New York’s JFK airport tests software designed for a smoother passenger experience
- 8 years ago
NEW YORK — Software designed to reduce queues and ensure a smooth experience for passengers has gone on trial at Terminal 4 of New York’s JFK airport.
The Beontra system pulls information from the Airport Operational Database.
This includes passenger profiles, flight schedules, and real-time info on data such as adverse weather conditions.
The system uses the data to produce a graph, showing when waiting times will peak at airport bottlenecks, Wired reported.
This information is shared with airlines, immigration, and security officials, so they can deploy enough staff to handle the volume of passengers moving through the airport.
Currently the system displays passenger forecasts for today and the next two days, but can potentially provide forecasts up to 90 days in advance.
The system is used by more than 30 airports in Europe and Asia, and JFK is the first U.S. airport to test it.
Around 20 million passengers pass through JFK’s Terminal 4 each year, hopefully with fewer delays from now on.
The Beontra system pulls information from the Airport Operational Database.
This includes passenger profiles, flight schedules, and real-time info on data such as adverse weather conditions.
The system uses the data to produce a graph, showing when waiting times will peak at airport bottlenecks, Wired reported.
This information is shared with airlines, immigration, and security officials, so they can deploy enough staff to handle the volume of passengers moving through the airport.
Currently the system displays passenger forecasts for today and the next two days, but can potentially provide forecasts up to 90 days in advance.
The system is used by more than 30 airports in Europe and Asia, and JFK is the first U.S. airport to test it.
Around 20 million passengers pass through JFK’s Terminal 4 each year, hopefully with fewer delays from now on.