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SOS Extreme Rescues Season 2 Episode 4
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00:01This is Errori, a breathtaking part of North Wales
00:05that draws visitors in their millions.
00:09But this wild landscape can also hold dangers.
00:15And when things go wrong,
00:17the busiest network of rescue agencies in the country
00:21must come together.
00:25We found this female.
00:27Saving lives.
00:28I like it down there.
00:30In a landscape like no other.
00:34That's a proper job there.
00:52Multi-agency response is usually one where there's a lot of dynamics going on,
00:57a lot of things need organising, a lot of things need sorting out.
01:00Is it coming?
01:05Communication and teamwork are at the heart of how Errori's rescuers collaborate.
01:10You could just follow just behind us?
01:12Yeah, of course, yeah.
01:14There really is this sense of connection and community between all of these agencies.
01:20We start to train together and come up with ideas of how best to use our tools and our skills.
01:26And in the rare event of a major incident, the teams must work hand in hand, sometimes in unpredictable situations.
01:33You can't always be sure what you're dealing with. Acting quickly can quite often make the difference between somebody surviving an incident or not.
01:43or not?
01:52Hello, please.
01:53Hi, it's Five Thirdest. Can I let you know of an incident, please?
01:56A gas canister has exploded, setting fire to a boat in Porth Penryn near Bangor, a busy harbour close to shops and homes.
02:19There's a flame here.
02:25Members of the public call 999, and North Wales Fire and Rescue take the lead.
02:33When it popped up on the screen, I read explosion, fire, and I thought to myself, well, this is a pretty good exercise.
02:41And then my phone rang, and that's when I realised, yeah, this is for real.
02:49There's the incident commander, all the things that are going through my mind are the fire engine to deal with the fire.
02:57I'm very much aware that there's other boats in the area, there's lots of people in the area as well.
03:02Emergency teams from across North Wales are scrambled.
03:08Police are called in to call them off the scene.
03:11Responding to major incidents can be extremely chaotic.
03:16We did see people make into the area to observe what was going on, to film it.
03:21That certainly caused us some issues at the scene.
03:24A man who was on the boat has suffered serious burns, so the ambulance are called in.
03:32And Bangor Coast Guard are deployed.
03:38Coast Guard, good afternoon.
03:39To keep everyone safe while they're working so close to the harbour side.
03:46Due to the hazardous area, they'll basically be on standby in case somebody goes in the water and detress you.
03:54Within minutes, the emergency teams are all on scene.
03:57Sometimes you'll have dozens of people running around.
04:02Trying to make sense of those scenes is really, really difficult.
04:08They start working out exactly what's happened.
04:12It claims they've had a proper blast, mustn't it?
04:15Explosions in the marinas do not happen that often, but there are serious consequences.
04:2076-year-old skipper David was renovating his boat when the explosion happened.
04:35It's been in the yard for 10 years.
04:39It's been virtually abandoned.
04:44I made the mistake of not changing the original gas pipe.
04:49And over the time, the gas had leaked out.
04:54In the morning, I'd put a new bottle of gas on it and forgot to turn it off.
04:59And I pressed the ignite button.
05:06A big blue wall of gas came towards me.
05:10And the next thing was, I was engulfed in flames.
05:18A big blue wall of gas.
05:19A big blue wall of gas.
05:20A big blue wall of gas.
05:21A big blue wall of gas.
05:22A big blue wall of gas.
05:24With such major burns, the air ambulance are called in.
05:31The air ambulance will be there in the next 10 minutes.
05:34I could feel my air was all singed off.
05:40I didn't notice my arms, the skin was hanging down at that time.
05:45The helicopter will take David directly to the nearest burns unit, near Liverpool.
05:50The burns had gone so deep that it was stopping the blood supply to my fingers and there was a chance to lose my hands.
05:59But things aren't over at the harbour.
06:08There's a very real risk of a second explosion.
06:12So it's vital crews get the blaze under control.
06:16Some of the vessels there are large and have got really big fuel tanks.
06:20The risk of those exploding was of real concern.
06:29We have an aerial ladder platform at our disposal.
06:33Called on that pretty sharpish.
06:34That got there and that really did the trick to be able to get the water in from above.
06:38As you can see, we're still pumping away on there.
06:42Everyone's still on high alert.
06:45The smoke's gone down, the fire's gone out, but there's some real hot spots in there.
06:48We could use our expertise to help the fire service to identify areas in the boats where gas canisters would be.
06:57So it does help to have knowledge of boats in these situations.
07:03The police drone unit is called in to help.
07:08A few cylinders as well, the back of that.
07:11The police drone's been really helpful.
07:12That's up there at the moment, like a colleague with them.
07:13They're going to have a bit of a deeper dive into it to get the heat from that.
07:16See if we need to cool it anymore.
07:19The biggest thing that we could do for them is to see where some of the hot spots were with the thermal camera.
07:25I was able to utilise that to give me that eye in the sky to help me direct the crews to pinpoint where we needed that water to be.
07:32They were actually able to find a hot spot near the front of the boat on the bow, which the fire surface hadn't seen.
07:41So it was very effective for them.
07:43With the situation now under control, the crews on scene can finally relax.
07:52This is one of those excellent examples of bringing so many emergency services together very, very quickly into one place just to do everything they do extremely well.
08:07To work in between us was able to work out why was the front of it hotter than the back of it.
08:14It just makes it so much easier because actually we've got that level of trust and understanding already, which goes a long way.
08:21The expertise, the knowledge that they bring to the table, absolutely fantastic. Couldn't have asked for a better bunch of people to work with.
08:31And after multiple skin grafts and more than a month in hospital, David was finally able to return home.
08:44I was lucky to escape all this, you know.
08:47It takes a long time for all burns to heal and scarring to go down.
08:52But I'm still here, you know.
09:01Major incidents in busy places pose unique challenges.
09:09But often teams face the opposite problem and must pull together for rescues in really remote spots.
09:18Cross country mountain biking is very popular in a rurry.
09:22There's something for everyone.
09:25You can go a lot further than you can if you're hiking or walking or running.
09:29Oh, thanks, Steve.
09:32But if you have an accident in that situation, that poses a really difficult challenge for rescue teams to be able to access you.
09:39It's only a few miles from the tourist hotspots on the coast, but with its sparsely populated farmland, crisscrossed by streams and waterfalls, it feels like a different world.
10:02Two people out on bikes.
10:08Two people out on bikes.
10:10Yep.
10:12One's fallen and badly injured her knee.
10:1456-year-old Caroline was on a Maybank holiday bike ride with her husband when the accident happened, more than two kilometres from the nearest road.
10:29South Snowdonia search and rescue are called out.
10:32South Snowdonia search and rescue are called out.
10:38It's probably straight on because that's the way you descend normally.
10:42With them is team doctor, Hayley.
10:45It's quite diverting.
10:47Who is herself a keen mountain biker.
10:51Mountain rescue were called because the casualty was quite far into a mountainous area.
10:57This is the end of the Pont-Skethin mountain biking route, so that's what they must have been doing.
11:05And it's very difficult, actually.
11:08It was all completely off-road for a few kilometres.
11:11I don't know if a potentially broken knee will tolerate this.
11:16There's no way that an ambulance or any sort of normal vehicle would have been able to drive anywhere near that casualty.
11:27I was always into outdoors, and when I met Frankie, he was into mountain biking, so it was a good combination.
11:36The plan that day was to actually just explore a trail that we'd never done on bikes before.
11:42It was a rough ground. There was rocks, and it was like a drover's path.
11:47There was a couple of times where I went ahead, so I could take some pictures of Caroline.
11:52The final time I went forward to take some more shots, as I turned round, that's when I seen her fall.
12:00The way she was screaming, seeing the sheep in the other field scattering, because she's frightening them.
12:08Excruciating pain, I just never forget that.
12:11The distance we was from anywhere easy to get to starts to sink in then.
12:20I realised that we need help.
12:28The rescue team access a farmer's track to get as close as possible to Caroline.
12:33But they have to do the last half-kilometre on foot.
12:46I went right over, and the whole weight went on my knee.
12:49It's just here.
12:51She'd fallen off the bike and landed on a rock onto her right knee.
12:56So, her knee had taken most of the impact.
13:00So, does anything else hurt?
13:03Nothing.
13:04Just this knee?
13:05Yes.
13:06It just felt, like, stiff.
13:10And then, when it tried to get up, the pain went down here.
13:13But it's very painful.
13:15I haven't put my foot on the ground.
13:17Okay. When do you think it happened, roughly?
13:20About half past two.
13:21Right, so we're nearly three hours later now.
13:24Yeah, it's not...
13:26It's about in the middle here.
13:28Yeah.
13:29Yeah, that's where it's sore, isn't it?
13:30It's clearly quite bruised at the front here, isn't it?
13:33Yeah.
13:34Can you straighten it at all?
13:36I've tried.
13:37Without helping your hands?
13:41Sorry.
13:42No, it's okay.
13:44I don't think I can straighten it.
13:46I'd say that there's tenderness of the tibial plateau.
13:51Which is the top of the big bone in your leg that sits here
13:54and your kneecap sits on top of it, okay?
13:56So, sometimes, you can get a break.
13:59That area, if you land on it, is quite prone to cracking.
14:03I could tell, almost immediately, that's what had happened.
14:07Given how painful and swollen it is
14:09and you're tender exactly there
14:11and can't put any weight on it,
14:12I'd be a bit suspicious of that at the moment, yeah.
14:15The rescue team rallies more volunteers
14:18to help carry her down in a stretcher.
14:20In all likelihood,
14:23we'll put it in a splint
14:25and stretcher you off.
14:27Yeah.
14:29It's a couple of kilometres down there.
14:30Well, you know, you came up it.
14:32But that's all right.
14:34Split bike.
14:36I think tied it up.
14:40I was just blown away by how many people were there.
14:43Can you get all of them?
14:45What's that leg?
14:50Wait, wait, wait, wait.
14:52No, it's okay.
14:53She'd managed her pain well,
14:55but the issue for us is knowing that we need to get her out of there.
15:00If it's too much, we've got some gas and air.
15:04And to do that, we're going to have to move that leg.
15:07I'm going to support it as you go, okay?
15:09There you go.
15:10Right, you're in the middle, mate.
15:14All right?
15:15Good.
15:16Good.
15:17Yes, thank you.
15:19Volunteers are coming out,
15:20and the worst thing for me was a bank holiday Monday
15:22to get them out from their families.
15:25Sorry to get you all out.
15:27Oh, not at all.
15:28We like coming out.
15:32The team have a special off-road wheel
15:35to help them get the stretcher over the rough terrain
15:38to the Land Rover.
15:39It just leaves the problem of how to get Caroline's bike back off the hill.
15:52Luckily, one of the volunteers is ready to step up.
15:56One of the mountain rescuers, he was a biker,
15:59so he went on my bike to get that down,
16:02and Frankie went with him.
16:05He enjoyed the ride because it was right up his street.
16:10We did hear afterwards that one of the two
16:12might have fallen off their mountain bike on the descent.
16:18Watch your head, please.
16:19Oh, sorry.
16:21I'm quite tough, and he stopped, and he said,
16:23you all right?
16:24And I'm like, yeah, I was a dented pride more than anything.
16:30Nice one, chaps.
16:31With everyone safely off the hill...
16:40Now hold yourself in with the door.
16:42Frankie takes Caroline to get her knee assessed in hospital.
16:49Right, should I close it?
16:51Caroline was in contact with me afterwards,
16:53and she said that I'd been spot on.
16:56It was a tibial plateau fracture of the knee.
17:00They'd confirmed that by x-rays.
17:03It's actually quite pleasing to know that my medical assessment was correct.
17:10At the time, I didn't realise it was such a serious break,
17:14but I'm very, very lucky.
17:16If it wasn't for mountain rescue,
17:17I would have probably needed an operation.
17:20I'll certainly be fundraising for them in the future.
17:24It's so important.
17:25We don't realise until something happens.
17:40Hey, good evening.
17:41It's Phil Bender from the Families Rescue Team.
17:43Hi.
17:44One, two, three, seven...
17:45Handling one rescue at a time is challenging enough.
17:49But when multiple jobs happen at once,
17:52it's vital the teams can call on volunteers
17:55with a wide range of skills.
17:57...to do a flare and winch if possible.
18:00From a young age, as a child, I was always outside.
18:04I couldn't sit still in a classroom.
18:06It's the one thing I knew I was never going to be able to do
18:07is work in an office.
18:09Yeah, Roger, that's holding on the system
18:12just above halfway house.
18:13I've long recognised that there are people
18:16who can go up and down mountains much faster than me,
18:19so I tend to be just in the base
18:22and I think I can contribute from there.
18:26Steve and Phil bring their different strengths
18:29to their roles as Llanberis Mountain Rescue volunteers.
18:33It's the busiest team in the UK
18:36and only getting busier.
18:38The most rescues personally that I've been on a day is about four.
18:42Walking up and down Llanberis Path through the stretcher,
18:45back to back, literally dropping casualties off at the Land Rover,
18:48walking back up.
18:50The pressure's building, definitely.
18:52We are actively looking for another purpose-built base
18:57that we would like to move into in the next few years.
19:00What we have at the moment does the job, but we've outgrown it.
19:04We've outgrown it.
19:12It's a Saturday evening and the call for help comes in.
19:16PHONE RINGS
19:17PHONE RINGS
19:18Hello.
19:19Hello.
19:20Hello.
19:21I'm stuck with my 83-year-old father on a mountain in Snowdonia.
19:25Not managed to get down in time.
19:27Feeling dizzy.
19:34PHONE RINGS
19:35Paul and his 83-year-old father Dennis are lost somewhere on Glyderfaur.
19:41Darkness has fallen and the weather is deteriorating.
19:44The wind was really strong.
19:47I think it was around 50 to 60 miles an hour.
19:50The visibility was pretty poor.
19:52There's an 83-year-old and a 44-year-old son.
19:57They've been out for most of the day.
19:59Now gone nine o'clock at night.
20:01The 83-year-old was feeling dizzy and weak.
20:05Yeah, perispace, yeah, Roger.
20:07That's copied, understood.
20:09Perispace.
20:10Sorry, Pete.
20:12PHONE RINGS
20:14I wanted to do something for the last few years with my dad.
20:19I felt like it would be a good time for us to be able to bond.
20:22But after around eight hours on the hill, they realise they're in trouble.
20:27My dad was starting to fatigue. His knees were starting to go.
20:30We got to a point where there was a sheer face of rock.
20:36And there was obviously no way down. So at that point, obviously we'd gone wrong somewhere.
20:41So we stopped and we made the call that we should try and phone 999.
20:48It took about ten minutes before I managed to get any phone signal to be able to do that.
20:53Given Dennis's age and the stormy weather, Mountain Rescue urgently need to find them.
21:00Got a second incident just developing. Perispace.
21:03But there's a problem.
21:04Yeah, I've only got six people out for these two stickers on Creepgork as well, so...
21:10A number of the team are already busy on another call-out.
21:14Four. Four-point anchor.
21:16We were dealing with an incident on Creepgork, a young couple off from the middle of the ridge.
21:22All call time, all call time.
21:25I think it was their first date.
21:31Good.
21:33It wouldn't be my choice for a first date, I don't think.
21:38It means there aren't enough available volunteers to go out searching for Paul and Dennis.
21:44So for now, coordinator Phil gets to work.
21:48Please call this number when you get this message.
21:52Trying to establish exactly where they're lost.
21:55I've tried bringing in and I've sent both phones, phone finds, and neither has been delivered.
22:02They sent a link that would have given an exact location of where we were,
22:06but we had no phone signal, so I couldn't actually open the link.
22:10Where have you set off from, Ogwin?
22:11From Ogwin.
22:12Ogwin, they've come over again to power.
22:14We just had a description from the sun.
22:18He could see a lake and he could see a river and he was trying to locate himself in relation to Snowdon.
22:24Which tends me to think that they're closer to the miners' track,
22:29because if you're round in the coombe you won't see capital, otherwise you should see capital.
22:33We have to go back to the older detective works.
22:36That is where experience and knowing your mountain really, really comes into play.
22:41Because the 400-meter contour puts him reasonably in the boggy ground the back would come thin on.
22:45Phil's an excellent coordinator. He's hugely, hugely experienced.
22:50Well, only if he's come down to the heather gully.
22:54You start with to put pieces of the puddle together, where you then come up with a solution in as quick a time as possible.
23:02I've got my best estimate of where he might be.
23:06But he doesn't have a rescue team to deploy.
23:10They're still busy on the earlier job.
23:13Hello Paul, how are you?
23:15So he puts a call for help out to neighbouring teams.
23:19If you could muster anybody who would be available to have a search to go in from Penigurid and see what you can see.
23:26We now work together really, really well, simply because we are busy, busy teams and therefore we depend on each other.
23:37Then Phil has another idea, which could make the search go much faster.
23:43One really, really good resource we have is the rescue helicopter.
23:47What my thoughts are, is to, do you see if 936 can fly into the back.
23:55To actually locate these two guys, that would be immensely helpful.
24:04If you could let me know when you've got everybody back in the vehicle.
24:09Back on the ground, Steve and the team are finally back from the disastrous data rescue.
24:14But there's no time for a break.
24:18I can find out in there.
24:19That was only an estimation of where they are.
24:21OK.
24:22It's not a sarlot.
24:23There's not a sarlot.
24:25We'll go back.
24:26They're straight back out to look for the missing father and son.
24:30Coming off that rescue and then going straight into another rescue means that you're already tired.
24:35But I'm assuming, he doesn't sound injured, is he just tired?
24:39So there's an element of fitness that's required.
24:42It was starting to get cold because we were exposed.
24:48If Phil's hunch about their location is wrong, the team could be in for a long night.
24:55So it's a relief when volunteers from Ogwen and Aberglaslyn Mountain Rescue arrive as backup.
25:00Are you doing one time, I think?
25:02Yeah.
25:06It means some of the Llamberis volunteers on standby at base can finally get a break.
25:12Come on, go home, get some rest.
25:15Come on, go home, get some rest.
25:16See.
25:18His legs are gone now, so he'll probably need a stretch or evacuation.
25:24It's not long before some good news comes in.
25:29You don't see that light over there?
25:30They look miles away.
25:31They do look miles away.
25:32We have visual contact with that light.
25:35They have visual on the lights at that grid I gave you.
25:40Phil's expert local knowledge has led both the helicopter and the mountain rescue team directly to where Paul and Dennis are stranded.
25:49It was the right call to call for help.
25:59I think on their own they wouldn't have made their way back out.
26:02It was tricky terrain to navigate and it is tiring.
26:06Dennis was already in a position of fatigue.
26:08In fact, I think he was asleep when we got to him.
26:10So, yeah, he definitely had enough of walking that day.
26:13It woke me up as the helicopter landing and it was one awful noise.
26:20And somebody was shining a torch in my face asking me what my name was.
26:25I felt very relieved.
26:27At one point it did feel like we might not be getting off that mountain that evening.
26:34Mountanescu, you don't need to go to the hostel, do you?
26:36No, no.
26:37Yeah, you're fine, OK.
26:39Just a bit tired, yeah?
26:40And after checking 83-year-old Dennis over...
26:43He said if we go slow we could probably make him over there just hold on shoulders.
26:46Yeah, yeah.
26:48..they head to the waiting helicopter, which is ready to fly them back to safer ground.
26:54OK, so we're going to show them the casualty. I'm walking to the helicopter.
26:58Paul and Dennis have been out on the mountain for 12 hours and their rescuers have been on the goal for seven.
27:11But they're all now safely on their way back to base.
27:14The rescues that we go on are demanding but we can cope with that.
27:31All I can say is thank you so much for what you do on a day-to-day basis. Not just us but for anyone that's been in this situation.
27:47Forever be grateful for what they did.
27:49It's always nice when a cunning plan comes together.
27:56Thank you guys.
27:58All that can get good morning.
28:00People like Phil are brilliant at deciphering where people are, which makes a big difference.
28:07Farrah, see yous.
28:08See you guys.
28:09Behave.
28:10To go up and down a mountain two or three times in an afternoon requires people who are young, strong and fit.
28:19Therefore, to have that blend of people within a team is really, really important.
28:26That makes a good team.
28:28There is a great team.
28:31We appreciate it.
28:32That has been great.
28:34Great family.
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