Inside the facility where Amazon is testing its multibillion-dollar robotics fleet

Fortune explores how Amazon engineers are looking to robotics to revolutionize its shipping business.

Transcript

00:00This robot snuck up beside me.

00:03Uh-oh.

00:05This is one of the primary sites where Amazon designs, tests, and builds its fleet of more than 750,000 robots.

00:12We wanted to have this visual of the engineers being able to look out the windows and say,

00:17I can see my product, I built it, I designed it here, I can go downstairs, I'm in with the test engineers.

00:22And they sound sort of like R2-D2.

00:25The decade-plus, multi-billion-dollar investment into robotics is key to Amazon's efficiency goals,

00:30especially as the delivery behemoth faces accusations about workers' safety in its fulfillment centers.

00:36Before we start talking about productivity and efficiency, we start with safety.

00:40As we think about the opportunity within the fulfillment centers to innovate and improve,

00:45we tend to look at the most challenging tasks.