“It really has been an awful April”: Why household bills have risen by £36bn since March - and what you can do to cut yours - video Dailymotion

UK households are paying over £100 more a month on average - what can you do about it?

Transcript

00:00it really has been an awful april so most of us in the uk would have been impacted by the rising

00:07cost of bills now that's across water energy broadband mobile council tax we would have all

00:14seen uh our bills getting more and more expensive now as you say it is uh costing us individually

00:20over 100 pounds extra a month but collectively in the uk that adds up to 36 billion pounds so

00:27it is a lot of money whether it's council tax energy broadband or mobile bills just about

00:32everything has gone up since march households across the uk are now paying over 100 pounds more

00:37each month and for many it's getting harder to keep up so what's behind the sudden surge and is

00:42there anything we can do to fight back now what we know is that not only is this impacting customers

00:48financially but it is also affecting them emotionally as well with 12 percent of brits

00:53are now not able to save at all council tax water for now there's not much we can do

00:58but broadband mobile and energy is where customers could really help themselves and see see and see

01:05some very significant savings new figures from you switch reveal loyal customers are paying far more

01:10than new ones something they call the loyalty penalty it means staying put could actually cost you

01:16hundreds more a year it used to be the case that loyalty would pay but unfortunately that's not the

01:21case anymore so for those customers that have uh have been with their provider for four to six

01:27years it's likely that they're out of contract so those are the customers that could save the most

01:32there are some really incredible introductory rates that we see so if a customer did switch away

01:38to a new provider they're likely to make the biggest savings as prices keep climbing many families are

01:43being forced to rethink their monthly budgets or cut back on the things they enjoy experts say it's

01:49always worth checking in with your provider as you might be able to negotiate a better deal or access

01:53support if you're struggling to pay okay so for those out of contract now's a great time to switch there's

01:59no exit fee make a lot of savings if you're in contract always call your provider up first to see if they

02:07can help you out if you are really concerned about paying bills it may be as practical as something like

02:12removing a particular service so if you took broadband out a few years ago and you've added tv to it

02:18it might be you might not need the tv element of it so see if your provider can actually take that

02:23element off but the key thing is is call your provider up see if they can actually help you with

02:27your bills

02:28you

02:29you

02:30you

02:31you