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  • 6/18/2025
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Transcript
00:00And what about other tools other than AI, like other digital tools that you may be using?
00:06Are there any?
00:07Yes, in our scale, efficiency is super important.
00:12So we are investing a lot in predictive analytics models to optimize resource allocation
00:17and using AI to optimize the actual models as we get new data.
00:22This is very important.
00:23As you can imagine, when you operate in 200 countries,
00:26there is a lot of data that you can use to make your operations more efficient.
00:31Another thing that we are doing, again, with partners,
00:33and Rafa Breu, he leads global design for us.
00:37He just does a partnership with Adobe to use AI to enhance the way we create toolkits.
00:44So there is a lot of work on this, what we call making our job more efficient.
00:49And we will continue experimenting.
00:51I wouldn't say that we have all the answers.
00:53Another idea for everyone is remember that digital transformation is never a one-time event.
01:00It doesn't have a start and stop.
01:02It's a mindset.
01:03And digital transformation is the way of living for all of us.
01:06That is the bad news and the good news.

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