Category
🗞
NewsTranscript
00:00 What do you think of H&M introducing a £1.99 return policy?
00:05 AHH!
00:07 They do that?
00:09 *laughs*
00:11 So tell me what you think-
00:13 Wait so if you return something you have to pay £1.99?
00:15 Or bog-
00:17 Is that a good idea?
00:19 I did not know about that.
00:21 I don't think that's great actually.
00:23 They're £1.99 return
00:25 So you buy it and then you have to pay to return it.
00:27 It's probably the same way I feel about
00:29 when you buy things online that you have to pay
00:31 to send them back.
00:33 I think it just kind of puts people off
00:35 returning them and then
00:37 them going to waste I suppose.
00:39 So I think we're trying to reduce
00:41 our carbon footprint and everything
00:43 so people are returning them and they can be resold.
00:45 I don't see it, should we encourage not kind of
00:47 hindered? Because I don't know, I don't agree with that.
00:49 Do you think it will stop you buying that?
00:51 Potentially, yeah.
00:53 Or definitely try it on before
00:55 I buy. Which maybe that's
00:57 the aim of the
00:59 initiative.
01:01 I think it is making people
01:03 not buy there
01:05 if that's what we're doing.
01:07 Oh, that's not good.
01:09 That's pretty
01:11 awful I think because
01:13 I feel like then I as a
01:15 shopper would be less likely to buy from
01:17 them in case I do want to return it
01:19 knowing that I would have to then
01:21 pay to return something.
01:23 I didn't know
01:25 about it to be honest.
01:27 It seems quite extreme or
01:29 inaccessible for a lot of people.
01:31 It would be bloody brilliant.
01:33 It would be.
01:35 Why's that?
01:37 Because right now money's tight
01:39 so we've got to scrimp and scrape
01:41 wherever we can get it.