‘It Depends On The Situation’: Michael Cloud & IRS Commissioner Werfel Discuss Telework Policies

  • 4 months ago
During a House Appropriations Committee hearing on Tuesday, Rep. Michael Cloud (R-TX) questioned Internal Revenue Service Commissioner Danny Werfel about teleworking policies.

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00:00 Thank You, Mr. Simpson. Mr. Cloud. Thank you once again and I have I think what is
00:05 a little more technical some questions. In January the IRS announced that the
00:10 total amount of recoveries from wealthy individuals as a result of the IRA
00:13 funding was 520 million and that's about 5% of the 10 billion increase of revenue
00:22 that CBO projected for FY 23 and 24. Now part of that I think has a huge part to
00:28 do with CBO's penchant to over over inflate the benefits and under inflate
00:34 the cost of anything we're evaluating. You would I would guess say you know if
00:39 we had more help more people and more time we could probably get that done but
00:44 going back to the issue on the teleworking that we touched on briefly
00:48 briefly I wanted to ask you very specifically earlier this year you set a
00:53 goal for employees to be in the office back to just 50% of the time in May.
00:58 How many days per pay period do you require your your DC based managers
01:05 employers covered by collective bargaining agreements to be physically
01:07 in the office? Well it's half so if there's 10 days in a pay period it
01:14 would be five days and so it's and let me also offer that what what we are
01:22 requiring is consistency with the government-wide standard issued by the
01:26 Office of Management and Budget. Part of what we have to evaluate with respect to
01:32 telework is a couple of things. Are we achieving our productivity goals? We had
01:36 a very strong filing season so in many ways a lot of our productivity goals
01:40 were achieved. We have to stay competitive in the labor market and we
01:44 want to make sure that we're providing good flexibility versus what other
01:48 employers might provide and we want to meet the government-wide standard so
01:52 there's a lot to balance here. Yeah well I mean we're talking with OMB about the
01:56 government-wide standard because of course these teleworking practices were
01:59 put in under COVID meant to be temporary and coming out of COVID they've been
02:03 made permanent. Now from a business perspective you know when you're making
02:08 this decision you're thinking okay I'm gonna take a probably a short hit
02:12 somewhat of a hit in productivity from working at home but hey we we don't have
02:17 the facility usage so there's savings there. Can you submit to us what savings
02:21 we've been able to gather? I mean are there offices you've been able to close
02:27 down? Believe it or not it's it's it's mixed in some locations we have
02:32 space issues because because people are shifting to smaller telework footprints
02:39 over time and and working on-site. In some cases we have excess real estate
02:46 and we're working to to offload that that real estate. It's not always the
02:52 case that you lose productivity when people are working off-site it just
02:56 depends on a lot of it depends on the individual right and the situation. Yeah
03:00 the IRS is committed a significant resource to ensuring taxpayers who
03:05 navigate the 7,000 page tax code pay the proper amount which they should as the
03:10 job but we were talking about the the FY 23 Treasury reported a staggering 33%
03:23 of improper payments for the earned income tax credit so we were just
03:28 talking about this. What are you doing to reduce those improper payments? Yeah this
03:33 is a really important point because it is that that high improper payment rate
03:39 that that I believe led to the the large number of audits in this program. We have
03:46 to balance there is a part of that error rate that is more concerning than
03:52 another part of that error rate. So part of that error rate is direct fraud or a
03:57 or a nefarious preparer who steals the EITC from the eligible applicant and
04:06 part of that error rate is the dependent child lived with the parent for four
04:12 months out of the year rather than six months out of the year and that's the
04:15 eligibility issue. In a constrained resource environment we have to make
04:18 choices. Can you break that down for us maybe like that 33% I mean 33%? Yeah what yes we
04:26 can get you more information on that I would say that a large part of the error
04:29 is kind of more of this technical error where it's the number of months you've
04:33 lived with your dependent child. Well my commitment is is on EITC improper
04:37 payments is to go after and correct the errors that are more nefarious that are
04:44 more likely to compromise trust in the tax system. I wish we could get all the
04:50 error but we have to prioritize. Just a couple seconds I don't have any reason
04:55 to think anything about these questions except you mentioned that the IRS does
05:01 not sell data was happy to hear that but that sparked a couple questions for me.
05:04 You purchase data. Do we purchase data? I don't believe we purchase data I mean
05:12 maybe we purchase benchmark information on real on individuals on people yeah on
05:18 citizens we do not. Do you share data with other agencies or do other agencies
05:23 have access to your data without a warrant or subpoena? Yes under section
05:27 6103 of the code there are statutorily established data sharing environments
05:36 where like for example we share data with HHS to help that with their child
05:42 support enforcement we share data with the Education Department is around
05:47 aligning with student aid eligibility so there are these buckets of areas but
05:52 otherwise beyond if it's not prescribed in statute in section 6103 we do not
05:58 share it. Thank you very much.

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