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Teresa Molloy says ‘encompass’ electronic care record will revolutionise care in seven weeks’ time
Derry Journal
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18/03/2025
Teresa Molloy says ‘encompass’ electronic care record will revolutionise care in seven weeks’ time
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00:00
Hello, my name is Theresa Molloy. I'm the Director of Planning, Performance and
00:05
Corporate Services in the Western Trust and I'm the SRO for the Encompass
00:09
project. On the 8th of May the Western Trust will implement a new digital
00:15
system called Encompass and the introduction of that system will create
00:19
a new digital health and social care record for every citizen. Paper records
00:26
have been replaced with electronic records in all of our hospitals and care
00:30
settings, meaning that our staff will have instant access to the public's
00:35
records at the touch of a button. There are things that you, if you visit any of
00:41
our care settings or our hospitals, will notice. We will have more staff on site
00:46
than usual because as we move into the new Encompass system we will have staff
00:51
on our sites doing training and after go live we will have other people from
00:55
Trusts who are experienced in using Encompass here working alongside us to
01:00
help us in the implementation. We'll have more electronic devices in use because
01:06
once we go live with Encompass there will no longer be paper records that our
01:10
staff will use for your care. They will all be using workstations on wheels,
01:16
laptops or hand use devices. Unfortunately over this changing time
01:23
there may be delays or longer waiting times for some of our services. All of
01:29
our services will keep going as normally as possible but we are likely to
01:33
experience some disruption and some delays as staff get used to using this
01:38
system. So we'd ask for your patience and we thank you for your patience and
01:43
understanding as we introduce our new digital system.
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