The ride-hailing service Lyft was hit by US regulators with a citation on Friday for not following rules that protect consumers from unwanted robocalls and texts.
Even though the company's terms say that a user can opt out of robocalls and texts simply by using "provided unsubscribe options," the investigation by the FCC found that the company does not actually have these options available.
"We urge any company that unlawfully conditions its service on consent to unwanted marketing calls and texts to act swiftly to change its policies," Travis LeBlanc, chief of the FCC's enforcement bureau, said in a statement.