The second wave of Covid-19 was a learning curve for all including health firms as well as diagnostic companies. Therefore, as the health tech sector prepares for the future, it has to start focussing on certain aspects including ramping up of capabilities through the right operating model and tools, providing a better customer experience besides value assurance. Shri Abhishek Kumar, Director IT, National Health Authority, Government of India Kunal Kapoor, Actor and Co-founder, ketto.com Hema Jagota, Director – Clinical Solutions, Elsevier Moderator : Dr Sandeep Sharma, Managing Director | Deputy CTO at Deloitte Consulting
