Amazon has invested $1.2 billion to upskill employees amid automation push

Amazon has been on a multi-billion dollar and decade-plus long crusade to be a leader in robotics and drive workplace efficiency.

Transcript

00:00Robotics are going to fundamentally change what their jobs are, right?

00:03What tasks they're doing every day.

00:04So how do you think about that?

00:05And that's super exciting, too.

00:06It's creating new opportunities.

00:08I think we've all seen this.

00:09There's always this tension between how does this impact people?

00:12And I think we've always seen that automation and technology

00:15breakthroughs create opportunities and create new jobs.

00:18And I think it's hard to argue that Amazon has not been a great job

00:21creator in almost every domain, you know, you can think about.

00:24But automation is still inevitably going to come with concerns

00:27over worker replacement.

00:28And I know Amazon has invested a lot more than a billion dollars

00:32in this process of upskilling or teaching new skills to workers.

00:36Do you think upskilling is the solution to fears of replacement?

00:41There are two things.

00:42We continue to grow at a very high rate.

00:44And so the number of facilities, the number of jobs we're creating

00:48is been exciting to see.

00:49And then the second part is, yeah, the upskilling is creating new,

00:52exciting jobs and opportunities for potentially a group of people

00:55that wouldn't have that opportunity.