How Lowe's is helping homeowners prepare and respond to Debby

AccuWeather

AccuWeather checks in with our longtime partner Lowe's to hear about the situation on the ground in North Carolina.

Transcript

00:00North Carolina is in Debbie's path and that's where Lowe's headquarters is located.

00:05Sean Riley is regional VP for the home improvement chain and he joins us now

00:12from Mooresville, North Carolina. Thank you so much, Sean, for joining us.

00:16You're very welcome. Happy to be here.

00:19Thank you. We can get right down to it, Sean.

00:21What's the latest on the ground at Lowe's headquarters?

00:24How have you prepared for some of these impacts?

00:27Well, our best-in-class command center has been active, fully active since Sunday,

00:34making sure that we have the right products at the right time in the right communities

00:37that are most impacted right now.

00:40They're also doing calls daily.

00:42We have multiple outputs where we're getting the information

00:46into the communities and the stores that need it

00:48so that we're able to best serve the communities that we serve.

00:52We also have product that's fully staged.

00:54We're ready to go so that as the issues pop up, whether they be flooding, wind damage, etc.,

01:00we're able to get the right product to the right stores at the right time

01:03to be able to serve the communities that we represent.

01:08Yeah, Sean.

01:09And as we all know, hurricanes can wreak havoc and cause lots of damage

01:13from a tree or a roof damage to a major flooding.

01:17How is Lowe's helping people prepare and respond for Debbie's impacts?

01:23What products are in high demand right now?

01:27Yeah, so we're very fortunate.

01:29We have storm-ready teams and various stores that are really tested with hurricanes.

01:35So people are coming to us looking to see what's going to happen and how we can best prepare.

01:40So being able to look at things like flooding, electrical issues,

01:44making sure that we have things like sandbags, sands, tarps,

01:47preparing for any flood issues, rain issues that they may have,

01:51and then being available after the storm to be able to handle

01:54not only the cleanup but the rebuild.

01:55So things that are already on site and we're ready to go with drywall,

02:00flooring needs, appliances, whatever that may be to be able to rebuild quickly

02:05and put yourself where you can get back into your home as quick as possible.

02:10Well, Sean, we have a history.

02:12Lowe's has partnered with AccuWeather for years,

02:15receiving AccuWeather warnings and forecasts with proven superior accuracy

02:21tailored to your operations.

02:23How does AccuWeather help you best prepare for severe weather?

02:29Well, Lowe's is super appreciative of the partnership,

02:31and it gives us the information that we need in real time

02:34so that we can best prepare to serve those communities that we need to take care of.

02:38Our associates are able to use the information in real time

02:41that we're able to make sure, again, that we have everything we need

02:44to be able to serve the communities and keep people safe.

02:49Well, thank you so much, Sean, for all of that great advice.

02:53Thank you so much for updating us on what is happening there on the ground.

02:57Sean Riley, Regional VP for Lowe's, thank you again for joining us.

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