Come along with me to a keynote

CorporateMagician

BTS video: Come along with me to see what goes on behind the scenes when I prepare to deliver a keynote presentation.  Client: Swedish Providence Leadership retreat. Keynote vlog: https://www.NashFung.com/speaker-videos

Transcript

00:00All right, come with me to Eastern Washington.

00:02This time, I'm doing a keynote for a doctor's conference.

00:05First thing first, check into a hotel.

00:07St. Katie Lodge, I love you.

00:08And then you go ahead and get a badge.

00:10That way, you're official.

00:11Now, the day before the presentation,

00:13I always want to get to know the audience a little bit.

00:15So I go to the cocktail hour and do magic

00:17because, you know, I want them to like me

00:20before I even keynote the next morning.

00:22And then I go back to the hotel and do some rehearsal,

00:25basically talking to myself like a crazy person.

00:30Now, in my presentation, I use a lot of camera work.

00:33So I have a 6 a.m. sound check.

00:35The night before, I did all the camera setup.

00:38That way, it's easier for me the next morning

00:40at 5 a.m. to go see the beautiful sunrise over here,

00:44walk into the conference room, and do my setup.

00:47And here is my setup.

00:48I've got a laptop, hook up to an ATEM Mini,

00:51hook up to a Teradact, hook up to a camera remotely.

00:54That way, I can switch between my camera feed

00:57and my PowerPoint slide with just a touch of a button.

01:00Boom, just like that.

01:02And we are good to go.

01:04And then I sit in the back, wait for the introduction.

01:07When 8.05 a.m. comes around, here we go.

01:10Showtime, let's do it.

01:13Don't you agree that having empathy

01:16and being empathetic is a human nature?

01:19It's just that from volunteering at Crisis Line,

01:22I learned there are communication techniques

01:25that can amplify your empathy

01:28to make someone truly feel cared for,

01:31listened to, understood, and empowered.

01:35Because this jar right here is actually not empty.

01:39This jar is actually filled to the brim with water.

01:43But once the water is out of the jar, though,

01:47now I can show you how this is done.

01:50The jar goes back into the bag over here,

01:53and the cube goes into the bag over here.

01:55One, two, three.

02:02Can you hear it?

02:03Can you hear it, Mark?

02:03Watch, inside the bag over here,

02:05all the way, the jar and the cube

02:06has now completely combined as one thing over here.

02:10That is how we do this, okay?

02:13Give Mark a big hand right here, yes!

02:15You see, when we were so focused

02:18on how to solve the problem,

02:20we did not even notice that the jar

02:23was full of water already.

02:26My question for you is,

02:29how do you think someone feel

02:31when they're stressed, when they're overwhelmed?

02:36Right?

02:37So the first technique we learned from Crisis Line

02:39is that you must avoid jumping

02:42into problem solving immediately.

02:45Spend the first couple of moments

02:46to truly connect with the other person.

02:48Listen first, quote unquote,

02:51let them dump their water first.

02:54When you make a snappy judgment on something

02:57before you see it from the right perspective,

03:00you might get it wrong.

03:02And the same thing actually happens in communication

03:05because when you make a snappy judgment

03:09on another person before you see things

03:12from their perspective,

03:14before you understand their perspective,

03:18are you getting the full picture?

03:20Thank you, y'all, have a good day.

03:21Thank you!

03:22So that's a day in the life of a keynote speaker.

03:32I'll see you next time.

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