Energex calls for patience as thousands are without power

Australian Community Media

At 6.30am, March 7, there were around 33,000 customers without power across South East Queensland. Energex update at 7.45am March 7, 2025. Video by Energex

Transcript

00:00So, although in southeast Queensland we're not used to dealing with cyclones, what we

00:05are used to is dealing with significant weather events, and our crews actually always head

00:10up north, we help our counterparts, so the field crews, the people behind the scenes,

00:16we are all very well experienced in dealing with these type of events.

00:20So, with regards to proactive de-energisation, we won't be proactively de-energising installations

00:27unless it is absolutely necessary for the safety, now so safety of our people, safety

00:32of the public, or safety of our network.

00:35So at some point, over the coming 24 hours, we are expected to stop work completely.

00:41So this is normal in a cyclone event, we have to focus on the safety of our people, so at

00:46some point we will be standing our crews down until it is safe to respond.

00:51So with the cyclone, it is going to be an extended event, so we have experienced extended

00:56events previously, such as the Gold Coast event just over 12 months ago, so this won't

01:01be a short, sharp response, it will be a prolonged event, so please be patient, we do appreciate

01:06all of the support that the community can provide in these times, and we just want to

01:11work together to achieve the best outcome.

01:14Stay safe.

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