People debate the rise of "iPad tipping"

Brut America

The internet is divided over the increased prevalence of iPad cash registers at various establishments.   Tell us where you stand in the comments.

Transcript

00:00It's not the tipping. It's these new businesses we never used to tip using the iPad against us.

00:04I hate when they turn the iPad around and there's questions.

00:09Okay, y'all, like, if you don't want to tip, don't tip, but move on.

00:13A debate around the rise of iPad tipping has been happening online.

00:16So I'm here in New York City to ask people where they stand.

00:19I feel very forced to do it anywhere I go, even at my local smoke shop.

00:24After I'm done getting a pre-roll, he'll flip it around and be like, no.

00:28Sometimes at coffee shops, I'll do it if, like, I really like the person who made my coffee.

00:33The coffee, it's already eight dollars.

00:35Then if I tip, it's going to be ten.

00:37Like, I don't want to buy the coffee anymore.

00:39Here is your water.

00:40Now, if you could just do me a favor and tap one of these really cute looking buttons.

00:44Um.

00:45Uh-oh.

00:46I can no longer financially support my dog.

00:49It should not have to be up to the client to make sure that your employees are paid,

00:54but that's the society that we live in.

00:56So be a pal, tip karma.

00:58Sometimes I feel bad when I don't.

00:59So I kind of, like, pretend that I'm thinking of, like, a price to put,

01:02and then I press the zero one.

01:04But I don't know.

01:05I feel bad.

01:05I feel like people should, but when I don't have it, I don't have it.

01:14The only reason why you're this upset about, like, this iPad tipping situation

01:19is if you feel guilty if they turn that around.

01:22Like, you don't have to.

01:24So if you feel guilty, that's completely on you.

01:26Just tip.

01:27Tip.

01:28What's the big deal?

01:29I don't think anyone's paid that well, period.

01:31That's why I always tip.

01:32Yeah, it's not like baristas are cleaning up in New York or anywhere else.

01:37Tip.

01:37Who can afford to live most places?

01:39So tip.

01:41See, it's a no-brainer, no-brainer.

01:42As a barista, I just want to let you know, like, if you do tip, I'm so grateful.

01:46Like, it makes my whole day.

01:48And when I go out, I'm able to tip my waiters and waitresses

01:52accordingly because I make the funds that I do.

01:55It does make me feel pressured like it's part of the purchase when they have the iPad.

01:59And now I have to add that.

02:00And it's an option, but it does make it feel like it's part of the purchase.

02:05As a business matter, I think that it's genius to have, like, this pressure to give more tips.

02:11Most of the people that I know, they feel bad about having to turn that around.

02:15Like, no one's going to give you, like, I promise.

02:17If you don't want to tip, don't tip.

02:20If you're going to be angry about tipping, don't tip.

02:23They undercut themselves where I've seen the tip that I was going to give

02:28is a lot higher than the three options they give you.

02:31And when they do custom tip, I'm too lazy.

02:34I'm not going to go custom tip.

02:36You know what I mean?

02:37So I'll just go for one of the three options.

02:40And a lot of times, it's less than I would have tipped.

02:42I feel kind of pressured because it gets a little awkward because it's like now at this point,

02:49like, I'm going to seem like a bad person if I don't tip.

02:52And then I'm just like, oh, whatever.

02:54I'm never going to be here anymore.

02:55They're never going to see me.

02:56So it's whatever.

02:57And usually, I just hit the zero.

02:59It's nice to have the percentages there also.

03:02But I always tip regardless if it's on iPad or not.

03:05And if, like, someone's making me coffee, I'm not making it at home.

03:09So yeah, I would still tip a dollar at the least.

03:12I think you should tip depending on your situation in life.

03:15I work in the service industry, like, currently.

03:18I think tipping is wonderful.

03:19And it's like blessings you spread.

03:21I'm older now.

03:21So I'm always like, here's a dollar.

03:24You know, here's two.

03:25I just want you to know.

03:26We got fro-yo last night.

03:27And it was serve yourself.

03:29Then when I go to pay, the kid at the register is like,

03:31it's just going to ask you a question.

03:32And the question says, how much tip do you want to leave?

03:34It was literally serve yourself.

03:36Anybody's be getting a tip around here.

03:37It's me.

03:38It depends on the establishment.

03:39Like, if it's the obvious, like, the yogurt,

03:42where you're filling up your own cup, it's like, come on now.

03:45But, like, coffee shops, I definitely get it, yeah.

03:48I don't really think about it.

03:49It's kind of if I have it, if I don't.

03:50If I have it, then I'll do it regardless,

03:52even if I'm, like, self-serving.

03:53But yeah, if I don't, I don't.

03:55Specifically, like, small businesses.

03:57That's where I usually do like to tip if I can.

03:59I think it's more just about the timing in which the product

04:03or service that you ordered is received

04:05and the amount of effort that takes place.

04:07Sometimes it could be no effort, but just the person's embrace

04:10or the way that they treated you,

04:11the customer service was nice.

04:13Working in especially food service in New York City

04:16is like, you have to deal with so much.

04:19So if you're making, whether it's the state minimum wage

04:23or the federal minimum wage, you deserve tips regardless.

04:27Minimum wage isn't high enough.

04:28We also work in the service industry.

04:31I just assume that no one is making enough money.

04:32So when I go into a place and I see the iPad swivel around,

04:35I'm like, oh, they're not being paid a lot per hour.

04:38It's weird because it's always like the fast food joints

04:41where you don't really want to tip them, you know,

04:44but then you realize they're making minimum wage,

04:46so you want to, but I don't think it's a good idea.

04:51You know what?

04:52Now that I think about it, it might be a good idea

04:54at the fast food spots

04:55because these people are making almost no money.

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