A woman who gets interrupted, ignored and hung up on due to her stammer is calling for a universal symbol to indicate a speech impediment and buy her patience.
Jessie Yendle, 31, developed a stammer aged three and grew up being bullied and teased for it at school.
Jessie says people such as substitute teachers struggled to understand what she was saying - and the pressure of trying to explain it just made her stammer worse.
And even as an adult, she says she gets interrupted and ignored - and sometimes people put the phone down on her after mistaking her for a prank caller.
Jessie feels life with a stammer could be greatly improved if a recognisable symbol was introduced - so people with stammers don't have to explain themselves every time they speak.
She said all that's needed is a subtle signal for people to know to "be a bit more patient and understanding" when conversing with a person who has a stammer.
