Pengguna jalan raya kini boleh menjadi mata dan telinga kerajaan untuk melapor kerosakan jalan dengan hanya menggunakan telefon pintar dengan memuat turun aplikasi MyJalan.
00:00I'm afraid of bad roads, there are a lot of bad roads now, and there are a lot of holes, especially on the motorway, even though it's called a motorway, but there are a lot of holes.
00:14Muhammad Shafiq, a delivery man, shares his successful routine by using the highway a lot every day.
00:21According to him, road users face the risk of accidents and risk their lives every time they use a damaged highway, especially motorcyclists.
00:33It's dangerous for motorcyclists, usually two tires, a little mistake, it's an accident, the risk is very high.
00:55Damaged roads are not a new issue and are always raised by road users, as they can cause inconvenience, property damage, and worst of all, cause mental illness.
01:10Most of them question why the damaged road is not immediately repaired and maintained by the authorities.
01:18I feel a little disappointed because the damaged roads are very dangerous for motorcyclists.
01:24I don't know where to report this to anyone, and I myself am a businessman, so I don't have time to go to the police.
01:32The FMT team found that there are many types of roads, including public roads, national roads, and airport roads.
01:39Public roads are controlled by the Ministry of Public Works through the Ministry of Public Works, while national roads and airports are managed by the state and local authorities.
01:50A 26-year-old auditor, Muhammad Farid Azim, said he would continue to blame the government without knowing that the roads in this country are guarded by various parties.
02:03Before this, if we find a damaged road, we always blame the government, but in fact, not all roads are under the KKR.
02:12The KKR on August 24, 2023 launched the MyJalan application to facilitate people to report road damage, road lights not working,
02:23landslides, floods and others, only using smart phones, including sending pictures and GPS locations.
02:31MyJalan will accept all road complaints with the No Wrong Door principle, which will then be transferred to the responsible parties,
02:40such as the KKR, the state or airport, to conduct an investigation.
02:46According to the 2024 budget, the KKR has received a deposit of 2.345 billion ringgit,
02:53which reflects the government's priority in ensuring that the country's infrastructure is in optimum condition.
03:01Want to file a complaint? Download the MyJalan application for free.
03:09Fill in your personal documents and click register. You will receive a verification form in the email.
03:14Click to verify and you can file a complaint.
03:19You can also monitor how far the action is taken against your complaint, especially the complaint against the road.
03:27From August 2023 to July 2024, there were 17,157 complaints filed against road users through MyJalan.
03:38Of the total, 5,178 complaints involving the KKR and the Malaysian Research Institute,
03:45and a total of 11,979 complaints involving roads, airports and others.
03:53Based on the same statistics, 40.50% of complaints involving roads with holes,
04:0117.79% involving roads with holes, 16.18% involving road lights, 10.33% involving traffic lights and others.
04:14With the MyJalan initiative, our complaint will arrive and in a way,
04:19it will save our motorbikes and cars from being damaged by the holes.
04:25Maybe from our complaint, it can save a life, reduce the risk of accidents.
04:33Everything is at the end of the finger, so it's not good to go to the office, just report it in the report.
04:38It will make it easier for all Malaysians.
04:42Road users can now be the government's eyes and ears to report road damage by using a smartphone.
04:51KKR also needs to prove that MyJalan is truly effective and not just symbolic without welcoming the people.
