Skip to playerSkip to main contentSkip to footer
Northern Ireland World
  • 24/04/2025
South Eastern Trust's Unsung Heroes
Transcript
00:00Hi Matthew.
00:06Admin or LaGlula sticks everything together.
00:09Admin have played a part in every single step of a service user's journey,
00:14which can be a terrifying experience for some people.
00:17We have numerous clinics running throughout the day in different centres.
00:21We cover three centres within the Southeastern Trust,
00:25keeping on top of phone calls, getting all of our appointments sorted,
00:29and keeping on top of everything.
00:31Basically, making sure that whenever the clinics are taking place,
00:35that the clinicians who are doing the clinic have everything they need
00:39to complete their assessments and to make everything go as smoothly as possible.
00:45So everything comes through the admin.
00:47So I think it's good for the service users as well that they have that one point of contact.
00:52If there's no admin, there's no clinics, everything about the job is wide and varied,
00:58and speaking to parents every day, dealing with the clinicians.
01:01I mean, I feel sometimes it's more than just a secretarial job
01:04because you're doing a lot of the clinical rotation.
01:07It's a really good job in the sense of you know you're making a difference.
01:11You can feel proud of yourself, you know, that you're making a difference to people.
01:16A few doctors in the past have said, you know, without Admin, the Trust wouldn't run.
01:20Thank you for this.
01:21Thank you for joining us today.

Recommended

1:28
Up next
Tráiler de Sangre de Héroes (The Salute of the Jugger / The Blood of Heroes)
3djuegos
08/07/2025
0:33
Ennis Rock in Enniskillen flooding
News Letter
2 days ago
3:15
Marble Arch Caves flooding from @Our_emeraldhome
News Letter
3 days ago
0:51
Storm Clouds_1
News Letter
3 days ago
3:41
Tractors arriving for Peninsula Vintage Club's annual road run on a sweltering July summer's day
Farming Life
16/07/2025
2:43
Ferguson tractors heading for a day in the fields at the Ulster Folk Museum
Farming Life
08/07/2025
1:59
2025 Diageo Baileys Cow Launch
Farming Life
04/07/2025
1:02
Aftermovie Open Trials Mallorca 2025
Real Federación Española de Natación
18/06/2025
1:06
Aftermovie Open Water World Cup Ibiza 2025
Real Federación Española de Natación
06/05/2025
0:29
Scottie Scheffler Open Portrush
Northern Ireland World
yesterday
0:40
Open bridges Portrush
Northern Ireland World
2 days ago
0:25
Clearer Water has been awarded two Superior Stars by the International Taste Institute
Northern Ireland World
2 days ago
1:26
Scheffler mural unveiled on Portstewart B&B
Northern Ireland World
2 days ago
0:16
FIRE WINDSOR AVENUE LURGAN
Northern Ireland World
3 days ago
0:48
The Great Room at The Merchant Hotel, Belfast
Northern Ireland World
4 days ago
4:30
Lisburn man shares his cancer journey
Northern Ireland World
6 days ago
2:03
Chris Moffitt, founder of Kithara Guitars in Co Antrim, makes bespoke guitars for global stars like Lewis Capaldi to The Killers
Northern Ireland World
6 days ago
1:56
Lisburn foster carer shares her story
Northern Ireland World
16/07/2025
1:06
Acting Up Belfast to host 10th anniversary celebrations at Ballyduff Community Centre
Northern Ireland World
15/07/2025
9:16
Sixmilewater LOL District No 10 on parade at the 2025 Twelfth in Glengormley
Northern Ireland World
14/07/2025
1:14
Mossgrove Primary bids fond farewell to Mrs Gillespie
Northern Ireland World
14/07/2025
18:09
Larne District lodges on parade at the Twelfth 2025, Glengormley
Northern Ireland World
13/07/2025
2:28
Big turnout for 'The Twelfth' in Coagh Co Tyrone
Northern Ireland World
12/07/2025
5:21
East Antrim Combine 2025 Twelfth celebrations in Glengormley
Northern Ireland World
12/07/2025
0:37
David Honeyford MLA calls for action to revitalise Lisburn City Centre
Northern Ireland World
11/07/2025