Leeds: Your NHS experiences

Tell us about your most recent experience using the NHS - what aspects of the service impressed you and what do you think could be improved?

Transcript

00:00Yeah, the recent experience has been very good. The local health centre is excellent

00:04and we get a really good service. So, no, it's very good. Thank you.

00:07I used to work as a midwife. My brother's a GP. So, I'm not working at the moment, but

00:12I'm aware of a lot of challenges within the NHS and a lot of my colleagues and friends

00:16that I work with are just really struggling. Lots of phrases like, it's on its knees, and

00:21I just feel really sad about that because I was very passionate when I worked for the

00:24NHS.

00:25In my own experience, I was able to see a GP when I needed to, which lots of people

00:30say they can't. And so, I'm really grateful for that and had amazing care from a receptionist

00:34who is incredibly kind. And I think often we don't shout enough about the people who

00:38are working really hard at the coalface.

00:40Two hips replaced. Both went very, very well. So, they're very happy with the NHS. On the

00:46spending side, not sure about some of the middle management costs. So, it seems a lot

00:51of money spent in that area that could maybe need looking at. But nurses and doctors and

00:57operations, 100% brilliant, yeah.