00:00I'm really scared. That's okay. We're gonna get help arranging. That's okay. Tell me exactly what happened.
00:09I think she hit the corner of the bench and then she fell on the ground and she's snoring really loud.
00:15Okay. And she hit the corner of the bench? Yeah. Okay. And are you with mom now? Yeah.
00:22What caused the fall? Um, I don't really, I don't really know. She was just walking towards the bench, I think, and then she fell on the ground.
00:29I'm organizing that help for you now. Just stay on the line. What's your name? Charlotte.
00:34Charlotte. Okay. My name's Imogen Charlotte. We'll get mom help, okay? Watch her chest. Every time it rises you say now, okay? Start now. First breath.
00:42Okay. Now. Next one. Now. What's happening now, Charlotte? Okay. So she's laying back down. She's still breathing good, not bleeding or anything.
00:54Okay. You're doing a really good job. Does mom have a history of heart problems?
00:58Um, no. But she does have epilepsy. Mom, can you sit down?
01:03They can be quite confused after a seizure, but you're doing a really good job. I know it's scary.
01:08Yeah. Yeah. You're doing a really good job. You're very brave.
01:11This happened so unexpected. Yeah. You've been so good. You can go and lock the door, okay, Charlotte?
01:18Okay. I will come. I'll leave you there, Charlotte. You take care. All the best.
01:24Okay. Tell me exactly what happened.
01:27My mom's having a seizure.
01:29Okay. Let's get her some help. Are you with her now?
01:32Um, yes. Okay. Is she breathing right now?
01:36Yes.
01:37Okay. We're going to check her breathing together to make sure it's all right.
01:41Okay.
01:42Okay.
01:43When I say go, watch her closely and tell me each time her chest rises. Go.
01:49Now.
01:50Next one.
01:51Now.
01:52And how old are you?
01:53Um, I'm 10.
01:55Okay. You're doing a really good job. Let me know if there's any changes there with mom, but I'll be here on the line with you.
02:02Okay.
02:03Alright.
02:04She's waking up.
02:05Just let her know that the help is organized.
02:08Okay.
02:09The help's coming soon, okay?
02:12What's your name?
02:14Charlotte.
02:15Charlotte. Alright, Charlotte. You're doing a really good job looking after your mom.
02:19My dad's home. My dad's going to come in. Do you want me to put you on the phone with him?
