19You can check the code.
00:14:20The warning display is not used.
00:14:22You can select the code.
00:14:23The service zone option.
00:14:24There is also a code.
00:14:25Fault reporting level.
00:14:26You depend on what you want to do.
00:14:28You can check the option option.
00:14:30If you look smooth.
00:14:31The base calendar.
00:14:33There will be a service.
00:14:34Copy comment.
00:14:35Order to invoice.
00:14:37Order to invoice.
00:14:38It is the same.
00:14:39Order to ship.
00:14:40We don't use the option option.
00:14:41We don't use it.
00:14:42We don't work for it.
00:14:43Logo position.
00:14:44You depend on the left and right.
00:14:45In the center.
00:14:46There will be no logo.
00:14:48If you want to leave no logo,
00:14:50then no logo.
00:14:51Copy time.
00:14:52Sheet.
00:14:53To order.
00:14:54Skip.
00:14:55And order means a service order.
00:14:58Skip.
00:14:59Manual reservation.
00:15:00It is closed.
00:15:01I don't need it.
00:15:02I don't need it.
00:15:03Okay?
00:15:04After that.
00:15:05Because I don't have to talk about reservation.
00:15:08I will talk about it.
00:15:09I will talk about it.
00:15:10Copy line.
00:15:11Description to jail entry.
00:15:12This is a good option.
00:15:13Description to jail entry.
00:15:14This is a good option.
00:15:15In the description.
00:15:16Jail entry.
00:15:17In the description.
00:15:18Jail entry.
00:15:19After that.
00:15:20Scroll down.
00:15:21Because the general tab is not enough.
00:15:22There are also.
00:15:23Mandatory fields.
00:15:25Service order type mandatory.
00:15:27Service adder type.
00:15:29Service order.
00:15:31Start.
00:15:32Mandatory.
00:15:33Finish.
00:15:34Mandatory.
00:15:35Response time.
00:15:36Unit of measure mandatory.
00:15:38Normally.
00:15:39Calculate.
00:15:40How to calculate.
00:15:42Fault reason.
00:15:43If there is something.
00:15:45Work type.
00:15:46Mandatory.
00:15:47Sales person.
00:15:48Mandatory.
00:15:49If you stop.
00:15:50All options.
00:15:51The system.
00:15:52Not mandatory.
00:15:53It will be optional.
00:15:54You can stop.
00:15:55You can stop.
00:15:56You can stop.
00:15:57Work type.
00:15:58Fault reason.
00:15:59You can stop.
00:16:01But I think.
00:16:02Unit of measure.
00:16:03And other things.
00:16:04Because it is very basic.
00:16:05Default.
00:16:0724 hours.
00:16:08You can stop.
00:16:09You can stop.
00:16:10You can stop.
00:16:11You can stop.
00:16:12You can stop.
00:16:13You can stop.
00:16:14Warranty.
00:16:15Discount.
00:16:16The company has told.
00:16:17We don't have 5%.
00:16:18That means.
00:16:19We are our own.
00:16:20Service provider.
00:16:21Then.
00:16:22For labor.
00:16:23Whatever labor.
00:16:24Whatever labor.
00:16:25Whatever.
00:16:26You can stop.
00:16:27You can stop.
00:16:28You can stop.
00:16:29Max to max.
00:16:30You can stop.
00:16:31You can stop.
00:16:32You can work.
00:16:33And.
00:16:34Warranty.
00:16:35Duration.
00:16:36It is very simple.
00:16:37After.
00:16:38Contact.
00:16:39How long.
00:16:40The order will last.
00:16:42365 days.
00:16:44Cancellation.
00:16:45Reason.
00:16:46You can cancel.
00:16:47You can register.
00:16:48Register.
00:16:49If you can register.
00:16:51Contact.
00:16:52Invoice.
00:16:53Line.
00:16:54Text.
00:16:55Code.
00:16:56These are.
00:16:57Sales under contract.
00:16:58And.
00:16:59As you can change.
00:17:01Contact.
00:17:02Invoice.
00:17:03then contact invoice period text code
00:17:06now you can see what option is given
00:17:08contact invoice period text code
00:17:11now I don't get a word from this
00:17:14credit line
00:17:16let's leave it now, that's enough for me
00:17:19then base
00:17:22now if you decide value
00:17:24contact value calculation
00:17:27then I will use unit price
00:17:30because price is greater than cost
00:17:32then other charges include price
00:17:34including cost
00:17:36if you have to tell contact value
00:17:38then you can tell how much
00:17:40value is
00:17:44and this is numbering
00:17:46numbering as you define
00:17:48now if we talk about service
00:17:50contact
00:17:52then we have to do
00:17:54service contract
00:18:00service contract
00:18:02service contract
00:18:04invoice
00:18:06now let's see
00:18:08service contract
00:18:10template quote
00:18:12update service contract price
00:18:14price
00:18:16this will cost
00:18:18and
00:18:20you can update
00:18:22service contract
00:18:24invoice
00:18:26order
00:18:28I need
00:18:30quotation
00:18:32contact
00:18:34service contact
00:18:36then
00:18:38service contact
00:18:40here
00:18:42try
00:18:44so you can raise your invoice
00:18:46contact number
00:18:47auto
00:18:48template
00:18:50so you can choose
00:18:52pre-paid contact
00:18:54hardware
00:18:56non-prepaid
00:18:58non-prepaid
00:19:00post-paid
00:19:02post-paid
00:19:04okay
00:19:06prepared
00:19:07now
00:19:08hardware
00:19:09software
00:19:10here
00:19:11there are two categories
00:19:12hardware and software
00:19:13prepared
00:19:14post-paid
00:19:15non-prepaid
00:19:16post-paid
00:19:17I am going to be
00:19:18pre-paid
00:19:19okay
00:19:20I have made
00:19:22customer
00:19:25Do you have
00:19:26customer
00:19:27to enter
00:19:28tab
00:19:29customer
00:19:34a
00:19:36a
00:19:37in
00:19:40this that is
00:19:42rut
00:19:44any customer
00:19:45you can
00:19:46First, you need to fill the header. If you have mandatory a salesperson code, you need to assign a salesperson.
00:19:56You need to fill the contact and race. If you need to fill the contact group code, you need to fill the contact group code.
00:20:15You can see the option of hardware and software support, but now I'm going to reference the hardware to the reference, because it is related to hardware.
00:20:30The portion of the line is you need to fill the contact group code. If you have not made a service item, you can make a service item.
00:20:40You can see it in view and edit and see it. Now click on the service item card.
00:20:44You will click on the number of Resorto, the number of Resorto, the number of Resorto, the number of Resorto and the sample company.
00:20:48Otherwise, you need to make yourself.
00:20:50I gave a name.
00:20:51Now, this is related to your item card.
00:20:54This is made in the same item card.
00:20:57This will be made in existing company or sample company in Kronos.
00:21:00If you need to make a service item, you need to make a service item.
00:21:04So, I have to copy the description and paste it here, and link it here.
00:21:09You can also link it here.
00:21:10In 82, you need to make a link.
00:21:11You will only select the same thing.
00:21:13you can select the other things you need to know about the service item group and you need to know about the accessories
00:21:23because the sample company is made in the sample company so if you follow the cronus then you will get a lot of sample data
00:21:29which you can export and import in your new company and you can make it manually
00:21:34now which service you are giving you is working on desktop because I have told you about the hardware and screw
00:21:42in this case I have to choose my next stock with my scenario which is fit
00:21:48then the reason I have said that my company is only giving service
00:21:54I have not found the scenario in which the company is selling goods and giving service
00:22:01no, I have taken the scenario in which we are only giving services
00:22:06so I have an example of urban company, we are giving services and we are not selling goods
00:22:10we are not selling products, we are only selling services
00:22:14so now you are already installed in your system
00:22:18status
00:22:20if you have to buy something else you can buy
00:22:22if you know that it is defective
00:22:24then okay
00:22:26after the response time
00:22:28after the response time
00:22:29after the priority
00:22:30if the priority is high
00:22:32then what will be the response time
00:22:34and if you think that it is not
00:22:36you can do it
00:22:37you can do it
00:22:38you can do it
00:22:39if you are not making it
00:22:41if you are not making it
00:22:42you can do it
00:22:43if you are just saw you
00:22:44if not well
00:22:45if you are not making it
00:22:46as well
00:22:47you can do it
00:22:48you can do a high level of repair in May or May, so you can take a high level of repair.
00:22:52Saturday, Sunday, then go back to your office.
00:22:55If you want to repair your computer and Saturday,
00:23:00then if you want to repair your hardware,
00:23:04if you want to repair your computer on Saturday or Sunday,
00:23:07then you can go to your office.
00:23:09The computer case is also on high level,
00:23:12then you can fix your property on Friday or Sunday.
00:23:16If you want to raise your service contact,
00:23:22then you can go to your preferred resource,
00:23:28then you can select the preferred resource.
00:23:32If you want to send a customer service request,
00:23:36then you can enter your system.
00:23:38If you want to send a customer request,
00:23:40then you can enter your property.
00:23:42and if you want to send a customer,
00:23:44the person who can do this work,
00:23:46then you can see that you can assign it.
00:23:48And then you can ask the customer.
00:23:50If this customer will not know,
00:23:52then you'll be able to know.
00:23:54Then you can enter the basic price.
00:23:56Plus that you can value for other charges.
00:23:58If you want to give this discount,
00:24:00then you'll get to know a service contact
00:24:04when it is complete, it will be auto-yes when it is assigned to a contact item.
00:24:08Don't worry, it will be auto-warm when it is assigned to a contact item.
00:24:12If this is a new item, it will be no,
00:24:14and if it is assigned to a contact item, it will be auto-yes.
00:24:18After that, you have a vendor.
00:24:21If you want to assign a third party to a third party,
00:24:24for example, we are a service provider.
00:24:29If you want to assign a third party,
00:24:35if you have a sale price,
00:24:39then you can add the sale date,
00:24:42but if you want to assign a third party,
00:24:46then you can add warranty.
00:24:50If you have installed the last details,
00:24:54if you want to assign a third party,
00:24:59then you will not have a screw item.
00:25:01If you have a computer or desktop,
00:25:05then you will know what the installation date was.
00:25:10You will know the unit cost and price.
00:25:14You can also know the sale date,
00:25:16but you will not know the installation date.
00:25:18For installation date,
00:25:19you will have a particular item,
00:25:20such as a computer desktop,
00:25:22such as a notebook,
00:25:24such as a heavy machinery,
00:25:25or an electronic item,
00:25:27such as a measure.
00:25:28For example,
00:25:29you will have a detail in the description below.
00:25:31The details are related.
00:25:32If you have a sale date,
00:25:33then you are giving a service.
00:25:35If you have a sale date,
00:25:36then you are giving a service date,
00:25:37then the first year,
00:25:38you will have a warranty period.
00:25:39You will have free services.
00:25:40If you have other hardware,
00:25:42then you will have free services.
00:25:43Then you will have to decide everything.
00:25:45First, you will have a warranty date.
00:25:46How many years?
00:25:47How many years?
00:25:48How many years?
00:25:49How many years?
00:25:50Again,
00:25:52you will have to buy a fee.
00:25:53Yes.
00:25:54If you have to decide things.
00:25:55You will have to decide
00:25:56if you will have to buy a lot of money.
00:25:59Then you will have to buy a free,
00:26:01the warranty date.
00:26:02Let me buy a fee.
00:26:03Does the starting date?
00:26:04Yes.
00:26:05The ending date.
00:26:06The percentage means
00:26:08that you can define the warranty.
00:26:09The warranty is a sign.
00:26:10This means the warranty of the warranty.
00:26:12If you will notice
00:26:14If you don't have the amount of product, then you will have the warranty on it.
00:26:19So, you will have to estimate that.
00:26:21Then, the percentage of the parts that you have decided,
00:26:25is the starting date and ending date.
00:26:27Plus, the warranty, which you will send a resource or deliver, is the percentage.
00:26:33Then, you will have to assign it to you.
00:26:35So, this is your service item card.
00:26:38Now, if you can make a service item here or not,
00:26:42you will have to see all these things.
00:26:44You will have to click on the service log,
00:26:45service statistics,
00:26:46what will you find in Navigate?
00:26:48In Navigate, there are components.
00:26:50Now, if you consider assembling things,
00:26:52then what do you need to do?
00:26:55Then, you will add the assembling item.
00:26:59Okay?
00:27:00What will be useful for serial number?
00:27:02Serial number will be useful for tracking.
00:27:04Serial number will be useful for tracking.
00:27:06Serial number will be useful for tracking item card.
00:27:08Okay?
00:27:09Serial number is unique.
00:27:11You can track the serial number with serial number.
00:27:14Every product has a unique serial number.
00:27:16Like if you have a company,
00:27:18and you have 50 employees and 50 computers,
00:27:21then if you have a single GL,
00:27:24you will be able to post the computer,
00:27:26then fix the assets card.
00:27:28What will happen?
00:27:30Give everyone a serial number with serial number.
00:27:32And you can track the serial number with serial number.
00:27:34Do you need to track the serial number with serial number?
00:27:36but the unique feature of serial number is that everyone has different serial numbers
00:27:43plus they are printed in your system.
00:27:46So, when you manufacture the serial number, you can also generate a serial number.
00:27:53So, you can also know that this serial number is defected.
00:27:58So, if you have a computer individually, you can assign a serial number to a particular serial number.
00:28:10So, you can also use serial number.
00:28:12If you don't want to use serial number, you can use serial number.
00:28:16In the item card, you can find item tracking.
00:28:20Serial number is created.
00:28:22Serial number is created.
00:28:23Serial number is created.
00:28:24And when you are found, you can use serial number, right?
00:28:26So, you can use serial number.
00:28:27Here, we have installed you can take a single number.
00:28:29To be made, this can be installed.
00:28:30As you can find any items on your name,
00:28:33that your name is installed and that your name is installed.
00:28:35This will also appear in the category.
00:28:37You can also add an item of service and item components list.
00:28:41The other工作 list will be displayed.
00:28:43Now, your name is you can find a component list.
00:28:45If you have a Nowaέra computer,
00:28:47then you can find it.
00:28:48It will be made in the keyboard.
00:28:49You can find the keyboard.
00:28:50Then you can find it.
00:28:51Also, it will be made in the keyboard.
00:28:52Your name is the keyboard.
00:28:53It will be called as an adult cable.
00:28:54In the previous time, there are some things that can be absolute, but if there is a desktop system, then there will be a desktop system.
00:29:01So, check everything based on your scenario, such as scenario, such as example.
00:29:08Now, I have to show you the same thing.
00:29:11Plus, I will show you the same thing that you don't confuse.
00:29:15The item number is assigned to this, I will show you the same thing that I am saying that I am saying that I am saying that I am saying that I will get the serial number.
00:29:24Because many people don't know how to get the serial number.
00:29:28The item related, general tab, inventory tab, this is the cost and posting tab.
00:29:35The sales price tab is different from the bottom.
00:29:38Now, if there is a profit percentage, then you can decide that you will get the contact sale.
00:29:44Profit equal to price minus cost.
00:29:47If you work on the formula, then you will get the formula.
00:29:49If you use the formula, then you will get the formula.
00:29:51So, if you use the formula, then you will get the formula.
00:29:53This is the predefined number.
00:29:54If you don't need them, then you will select them.
00:29:57So, the predefined default is the predefined number.
00:29:59Then, we go to item tracking.
00:30:01Now, I have to show you the code.
00:30:04Like the serial number.
00:30:05I have to show you the serial number.
00:30:07You will select the serial number Number.
00:30:09and you will select a serial number.
00:30:11Now, you will select the serial number number.
00:30:13This series is created by serial number.
00:30:16The serial number is generated by the serial number.
00:30:19The serial number number is generated.
00:30:20The number number is taken by the last number.
00:30:22Next time, then it will be plus one plus one.
00:30:25So, we have to code define it
00:30:27with current number series.
00:30:28You can sign lots.
00:30:29In the lot taken, we will use the lot.
00:30:30For expiration and expiration, we can sign back here.
00:30:32For one year plus one day.
00:30:35one day one year plus one month and d indicates for day and y indicates for year
00:30:42this work is done and check everything we have here and this is our item
00:30:47we have only ok to select and ask if we want to take it
00:30:53yes we want to take it, serial number defined so you didn't have it
00:30:56now let's see
00:30:58what I did, I have given it on the card, the service item card
00:31:04I have given the line cost 1000 and the line value 2000
00:31:08I have given it back and it has defined
00:31:11so as defined, it has taken the cost and the value
00:31:16now the normal thing is that the discount is 5%
00:31:21it will give it on the line value
00:31:24so the line value when I gave it to the discount is 100
00:31:27then your amount is 1900
00:31:30minus discount 100
00:31:32ok, so 1900 was done
00:31:34now I have shown you the item card
00:31:36which was related to the service item
00:31:38associated item card
00:31:40I have shown you the profit
00:31:42like this
00:31:44sale price
00:31:46what was it?
00:31:48sale price minus
00:31:50profit
00:31:52minus
00:31:53my
00:31:54sale price
00:31:55profit
00:31:56and
00:31:57profit
00:31:58we have given it
00:31:59sale price minus discount
00:32:00and
00:32:01sale price minus
00:32:04discount
00:32:05and
00:32:06sale price minus
00:32:07cost
00:32:08price
00:32:10price
00:32:11and
00:32:12price
00:32:13and
00:32:14price
00:32:15so
00:32:16for this
00:32:17we have done a work
00:32:18for this
00:32:19we have done a work
00:32:20it is 900
00:32:21it is like this
00:32:22sale price minus
00:32:23cost
00:32:24we have done a work
00:32:25now we have done a work
00:32:26directly
00:32:27because
00:32:29predefined default value
00:32:30is the same
00:32:31we have done a work
00:32:32we have done 900
00:32:33we have done 900
00:32:34so
00:32:35that was
00:32:36sales price
00:32:38sales amount
00:32:39after discount
00:32:41after discount
00:32:42sales amount
00:32:43after discount
00:32:45minus
00:32:46cost
00:32:47that is 900
00:32:49if you have said
00:32:50sale price
00:32:51then you have to value
00:32:52after discount
00:32:53you have to add
00:32:54after discount
00:32:55after that
00:32:56you will get
00:32:57900
00:32:58now
00:32:59you can do
00:33:00within the month
00:33:011 month
00:33:02next
00:33:03planned date
00:33:04i have done a plan
00:33:05starting date
00:33:06here
00:33:07i have not given contact
00:33:08expiring date
00:33:09if you want
00:33:10you can define
00:33:11credit memo
00:33:12i am not adding
00:33:13invoicing
00:33:14auto fill
00:33:15in customer card
00:33:16i am not doing
00:33:17anything on other
00:33:18things
00:33:19now
00:33:20you have to assign
00:33:22contact
00:33:23book code
00:33:24salesperson
00:33:25starting date
00:33:27now
00:33:28i have
00:33:29status
00:33:30here
00:33:31specify
00:33:32the status
00:33:33of service
00:33:34contact
00:33:35and contact
00:33:36code
00:33:37i need
00:33:38administrative control
00:33:39now
00:33:40i have
00:33:41sign and cancel
00:33:42and
00:33:43change
00:33:44status
00:33:45specify
00:33:46if service
00:33:47contact
00:33:48and contact
00:33:49code
00:33:50is locked
00:33:51and open
00:33:52this is your
00:33:53released
00:33:54and open
00:33:55second
00:33:56document
00:33:57status
00:33:58contract
00:33:59now
00:34:00service
00:34:01contact
00:34:02service
00:34:03contact
00:34:04before
00:34:05sign
00:34:06so
00:34:07this is not the correct way
00:34:09you will say
00:34:10you will sign
00:34:11this document
00:34:12sign
00:34:13in process
00:34:14sign
00:34:15contact
00:34:16there will be
00:34:17option
00:34:18here
00:34:19do you want to sign
00:34:20service contact
00:34:21yes
00:34:22i need help
00:34:23i need help
00:34:24i need help
00:34:25i need help
00:34:26i need help
00:34:27you will sign
00:34:28you will sign
00:34:29email
00:34:30message
00:34:31ticket
00:34:32raise
00:34:33communication
00:34:34that is
00:34:35book
00:34:36okay
00:34:37it is
00:34:38consent
00:34:39and then
00:34:40create
00:34:41service invoice
00:34:42voice
00:34:43c
00:34:44i
00:34:455
00:34:46times
00:34:470
00:34:4823
00:34:49we will check
00:34:50there
00:34:51c
00:34:52locked
00:34:53now
00:34:54if you
00:34:55remember
00:34:56after
00:34:57i need to add
00:34:58another item
00:34:59then
00:35:00in this situation
00:35:01what
00:35:02you need to do
00:35:03check
00:35:04here
00:35:05action
00:35:06open
00:35:07then
00:35:08you
00:35:09open
00:35:10if
00:35:12you
00:35:13cancel
00:35:14then
00:35:15cancel
00:35:16document
00:35:17will not be used
00:35:18if you
00:35:19agree
00:35:20cancel status
00:35:21you can tell
00:35:22reason
00:35:23that
00:35:24cancel
00:35:25you can add
00:35:26reason
00:35:27comment
00:35:28section
00:35:29or
00:35:30description
00:35:31line
00:35:32or
00:35:33you can add
00:35:34your
00:35:35difference
00:35:36comment
00:35:37box
00:35:38box
00:35:39you can add
00:35:40now
00:35:41manager
00:35:42you can add
00:35:43options
00:35:44where
00:35:45we can
00:35:46find
00:35:47file
00:35:48contacts
00:35:49and
00:35:50post
00:35:51other
00:35:52things
00:35:53like
00:35:54service
00:35:55laser
00:35:56entry
00:35:57warranty
00:35:58laser
00:35:59entry
00:36:00process
00:36:01lock
00:36:02and open
00:36:03here
00:36:04contact
00:36:05here
00:36:06you can
00:36:08find
00:36:09option
00:36:10here
00:36:11line
00:36:12you can
00:36:13delete
00:36:14errors
00:36:15you can
00:36:16delete
00:36:17so
00:36:18first
00:36:19open
00:36:20status
00:36:21action
00:36:22here
00:36:23open
00:36:24contact
00:36:25after
00:36:26function
00:36:27select
00:36:28contact
00:36:29remove
00:36:30contact
00:36:31then
00:36:32sign
00:36:33contact
00:36:34lock
00:36:35not
00:36:36lock
00:36:37we need to
00:36:38lock
00:36:39to
00:36:40release
00:36:41status
00:36:42no
00:36:43changes
00:36:44not
00:36:45unlock
00:36:46now
00:36:47service invoice
00:36:48invoice
00:36:49let's go
00:36:50service invoice
00:36:51invoice
00:36:52we need to post
00:36:53invoice
00:36:54reports
00:36:55today
00:36:56we will cover
00:36:57the next session
00:36:58service invoice
00:36:59invoice
00:37:00number
00:37:01descending order
00:37:02we will get
00:37:03to
00:37:04descending order
00:37:05we will get
00:37:06descending order
00:37:08and we will get
00:37:10descending order
00:37:11I think
00:37:12this was the
00:37:13number
00:37:1423
00:37:15now
00:37:16invoice
00:37:17if you have created
00:37:18service
00:37:19contact
00:37:20then
00:37:21you will get
00:37:22or not
00:37:23create
00:37:24a new
00:37:25entry
00:37:26dates
00:37:27and
00:37:28customer
00:37:29name
00:37:30now
00:37:31see
00:37:32GL
00:37:33is
00:37:34tax
00:37:35also
00:37:36tax
00:37:37also
00:37:38tax
00:37:39also
00:37:40the
00:37:41base price
00:37:42selected
00:37:43all
00:37:44are
00:37:45released
00:37:46or
00:37:47no
00:37:48status
00:37:49so
00:37:50what
00:37:51do
00:37:52add
00:37:53and
00:37:54contact
00:37:55number
00:37:56yes
00:37:57this is the
00:37:58main
00:37:59number
00:38:00now
00:38:01we have made
00:38:02contact
00:38:03number
00:38:049
00:38:05selection
00:38:068
00:38:07but
00:38:08cancel
00:38:09cancel
00:38:10cancel
00:38:11as it is
00:38:12is
00:38:13select
00:38:14so
00:38:15it has
00:38:16no
00:38:17number
00:38:18but
00:38:19contact
00:38:20is
00:38:21no
00:38:22number
00:38:23so
00:38:24when
00:38:25cancel
00:38:26we have
00:38:27no
00:38:28replace
00:38:29or
00:38:30select
00:38:31already
00:38:32system
00:38:33has
00:38:34already
00:38:35selected
00:38:36because
00:38:37this sale
00:38:38has made
00:38:39invoice
00:38:40so
00:38:41cancel
00:38:42and
00:38:43here
00:38:44the entry
00:38:45number
00:38:46will be
00:38:47auto
00:38:48now
00:38:49we have
00:38:50made
00:38:51other
00:38:52things
00:38:53no
00:38:54item
00:38:55assign
00:38:56we
00:38:57can
00:38:58assign
00:38:59now
00:39:00the
00:39:01normal
00:39:02thing
00:39:03is
00:39:04that
00:39:05we have
00:39:06assigned
00:39:076
00:39:089
00:39:095
00:39:10this
00:39:11is
00:39:12service code
00:39:13and
00:39:1418%
00:39:15JST
00:39:16is
00:39:17JST
00:39:18plus
00:39:19sale
00:39:20name
00:39:21service
00:39:22contact
00:39:23sale
00:39:24now
00:39:25this
00:39:26is
00:39:27sale
00:39:28price
00:39:29if
00:39:30unit
00:39:31price
00:39:32change
00:39:33then
00:39:34you
00:39:35cannot
00:39:36change
00:39:37so
00:39:38delete
00:39:39new
00:39:40but
00:39:41this
00:39:42problem
00:39:43is
00:39:44related
00:39:45that
00:39:46will
00:39:47take
00:39:48reference
00:39:49now
00:39:50I
00:39:51will
00:39:52take
00:39:53basic
00:39:54things
00:39:55first
00:39:56quantity
00:39:57one
00:39:58unit
00:39:59price
00:40:00line
00:40:01discount
00:40:02this
00:40:03is
00:40:04standard
00:40:05settings
00:40:06if
00:40:07we
00:40:08had
00:40:09any
00:40:10resource
00:40:11or
00:40:12technical
00:40:13technical
00:40:14we
00:40:15have
00:40:16assigned
00:40:17as a
00:40:18person
00:40:19hourly
00:40:20charge
00:40:21you
00:40:22will not
00:40:23give
00:40:24quantity
00:40:25or
00:40:26multiplication
00:40:27now
00:40:28check
00:40:29the
00:40:30card
00:40:31you will get
00:40:32a little
00:40:33scroll
00:40:34and
00:40:35the
00:40:36card
00:40:37is
00:40:38made
00:40:39sample
00:40:40company
00:40:41check
00:40:42everything
00:40:43goes
00:40:44everything
00:40:45is
00:40:46made
00:40:47set
00:40:48name
00:40:49direct
00:40:50cost
00:40:51unit
00:40:52cost
00:40:53profit
00:40:54calculation
00:40:55profit
00:40:56percentage
00:40:57unit
00:40:58price
00:40:59general
00:41:00production
00:41:01not
00:41:02use
00:41:03so
00:41:04you
00:41:05can
00:41:06create
00:41:07one
00:41:08entry
00:41:09jst
00:41:10group
00:41:11person
00:41:12is
00:41:13on
00:41:14service
00:41:15code
00:41:16okay
00:41:18services
00:41:19will
00:41:20calculate
00:41:21and
00:41:23calculate
00:41:24the
00:41:25card
00:41:26I
00:41:27didn't
00:41:28change
00:41:29so
00:41:30I
00:41:31change
00:41:32because
00:41:33Indians
00:41:34don't pay
00:41:35so much
00:41:36if
00:41:37they have
00:41:38reparing
00:41:39charges
00:41:40so
00:41:41if
00:41:42you
00:41:43have
00:41:44more
00:41:45billing
00:41:46resource
00:41:47card
00:41:48is
00:41:49company
00:41:50doesn't
00:41:51know
00:41:52customer
00:41:53doesn't
00:41:54know
00:41:55customer
00:41:56can
00:41:57generate
00:41:58tax
00:41:59station
00:42:00calculate
00:42:01if
00:42:02you
00:42:03want
00:42:04to
00:42:05assign
00:42:06you
00:42:07now
00:42:08if
00:42:09you
00:42:10want
00:42:11to
00:42:12take
00:42:13this
00:42:14I
00:42:15took
00:42:16this
00:42:17link
00:42:18is
00:42:1950
00:42:21if
00:42:22you
00:42:23put
00:42:242
00:42:25screws
00:42:26multiply
00:42:2750
00:42:28okay
00:42:29100
00:42:30now
00:42:31I
00:42:33calculate
00:42:34tax
00:42:35I
00:42:36put
00:42:37all
00:42:38taxes
00:42:39now
00:42:40cost
00:42:41if
00:42:42you
00:42:43want
00:42:44to
00:42:45add
00:42:46resource
00:42:47to
00:42:48tag
00:42:49with
00:42:50resource
00:42:51you
00:42:52can
00:42:53add
00:42:54cost
00:42:55that
00:42:56cost
00:42:57is
00:42:58enough
00:42:59so
00:43:00if
00:43:01I
00:43:02put
00:43:03two
00:43:04times
00:43:05to
00:43:06explain
00:43:07one
00:43:08line
00:43:09you
00:43:10can
00:43:11add
00:43:12to
00:43:13resource
00:43:14or
00:43:15cost
00:43:16and
00:43:17take
00:43:18quantity
00:43:19and
00:43:20tell
00:43:21that
00:43:22the
00:43:23resource
00:43:24was
00:43:25500
00:43:26charge
00:43:27and
00:43:28put
00:43:29tax
00:43:30on
00:43:31your
00:43:32tax
00:43:33calculate
00:43:34so
00:43:35you can
00:43:36fit
00:43:37this
00:43:38scenario
00:43:39depends
00:43:40on
00:43:41your
00:43:42scenario
00:43:43depends
00:43:44on
00:43:45your
00:43:46scenario
00:43:47all
00:43:48tax
00:43:49calculate
00:43:50all
00:43:51the
00:43:52sub
00:43:53line
00:43:54and
00:43:55contact
00:43:56assign
00:43:57and
00:43:58see
00:43:59statistics
00:44:00and
00:44:01see
00:44:02tag
00:44:03section
00:44:04completely
00:44:05show
00:44:06scroll
00:44:07down
00:44:08the
00:44:09line
00:44:10value
00:44:11and
00:44:12tax
00:44:13check
00:44:14and
00:44:15then
00:44:16if
00:44:17it
00:44:18is
00:44:19a
00:44:20review
00:44:21option
00:44:22check
00:44:23and
00:44:24post
00:44:25invoice
00:44:26type
00:44:27must
00:44:28not
00:44:29be
00:44:30in
00:44:31header
00:44:32involves
00:44:33type
00:44:34last
00:44:35known
00:44:36in
00:44:37JST
00:44:38now
00:44:39you
00:44:40say
00:44:41taxable
00:44:42depends
00:44:43if
00:44:44non
00:44:45JST
00:44:46we
00:44:47take
00:44:48non
00:44:49JST
00:44:50we
00:44:51work
00:44:52type
00:44:54you
00:44:55need
00:44:56work
00:44:57type
00:44:58type
00:45:00check
00:45:01your
00:45:02work
00:45:03type
00:45:04count
00:45:05is
00:45:06not
00:45:07possible
00:45:08in
00:45:09shipping
00:45:10too
00:45:11I have never seen
00:45:12work type
00:45:13in
00:45:14invoicing
00:45:15I have never seen
00:45:16work type
00:45:17so
00:45:18generally
00:45:19chances
00:45:20are
00:45:21work type
00:45:34just
00:45:35help
00:45:36make
00:45:37services
00:45:38management
00:45:39run
00:45:40so
00:45:41that
00:45:43must have
00:45:44preview
00:45:45we will check
00:45:46where
00:45:47are
00:45:48work type
00:45:50this is mandatory
00:45:52this was the one
00:45:54it's not coming
00:45:56now you don't have time waste
00:45:58now
00:46:02mandatory
00:46:04we will look at the field
00:46:06where is it
00:46:20so much entry is created
00:46:22meaning that your document is successful
00:46:24we will post it
00:46:26values also
00:46:28GL entry
00:46:30customer laser entry
00:46:32item laser entry
00:46:34resource laser entry
00:46:36detail customer laser entry
00:46:38service laser entry must
00:46:40because
00:46:42detailed JST laser entry
00:46:44this was all necessary
00:46:46otherwise you didn't say that
00:46:48now you can see
00:46:50many of them
00:46:52because I used 4 lines
00:46:54JL, resource, item, post
00:46:56and all of them
00:46:58you don't have to put all of them
00:47:00I have just told you
00:47:02max to max scenario
00:47:04you can make it
00:47:06and I will close
00:47:08all of them
00:47:10you can put all of them
00:47:12because my software
00:47:14will record 1 hour
00:47:16this recording
00:47:18will be closed
00:47:19that's why
00:47:20I have to record max to max
00:47:211 hour
00:47:22now I have to post it
00:47:24so that I can show you
00:47:26post, print and post
00:47:28post, print and post
00:47:30I want to go to the report
00:47:32so that within 1 hour
00:47:34this video will be finished
00:47:46then we can make the
00:47:48post
00:48:00or
00:48:01service entry
00:48:02we can also
00:48:03check the post
00:48:04service invoice
00:48:05so that
00:48:06you can check the
00:48:07post
00:48:08entry
00:48:09chances do
00:48:14so you can see service laser entries
00:48:17posted things to do
00:48:19what posted is
00:48:289 and 1
00:48:30users sale
00:48:32users sale
00:48:34check this
00:48:36find entries
00:48:37You will get the entry back to Uses, Sales, and this concept is called A-to-Z.
00:48:45So, you will get the information related entries, then you will get the document to take it.
00:48:48Now, this is my two purpose, one report and one service task.
00:48:53If I can see it, then the service task.
00:48:58If all the entries are correct, then you can check it here.
00:49:07Now, I am going to blank and then take it.
00:49:12Which one was left?
00:49:17Which one was left? Martyhost.
00:49:21No, there is nothing.
00:49:24You will see the reports.
00:49:27The reports will be required.
00:49:30Service related.
00:49:32So, my video will be finished.
00:49:35Service Registers.
00:49:37And the reports are related.
00:49:39You will check the reports.
00:49:41You will get it.
00:49:44Okay?
00:49:46Service Ledger, Warranty Ledger.
00:49:50And the reports are related.
00:49:52You will check the reports.
00:49:54Service related.
00:49:55or another video recording.
00:49:57I will go through the reports.
00:49:58You have to search the reports.
00:49:59You will go through the reports.
00:50:01Okay, so, so we should search the ones too.
00:50:02So, you will check if any other reports can be related.
00:50:04How it can be related reports?
00:50:07Service related.
00:50:09So, I am not sure the file name,
00:50:11I cannot forget any reports.
00:50:12I do not remember that I'm working on a service model.
00:50:14If I am on a service model,
00:50:15I have many more difficulty.
00:50:17I do not remember any particular report.
00:50:19You cannot check on the service item log,
00:50:21You can check item log, service invoices and if you are using it, you can check it out.
00:50:28Service costs and tasks were very minor.
00:50:33Data should come, but now it is not coming.
00:50:37PINIST
00:50:41We took hardware service
00:50:43So we need to research on why data is not coming.
00:50:47PINIST is done.
00:50:51If there is no order, it was invoices.
00:50:55So if data will come, you can check it out.
00:51:00Thanks for watching.
00:51:02And check reports from all of you.
00:51:06If you want to tell us about any problems,
00:51:10like service costs, service sales,
00:51:14which I did not search,
00:51:17you can check it out.
00:51:19Like service costs,
00:51:21you can check it out.
00:51:23You can check it out.
00:51:24We got it indirectly.
00:51:26Items
00:51:27the service cost,
00:51:28we have been doing it.
00:51:30It's like service costs,
00:51:32but directly we have designed it.
00:51:33It is like group.
00:51:35Service groups.
00:51:36It is called GL.
00:51:37It is called GL.
00:51:38It was called GL.
00:51:40It was called GL.
00:51:41It is called Service Contacts Group.
00:51:42It is called GL.
00:51:44You can check GL too.
00:51:46That GL is called GL.
00:51:48It was called GL Service Contacts Group.
00:51:50Now I will show you the link to the service contact account group.
00:51:59It was in the hardware.
00:52:03How do you know that this is a setup.
00:52:06Go inside it.
00:52:08Just go inside it.
00:52:09And where used option is in accounts.
00:52:13You will tell that this is a setup in the system.
00:52:17Show details.
00:52:19We need hardware.
00:52:22Service contact account group.
00:52:27What was JLCAS?
00:52:29It was hardware and software.
00:52:31Non-prepared, postpaid and prepaid.
00:52:35Service contact sale.
00:52:37But non-prepared, hardware and software are the same.
00:52:41But prepaid contract,
00:52:45it is also a setup.
00:52:47So prepaid contact,
00:52:48you can use the 5,796 prepared hardware contact.
00:52:50It is different from this software.
00:52:54Prepared and software contact.
00:52:57But non-prepared contact,
00:52:59only with the contract.
00:53:02Service contact.
00:53:03Here is the hardware and software.
00:53:05Non-prepared, but here is different.
00:53:07This part is non-prepared.
00:53:08It is different.
00:53:09And there is different.
00:53:11That is different.
00:53:13So you need this with hardware.
00:53:15Your software will add JL.
00:53:16It is different.
00:53:17It is different.
00:53:18Which is different?
00:53:19Which is different.
00:53:20What is JL balance sheet?
00:53:21Which one is different.
00:53:22What is JL income statement?
00:53:23This is very important.
00:53:24which is non-prepaid, which is income statement.
00:53:28Service contact sale, which is your expenses and income.
00:53:35This is your expenses, so you have to see here.
00:53:38And if you are prepaid, then you are prepaid.
00:53:44So you need to check your liability.
00:53:49This way.
00:53:55Check all the things you need to check.
00:53:58What are the things you need to ask?
00:54:01Work type.
00:54:03You need to check your work type.
00:54:08And if you get a report,
00:54:11you need to check your work type.
00:54:18You need to check your work type.
00:54:20You have a service register.
00:54:22Service load label.
00:54:24Transfer order.
00:54:25If you want to use it,
00:54:26item worksheet.
00:54:27Leisure entries.
00:54:28Posted.
00:54:29Service transfer lines.
00:54:31Posted service shipment.
00:54:33Line labels.
00:54:35Contacts.
00:54:36Service profit contacts.
00:54:38Contact customer.
00:54:40Credit memo.
00:54:41Dispatch board.
00:54:42Response time.
00:54:44And response time.
00:54:47Response uses.
00:54:48Response time.
00:54:49Dispatch board.
00:54:50Out of warranty.
00:54:52Expiration date.
00:54:53You will get to know it.
00:54:54I will tell you about fixed assets.
00:54:56I will make a video of fixed assets.
00:54:58Fixed assets related to the next service.
00:55:02And if you want to see the responsibility center.
00:55:05I will tell you about the dispatch board.
00:55:07I will tell you about the dispatch board.
00:55:08I will tell you about what is showing.
00:55:09What is showing?
00:55:10We have raised the voice.
00:55:12So, our status is finished.
00:55:16Response date.
00:55:20Contact number.
00:55:30This was the non number.
00:55:32Preview and close.
00:55:34What was empty?
00:55:36Because it was empty.
00:55:38So, if we can't get the data in the report.
00:55:41If we can't get the data from the report.
00:55:43We can't open it.
00:55:45Service.
00:55:46Dispatch.
00:55:47We have not been dispatched.
00:55:49We have not dispatched any data.
00:55:51So, we can get the data from the report.
00:55:53We can check the service register.
00:55:55Service register.
00:55:57We have checked the data.
00:55:59Mainly on the report.
00:56:04Also, the reports are related to the media channels.
00:56:05Service register, rumor, etc.
00:56:08And if the body is related to the major output sorting please,
00:56:15If you have a particular array of code, then you can check the other services related to the cost that I have shown you.
00:56:22I have shown you.
00:56:25What is related to the related things?
00:56:29It is possible that you can use web service.
00:56:31This is not related to the other things.
00:56:33But you will check the other services tasks that you have done.
00:56:38This is not working.
00:56:40Service item, service register.
00:56:43Load label is not needed.
00:56:45Assembling or bomb are not used.
00:56:49Will of material are not used.
00:56:51Service ledger entries.
00:56:53Shipment is not used.
00:56:55Item line labels are not used.
00:56:58Posted service invoices.
00:57:00We have already seen this.
00:57:02You can print it.
00:57:05You can print it.
00:57:08You can print it.
00:57:11That's it.
00:57:13We will keep it all for today.
00:57:16Your task is to look at work type.
00:57:19And tell me about where work type was.
00:57:23You can find the area in which field.
00:57:26You can find the area in which area.
00:57:28You can find the area in which area.
00:57:30You can find the area in which area.
00:57:32It is called Kroon Accessor Guide.
00:57:36What is the name of Kroon Accessor Guide?
00:57:38What is the name of Kroon Accessor Guide?
00:57:39Service management.
00:57:41Something was written.
00:57:42Service management.
00:57:49I do this as a new code.
00:57:54If you remember, what had done.
00:57:56I remember what I had done.
00:57:58Then things are very simple.
00:58:00I have to take back.
00:58:04Where I have to close,
00:58:06and what I had opened,
00:58:08if I remember that,
00:58:10then I can easily find things.
00:58:12I knew where I had opened.
00:58:14I was thinking about the way I had opened.
00:58:16It was big, so it was a big sign.
00:58:18Now let me see.
00:58:20Now you can see all these things.
00:58:22Because in one hour,
00:58:24it will be auto shut.
00:58:26So the service invoice.
00:58:28Mr. Kamal Kumar, who was our customer,
00:58:30the service invoice number,
00:58:32which you can generate the number.
00:58:34You can design the report.
00:58:36This is an inbuilt report.
00:58:38You can customize it.
00:58:40You can generate the bill.
00:58:42Now it is generated from the QR code.
00:58:44You can implement the QR code.
00:58:46You can also implement the QR code.
00:58:48So the invoice number is generated.
00:58:50Okay.
00:58:52Which company is the service?
00:58:54The name is Kronos.
00:58:56We were given.
00:58:58Kambal Kumar, who was a customer client.
00:59:00The bill to the customer.
00:59:02The salesperson Jim Oliv.
00:59:04What was the posting date?
00:59:05What was the due date?
00:59:06What was the due date?
00:59:07The due date was one day.
00:59:08The response time was 24 hours.
00:59:10The item was 42 hours.
00:59:11The amount of resource was 42 hours.
00:59:13What was the parts?
00:59:15What was the screw?
00:59:16What was the hardware?
00:59:17What was the service fees?
00:59:18As a individual was 150 hours.
00:59:20The service fees.
00:59:21Plus they wanted to assign the labor charge.
00:59:23Also the labor charge to you.
00:59:24The service fees can be different.
00:59:25That's what we can use.
00:59:26The cost to you.
00:59:27Bought the resources fees.
00:59:28The labor cost.
00:59:29Whatever the resources fees.
00:59:30If your fee could go from the labor cost.
00:59:31So the service fees.
00:59:32If your fee could go in labor costs.
00:59:33Now the labor costs.
00:59:34Basically the resource fees are.
00:59:35But the service fees will go into company.
00:59:37Service fees.
00:59:38In the service fees.
00:59:39That's why we have given the costs.
00:59:41So if you have given the resources.
00:59:42The Arbeits fees and you have given the cost.
00:59:43A business fees for company.
00:59:44So if you have a subdivision, you know how much you need to go to the company and how much you need to go to the company.
00:59:50Subdivisions depend on your scenario.
00:59:52Just like this scenario, just like this.
00:59:54Whatever you need or whatever you don't need, don't need to change the requirements.
00:59:59And design this way. Thank you.