What do you think about the ‘two strikes’ NHS rule?

Local TV

We’re asking people across Wales for their thoughts on the new plans from the Welsh government to take people off waiting lists if they miss two appointments.

Transcript

00:00They're asking for people to come to yourself and they're not turning up.

00:05Well, that's, you know, very negative in a way.

00:09And I think, to strike your own, I totally agree with that

00:11because my surgery is always packed.

00:14No matter what time the day I go in there,

00:16the doctors are under massive pressure and the nurses.

00:19And I think by doing that, it's going to lead you to all the crews.

00:23And just people are not getting a second chance.

00:25They shouldn't have work.

00:26They make an appointment.

00:27If they're ill, I appreciate they can make it.

00:30But come on, I know lots of people who just think, no, I can't be bothered.

00:34I think there are a lot of people that don't turn up for appointments, definitely.

00:40Some are genuine, some just don't bother to turn up

00:43or don't advise them that they're not coming.

00:45It is a waste of people's time.

00:47Yes, I understand that.

00:49Missing two appointments might be a bit harsh.

00:53But, yeah.

00:54So, there's possibly an argument that the two-strike rule is a little bit harsh.

01:00But people I spoke to today actually think it should go a little bit further

01:03and include fines as well as being put to the back of the list.

01:06To take them off the waiting list is any good

01:08because they're going to have to go back on the waiting list eventually.

01:11People are stubborn and they wouldn't do that.

01:13So, a fine would be much better.

01:16A decent amount, I'm going to do.

01:18I mean, it's no good putting £10 or something like that.

01:21£50 would affect people going and they will start tuning for their next appointment.

01:26I agree with that in principle, but I think they also should fine them.

01:31Not a massive amount, but shake it up.

01:34And the other thing, national health is dead, finished, gone.

01:38It's terrible.

01:39What you've got to do is get the nurses back working eight-hour shifts,

01:44get rid of all your managers who are taking up all the money and expenses,

01:49get everybody back sensibly working eight-hour shifts,

01:53Monday to Friday, everything else is over time.

01:58The NHS in Wales has been struggling for years and years

02:01and people told me that they're still having problems,

02:03but they're hopeful that things can get better with these new rules.

02:07I've had my two shoulders done recently.

02:10It took about six years to complete on both of them.

02:14They're both the same, which was a long time, basically.

02:17Do I mean in pain?

02:17So I think in Wales it's a lot worse than what it is in England,

02:21but England's not good anyway.

02:23If you're not going to put the measures on people

02:26and make them think in a proper way

02:29and not waste the government time and patience,

02:33I mean, the NHS is under incredible pressure.

02:37I mean, everybody knows that.

02:38I've only got to speak to my doctor

02:40and I can see when she's talking to me.

02:42We're having a conversation, I've been there so many times,

02:44I feel like I'm part of her family now,

02:46and I can see just by body language,

02:50sometimes she's talking to me.

02:51She's doing the best she can for me,

02:53but you can see she's thinking maybe the next patient coming in.

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