Oriental Kopi says sorry, drops CNY service charge hike plan

The Star

A popular coffee chain has apologised for announcing a service charge hike from 10% to 15% during the upcoming Chinese New Year festive period. Oriental Kopi said it had scrapped the move.  Read more at https://tinyurl.com/bdcd3xwj  WATCH MORE: https://thestartv.com/c/news SUBSCRIBE: https://cutt.ly/TheStar LIKE: https://fb.com/TheStarOnline

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00:00Oriental Copy on Wednesday apologised and scrapped its plan to impose a 15% service

00:07charge up from the current 10% during the upcoming Chinese New Year.

00:13The company said sorry to consumers for the inconvenience caused and confirmed that the

00:17service charge of 10% will remain unchanged during the festival.

00:22The initial announcement on Monday drew widespread criticism, prompting the Domestic Trade and

00:27Cost of Living Ministry to urge the public to lodge reports on any festive price hikes

00:33at restaurants.

00:35Oriental Copy Outlets had placed notices informing its patrons of the hike to 15%, excluding

00:42the sales and service tax of 6% on January 29 and 30.

00:48Earlier this week, Free Malaysia Today reported that members of the Malaysia Singapore Coffee

00:53Shop Proprietors' General Association will increase their service charge to 15% and

00:59the charge would serve as a tip for workers on duty on the first two days of the Lunar

01:03New Year.

01:04Despite the controversy, Oriental Copy made a strong debut on the Ace Market of Bursa

01:09Malaysia on Thursday.

01:12Its shares soared 90.91% above its initial public offering price of $0.44, hitting an

01:19intra-morning high of 84 cent on heavy buying interest.

01:23Oriental Copy became the most actively traded stock, with 378.59 million shares exchanged

01:30within the first 40 minutes of trading.

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